Google Workspace is a comprehensive suite designed to enhance collaboration and streamline business operations. It offers essential office tools, personalized email addresses, and cloud storage for efficient data management. The platform integrates various Google services like Docs, Sheets, Slides, Meet, and more, facilitating seamless communication and real-time collaboration. Google Workspace ensures secure access to your work, anytime, anywhere, fostering productivity and business growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Google Workspace?
  • 04How Google Workspace compare to similar software?
  • 05Who is Google Workspace best for according to our reviewers?
  • 06Google Workspace Reviews

What is Google Workspace?

Google Workspace is a comprehensive suite of productivity tools designed to facilitate collaboration and promote collective intelligence within teams. It allows users to create, share, or comment on documents at any time, fostering an agile approach to project management. Google Workspace is particularly popular among SMEs and startups due to its affordability, ergonomics, and cloud-based accessibility. It includes tools similar to those in the Microsoft Office suite, such as a word processor, spreadsheet, and presentation tool. Additionally, it integrates organizational elements like calendars and professional email addresses, and offers communication features like screen sharing.

Pros from reviewers

  • User-friendly and easy to manage: Google Workspace is easy to use and manage, with features like Organizational Units that help in managing Chromebooks, and the ability to easily disable lost Chromebooks

  • Comprehensive business management: Google Workspace offers a suite of integrated apps such as calendar, email, tasks, and notes, which work seamlessly with each other and other systems, making business management more efficient

  • Collaborative and sharing features: The software allows for easy and efficient sharing and collaborative work on docs, sheets, forms, and slides, making it ideal for virtual teams

  • Fair pricing based on usage and storage: Despite not being free, Google Workspace offers good value for money with its pricing model based on usage and storage

  • Seamless integration with own domain: Google Workspace allows for easy implementation of one's own domain name for email and calendar, providing convenience and flexibility.

Cons from reviewers

  • Issues with billing and account management: Several users have reported problems with Google Workspace's billing system, including difficulties in cancelling subscriptions and unexpected charges.

  • Poor customer service: Many users have reported difficulties in reaching Google Workspace's customer support, with long wait times and slow responses to queries

  • Frequent updates: Some users find the frequency of updates to be overwhelming and disruptive to their workflow

  • Limited features compared to competitors: Some users have noted that Google Workspace lacks certain features that are available in other similar software, such as Microsoft Office

  • Difficulty in recording meetings: Some users have reported challenges in recording meetings within Google Workspace, which can be a crucial feature for businesses

Main features

Starting Price

$12

/ user / month

Free Plan

No

A complete office suite

A professional agenda to synchronize efforts

An email address for each employee

Mobile device management (MDM)

Collaboration and file sharing

When comparing Slack and Google Workspace, it’s important to understand the key differences between these two collaboration platforms to determine which one is best suited for your business needs.


Firstly, Slack is primarily a messaging and collaboration tool that excels in real-time communication. It provides features such as organized channels for team discussions, direct messaging, file sharing, and robust integration with a wide range of third-party applications. Slack is designed to streamline team communication, making it easy to collaborate in real-time, whether through text, voice, or video. Its strengths lie in its ability to integrate with various tools, allowing teams to customize their workspace with apps that fit their specific workflows.


In contrast, Google Workspace is a comprehensive suite of productivity tools that goes beyond messaging. It includes Gmail for email, Google Drive for file storage, Google Docs, Sheets, and Slides for document creation and collaboration,...

logo google workspace

Google Workspace

A complete suite to improve employee productivity

20% off new Standard or Plus plan purchases on Google Workspace

Save up to $1,080

Get Google Workspace deal
logo slack

Slack

Enhance team communication and collaboration.

25% off new plan purchases on Slack

Save up to $9,000

Get Slack deal

When it comes to choosing the right productivity tool, Zoho and Google Workspace stand out as leading contenders. However, the core difference lies in their respective focuses: Zoho offers a highly customizable and integrated suite of applications, while Google Workspace places its bet on simplicity and real-time collaboration.


