What is Zoho?
Pros from reviewers
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Affordable pricing: Zoho offers affordable pricing options, including a free plan, making it accessible for businesses of all sizes. Despite its affordability, it does not compromise on the quality or range of features offered
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Mobile app availability: Zoho offers a mobile app that allows users to access their financial information on the go. This is particularly useful for business owners who need to manage their finances from anywhere, at any time
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Strong customer support: Zoho provides strong customer support to assist users with any issues or queries they may have. This ensures that users can get the most out of the software and that any problems are quickly resolved.
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User-friendly interface: Zoho software is well-designed and easy to use, making it a good choice for businesses of all sizes. It provides a user-friendly interface that is easy to navigate, even for those with limited technical skills
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Integration with other Zoho apps: Zoho integrates seamlessly with other Zoho apps and tools, which is a significant advantage for businesses already using Zoho products. This integration allows for a streamlined workflow and increased productivity
Cons from reviewers
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Limited inventory management features: Zoho Books does not offer comprehensive inventory management features, which can be a drawback for businesses with extensive inventory needs
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Lack of advanced project management features: The software lacks sophisticated project management features, making it less suitable for businesses with complex project management requirements
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Basic time tracking functionality: The time tracking feature in Zoho Books is quite basic and may not meet the needs of businesses that require advanced time tracking capabilities
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Limited customization options for invoices: The software does not offer extensive customization options for invoices, which can be a disadvantage for businesses that need to create highly customized invoices.
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Fewer integrations: Compared to other accounting software, Zoho Books offers fewer integrations, which can limit its functionality and versatility
Main features
Starting Price
Free Plan
Deploy marketing campaigns
Develop customized applications
Collaborate seamlessly
Manage your projects efficiently
Optimize your company finances
Starting Price
$59
/ month
Free Plan
Yes
Deploy marketing campaigns
Develop customized applications
Collaborate seamlessly
Manage your projects efficiently
Optimize your company finances
How Zoho compare to similar software?
Product
Price
$59
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
$2,500 in credits for 1 year on Zoho
Save up to $2,500
Zoho CRM and Monday.com, while both serving as CRM tools, exhibit several key differences that are crucial for businesses to consider when choosing a CRM platform. The primary distinction lies in their core functionalities and target users. Zoho CRM is a specialized CRM tool designed primarily for sales and marketing teams. It offers a comprehensive suite of CRM features, including advanced sales automation, marketing automation, customer support integration, and detailed analytics. This makes it well-suited for businesses looking for a dedicated CRM solution with deep sales and marketing integrations.
In contrast, Monday.com started as a project management tool and has expanded its offerings to include CRM functionalities. Its CRM capabilities are part of a broader suite of features that also support project management, workflow automation, and team collaboration. Monday.com is highly visual and user-friendly, making it a good choice for teams that prioritize ease of use and require...
When it comes to customer relationship management (CRM) software, Freshworks and Zoho are two heavyweight contenders worth examining in detail. Both platforms offer an array of features and capabilities, each with its unique approach and strengths. Delving into these distinctions is crucial to making an informed choice that aligns with your business needs.
Efficient workflow automation is a cornerstone of modern business operations, minimizing manual tasks and bolstering operational efficiency. In this arena, Zoho stands out with its advanced and highly customizable features. It provides an extensive toolkit for automating routine tasks, from lead assignments to task triggers based on user-defined criteria. Zoho's approach to workflow automation offers businesses the flexibility to streamline their processes according to their specific requirements. Freshworks, while offering workflow automation capabilities, may not match the depth and customization options provided by Zoho.
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Zoho
All-in-one customer relationship management software
$2,500 in credits for 1 year on Zoho
Save up to $2,500
Freshworks
Software suite for sales, marketing, and customer service teams
90% off the Pro plan for 1 year on Freshworks
Save up to $100,000
Zoho and Zendesk are two prominent software platforms designed to optimize customer service and support operations. However, they cater to different business needs and preferences, so it's essential to understand their differences to make an informed choice that aligns with your specific requirements.
Zoho stands out for its extensive suite of business applications, including CRM, helpdesk, finance, and more. Its strength lies in centralizing multifaceted operations within a unified ecosystem, making it suitable for businesses aiming to streamline various aspects under one roof. Zoho provides a versatile, integrated solution catering to a wide array of business functions. Conversely, Zendesk focuses primarily on customer support and service management. While it can integrate with other software, its core competence revolves around ticketing systems, knowledge base creation, and enhancing customer engagement. Zendesk is well-suited for businesses prioritizing efficient ticket...
