What is Hubspot Sales Hub?
Pros from reviewers
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Excellent support: Users have praised Hubspot's support team for being incredibly helpful and quick to respond, making it easier to manage tasks and solve issues.
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Easy to use and set up: Hubspot Sales Hub is simple to use and set up, making it easy for new salespeople to learn and get started
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Rich integration: The software offers a high level of integration, allowing it to work seamlessly across multiple platforms and with other HubSpot products, such as the marketing hub and CRM
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Customizable: Hubspot Sales Hub allows for customization, including adding specific attributes and creating custom stages and workflows, making it adaptable to specific business needs
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Cost-effective: Despite being a bit expensive, many users find Hubspot Sales Hub to be more cost-effective than other CRM platforms like Salesforce, especially considering the rich features and scalability it offers
Cons from reviewers
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Steep learning curve: New users unfamiliar with the Hubspot ecosystem may find the platform difficult to navigate initially, and the adaptation process can be tedious.
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Poor onboarding process: Some users have reported a lackluster onboarding process, with inadequate support and guidance, which can make the initial setup challenging
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Limited forecasting capabilities: While Hubspot Sales Hub offers a range of customization options and workflows, it falls short in the area of sales forecasting, a feature where other CRM platforms like Salesforce excel
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Issues with internal communication: Some users have reported that the platform lacks robust internal communication features, such as the ability to send emails directly from the CRM
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Expensive for small teams: Despite its rich features and easy integration, Hubspot Sales Hub can be quite costly, especially for small sales teams that may not fully utilize all its capabilities
Main features
Starting Price
Free Plan
Deal pipeline
Sales documents
Seamless email integration
Smart email tracking
Meeting scheduling made simple
Starting Price
N/A
Free Plan
No
Deal pipeline
Sales documents
Seamless email integration
Smart email tracking
Meeting scheduling made simple
How Hubspot Sales Hub compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hubspot Sales Hub best for according to our reviewers?
Marketers: Hubspot Sales Hub is beneficial for marketers, providing valuable insights into customer behavior, automating repetitive sales tasks, and simplifying the tracking and management of leads, contacts, opportunities, and activities. It centralizes all data, making it easily accessible. However, it may have a steep learning curve for those not familiar with the Hubspot ecosystem.
Startups: Hubspot Sales Hub is a great fit for startups, offering full customization without the need for third-party intervention. It provides a deep understanding of pipelines through its custom pipelines, properties, and workflows. However, it may not be as strong in forecasting
SMB sales: This software is particularly useful for SMB sales, offering a comprehensive set of features that merge those of Salesloft and Salesforce. It is excellent for reaching out to leads, creating tasks, and monitoring vital business information
Independent business owners: This software is ideal for independent business owners who want to manage their business operations without the need for consultants or programmers. It offers a user-friendly interface, customization options, and excellent customer support
Large sales teams: Hubspot Sales Hub is suitable for large sales teams due to its ease of use, rich integration capabilities, and customization options. It allows for the creation of custom stages and workflows, and integrates well with other platforms, including LinkedIn Sales Pro and Hubspot's own marketing hub and CRM
Hubspot Sales Hub Reviews
4.3
Hubspot Sales Hub rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.4
Likelihood to recommend
4.4
Features
24 Hubspot Sales Hub Reviews
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Enoch M
Superb Tool for Structured Sales Management
Hubspot has given my team a structured method to keep our deals organized, allowing our leadership team to have a broad overview of the deals in the pipeline. I value many features of Hubspot, such as the ability to schedule email outreach in advance, saving us a lot of time. The reporting and analytics tools are also superb, offering a simple way to track outreach numbers and monitor deal progress. However, a teammate has had issues with scheduled emails not being sent. We opted for Hubspot Sales Hub over Salesforce because Salesforce depends on plug-ins and needs integration with other products, while Hubspot is a comprehensive, standalone tool.
September 16, 2024
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Jesse G
Enhanced Customer Engagement and Conversion Rates with Live Chat
The live chat feature has improved our customer engagement and increased our conversion rates
September 9, 2024
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Judith Jones
Invaluable Insights: Harnessing the Power of Document Tracking
The document tracking feature has been invaluable, it allows us to see how prospects interact with our content
September 3, 2024
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Frances
Urgent: Google Account Integration Issue in HubSpot Sales Hub Needs Resolution
I really appreciate the courses offered by Hubspot Sales Hub and have gained a lot of information from their knowledge base. However, I feel that the integration with the platform for automatic event scheduling could be more reliable. I've noticed that Google Calendar accounts sometimes have difficulty finding a direct path to the link for the event automatically generated by the client.