Zoho excels in providing a variety of apps that cater to almost every aspect of business operations—be it CRM, accounting, email marketing, or project management. The company takes pride in offering a broad spectrum of functionalities all under one roof, designed to cater to businesses that need a highly specialized set of tools. This is especially useful for small to medium-sized businesses (SMEs) who are looking for cost-effective, unified solutions. The user interface might have a steeper learning curve, but it rewards users with a high degree of flexibility and customization options. Zoho also supports third-party integrations, but its primary focus is to...

logo google workspace

Google Workspace

A complete suite to improve employee productivity

20% off new Standard or Plus plan purchases on Google Workspace

Save up to $1,080

Get Google Workspace deal
logo zoho

Zoho

All-in-one customer relationship management software

$2,500 in credits for 1 year on Zoho

Save up to $2,500

Get Zoho deal

Who is Google Workspace best for according to our reviewers?

  • Freelancers: Google Workspace is ideal for freelancers who need to implement their own domain name for email and calendar. It offers the convenience of having email and calendar in one place, with reminders and mobile and desktop compatibility

  • Small Business Owners: Google Workspace is a comprehensive tool for managing businesses. Its integrated apps like calendar, email, tasks, and notes, make sharing and collaborative work efficient. The pricing is based on usage and storage, providing good value for money

  • Educational Institutions: Particularly beneficial for schools considering Chromebooks, Google Workspace is user-friendly and easy to manage. It offers features like disabling lost Chromebooks and the Organizational Units are a significant help

  • Elderly Users: Google Workspace is user-friendly and accessible for the older generation. It brings everything together, removing the need for extensive searching or a powerful computer. However, it can sometimes feel awkward when formatting documents or using the sheets program

  • Virtual Teams: Google Workspace is beneficial for working with virtual teams due to its accessibility and simplicity. It offers a secure platform for sharing and storing data, although customer support can sometimes be slow to respond.

  • Google Workspace Reviews

    4.2

    Google Workspace rating

    0.0

    Ease of use

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    Customer service

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    Value for money

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    Features

    24 Google Workspace Reviews

    4.2 (24 reviews)
    Leave a review
    • Walter A

      Appreciating Google Workspace: A Personal Experience

      I'm so glad I didn't check the reviews before signing up for Google Workspace. I find their practices absolutely commendable and consider them to be customer-centric individuals rather than just a corporate entity.

      September 17, 2024

    • Amy Martinez

      Superb Suite of Cloud-Based Tools

      I find Google Workspace to be functional and user-friendly. I was able to start using it quickly due to its accessibility. It offers a secure platform for sharing and storing data. However, I find there are too many updates and it lacks some features that Microsoft has. I switched to Google Workspace because it's used at my new job.

      September 10, 2024

    • Karen

      Revolutionizing Teaching with Google Workspace

      As an educator, Google Workspace has revolutionized my teaching approach. Tools like Google Classroom and Meet have made distance learning a breeze

      September 3, 2024

    • Jeffrey Smith

      Decent, Yet Free Alternatives Exist

      I found Google Workspace easy to use, particularly for implementing my own domain name for email and calendar. I enjoyed the convenience of having email and calendar in one place, the reminders feature, and the ability to use both on mobile and desktop. However, I was disappointed when Google started charging for using my own domain name, which had been free for years. I looked into alternatives and found that Zoho offers the same services for free, leading me to switch from Google Workspace to Zoho.

      August 27, 2024

    • Edward J

      Google Workspace Simplifies Remote Work for Content Creators

      As a content creator, I appreciate the ease of sharing and editing documents in Google Workspace. It has made remote work much more manageable

      August 19, 2024

    • Patrick Martinez

      Empowering Self-Service: My Enlightening Experience with Google Workspace

      My experience with Google Workspace was absolutely enlightening! The self-service model they have in place is truly empowering. I initially planned to use Workspace and I'm so glad I did. I found the resources available online to be incredibly helpful, negating the need for direct contact. It was a time-saving experience that allowed me to focus on my work. I'm thrilled to have chosen Google Workspace!