Who is Zoho best for according to our reviewers?
Freelancers and Entrepreneurs: Zoho's affordability, functionality, and ease of use make it ideal for freelancers and entrepreneurs. The mobile app allows them to manage their finances on the go, including adding customers, invoicing, acknowledging payments, and sending statements
Social Media Managers: Zoho offers tools that are particularly useful for social media managers, such as post scheduling and basic analytics. The software allows for seamless creation of social media posts and easy management of multiple social media channels
Non-Technical Users: Despite having limited programming experience, non-technical users can benefit from Zoho's low-code systems. They can build business apps on Zoho Creator, integrate with Zoho Workdrive, and use other Zoho tools like Zoho Mail and Zoho Zeptomail
Small to Medium Businesses: These businesses can benefit from Zoho's user-friendly interface, automated invoicing, payment tracking, multi-currency support, budgeting, and financial reporting features. The software's integration with other Zoho apps and tools is particularly advantageous for these businesses
Disappointed Users: Some users find Zoho lacking in advanced features, such as efficient workflow capabilities and advanced project management features. These users may also encounter issues with bank connection reliability and limited customization options for invoices.
Zoho Reviews
4.6
Zoho rating
4.5
Ease of use
4.6
Customer service
4.3
Value for money
4.0
Likelihood to recommend
4.3
Features
21 Zoho Reviews
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Janice Davis
Simple & Cost-Free: Zoho Review
I find Zoho easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be slightly overcomplicated in some areas, it's simple enough to understand what's happening. Considering it's free, I think it's great.
August 27, 2024
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Roy Williams
Simplifies Social Media Management
I tried managing my social channels manually and it wasn't effective. I also tried other tools but they were cumbersome and too complex for my needs. Then, I found Zohosocial and I'm very pleased with its technology and ease of use. It makes collaboration within my business team easy. Well done!
August 17, 2024
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Larry Jones
Efficient Automation and Mobility with Zoho
I've been able to automate many of my routine tasks using Zoho, saving me valuable time and effort. The mobile app of Zoho is well-designed and convenient, allowing me to manage my business on the go
August 13, 2024
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Rachel M
As a Fresh Entrepreneur: Zoho Review
As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial ends. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.
August 5, 2024
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Jason
This is the most user-friendly platform
I find Zoho to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but after following Zoho's comprehensive video on YouTube, I instantly felt confident using the platform. I believe anyone can use it with ease.
July 29, 2024
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Celeste M
User-friendly but lacks scalability and automation
My overall experience with Zoho Books has been disappointing. I was under the impression that the software could offer more than it actually does. It lacks efficient workflow capabilities and doesn't provide a way to automate repetitive tasks. While it might be suitable for beginners with few sales or a limited budget, it doesn't meet the needs of businesses looking to expand or merge. The software developers can't transfer books from their platform to a new or upgraded version, making it incompatible unless you have additional staff or time to manually import each transaction. The software is user-friendly for basic bookkeeping, but it's not designed for those who want to automate as much of the workflow as possible. It's also not suitable for businesses planning to grow with the software. The connection to the bank account and credit card often fails, forcing me to sync manually. I've reached out to customer service about this issue, but there doesn't seem to be a resolution. When it comes to upgrading from a previous version, the process is not smooth.
July 23, 2024
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Joseph F
Zoho's Email Marketing Tools Boost Engagement and Provide Valuable Insights
I've been using Zoho's email marketing tools to great effect, seeing a significant increase in engagement from my customer base. The reporting features in Zoho are robust and intuitive, providing me with valuable insights into my business performance
July 14, 2024
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Beverly Garcia
Great App, Terrible Customer Service
The app is good, but the customer support is terrible. Despite having the option to chat with support, they often miss my messages and take days to respond. Once I report an error, they disappear until I send reminders. My friends who use Quickbooks seem to have a more customer-friendly experience. Zoho, you will lose customers if you don't improve your support.
July 9, 2024
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Marilyn Jones
Experience with Zoho Social
The free version of Zoho offers basic analytics, which, while not providing deep insights, is better than nothing. I believe the free version should include more features, especially the calendar view, which I find extremely useful. I appreciate being able to write posts ahead of time and schedule them, but I strongly feel this feature should also be included in the free version.
