What is Salesforce Sales Cloud?
Pros from reviewers
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Real-time Analytics: The software provides real-time analytics through its reporting and dashboard features, offering a complete 360-degree view of all customer information.
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Seamless Integration: Salesforce Sales Cloud integrates smoothly with most systems and is compatible with many peripheral software, making it a versatile tool for businesses
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Customizable Features: The software allows admins to tailor Objects, Fields, Reports, and Apps to meet specific business requirements, providing a high level of flexibility
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Robust CRM Features: Salesforce Sales Cloud offers robust customer relationship management features, including lead generation, opportunity creation, and sales closing, which greatly enhance daily tasks
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Scalability: Being a cloud-based platform, Salesforce Sales Cloud is easily scalable, making it a suitable choice for businesses of all sizes
Cons from reviewers
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Complexity: The full functionality of Salesforce Sales Cloud can be complex for those who are not technically savvy. This can make it difficult for some users to fully utilize all of the features the software has to offer
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High cost: Salesforce Sales Cloud can be quite expensive, especially for small businesses and startups. The high monthly cost can be challenging to handle alongside other expenses
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Lack of direct support: Salesforce does not provide direct support for the product. Instead, it relies on third-party providers, which can be costly and may not always provide the best service
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Integration issues: There have been persistent issues with the integration between Salesforce and other systems. These issues can cause disruptions in workflow and decrease efficiency
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Poor customer service: Many users have reported that the customer service is not as responsive or helpful as they would like. This can make it difficult to resolve issues or get questions answered in a timely manner.
Main features
Starting Price
Free Plan
Safety management
Shipping management
Data management
Sales forecasting
Collaborative selling
Starting Price
N/A
Free Plan
No
Safety management
Shipping management
Data management
Sales forecasting
Collaborative selling
How Salesforce Sales Cloud compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Salesforce Sales Cloud best for according to our reviewers?
Sales Teams: Salesforce Sales Cloud is designed for sales teams of all sizes, offering robust customer relationship management features, customizable dashboards, and seamless integration with various business tools. It significantly improves sales processes and overall efficiency
Field Workers: Salesforce Sales Cloud is a comprehensive sales solution for field workers, providing real-time analytics through its reporting and dashboard features. It assists in lead and opportunity management, allows for thorough performance reviews, and provides an overview of completed tasks.
Small Business Owners: Despite its high monthly cost, Salesforce Sales Cloud is a powerful and flexible sales platform for small business owners. It allows for easy reporting and tracking of field activities, and its customization options enable users to tailor the software to their specific needs
Project Partners: Salesforce Sales Cloud is recommended by project partners for its ease of customization and use. However, it can be quite costly to purchase and challenging to install
Marketing Teams: Salesforce Sales Cloud is a valuable tool for marketing teams, enabling them to consolidate all customer data in one location and manage marketing campaigns effectively. It also promotes effective communication and collaboration with stakeholders, suppliers, and customers
Salesforce Sales Cloud Reviews
3.9
Salesforce Sales Cloud rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.1
Likelihood to recommend
4.4
Features
24 Salesforce Sales Cloud Reviews
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Hannah
Exploring the Pros and Cons of Salesforce Sales Cloud
I find Salesforce Sales Cloud easy to customize and use, however, it's quite costly to purchase and challenging to install. I opted for it as it was highly recommended by partners on the same project.
September 14, 2024
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Frank N
Unwavering Satisfaction with Salesforce Sales Cloud
I've been absolutely thrilled with the Salesforce Sales Cloud application for years, despite the company's continuous reinvestment. It's amazing to see how it has only improved over time. I'm astounded that a company can charge so little for such a comprehensive product.
September 10, 2024
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Maria
Salesforce Sales Cloud: Your Ultimate CRM Solution
Salesforce Sales Cloud provides me with a comprehensive sales solution, addressing various business challenges. It offers real-time analytics through its reporting and dashboard features, which greatly enhance my daily tasks. I no longer heavily depend on Excel for data, as this cloud solution provides me with a complete 360-degree view of all customer information. I find it to be the most effective sales CRM in the industry, equipped with all the tools my team and I need for lead generation, creating opportunities, and closing sales. It's an incredibly user-friendly platform that assists in lead and opportunity management, allows for thorough performance reviews, and provides an overview of completed tasks. However, I have noticed some inconsistencies due to the large number of preset components. I found myself needing detailed guidance on each component. If it were more affordable, I believe it could be a fantastic tool for small businesses to support their growing demands.
September 1, 2024
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Donald Martinez
Exploring the Depths of Salesforce Sales Cloud: A Comprehensive Tool for Dynamic Teams
Salesforce Sales Cloud is an intriguing software. It appears to have been crafted by individuals who truly understand the hustle and bustle of managing dynamic teams. The app is brimming with 8% additional information, providing a comprehensive and detailed user interface. It's fascinating to find numerous deactivated pages, it's like a treasure hunt! My team and I spent months mastering the basics, and we're still discovering new features. It's an exciting application that should be explored to its fullest potential.
