What is Odoo ERP?
Pros from reviewers
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Integrated apps: Odoo offers a suite of integrated apps for CRM, eCommerce, accounting, PoS, and project management, providing a comprehensive solution for business operations
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Open-source software: Odoo's open-source software allows users to download and operate it on their private servers, enhancing its security and dependability
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Customizable and flexible: Odoo's customization features allow users to tailor the software to their specific needs, optimizing business processes and improving efficiency
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Cost-effective: As an open-source software, Odoo is a cost-effective solution for businesses, offering a wide range of features at a low cost.
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User-friendly interface: Despite a steep initial learning curve, users find Odoo's interface user-friendly and easy to navigate, making it a powerful tool for business management
Cons from reviewers
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Subpar user interface: Despite its comprehensive features, some users find Odoo's user interface to be subpar and hard to navigate. This can affect the user experience and productivity
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Complicated upgrade process: Upgrading from one major version of Odoo to another can be complicated and often requires expert help, especially with many customizations. This can lead to disruptions in business operations and additional costs.
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Poor customer support: Several users have reported slow response times and lack of resolution from Odoo's customer support. This can lead to frustration and delays in resolving issues
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Difficulty in customization: Some users have reported challenges in customizing Odoo ERP to fit their specific needs and operations. This can require additional assistance from developers, adding to the cost and time required to implement the software
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Steep learning curve: Odoo ERP has a steep learning curve for beginners, requiring extensive training to master all the platform's features. This can be a significant time investment for businesses
Main features
Starting Price
Free Plan
Make data-driven decisions with real-time analytics
Collaborate seamlessly with team members and customers
Scalability to support business growth
Streamline Your operations with all-in-one solution
Boost efficiency with automation tools
Starting Price
N/A
Free Plan
No
Make data-driven decisions with real-time analytics
Collaborate seamlessly with team members and customers
Scalability to support business growth
Streamline Your operations with all-in-one solution
Boost efficiency with automation tools
How Odoo ERP compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Odoo and Zoho CRM are robust solutions for managing customer relationships. Features including contact management, lead nurturing, and automation help streamline your marketing, sales, and service activities. However, the key difference between the two platforms is the ecosystem they inhabit. Odoo and Zoho are both integrated software suites that allow you to automate every aspect of your business, like sales, marketing, HR, and operations. To do this, they offer a range of apps, including their respective CRMs. When deciding between the two providers, you should look closely at the other apps they offer to decide which one best suits your current and future needs.
For example, Zoho offers 45+ apps across 11 categories— sales, marketing, service, finance, email and collaboration, HR, legal, security and IT management, business intelligence and analytics, project management, and developer platforms. Odoo offers over 43 official apps across sales, marketing, services, finance,...
Who is Odoo ERP best for according to our reviewers?
Business Owners: These are individuals who own and manage their businesses. They value Odoo's open-source software that can be downloaded and operated on a private server, improving its security and dependability. They appreciate the integrated apps for CRM, eCommerce, accounting, PoS, and project management
Supply Chain Managers: These are professionals who oversee and manage a company's supply chain and logistics operations. They use Odoo ERP to streamline their supply chain and finance operations, optimize trade-offs between shortages and overstocking, and improve their cash-to-cash cycle by identifying bottlenecks
Small Business Owners: These are individuals who own and manage small businesses. They find Odoo-ERP to be a flexible software that lets them carry out multiple tasks, including syncing it with their bank account. Its online accessibility allows them to use it almost anywhere
Inventory Managers: These are professionals responsible for managing a company's inventory. They appreciate Odoo's simple barcode scanning for inventory and find it customizable. Despite the setup being somewhat difficult, they find it offers a clear inventory management system once completed.