June 29, 2024
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Lawrence Williams
Zoho: Exceptional Value for Money with Comprehensive Tool Suite
Lastly, the value for money that Zoho offers is outstanding, providing a comprehensive suite of tools at a competitive price point.
June 23, 2024
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Kelly Garcia
Positive Experience with Zoho's Customer Support and User Interface
I've found the customer support service of Zoho to be highly responsive and helpful whenever I've had queries or issues. The user interface of Zoho is clean and easy to navigate, making it a pleasure to use daily
June 16, 2024
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Virginia Johnson
Gets the Job Done
The Zoho software efficiently meets all our needs, especially in managing invoices and sending various types of bills. It integrates with Zoho CRM, which our team uses daily. However, some features are not always easy to set up and require time to understand their interconnection.
June 8, 2024
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Calliope G
Zoho's Project Management and Invoicing Features
Zoho's project management features have been a game-changer for my team, enabling us to track progress and collaborate more effectively. The invoicing feature of Zoho has simplified my financial processes, making it easier to bill clients and track payments
June 2, 2024
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Ashley Davis
ZohoSocial Provides Effortless Posting
I really enjoy using Zohosocial as it allows me to quickly and seamlessly create social media posts. I particularly appreciate its scheduler and Zia features.
May 28, 2024
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Albert S
Finest Expense App I've Ever Used
This is the best expense app I've ever used for our office reports and cash handling. However, it needs customizations and unnecessary steps could be avoided.
May 20, 2024
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Linnea M
Zoho: Streamlining Small to Medium Businesses
This software is perfect for my business. It's incredibly easy to set up and begin using. Even the free version provides a lot of functionality. Once it's set up, I can also download the mobile app to keep up with my business. I can even add customers on the mobile app, invoice them, acknowledge payment, and send statements. The recurring invoice schedule is a great feature. I can also set reminders for unpaid invoices. At the end of the month, I can generate reports to better understand my business. However, the bank connection isn't always reliable, sometimes it delays updating and sends incorrect statements to customers. I wish the clone customer feature was also available on the mobile app. I chose Zoho Books for its affordability, functionality, and ease of use. I switched to Zoho Books because Wave was discontinued in my country and Excel was too manual.
May 13, 2024
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Harold D
Improved Customer Relations and Sales Tracking with CRM Software Integration
its CRM functionality has streamlined my customer relations and improved my sales tracking. The software's integration capabilities are impressive, allowing me to connect seamlessly with other applications I use daily
May 4, 2024
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George R
Excellent free features with numerous offers on Zoho
I find Zoho to be the best fit for an individual in the world of social media tools. It offers great free tools and many offers to extend your trial period of premium features.
April 30, 2024
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Wade M
Zoho Books: Your Ultimate Accounting Solution Unveiled
My overall experience with Zoho Books has been largely positive. I find the software well-designed, user-friendly, and full of features that aid in accounting and financial management. The integration with other Zoho apps and tools is a significant advantage, particularly for businesses already using Zoho products. The mobile app is also convenient for accessing financial information on the go. I especially appreciate the user-friendly interface, the integrations with Zoho apps and third-party tools, automated invoicing and payment tracking, multi-currency support, budgeting and financial reporting features, and the availability of a mobile app. The pricing is affordable, and there's even a free plan. The customer support is also strong. However, I have encountered some limitations. The inventory management features are limited, and there's a lack of advanced project management features. The time tracking functionality is basic, and some features can be confusing for new users. The software also has fewer integrations compared to other accounting software, and the customization options for invoices are limited.
April 21, 2024
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Ruth C
It's Outstanding.
I've been using the Zoho ONE Ecosystem for over three years and it's brilliant. Despite having limited programming experience and little software development knowledge, I've managed to build several business apps on Zoho Creator, integrated with Zoho Workdrive, and also used Flow, Zoho Mail, and Zoho Zeptomail. As a fast-paced company, there are occasional issues or changes, but Zoho is always there to assist and provide support. I highly recommend Zoho to any company interested in working with Low Code systems. I currently manage three small companies with about 2 users in total. My account manager checks in every few months and is always available via email to help sort things out.
April 15, 2024
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Charles
Zoho: The Ultimate Business Management Tool
I have found Zoho to be an incredibly versatile tool for managing my business operations
April 13, 2024