What is Agile CRM?
Pros from reviewers
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Effective lead management: Agile CRM is recognized for its ability to manage leads and sales pipelines effectively, with features like lead scoring and star-ranking for individuals and companies, helping businesses prioritize their time and resources.
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User-friendly interface: Agile CRM is praised for its user-friendly interface, making it easy for businesses to manage customer relationships, automate marketing tasks, and track leads
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Comprehensive features: The software offers a wide range of features including email marketing, sales automation, customer service, and a mobile app, ideal for streamlining workflow and maximizing customer interactions
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Excellent customer support: Users have reported that Agile CRM's support team is patient, informative, and provides excellent suggestions on how to fully utilize the software
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Affordable pricing: Agile CRM is considered a cost-effective solution, offering extensive capabilities that can replace many disjointed and costly tools, making it a top choice for budget-conscious businesses
Cons from reviewers
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Neglected updates: Despite consistent requests for the addition of more currencies, the software has not implemented this feature, and it seems to have neglected updates after launching another tool
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Limited customization options: Agile CRM is designed to be used in a specific way, making customization to fit individual business requirements challenging
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Half-functional features: Some features like exit popups and push notifications are only half-functional, indicating a lack of effort in fully developing these features
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Costly subscription for full features: To fully utilize all the features of Agile CRM, a more expensive subscription is required
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Complex user interface: The user interface of Agile CRM is not very user-friendly, requiring navigation through numerous tabs and clicks to reach the desired location.
Main features
Starting Price
Free Plan
Social media integration
Lead generation machine
Smart email marketing
Sales pipeline management
Customer support excellence
Starting Price
N/A
Free Plan
No
Social media integration
Lead generation machine
Smart email marketing
Sales pipeline management
Customer support excellence
How Agile CRM compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Agile CRM best for according to our reviewers?
B2B Companies: Agile CRM is recommended for B2B companies due to its extensive capabilities in managing projects, tasks, and clients. It can replace many disjointed and costly tools, offering an almost all-in-one product at a more affordable price
Sales Teams: Agile CRM is useful for recording and tracking deals, offering lead scoring and star-ranking for individuals and companies. It helps sales teams prioritize their time on accounts and provides feedback on their leads. However, it may not be the best choice for detailed reports, forecasts, and customization.
Small Business Owners: Agile CRM is a user-friendly tool packed with features that are ideal for managing customer relationships, automating marketing tasks, and tracking leads. It is particularly suited for small businesses due to its ease of use and comprehensive reporting feature
Budget-Conscious Startups: Agile CRM offers a free version for managing up to 1000 customers, making it a cost-effective solution for startups. However, to utilize all its features, a costlier subscription is required
Social Media Marketers: Agile CRM can be integrated with social media platforms like Facebook, making it an excellent tool for capturing leads and automating customer engagement. It is particularly beneficial for marketers using ads to capture leads
Agile CRM Reviews
4.6
Agile CRM rating
4.0
Ease of use
4.0
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.1
Features
24 Agile CRM Reviews
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Samantha R
Unbeatable Value: Agile CRM - The Affordable Marketing Automation and CRM Solution
I initially looked for a marketing automation system for myself, but found most of them to be quite expensive. I decided to try Agile CRM and after a short learning period, I fell in love with it. I've recommended it to many of my B2B and startup clients who are also budget-conscious. They are often skeptical at first, but soon appreciate its extensive capabilities and how it can replace many disjointed and costly tools. While I acknowledge that platforms like Hubspot may have some advantages, considering the cost difference, it's hard to justify spending so much more. Agile CRM is almost an all-in-one product at a much more affordable price. It's mostly easy to use and I appreciate the intuitive setup of automations. When used correctly, the product's power is insightful. However, I believe the platform could benefit from a cleaner design. Sometimes, it can be a bit tricky to find what you need, but customer service is always quick to assist. I would also appreciate a more modern design.
September 16, 2024
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Marilyn
Efficient Project Management: Keeping Our Team Organized and On Track
The project management feature has been instrumental in keeping our team organized and on track with various tasks and deadlines
September 10, 2024
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Alan Rodriguez
Decade-Long Experience Review with Agile CRM
I have been using AgileCRM since 214! There have been a few hiccups, but they get resolved quickly.
September 3, 2024
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Ronald W
Agile CRM: Streamlined Account Management and User-Friendly Interface
I find Agile CRM easy to use for recording and tracking deals. However, it may not be the best choice if you're looking for detailed reports, forecasts, and customization. It does offer lead scoring and star-ranking for individuals and companies, which helps me prioritize my time on accounts and gives feedback to the marketing team on their leads. The deal board has three views - complex, tight, and wide - depending on how I want to see each stage's progress. The product comes with discounts, which saves time. The company's people are displayed in a table format where I can choose columns and see the information I want by scrolling to the right. However, if I choose many columns, the system reduces the default column size, making it difficult to recognize accounts with just a few words. Reports are only offered for enterprise plans, with weekly reports for others. The deal widget only shows line charts and pie charts for forecast revenue and deal quantity.
August 24, 2024
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Bruce
Exceptional Customer Support: Agile CRM Delivers Prompt and Professional Assistance
Agile CRM's customer support has been exceptional - prompt, professional, and always ready to assist
August 20, 2024
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Brian G
Drake Consistently Delivers Excellent Customer Service
Drake consistently delivers excellent customer service.
August 13, 2024
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Beverly W
Efficient Contact Management System for Seamless Customer Interactions
I've found the contact management system to be incredibly efficient, allowing us to track and manage customer interactions seamlessly
August 4, 2024
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Remy
Chat Feature Proved Highly Effective for Me
I really appreciated the chat feature in Agile-CRM! I had issues with my email and Drake updated some features which fixed the problem. The customer support was excellent!