Project Managers: These are individuals who plan and oversee projects to ensure they are completed in a timely fashion and within budget. They view Odoo as a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. They find it user-friendly and appreciate its detailed reporting and analysis capabilities
Odoo ERP Reviews
4.0
Odoo ERP rating
4.0
Ease of use
3.5
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.1
Features
24 Odoo ERP Reviews
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Gerald
Top-tier CRM Solution: Odoo
I've found that Odoo has resolved several problems within our company, notably by consolidating all management operations onto a single platform. It has saved me time by removing manual tasks and automating processes, allowing me to concentrate on more valuable tasks. The platform's easy customization meets our company's specific needs while maintaining complete control over our operations.As a user, I view Odoo as a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. It's user-friendly and offers detailed reporting and analysis capabilities, helping businesses make real-time, informed decisions that can boost productivity, efficiency, and overall profitability.However, I've noticed that one of Odoo's main disadvantages is the steep initial learning curve for beginners, necessitating extensive training to master all the platform's features. Some features may not be suitable for all types of businesses, potentially leading to additional costs for custom add-ons. Finally, customer support can sometimes be slow to respond, causing frustration and delays in resolving issues.
September 15, 2024
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Daniel S
Odoo ERP's Inventory Management Streamlines Operations
I am particularly impressed with the inventory management feature of Odoo ERP. It has streamlined our supply chain operations and reduced manual errors
September 10, 2024
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Eric S
Top Pick for Small Businesses: Odoo ERP
I believe Odoo is one of the best ERP software worldwide, providing many great features at a low cost. I especially like the inventory and financial modules. As a cloud-based ERP, I can access Odoo from any device, anywhere, anytime. However, I find the user interface to be subpar and hard to navigate. Also, there's a significant lack of online learning resources.
August 31, 2024
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Victoria Jones
Intuitive User Interface of Odoo ERP
The user interface of Odoo ERP is intuitive and user-friendly, making it easy for our team to navigate and use the software effectively
August 26, 2024
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Charles M
Outstanding Software
I find the product remarkable. It has the ability to replace nearly all of my systems and works seamlessly. I believe that choosing the right implementation, either directly through Odoo or with a partner, is crucial for success.
August 18, 2024
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Linda Jones
Enhanced Project Management Efficiency with Odoo ERP
The project management module in Odoo ERP has greatly improved our project planning and execution. It provides a clear overview of all our projects, making it easier to track progress and deadlines
August 12, 2024
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Jose Jones
An Enlightening Interaction with Odoo-ERP: A Fresh Approach to Customer Service
I had an incredibly enlightening interaction with Colin Gibson from Odoo-ERP today. He was so passionate and energetic, even over the phone! I needed an extra 1 minutes to get to my computer, and he was so eager to get started that he couldn't help but express his enthusiasm. He even challenged me on my business ownership, which I found to be a refreshing change from the usual passive approach. Colin also shared his thoughts on my plans to start a business on the platform, which I found to be a unique perspective. It's not every day that a software company is so invested in my business decisions. This level of involvement has made me question the traditional norms of customer service, and I appreciate the fresh approach.I've reached out via email to commend the company on their unique approach and requested that my calls be reviewed so that others can learn from this experience. This interaction has made me consider the value of different perspectives and I'm excited to explore other platforms with this newfound insight.
August 5, 2024
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Austin E
Transitioning to Cloud-Based Service: My Experience with Upgrading Odoo-ERP
I recently decided to upgrade my community edition of Odoo-ERP and was pleasantly surprised to find myself on a payment page. I opted for the Standard Plan which promised All Apps, and I was thrilled! After a few days of interaction with their supportive team, I learned that I wasn't eligible for self-hosted enterprise. This turned out to be a blessing in disguise as it led me to their new Cloud service. The pricing might seem a bit confusing at first, but once you read the fine print, it all makes sense. I was initially drawn in by the offer of ALL APPS at an incredibly reasonable monthly price. Looking back, I truly believe they know exactly what they're doing. They're not just selling a product, they're providing an experience. The transition from self-hosted to cloud-based service has been a game-changer for me. I'm now enjoying a more streamlined, efficient, and hassle-free ERP experience. I'm genuinely excited about this new journey with Odoo-ERP!
July 29, 2024
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Jacqueline Williams
Odoo: An Excellent ERP and Business Process Enhancement Tool
I don't fully grasp the technicalities of the backend python code of the systems, and I don't have any experience with them. However, I find the enterprise resource planning (ERP), point-of-sale (POS), human resources (HR), and attendance tracking features of Odoo easy to use due to its user-friendly interface. The POS software is flexible and user-friendly, but the hardware could use some improvement. I hope the support team can assist with that. I switched to Odoo because of its modularity and flexibility, allowing organizations to customize it to their unique needs without paying for unnecessary features. Odoo ERP is a useful tool for businesses dealing with a variety of issues.