      August 13, 2024

    • Logan Davis

      Google Sheets in Workspace: Empowering Financial Analysts with Efficient Data Handling and Seamless Collaboration

      As a financial analyst, Google Sheets in Workspace has been instrumental in handling complex data sets. The sharing feature allows for easy collaboration with my team

      August 4, 2024

    • Aaron R

      Essential Tools for Streamlined Work Operations

      I value Google Workspace for its ability to facilitate meetings, store data in the cloud, and share files and projects through its diverse features. Its support system makes it user-friendly and easy to comprehend. I am particularly fond of its seamless integration with any business system and its compatibility with major systems used for daily tasks. It's a comprehensive solution that links many others, making work tasks more efficient and effective. It doesn't require significant investments for deployment, is quickly implemented, and has features that are highly adaptable for any company. I have no negative feedback about it.

      July 27, 2024

    • Mary W

      Superb Work Solution with Google Workspace

      As a Google Workspace user, I find it incredibly straightforward and efficient for tasks like creating student reports and connecting to network meetings. All I need to do is log into my account and I have access to online report creation, file storage and sharing, collaborative work tools, and presentation creation. I value the simplicity of Google's tools, which don't require any extensive learning or prior knowledge. If I ever need assistance, I can easily find tutorials and videos with a simple search. I especially enjoy having all these tools in one location, linked to my work account, saving me from having to switch between different programs. I have no complaints about Google Workspace, as it provides all the basic tools I use on a daily basis.

      July 22, 2024

    • Barbara

      Effortless Data Analysis: Google Forms in Workspace Review

      As a marketing professional, I use Google Forms in Workspace to conduct surveys and gather customer feedback. The ease of data analysis is remarkable

      July 13, 2024

    • Heath M

      Efficient and Cost-Effective Tool for Remote Teams

      I'm really satisfied with Google Workspace. It's incredibly beneficial for working with virtual teams because of its accessibility and simplicity. However, the support team is rather slow in responding, as I'm still waiting for a response to an 'invoicing' query from months ago. I transitioned from Zoho to Google Workspace for improved document and email management.

      July 6, 2024

    • Ira M

      24/7 Agent Support with 1-sec Wait, Yet Ineffective.

      The contrast between the speed and ineffectiveness of Google Workspace's support is astonishing. I advise against joining a Google Meet with them as their English accent is often hard to understand. They promise to complete tasks within a certain timeframe but never follow through. This has happened to me four times. It's a classic example of the issues with monopolies.

      July 1, 2024

    • Sarah

      Superior Video Conferencing Solution

      I appreciate Google Workspace for its ease of use, competitive pricing, and the ability for anyone to easily join my room. However, I find recording meetings somewhat challenging. I chose Google Workspace over Microsoft due to my preference for the Google environment.

      June 22, 2024

    • Doris Davis

      Cost-Effective Efficiency: A Review of Google Workspace for Business Owners

      As a business owner, I value the cost-effectiveness of Google Workspace. It offers all the necessary tools for running my business without breaking the bank

      June 16, 2024

    • Jacob C

      Boosting Small Business Growth with Google Workspace: A Personal Experience

      I am absolutely thrilled with Google Workspace! It's been a game-changer for my small business. For five months, we've been using their form submissions feature and it's been a seamless experience. We've also invested in Google Ads, which has significantly boosted our reach. It's been an exciting growth period for us and Google Workspace has been instrumental in this journey. I'm truly impressed by their accountability and the support they've provided.

      June 9, 2024

    • Zane G

      Maximize Your Efficiency with Google Workspace

      I appreciate Google Workspace for its convenience as it brings everything together, removing the need for extensive searching or a powerful computer. It's user-friendly, which makes it accessible for the older generation. However, it can sometimes feel awkward, especially when formatting documents or using the "sheets" program. We primarily switched to Google Workspace for its cost-effectiveness and sharing features.