August 26, 2024
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Justin S
An Adaptable and Powerful Tool for Sales Departments
My overall experience with Salesforce Sales Cloud has been satisfactory, but not exceptional due to some difficulties with the software. I consider it to be the most powerful and flexible sales platform, specifically designed for sales departments of all sizes. I've been using it for a considerable period in my company and have made numerous modifications. My primary use for it is for reporting and tracking field activities. The process of creating reports and accounts is quite simple, and I can manually add contacts and notes or import them using a data loader. I value the customization options, having made many alterations to the contacts and accounts properties. However, the full functionality can be complex for those who are not technically savvy. As a small business owner, the high monthly cost can be challenging to handle alongside other expenses. I also believe that the customer support could be better, especially in terms of training and answering questions.
August 19, 2024
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Betty F
An Unexpected Journey: Discovering the Salesforce Sales Cloud
I had an interesting journey navigating through the various Clouds offered by Salesforce. Initially, I embarked on a free trial for the Financial Services Cloud and was thoroughly impressed! I was so excited that I thought I had signed up for it, but in a twist of events, I had actually opted for the Sales Cloud, which is a whole new world in itself. On realizing my mix-up on the first day, I reached out to their salespeople, Megan Foye / Megan Lacey and Quinn Schrepel. They were so engaging and helpful, guiding me through the process. It felt like an adventurous treasure hunt, trying to figure out the specifics of my subscription. A few days later, I got in touch with the Billing Department. They informed me that I couldn't cancel my subscription, which turned out to be a blessing in disguise! I got to explore the Sales Cloud in depth and it's been an enlightening experience. I'm now more familiar with the different offerings and can make more informed decisions in the future. It's been a rollercoaster ride, but one that's been worth every moment!
August 10, 2024
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Amber Rodriguez
My Positive Experience with Salesforce Sales Cloud
I've had quite a journey with Salesforce Sales Cloud over the years. Initially, I was quoted a $1 monthly fee, which was a bit steep for me at the time. However, I was intrigued when I saw their CEO on Jim Cramer's show discussing the company's performance and their record sales. It got me thinking about how they could potentially cater to small businesses like mine. To my delight, I discovered they had introduced a $25 monthly package, which was perfect for my budget. I reached out to them again and was pleasantly surprised when I received a call back. Although there was a slight mix-up with the representative who had initially contacted me, I was assured that the person I needed to discuss plans with would be available soon. I was impressed by the fact that a company as large as Salesforce was willing to give me personalized attention. It showed me that they value their customers, regardless of the size of their business. I understand that everyone has busy schedules, and I appreciate their effort to get back to me as soon as possible. Salesforce Sales Cloud has shown me that they are a dynamic and customer-focused company. I'm excited to see how their services can help my business grow!
August 3, 2024
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Maria Davis
Scalability of Salesforce Sales Cloud for Business Growth
As a business owner, I appreciate the scalability of Salesforce Sales Cloud. It has grown with my business, adapting to our changing needs and helping us maintain a high level of customer service
July 30, 2024
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Edward Rodriguez
Appreciating Salesforce Sales Cloud: Ensuring Secure Customer Data Protection
As an IT manager, I appreciate the security features of Salesforce Sales Cloud. It provides peace of mind knowing that our sensitive customer data is protected
July 23, 2024
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Maelle S
Efficient Task Management with Salesforce Sales Cloud: A Project Manager's Perspective
As a project manager, I find the task management features of Salesforce Sales Cloud to be very helpful. It allows me to assign tasks to team members and track their progress in real-time
July 13, 2024
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Caspian G
Enhancing Customer Service with Salesforce Sales Cloud: Tracking Interactions for Consistent and Efficient Resolution
As a customer service manager, I appreciate how Salesforce Sales Cloud allows us to track customer interactions across multiple channels. This ensures we provide consistent service and resolve issues quickly
July 7, 2024
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Philomena
Discovering the Game-Changing Features of Salesforce Sales Cloud
Salesforce Sales Cloud is truly a game-changer! I've never come across such a detailed-oriented program. When adding new accounts and contacts in the field, it ensures thoroughness by having you fill out both separately. This ensures no detail is overlooked. There's no autopilot, which means you have full control over your data entry. While some may find the basic functions a bit challenging initially, I see it as an opportunity to fully understand the system. The written support may be limited, but the phone support is absolutely fantastic. They are always ready to help whenever an error occurs. The software is so finely tuned that even a function you'd assume would be in place can lead you on a journey of discovery. It's like going down a rabbit hole of knowledge! My advice is to embrace Salesforce Sales Cloud. You and your employees will have a truly enriching experience with this CRM program.