July 22, 2024
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Eric F
Top-tier Business Management Solution: Odoo ERP
As a new user of the Odoo ERP software, I'm currently facing some challenges in customizing it to fit our specific needs and office operations. However, I'm confident that once we've fully adapted to it and made the necessary adjustments, it will greatly benefit our company. I appreciate that this suite has replaced all our previous applications, providing a one-stop solution for our Accounts, HR, Billing, and Project Management departments. Currently, I'm finding it somewhat difficult to modify certain features and require considerable assistance from developers to make the necessary adjustments. I chose Odoo for its flexibility and cost-effectiveness. I switched to Odoo because I wanted a single suite that could connect our Accounts, HR, and Project Management teams.
July 16, 2024
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Jeffrey Williams
Exploring the Global Reach and Potential of Odoo ERP: A Personal Journey
My journey with Odoo ERP has been quite an adventure. This company is truly committed to its business model, and it's clear they're invested in their platform. We've invested a total of $125, in subscriptions, success packs, and partners, and we're excited to see the full potential of the Odoo platform.We've had the opportunity to interact with various levels of the company, and while we've had some challenges in getting in touch with upper management, we've been reassured by a team leader that they're committed to our project. They've made it clear that they can't guarantee specific results or a timeframe, but they're dedicated to working within the purchased hours to deliver the best possible outcome.Over the past 18 months, we've had the chance to work with five different Business Systems Analysts (BSAs). Each change has brought a fresh perspective to our project, and while there have been periods without a dedicated BSA, we're confident in the team's ability to keep things moving forward.We've been subscribing to their services since 221 and have even partnered with one of their affiliates, investing around $2,. We're eagerly anticipating the moment we can fully utilize Odoo. This Belgium-based company is truly global, working with clients all over the world, including us hard-working Americans.It's important to note their terms and agreement, particularly the governing law clause. It's a testament to their global reach, stating that any disputes will be subject to Belgium law. This means they're committed to maintaining a standard of service that's consistent across all their international clients. It's a unique approach, and we're excited to be a part of it.
July 8, 2024
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Marshall D
Requires Initial Effort, But Delivers Great Results
I find Odoo-ERP to be a flexible software that lets me carry out multiple tasks, including syncing it with my bank account. Its online accessibility allows me to use it almost anywhere. I initially used it for my expense reports and found it user-friendly. However, setting it up for my small business was quite laborious. I also found the online support to be unhelpful.
July 1, 2024
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Adam A
Simplifying Inventory Management!
Odoo provides simple barcode scanning for our inventory and is customizable. Although the setup was somewhat difficult, it offers a clear inventory management system once completed.
June 23, 2024
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Dylan Smith
Odoo ERP's Accounting Module: A Game-Changer
The accounting module in Odoo ERP is a game-changer. It has automated most of our financial processes, saving us significant time and resources
June 15, 2024
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Joshua E
Exceptional Customer Support Experience with Odoo-ERP
I am absolutely thrilled with the customer support at Odoo-ERP! Recently, my website experienced a minor hiccup due to a system issue on their end. An unexpected error occurred with one of the modules, which I was unable to uninstall or reinstall, causing a temporary disruption to my website. Within 24 hours, the dedicated support team was on the case, diligently working to resolve the issue. I opened a ticket and was impressed by their prompt attention to the matter. As a paying customer with a multi-company plan, I must say this is some of the best customer support I have ever received!