August 27, 2024
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Robert Martinez
HubSpot: A Perfect Fit for Most Businesses
My experience with HubSpot, from the sales process to onboarding and continued support, has been excellent. I've found that many CRMs, including SalesForce, are large and complex, with many features that are either never used or require significant custom development. HubSpot, however, provides what is needed with a lot of flexibility for customization without requiring a huge development investment. It's also easier to use overall. The pricing is a third of what I paid with SalesForce, and I've gained more efficiency as I'm now using the same product as my marketing team. The information flows naturally between the Marketing Hub and Sales Hub, providing better visibility and collaboration between departments. I have no complaints - it's a great tool that has been an excellent investment for me. I switched to HubSpot Sales Hub because of its price, features, ease of use, and integrations with other products.
August 19, 2024
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Jerry
Data-Driven Sales Decisions with Reporting Feature
The reporting feature provides valuable insights into our sales activities, helping us to make data-driven decisions
August 10, 2024
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Adam Davis
User-Friendly and Impressive: A Review of Hubspot Sales Hub Free Plan
I'm absolutely thrilled to be using the free plan of Hubspot Sales Hub! I've been using it for six months now and despite its size and complexity, I've found it incredibly user-friendly. I do wish there was a second-level ticket-based staff support, but I understand that this feature is reserved for the paid plans. Even so, it's such a minor detail in the grand scheme of things. I'm so impressed with the software that I'm giving it a solid four-star rating! I would wholeheartedly recommend it to anyone.
August 5, 2024
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Randy
Real-Time Email Tracking: A Game-Changer for Sales Follow-Up
I found the email tracking feature particularly useful, it provides real-time notifications when a prospect opens an email, which helps me to follow up at the right time
July 28, 2024
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Barbara
An Outstanding Experience with HubSpot Sales Hub: A Review
I wholeheartedly recommend HubSpot Sales Hub! An independent contractor working for me introduced us to this software through a free trial and I was pleasantly surprised. Before I knew it, I was investing $45/month into this incredible tool without even realizing it. I was initially taken aback when I noticed the charges, but after seeing the value it brought to my business, I understood why the contractor chose it. HubSpot Sales Hub has a unique way of engaging its customers and their approach is truly innovative. I've been using it for several months now and the benefits are undeniable. This company knows exactly how to cater to its users' needs. I'm so impressed with their service that I feel like I'm part of their team. I encourage everyone to give this company a try. There are many software options out there, but HubSpot Sales Hub stands out with its exceptional features. Their approach is not just good, it's outstanding!
July 21, 2024
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Juan Garcia
Revolutionizing Meeting Scheduling: The Game-Changing Feature
The meeting scheduling feature is a game-changer, it has eliminated the back-and-forth emails usually associated with setting up meetings
July 15, 2024
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Noah J
Outstanding CRM Software
I've been using Hubspot's CRM for about 2 years and find it incredibly intuitive and easy to manage communications. However, I wish their automations were more affordable. Currently, I only use the CRM and use Mailchimp for email marketing due to the significant price difference. I appreciate their support team, who quickly implemented a fix when I couldn't access a feature with my screen reader.
July 8, 2024
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Rachel
Experiencing Success with Hubspot Sales Hub: A Personal Review
I'm absolutely thrilled with Hubspot Sales Hub! They assured me that I could commit to the contract for as long as I wanted, and that turned out to be true. I'm happily engaged in a year-long contract, investing 78€ per month, and have generated countless leads with this software. When I needed assistance, I was able to easily get in touch with their responsive team and found the contract terms to be incredibly flexible.
July 1, 2024
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Nathan R
Experiencing Efficiency and Growth with HubSpot Sales Hub
Absolutely love HubSpot Sales Hub! It's so efficient - if you bulk update things, it automatically upgrades you to the next package to accommodate your growing needs. If you ever have any concerns, their team is always ready to help and guide you through the process. It's all part of their commitment to ensuring you have the best experience possible!
June 23, 2024
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Patricia D
HubSpot Sales Hub: A Cost-Effective, Flexible, and Versatile CRM Solution
I think HubSpot Sales Hub is a fantastic CRM, especially for SMB sales. It's comprehensive, merging features of Salesloft and Salesforce. It's excellent for reaching out to leads, customers, creating tasks, and monitoring vital business information. While its reporting and forecasting features might not be the best, we didn't explore this much. We opted for HubSpot Sales Hub because it was more cost-effective and flexible than other leading alternatives.
