What is Pipedrive?
Pros from reviewers
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User-friendly and customizable interface: Pipedrive is appreciated for its straightforward UI, customizability, and flexible UX, making it appropriate for beginners and adaptable to various business needs
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Affordable with extensive features: Pipedrive offers more features than any other CRM in the top-tier package, while being one of the most affordable options
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Compatibility with third-party integrations: Pipedrive is highly compatible with third-party integrations, allowing users to add almost any feature and connect seamlessly with essential business tools like email, Teams, and Zoom
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Effective for sales team coordination: Pipedrive helps to get the sales team on the same page, working towards the same goal, and allows for easy tracking of prospects and customers
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Automation and time-saving: Pipedrive's automated workflows, templates, and automatic emails significantly ease tasks, reduce errors, and save time, freeing up more time for outreach and prospecting.
Cons from reviewers
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Lack of user-friendliness for beginners: While Pipedrive is generally praised for its user-friendly interface, some first-time users have found it challenging to understand and navigate, indicating a potential need for more comprehensive training or more intuitive design.
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Limited basic features in cheaper plans: Some users have expressed dissatisfaction with the lack of basic features in the more affordable price plans, which may require them to upgrade to more expensive plans to access necessary functionalities
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Inadequate automation features: Despite offering a range of features, some users have found the automation capabilities of Pipedrive to be lacking, particularly in the top-tier package
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Outdated interface: Some users feel that the interface could use some modernization as it currently looks a bit dull, which could potentially impact user experience
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Difficulty in setup: Some users have reported that setting up Pipedrive, particularly the property and workflow setups, can be quite challenging and time-consuming
Main features
Starting Price
Free Plan
Automate your tasks
Personalized deal pages
Track your teams' communications
Manage your prospects efficiently
Customizable sales inbox
Starting Price
$16
/ user / month
Free Plan
No
Automate your tasks
Personalized deal pages
Track your teams' communications
Manage your prospects efficiently
Customizable sales inbox
How Pipedrive compare to similar software?
Product
Price
$16
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
The main difference between the HubSpot CRM and Pipedrive is the complexity. Pipedrive is a tool created with the best interest of your sales team in mind to focus on simplicity and quick application. While HubSpot is a tool created for complex systems. It accommodates businesses with a demand for customization and a framework as a foundation for enhanced agility.
In terms of features, both tools have the essential functionalities you would expect from a CRM. Of course, HubSpot offers products—or hubs—for a wide range of business activities. Still, there are some slight differences in sales features.
For example, the Projects feature.
In Pipedrive, once you mark a deal as "won" you can create a project according to the service or product you're selling. You can see the stages of the project in the form of a pipeline and customize them. Under those stages, you can add tasks and subtasks that you can then assign to team members.
This feature lets you add progress, dates, linked items,...
Pipedrive and ActiveCampaign each provide CRM platforms for managing customer information and tracking purchasing preferences. However, a critical difference between them is the scope of their features. Pipedrive is a dedicated CRM tool for sales teams. Designed to streamline your sales processes and deal management, it includes features such as pipeline management, lead tracking, contact management, and sales analytics. Pipedrive is ideal for tracking your sales activity visually. If you already use a marketing automation platform and require a stand-alone CRM, then Pipedrive may be the solution for you.
ActiveCampaign integrates its CRM platform within a broader suite of marketing automation tools. Alongside CRM, ActiveCampaign offers features like email marketing, lead scoring, and sales automation, covering the entire customer journey. With ActiveCampaign, you can develop and deliver targeted, personalized email campaigns based on customer preferences. These capabilities...
Pipedrive
Stay focused on sales and collect more leads with this lead management software
ActiveCampaign
Marketing automation for your growth
90% off any annual plan for the first year on ActiveCampaign
Save up to $1,610
When comparing the dynamic capabilities of Pipedrive and Monday, it becomes evident that while both are robust management tools, they exhibit distinct characteristics in terms of their feature offerings. Delving into these differences sheds light on how each platform can cater to varying organizational requirements.
In the realm of customization, Monday shines with its extensive array of templates and building blocks, enabling users to fashion tailored workflows that cater to the unique demands of diverse departments. This adaptability is a testament to Monday's comprehensive customization prowess. In contrast, Pipedrive's focus leans primarily towards sales processes. It serves as a robust tool for sales-centric activities, offering a wealth of options to refine and optimize sales pipelines. However, it might not encompass the same expansive adaptability found in Monday's broader spectrum of customization.
A notable distinction surfaces in the domain of time tracking. Monday gains an...
Who is Pipedrive best for according to our reviewers?