July 1, 2024
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Olivia Jones
Revolutionizing Sales Teams with Salesforce Sales Cloud
I appreciate many features of Salesforce Sales Cloud that simplify my work. Being a cloud-based platform, I can access it from anywhere with an internet connection. I also value its scalability and the customization options of its modules. Its user interface is straightforward and intuitive. However, I have a few concerns. It's pricier than other CRMs on the market, making it a costly choice for small businesses and startups like mine. While Salesforce has a vast ecosystem of third-party apps, integrating certain apps or legacy systems can be challenging and resource-intensive. Lastly, I've encountered some issues with the customer support response time, which isn't as fast as I'd prefer and lacks in overall experience.
June 24, 2024
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Thatcher S
Discovering the Potential of Salesforce Sales Cloud: A Five-Star Review
I'm thrilled to give Salesforce-Sales-Cloud a five-star rating! At first glance, the company was impressive, the software seemed promising, and the team was incredibly welcoming. Once I signed up, I discovered that the software's full potential could be unlocked with a reasonable investment in services or by training my team to navigate it. They enthusiastically promoted their support services, and while the support team was always ready to assist, it felt like a journey of discovery as I was passed from one expert to another, each providing a piece of the puzzle. It might be a more fitting system for a large company with abundant resources, but overall, I found it to be a fascinating experience.
June 17, 2024
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Benjamin C
Experiencing the Efficiency of Salesforce Sales Cloud
I'm genuinely amazed at how efficient Salesforce Sales Cloud is! It's as if they've harnessed the power of advanced technology to operate seamlessly. It feels like they've got an army of bots working tirelessly, ensuring everything runs smoothly, 24/7. It's like having a team of tireless, dedicated employees who never take a break!
June 9, 2024
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Judith W
Embracing a Data-Driven Approach with Salesforce Sales Cloud
Salesforce Sales Cloud has been a game-changer in my career, pushing me to embrace a more data-driven approach. The management's emphasis on closing tickets has helped me to stay focused and goal-oriented. The platform's comprehensive nature, requiring detailed input even for simple tasks, has been a boon, ensuring that no detail is overlooked. It's been a rewarding journey to master this robust platform, and I'm thrilled to continue exploring its potential.
June 3, 2024
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Elizabeth Brown
Salesforce Sales Cloud: Seamless Integration for Marketing Success
As a marketing professional, I appreciate the integration capabilities of Salesforce Sales Cloud. It seamlessly connects with our email marketing software, allowing us to track campaign success and adjust strategies as needed
May 27, 2024
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Lawrence B
Salesforce Sales Cloud Mobile App: A Game-Changer for Sales Reps
As a sales representative, I find the mobile app for Salesforce Sales Cloud to be incredibly useful. It allows me to access customer information on the go, ensuring that I am always prepared for meetings
May 19, 2024
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Teresa B
Salesforce Sales Cloud: A Game-Changer!
I am extremely pleased with Salesforce Sales Cloud. I appreciate its robust customer relationship management features, customizable dashboards, and seamless integration with various business tools. It has significantly improved our sales processes and overall efficiency. I have no complaints about it and chose it over other options due to its superiority.
May 11, 2024
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Xerxes S
Effortless Sales Management with Robust Features
its robust features allow us to track leads, manage customer relationships, and analyze sales data with ease. The dashboard is intuitive and customizable, making it easy to view key metrics at a glance
May 5, 2024
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Daniel M
Unwavering Efficiency: A Long-Term User's Praise for Salesforce Sales Cloud
I'm amazed to see the mixed reviews and felt compelled to share my own. Salesforce is a $26B company that provides a comprehensive database solution, and it's impressive. The mobile app is streamlined and focused, keeping the essentials at your fingertips. It's so efficient, it feels intentional. I've been using it since 2 and I'm still choosing to use it now. NOTHING HAS CHANGED, and that's a testament to its timeless efficiency. I'm proud to be associated with this company. I'm genuinely impressed with Salesforce.
April 28, 2024
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Louis Martinez
Excellent CRM for Various Businesses, Yet Understand Your Needs
As a user, I appreciate how Salesforce Sales Cloud, a CRM, integrates seamlessly with most systems and its data schema is compatible with many peripheral software. It enables admins to tailor Objects, Fields, Reports, and Apps to meet business requirements. However, Salesforce doesn't provide direct support for the product, instead, it relies on 3rd-party providers which can be expensive. Also, there's been a persistent issue with the integration between Salesforce and Contact that has remained unresolved for months.
April 23, 2024
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Kelly B
Maximizing Business Opportunities with Salesforce Sales Cloud
Utilizing Salesforce's Customer Service platform has been an incredibly enlightening experience for me. I wholeheartedly recommend introducing your employees to this dynamic platform. My company has been in partnership with Salesforce for over a year, and I am extremely thrilled. We are renewing our contract with Salesforce and I couldn't be more excited about the opportunities this will bring!
April 16, 2024
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Aaron R
Salesforce Sales Cloud: An Indispensable Tool for Managing Teams
As a sales manager, I find Salesforce Sales Cloud to be an indispensable tool for managing my team's activities
April 14, 2024