June 15, 2024
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Irene Williams
Top-tier CRM for Startups: HubSpot Sales Hub
As a marketer, I believe Hubspot Sales Hub is the best CRM, particularly for startups. It's fully customizable to my preferences without requiring third-party intervention, which allows all work to be done in-house, unlike Salesforce. Its custom pipelines, properties, and workflows provide a deeper understanding of the pipelines. However, it could do better in forecasting, an area where Salesforce shines. I chose Hubspot Sales Hub over Salesforce because it's not only more cost-effective but also more customizable.
June 10, 2024
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Faye G
Great Product, Dreadful Onboarding Experience with HubSpot Sales Hub
HubSpot Sales Hub is a decent platform with great automation capabilities and ease of use. However, I found their onboarding process to be the worst I've ever experienced from a SaaS provider. Despite charging for this service, they failed to provide the necessary support and took no responsibility for the process. Therefore, I wouldn't recommend this software if you need quick assistance in setting it up.
June 3, 2024
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Robert Smith
Intuitive Deal Pipeline: A Clear Overview in HubSpot Sales Hub
The deal pipeline in HubSpot Sales Hub is intuitive and easy to use, it gives a clear overview of where each deal stands
May 28, 2024
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Megan Williams
Highly Recommended: The Exciting and Rewarding Hubspot Sales Hub
I find Hubspot Sales Hub incredibly exciting and rewarding to use! I'm amazed they offer such a high-quality product at a reasonable price. If I had to keep using it, I would be absolutely thrilled. I strongly recommend trying out Hubspot to enhance your productivity!
May 20, 2024
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Henry Smith
HubSpot: The Unrivaled Solution for Your Business
Hubspot Sales Hub is the simplest and most powerful product I've ever used. Moving from Salesforce was a massive relief. I no longer require consultants or programmers to effectively run my business. I can manage most tasks on my own and if I can't, Hubspot's support is incredibly helpful and quick to respond. It surpasses all other products in terms of user-friendliness and customization. Honestly, I have no complaints. I left Salesforce because its user interface is awful and it's difficult to accomplish anything without a consultant or developer. Additionally, when you factor in the license cost and the development/maintenance cost, Salesforce is very costly and inefficient.
May 14, 2024
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Jonathan Miller
HubSpot Sales Hub Automation Boosts Sales Efficiency
The automation features in HubSpot Sales Hub have significantly improved our sales process, saving us countless hours of manual work
May 6, 2024
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Kimberly M
Experiencing HubSpot Sales Hub: A Tale of Professionalism and Customer Service
I had a conversation with a sales representative from HubSpot Sales Hub on 12/28/23 who confidently assured me that a $25 per month plan would perfectly cater to my business needs. I was thrilled to start using their software on 1/2/24, and while I discovered that some features I needed required an additional upgrade, I was impressed by the range of functionalities available.I reached out to their sales team to discuss my experience, and the customer service representative was incredibly understanding and empathetic. He acknowledged that this was a common concern and assured me that he would submit a refund request on my behalf. I appreciated his honesty and commitment to resolving my issue.On 1/4/24, I received an email from their contract team. They informed me that they would cancel my account, but I would still be responsible for the remainder of the one-year term, which amounted to $3. While this was unexpected, I appreciated their transparency and clear communication. It's clear that HubSpot Sales Hub is committed to upholding their contractual obligations, which is a testament to their professionalism. Despite the initial misunderstanding, I'm confident that their team will continue to provide excellent customer service and support.
April 29, 2024
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Brenda
Sales Hub: Empowering Sales Team Growth and Detail Management
We needed to onboard a large number of salespeople and integrate with Linkedin Sales Pro. We found that Hubspot Sales Hub integrated well with our marketing hub and CRM, all of which are HubSpot. It offered a rich amount of integration, making it easy to use across multiple platforms. It was easy to use and set up, and simple for our new salespeople to learn. It allowed us to customize by adding specific attributes and creating custom stages and workflows. However, we found it a bit expensive and not suitable for a small sales team. We chose HubSpot Sales Hub for its price, features, and scalability. We switched from Salesforce because we found it overly complicated, expensive, and had sub-par support.
April 23, 2024
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Abigail A
HubSpot Sales Hub: Seamless CRM Integration
I've been using HubSpot Sales Hub for a few months now and I'm impressed with its seamless integration with our CRM system
April 16, 2024
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Timothy F
Superior to Salesforce: A Review on HubSpot Sales Hub
I find Hubspot Sales Hub superior to alternatives like Salesforce due to its more intuitive user interface. The sales representative was very knowledgeable and answered all my questions effectively. The most impressive aspect was the implementation process, where I had access to an extremely talented individual who knew Hubspot inside out. This person helped us get up and running effectively. We now heavily rely on it.
April 15, 2024