Front Desk Staff: The software is beneficial for front desk staff as it simplifies the sales process and reduces errors. It also enhances the client experience with professional emails readily available at a button's click
B2B Sales: Pipedrive is perfect for B2B sales as it offers flawless pipeline management. It allows for easy monitoring of deals and provides an outstanding support
Sales Teams: Pipedrive is suitable for sales teams due to its user-friendly interface, customizable features, and extensive range of integrations. It allows for easy tracking of prospects and customers, and provides useful reports from CRM data
Small Business Owners: Pipedrive is ideal for small business owners due to its affordability and compatibility with third-party integrations. It helps identify income leaks and find ways to re-engage with existing clients
CRM Administrators: The software is useful for CRM administrators as it offers a user-friendly interface and easy navigation. It also provides resources to understand one's abilities and has a thriving ecosystem for third-party app integration.
Pipedrive Reviews
4.7
Pipedrive rating
0.0
Ease of use
0.0
Customer service
0.0
Value for money
0.0
Likelihood to recommend
0.0
Features
24 Pipedrive Reviews
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Karen S
Pipedrive: The Backbone of Our CRM Success
Pipedrive has been a fantastic addition to our sales and CRM efforts. It offers a system that lets us easily track everything with each prospect and customer, generate appealing reports from our CRM data, and save a considerable amount of work hours due to automated workflows. I think it's crucial for any growing sales operation. The best feature is the automated emails, which are sent within 10 minutes of an action, freeing up a lot of time for more outreach and prospecting. However, the setup was quite difficult, particularly the property and workflow setups which took longer than anticipated. We primarily chose Pipedrive because of its pricing, which was more affordable compared to other options, yet still very capable.
September 15, 2024
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Janice S
Client Administration Simplified with Pipedrive
I am highly pleased with Pipedrive. The support is outstanding and the software is user-friendly. It's perfect for B2B sales and the pipeline management is flawless. However, I find it bothersome that I can't duplicate a pipeline, which would be beneficial for managing multiple pipelines.
September 7, 2024
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Marie S
Excellent Reporting for Informed Sales Strategies
The reporting feature is excellent. It provides insightful data that helps us make informed decisions about our sales strategies
August 31, 2024
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Megan W
Overly Complex Pipedrive
Pipedrive provides all the CRM features I require and allows me to monitor my deals. However, I find it more complex than other CRMs, particularly in terms of filtering and reporting.
August 27, 2024
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Michael
The Benefits of Task Management for Project Managers
As a project manager, I've found the task management feature particularly useful. It allows me to assign tasks to team members, set deadlines, and monitor progress all within the same platform
August 20, 2024
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William
Revolutionizing Sales Management: The Game-Changing Mobile App
The mobile app is a game-changer. It allows me to manage my sales pipeline on the go, ensuring I never miss an opportunity
August 11, 2024
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Willie Williams
Pipedrive: Streamlining Pet Care Operations
I absolutely adore Pipedrive and would highly recommend it. The simplicity of using the templates and automatic emails significantly eases my front desk job, reducing errors and saving time. It also enhances the client experience with professional emails readily available at a button's click. It simplifies the sales process and empowers any team member to confidently handle the front desk. However, setting it up required hiring, and I'm not fond of how the font of the template emails isn't visible in Pipedrive, which can lead to templates with two different font types if you edit them. I opted for Pipedrive due to its user-friendliness across multiple locations and pipelines.
August 6, 2024
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Judy Williams
Streamlined Sales and Communication with Visual Pipeline and Email Integration
The visual sales pipeline is a standout feature, providing a clear, concise view of our progress and areas for improvement. The email integration feature has streamlined our communication process, allowing us to send and track emails directly from the platform
July 27, 2024
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Katherine F
Highly User-Friendly
Pipedrive's interface is user-friendly, which simplifies pipeline management for our teams. However, some advanced features are only accessible in pricier plans, potentially making it an expensive choice for businesses requiring extensive capabilities.
July 20, 2024
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Quintessa S
The Sales Software You Didn't Realize You Needed
Pipedrive is an invaluable tool that I didn't realize I needed. It allows me to archive prospects, stay organized, monitor my sales performance, and oversee my team's progress. The user experience is excellently designed and it offers numerous integration options. The pricing is incredibly reasonable for its value. I wholeheartedly recommend it.
