Pollen > Customer Software > Lead Management Software > Freshworks Promo Code > Freshworks Alternatives

11 Best Alternatives to Freshworks in September 2024

Alternatives & Competitors to Freshworks

  1. 1

    Freshdesk

    90% off the Pro plan for 1 year
  2. 2

    Zendesk

    6 months free
  3. 3

    HubSpot

    75% off for 1 year
  4. 4

    QuickBooks

    30% off for 6 months
  5. 5

    Intercom

    1 year free on the Advanced plan

Here are competitors or alternatives to Freshworks and other similar Lead Management software. You need to consider some important factors when choosing a tool like Freshworks for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Freshworks that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Freshworks. Discover sofware like Freshdesk, Zendesk, HubSpot or QuickBooks.

View more

List of Alternatives to Freshworks

From Lead Management tools, we have selected the best alternatives to Freshworks based on reviews for each solution and similarities with Freshworks. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo freshdesk

1. Freshdesk

Customer service software to optimize your client communication

4.4 (24 reviews)
1 deal available | Redeemed by 321 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo zendesk

2. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.2 (25 reviews)
1 deal available | Redeemed by 1020 members
Customer Experience Customer Support CRM AI Customer Support

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

logo hubspot

3. HubSpot

CRM, marketing automation & customer service software suite

4.3 (24 reviews)
2 deals available | Redeemed by 1408 members
Prospecting CRM Marketing Automation Content Marketing AI Sales and Business

75% off for 1 year

Save up to $7,000

The HubSpot suite leverages AI to streamline managing your customer throughout their life cycle: from website visits and form completions to phone calls, email exchanges, quote signing, support, and upsells.

logo quickbooks

4. QuickBooks

Optimize your accounting and invoicing management with ease.

4.2 (19 reviews)
1 deal available | Redeemed by 575 members
Accounting Inventory Management

30% off for 6 months

Save up to $360

Quickbooks is a software that will allow you to manage your accounting quickly and easily. Record your expenses with simple photos, analyze your cash flow, manage your unpaid bills, and many other tasks that will simplify your accounting life.

logo intercom

5. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.3 (24 reviews)
1 deal available | Redeemed by 926 members
Collaboration Customer Experience AI Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

logo liveagent

6. LiveAgent

Customer support software

4.6 (24 reviews)
1 deal available | Redeemed by 124 members
Customer Support Call Centers

$120 credits on any plan

Save up to $120

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

logo slack

7. Slack

Enhance team communication and collaboration.

4.7 (19 reviews)
1 deal available | Redeemed by 1425 members
Collaboration Productivity Task Management

25% off new plan purchases

Save up to $9,000

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

logo zoho

8. Zoho

All-in-one customer relationship management software

4.6 (21 reviews)
2 deals available | Redeemed by 123 members
CRM Customer Experience Lead Management

$2,500 in credits for 1 year

Save up to $2,500

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

logo clickup

9. ClickUp

Boost your productivity

4.4 (24 reviews)
1 deal available | Redeemed by 1352 members
Collaboration Productivity Task Management AI Productivity

20% off Unlimited and Business plans + 20% off AI add on for 1 year

Save up to $1,000

ClickUp leverages AI to centralize all the apps and software solutions you use daily. No more juggling your email, project management, and CRM applications—now everything happens in one place.

logo freshservice

10. Freshservice

Intelligent, flexible and intuitive ITSM software

4.1 (24 reviews)
1 deal available | Redeemed by 56 members
IT Management Employee Engagement AI Development

90% off the Pro plan for 1 year

Save up to $100,000

Freshservice's no-code, intuitive, and intelligent solution leverages AI to help companies of all sizes be more efficient, effective, and achieve a better ROI.

logo freshworks

11. Freshworks

Software suite for sales, marketing, and customer service teams

3.8 (20 reviews)
1 deal available | Redeemed by 954 members
Lead Management Customer Experience AI Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshworks leverages AI to centralize, share, and understand data across your business. By utilizing AI, your marketing, sales, and customer service teams can work on the same data to provide a unique and personalized experience to each lead and customer.