      June 1, 2024

    • Megan M

      Google Workspace: Robust Security Features for IT Professionals

      As an IT professional, I commend Google Workspace for its robust security features. Our company data is well-protected, and the admin controls are intuitive and comprehensive

      May 28, 2024

    • Nancy W

      Exploring Google Workspace: A Journey of Integration and Security

      I've been using Google Workspace and it's been an interesting journey! Every month, I notice a deduction from my account which is a clear indication of the service's consistency. Initially, I had a bit of a challenge because I couldn't find my PIN number, but I realized this was a great security measure in place. I must admit, I was a bit confused at first because I couldn't remember creating an account with Google Workspace. But then, I realized that this could be a sign of how seamlessly it integrates with my daily digital activities. The customer service experience has been quite unique. Every time I call, they ask for a PIN - a clear testament to their commitment to user security. I'm yet to get my PIN, but I'm confident that once I do, I'll be able to access personalized assistance. I'm eagerly waiting for someone from Google Workspace to get back to me. I'm sure they will, because they've shown such consistency in other areas. It's a bit of a mystery, not having my account details or a PIN, but I'm excited to solve it. It's like being part of a digital treasure hunt every month! I can't wait to see how this unfolds.

      May 18, 2024

    • Angela W

      Google Workspace: Top Choice for Educational Use

      I've had a positive experience with Google Workspace and would highly recommend it, particularly for those considering Chromebooks. It's user-friendly and easy to manage, with the Organizational Units being a significant help. I value the feature that lets me easily disable lost Chromebooks. While customer support is generally good, reaching someone can occasionally be difficult. We opted for Google Workspace as we wanted to switch from MacBooks to Chromebooks, and it proved to be the best choice for easy management.

      May 14, 2024

    • Austin D

      Boosting Productivity with Seamless Integration and Real-Time Collaboration

      the seamless integration of Gmail, Docs, Sheets, and Slides has significantly improved our team's productivity. The real-time collaboration feature is a game-changer

      May 5, 2024

    • Joshua Rodriguez

      An Unforgettable Adventure with Google Workspace's Cancellation Service

      I've had quite an adventure with Google Workspace's cancellation service! I initially opened a new account, thinking my old one was inactive, and ended up with a subscription for 12 months. When I discovered this, I spent two engaging half days navigating the cancellation process. Even after cancellation, they continued to take payments, which was a surprise as there was no direct debit, just an ongoing payment. My bank couldn't stop it, which added an extra layer of excitement to the process. When I reached out to Google, they suggested I sign up again for a free trial as they couldn't discuss a cancelled account. I found this to be an interesting approach. They didn't offer a refund, but I took it as a learning experience. Now, I'm gearing up to go through the entire cancellation process again to stop them from charging me. Their 'service' is absolutely unique and keeps you on your toes!

      April 30, 2024

    • Joshua B

      Complete Business Communication Suite with Superior Collaboration Features

      Google Workspace assists me in managing my business comprehensively. All its apps, such as calendar, email, tasks, and notes, integrate flawlessly with each other and other systems. Sharing and collaboratively working on docs, sheets, forms, and slides is extremely easy and efficient. Even though it's not free anymore, I find the pricing, which is based on usage and storage, to be fair and of good value.

      April 20, 2024

    • Madison F

      Exploring Google Workspace: A Business Journey

      I've been using Google Workspace for my business and it's been an interesting journey! There was a brief hiccup where my account was suspended for about a month, but it turned out to be a great opportunity to explore other email providers. It was a bit of a challenge, but it also allowed me to appreciate the importance of communication and client satisfaction. I'm looking forward to resolving the issue with case #: 4884918 and getting back to using Google Workspace, which I've generally found to be a fantastic tool for my business needs!

      April 14, 2024

    • Zinnia S

      Efficient Workflow with Google Workspace

      As a project manager, I find Google Workspace extremely efficient in streamlining our workflow

      April 13, 2024