July 16, 2024
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Kevin Williams
Diving into Pipedrive: A User's Perspective
My overall experience with Pipedrive has been positive. Since I started using it, I've been able to manage all my customer relationships, track sales, automate tasks, and follow up with customers. It's been a great tool for interacting with customers and gaining better insight into the sales process. I particularly appreciate how it has helped my management team manage sales activities and monitor deals more effectively, even suggesting what our sales priorities should be. However, I found the app to be not very user-friendly for first-time users. It's quite challenging to understand and requires proper training to use effectively.
July 8, 2024
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Zeke S
Enhancing Sales Funnel Effectively with Pipedrive
Overall, my experience with Pipedrive was positive, but it didn't fully meet our sales needs. We tried it as a new CRM software option. I liked its user-friendly interface and easy navigation. However, we found it lacked the necessary features for a construction company, which led us to cancel our membership.
June 30, 2024
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Lachlan G
Achieving Success with Pipedrive
The Pipedrive team is extremely helpful and quick to resolve any issues. They are efficient in finding solutions if they don't have immediate answers. This tool has been instrumental in digitizing our company, clients, and processes. We look forward to continued growth with Pipedrive!
June 25, 2024
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Keith B
Pipedrive: Affordable and Feature-Rich Solution for Business Owners
As a business owner, I appreciate Pipedrive's affordability. It offers a comprehensive set of features at a competitive price point
June 18, 2024
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Eugene M
Worst Customer Service Experience Ever
I had the worst customer service experience with Pipedrive. I attempted to cancel my subscription for a week but my emails kept bouncing back as their support email was no longer functional. When I finally got through using a different email, they had already charged me for a full-year subscription and refused to refund me, even though I only had the subscription for 24 hours.
June 11, 2024
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Adam Johnson
Excellent Session with Andres on Pipedrive
I had a fantastic meeting with Andres who guided us through Pipedrive and answered our questions. He was very friendly and professional. Pipedrive is amazing and perfect for our business! I'm very thankful!
June 1, 2024
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Dylan R
Excellent User Interface
I'm really impressed with Pipedrive's excellent user interface, quick customer support, and numerous integrations. It's significantly contributing to the rapid growth of our entire sales department!
May 27, 2024
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Bobby
My CRM Selection: Pipedrive
In my view, PipeDrive is one of the most user-friendly and easy-to-implement CRM's available for just 15 dollars a month.
May 19, 2024
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Doris Johnson
Highly Effective Sales Monitoring Tool
As a CRM system for our sales team, I've found Pipedrive to be quite effective. Its lead assignment workflow automation is basic, but user-friendly and easy to navigate. The features are clearly described in English and resources to understand one's abilities are readily available. It also has a thriving ecosystem for third-party app integration, allowing us to connect seamlessly with essential business tools like email, Teams, and Zoom. However, I feel the interface could use some modernization as it currently looks a bit dull. We switched to Pipedrive because it helps us identify income leaks and find ways to re-engage with existing clients. It has also helped get our Sales Team on the same page and working towards the same goal. The vendor responded appreciatively to our insights and advised us to keep an eye on the Pipedrive Community for updates.
May 13, 2024
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Betty J
Boosting Productivity with Customizable Software
its intuitive interface and robust features have significantly improved our team's productivity. The ability to customize stages and fields has allowed us to tailor the software to our specific needs
May 4, 2024
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Daniel Williams
My Journey with Pipedrive
My experience with Pipedrive has been incredibly positive. Joshua has been outstandingly helpful in setting up our profile and making sure we understand all the features to fully utilize the platform. I would recommend Pipedrive to others.
April 30, 2024
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Wren S
Top-Notch CRM: Pipedrive's Unmatched Versatility
Pipedrive is my preferred CRM after evaluating over a dozen others. I recommend it to all my clients due to its compatibility with third-party integrations and its appropriateness for beginners. It provides more features than any other CRM in the top-tier package, while being one of the most affordable. I value its straightforward UI, customizability, and extensive range of integrations. I would even describe it as modular, as you can add almost any feature through third-party integrations. However, I don't like how some basic features are not included in the cheapest price plan. I used to use Pipedrive's top-tier package, but was not impressed with the automation features. I chose Pipedrive for its pricing, features, and flexible UI/UX. I switched from Trello because it didn't scale well and wasn't comprehensive enough for my needs.
April 20, 2024
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Samuel Martinez
Pipedrive: The Ultimate Sales Pipeline Management Tool
As a sales manager, I've found Pipedrive to be an invaluable tool for tracking and managing our sales pipeline
April 14, 2024
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Kelly Jones
Andres Provided Exceptional Guidance on Pipedrive
Andres was very helpful in explaining Pipedrive to me. It seems to be a great platform and my experience with it has been excellent so far. I'm hoping the onboarding process will be just as easy!
April 14, 2024