July 29, 2024
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Calliope
Agile-CRM's Calendar in Military Time: A User's Perspective
My overall experience with Agile-CRM has been quite disappointing, even though I understand that you get what you pay for. I'm thinking about switching to Keap or GoHighLevel. The software is reasonably priced and the features look impressive initially, but they have been a letdown in practice. For example, the scheduling calendar is useless as it uses military time. Even though I'm a programmer and offered a simple solution, they've failed to address this problem. This lack of response indicates a disregard for their customers and a lack of effort. Other features, like exit popups and push notifications, are only half-functional. This software could be great if more effort was put into it. However, if I had to describe it in one word, it would be "lazy". The vendor responded to my review, saying they prioritize features based on customer feedback and that they're launching a new suite of apps, including a calendar and scheduling app. They've invited me to try this new app.
July 20, 2024
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Stephanie B
Agile CRM's Analytics: Tailoring Effective Marketing Strategies
Agile CRM's robust analytics have provided us with invaluable insights into our customer base, enabling us to tailor our marketing strategies more effectively
July 16, 2024
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Gerald Brown
Chris Provided Excellent, Patient Guidance on Agile-CRM
Chris was extremely helpful and patient, guiding me on how to resolve my issue. I greatly appreciated his assistance.
July 8, 2024
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Wiley
Exploring Agile CRM: A User's Perspective
My overall experience with Agile CRM has been fairly satisfying. It's not exceptional, but it does what it's supposed to do. I found the import and export of contacts to be very straightforward, and I was impressed with the calendar and other time management tools. The software integrates well with various marketing tools, and I appreciate the addition of social media and email campaign management. It also generates detailed reports. However, I found organizing different compartments within the tool to be somewhat challenging, and the rich set of features can lead to a steep learning curve. I chose Agile CRM because it offered the right balance of features and price for me at the time.
June 30, 2024
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Theresa Davis
Efficient Integration: Agile CRM's Impressive Capabilities
The integration capabilities of Agile CRM are impressive, we've been able to easily connect it with our existing software systems, enhancing our overall efficiency
June 24, 2024
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Jeffrey G
Helpful Henry Earns an A+ in My Book!
Henry promptly responded to my query, guided me through the process and highlighted useful features I was not aware of. When I encountered another issue, he stayed with me until I achieved the results I needed. A+
June 18, 2024
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Amanda Jones
Agile CRM: Simple, Transparent, and Effective
I found Agile CRM extremely user-friendly. The support team was patient, informative, and provided excellent suggestions on how to fully utilize the software. After trying several other CRMs, I discovered that Agile offers the ideal balance of flexibility and structure. I was particularly impressed with the marketing and tracking features. Initially, I had issues accessing my Gmail, but the support team recommended setting it up through Imap, which solved the problem. I chose Agile CRM because it seemed to provide more of what I needed, had superior support, and was cost-effective. I switched from my previous CRM due to hidden costs and excessive variability requiring specialization.
June 9, 2024
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George B
Exploring Agile CRM: Pros, Cons and Insights
Agile-CRM is a decent software that I can use for free for over 1000 customers. However, to utilize all its features, I need a costlier subscription. It's great for managing projects, tasks, and clients. The main problem I encounter is that to fully take advantage of all the features, I need to subscribe to a more expensive plan.
June 4, 2024
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Laura B
Exceptional CRM Solution: Agile CRM
I integrated Agile CRM with Facebook and it was fantastic, particularly as we were using ads to capture leads. The automation was set up and we had a lot of engagement with customers, making them feel valued. Agile CRM was an essential tool for managing my business, excellent for capturing leads, automating and controlling all activities. What I appreciated the most was the email automation. However, they recently launched another tool and seemed to neglect this one. Over the years, I also consistently requested the addition of more currencies, but this was not implemented. I switched to Agile CRM because it appeared simpler to use and had many great features.
May 28, 2024
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Donna G
Staying Connected on the Go: A Review of the Mobile App
The mobile app is a great addition, allowing us to stay connected and updated even when on the go
May 18, 2024
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Betty G
Enhancing Communication with Top-Notch Email Marketing Tools
The email marketing tools are top-notch, providing us with a range of templates and customization options that have greatly enhanced our communication efforts
May 12, 2024
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Charlotte G
Improved Productivity with User-Friendly Interface and Automation Feature
its user-friendly interface and comprehensive features have significantly improved our productivity. The automation feature, in particular, has streamlined our workflow by automating repetitive tasks
May 7, 2024
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Cordelia M
Creating Automation with Agile-CRM
Chris was extremely helpful in assisting me with creating an automation.
April 29, 2024
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Gloria F
Seamlessly User-Friendly and Integrative: Agile CRM
I find Agile CRM to be an excellent tool for managing customer relationships, automating marketing tasks, and tracking leads. It's user-friendly and packed with features, making it my top choice for my small business. I appreciate its ease of use in managing customer relationships. Its features, including email marketing, sales automation, customer service, and a mobile app, are ideal for streamlining my workflow and maximizing customer interactions. I also value its reporting feature, which allows me to track customer relationships and sales performances. However, I've found that Agile CRM has limited customization options. The software is designed to be used in a specific way, and customizing it to fit my business requirements can be challenging.
April 23, 2024
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Angela A
Drake's Support was Priceless
Drake's help was extremely valuable. They not only gave me accurate information, but also helped me understand it in relation to my specific situation. All my doubts were completely cleared thanks to their expertise.
April 14, 2024
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Zachary B
Agile CRM: Revolutionizing Our Sales Team
Agile CRM has been a game-changer for our sales team
April 13, 2024