June 8, 2024
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Debra Johnson
Seamless Integration: A Review of Odoo ERP's Integration Capabilities
I appreciate the integration capabilities of Odoo ERP. We were able to seamlessly integrate it with our existing systems, ensuring smooth operations
June 4, 2024
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Alice
Exceptional Reporting in Odoo ERP: Empowering Informed Business Decisions
The reporting feature in Odoo ERP is excellent. It provides real-time data and insights, helping us make informed business decisions
May 25, 2024
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George G
Proactive and Convenient: My Experience with Odoo ERP
I've been working with Odoo ERP and I must say, they are incredibly proactive! They are always looking for ways to enhance my experience with their software. Their technical support team is so hands-on, they make sure I fully understand the system. I've opted for a one-year subscription and I love how they continue to promote their product at the end of my web pages, it's like a constant reminder of the great choice I made. I'm already looking forward to renewing my subscription when it expires in January 224! They even took the initiative to set up an automatic renewal with my bank in early 223, which I find very convenient. It's clear to me that they are committed to providing value for my investment. If you want to see what I'm talking about, just check out the footer on my website, goodserveint.com.
May 19, 2024
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Carolyn
Affordable Odoo ERP: A Mixed Bag of Efficiency and Complexity
My experience with Odoo-ERP has been fairly good. The competence of the support staff is inconsistent, with some being efficient and others not so much. The setup was straightforward and all apps are now included in the User License Agreement. However, comprehending the user access structure is a challenge. I wish there was more documentation and training on all the modules. It's also hard to search for past support tickets. I opted for Odoo due to its cost-effectiveness and comprehensive software suite. I made the switch to Odoo for the same reasons - cost savings and user-friendliness.
May 11, 2024
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Noah Johnson
Modular Design Enhances CRM
its modular design allows us to customize and scale as per our requirements. The CRM module, for instance, has significantly improved our customer relationship management
May 6, 2024
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Keith
Exceeding Expectations: My Outstanding Experience with Odoo ERP
My experience with Odoo ERP has been absolutely fantastic! As a new business owner, I was looking for a reliable partner and Odoo has exceeded my expectations. Their service is top-notch and they've been incredibly fair, even going as far as to offer refunds when necessary. Their support system is commendable, always there to assist me in my journey as a young entrepreneur. I wholeheartedly recommend working with Odoo!
April 30, 2024
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Xiomara S
Odoo ERP: A Comprehensive Business Solution
I have found Odoo ERP to be an incredibly comprehensive solution for our business needs
April 21, 2024
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Victoria G
Odoo: Streamlining ERP, Supply Chain, Manufacturing, Trading, and Ecommerce Operations
I used Odoo ERP to streamline my supply chain and finance operations. It helped me identify key factors and create custom reports for both company and individual performance. In supply chain management, Odoo helped me optimize trade-offs between shortages and overstocking, and improve my cash-to-cash cycle by identifying bottlenecks. It also assisted in managing long-term pending cases, reporting, and email notifications for abnormal or overdue transactions, especially during financial crises. I utilized Odoo's customization features to analyze sourcing versus manufacturing costs and RFQs. Odoo's easy installation, wide support, and business features are tailored to international business tactics. It provides modules for finance, invoicing, quality control, inventory, planning, manufacturing, MRP, and DRP. Its cross-functionality and user control features are powerful tools for business management. It's available as SaaS, on a local server, and can be installed on a custom domain. Odoo's speed and user-friendly interface make it a great tool for business management.
April 15, 2024
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Charles J
Discovering Odoo ERP: A Journey of Security, Service, and Growth
I found Odoo ERP while searching for a new SMS provider to replace GreenSMS and Twilio. I was thrilled to discover them on Google and we decided to give them a shot. We started off by uploading just 1 of our customers with emails and phone numbers and ran a small test for just 5 people. Everything worked perfectly, so we went ahead and purchased a large amount of credits to run a test campaign. To our surprise, our account was temporarily blocked due to a misunderstanding about rules violation. I reached out to their Customer Support team and was impressed by their quick response. They were concerned about the security of their platform and wanted to ensure we were not scammers. After clearing up the misunderstanding, they were more than happy to unblock our account. I appreciate their commitment to maintaining a secure platform for all users. It's a unique business model they have - they let you try their service, deposit funds, and then they ensure the integrity of their platform by verifying the legitimacy of their users. I'm looking forward to continuing our relationship with Odoo ERP in 224. Their proactive approach to security gives me peace of mind and I'm excited to see how their platform can help our business grow. Here's to a prosperous New Year with Odoo ERP!
April 13, 2024