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Outfield Reviews
4.4 (17 reviews)

Outfield is a mobile CRM and data collection software aimed at enhancing field sales and marketing operations. It provides features such as GPS tracking, route planning, visit verification, and analytics. The software aids businesses in boosting productivity, improving customer engagement, and obtaining valuable insights. It is ideally suited for field sales teams, merchandisers, and distributors.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Outfield?
  • 04How Outfield compare to similar software?
  • 05Who is Outfield best for according to our reviewers?
  • 06Outfield Reviews

What is Outfield?

Outfield is a mobile, cloud-based software designed to improve field operations. It offers real-time visibility and insights into field activities, aiding in business optimization and decision-making. Features include GPS tracking, route planning, photo documentation, and customizable forms. It also includes an analytics dashboard for performance metrics. Outfield facilitates communication and collaboration among team members and can be integrated with other business systems. It is suitable for various industries including sales, marketing, and service delivery. The software helps increase productivity, enhance customer engagement, and drive growth. Special promotions are available for those looking to revolutionize their field operations.

Pros from reviewers

  • Real-Time Reporting: Outfield's real-time reporting feature and the ease of writing quick notes allows for immediate visibility in the office, improving overall efficiency

  • Efficient Time Tracking: Outfield provides hard data from the actual time spent at a check-in, improving visibility and streamlining communication across different teams

  • Enhanced Team Communication: Outfield's news feed feature allows for seamless communication and information flow among remote employees, making it a crucial tool for tracking field team activities

  • User-Friendly and Efficient: Outfield is user-friendly and efficient in tracking customer information and planning routes, storing past data and reducing the need for technical support.

  • Customer Interaction Tracking: Outfield assists in tracking visits to each customer, ensuring no customer is left without a visit for too long, and helps recall discussions from past calls

Cons from reviewers

  • Bugs on certain devices: Some users have encountered bugs on their devices, such as the iPhone X, which can disrupt the smooth operation of the software

  • Difficulty managing information influx: The software does not provide filter options to manage the influx of information, making it difficult to sort through and prioritize data

  • Limitations in backdating meetings or events: The software does not allow backdating of meetings or events when there's no cell phone service to report, causing inaccuracies in data recording

  • Inadequate categorization options: Some users feel that the software needs more categories for better organization and tracking of tasks or deals

  • Loss of existing information during changes: Whenever changes are made in the system, existing information is often lost, forcing users to redo their work.

Main features

Starting Price

N/A

Free Plan

No

GPS Tracking and Route Planning

Real-Time Visibility

Photo Documentation and Customizable Forms

Comprehensive Analytics Dashboard

Seamless Communication and Collaboration

Who is Outfield best for according to our reviewers?

  • Field Teams: Outfield is a crucial tool for tracking field team activities, providing hard data from actual time spent at check-ins and improving visibility for teams

  • Sales Representatives: Outfield assists in tracking visits to each customer, ensuring no customer is left without a visit for too long, and its feature that helps recall discussions with customers from past calls is highly valued

  • Administrators: Outfield simplifies admin tasks, providing a history of growth and detailed pictures of changes, and its reports are easy to forward and read for internal teams.

  • Remote Employees: The software's news feed feature is excellent for maintaining communication and information flow among remote employees, and it offers simple solutions for field escalations

  • Route Planners: The software is efficient in planning routes and calculating the most efficient route, and its map and directions feature is appreciated for its integration with Apple Maps

    • Outfield Reviews

    4.4

    Outfield rating

    4.0

    Ease of use

    4.5

    Customer service

    3.9

    Value for money

    4.2

    Likelihood to recommend

    4.2

    Features

    17 Outfield Reviews

    4.4 (17 reviews)
    Leave a review

    • Debra W

      Highly Recommended: Outfield - Efficient Field Team Management

      Overall, I am extremely satisfied with Outfield and would highly recommend it to any business looking for an efficient way to manage their field teams.

      July 28, 2024

    • Abigail W

      Outfield: A Reliable Tool for Field Activity Management

      Outfield has proven itself as a reliable and effective tool for managing our field activities. Its geolocation feature has been particularly useful in coordinating our field teams

      July 23, 2024

    • Jessica J

      Adaptable Tool with Stellar Support, Despite Minor Hiccups

      I appreciate Outfield's ease of use and excellent customer support. They respond immediately when we need to edit something and their team is supportive. However, we often lose existing information whenever there's a change, which is unfortunate as it's our main database and forces us to redo our work.

      July 16, 2024

    • Brittany A

      Outfield: Your Ultimate Solution for Sales Activity Tracking and Updates

      What I value most about Outfield is its feature that helps me recall my discussions with customers from past calls. It also assists me in tracking my visits to each customer, making sure no customer is left without a visit for too long. Honestly, there's nothing I dislike about the software. I'm impressed with the efficiency of the customer service team in addressing any bugs or minor fixes, ensuring swift improvements.

      July 6, 2024

    • Joe M

      Outfield App: Easy Learning and Navigation, with Handy Route Planner

      I began a new territory when we got this app and found the route planner helpful for initial visits to new customers. However, the forms don't save after being filled out. I wish I could see all the original responses from the first time I used a form, so I could just edit what has changed instead of having to fill out the entire form again.

      July 1, 2024

    • Kelly Smith

      Outfield: Affordable Excellence with Consistent Updates

      I've found the pricing of Outfield to be very reasonable considering the value it provides. The regular updates and improvements show that the developers are committed to providing a top-quality product

      June 25, 2024

    • Christopher M

      Outfield: A Handy Tool for Efficient Information Tracking

      I appreciate Outfield's map and directions feature, which lets me use Apple Maps by clicking on a location. I also like its ability to plan a trip and calculate the most efficient route. However, I've encountered lags and freezes, and sometimes lose information in drafts or have posts deleted automatically. The app opens slowly and it's frustrating that it closes each time I switch to another app, taking a long time to reopen and reboot.

      June 16, 2024

    • Roger Martinez

      Game-Changing Customer Support: Outfield Delivers Responsive and Customizable App

      I appreciate the customer support provided by Outfield, they are always responsive and helpful. The ability to customize the app to suit our specific needs has been a game-changer

      June 10, 2024

    • Emily Davis

      Six Months with Outfield: Simple, User-Friendly, and Efficient

      I find Outfield to be user-friendly and efficient in tracking customer information and planning routes. It's simple, accurate, and stores past data, reducing the need for technical support. However, it sometimes fails to display the nearby places I'm searching for, requiring me to add them manually.

      June 3, 2024

    • Joe

      Streamlining Operations with Outfield's Data-Driven Insights

      I've been able to streamline our operations thanks to the data-driven insights provided by Outfield. The app's ability to integrate with other software is a major plus, allowing us to synchronize data across various platforms

      May 26, 2024

    • Marilyn Jones

      Outfield Boosts Team Productivity with Impressive Reporting Feature

      I've been using Outfield for several months now and it has significantly improved my team's productivity and efficiency. The reporting feature is particularly impressive, providing detailed insights into our sales activities

      May 21, 2024

    • Aaron E

      Outfield: More Features Needed - Location Awareness, Proximity Alerts, Follow-up Alarms

      I appreciate Outfield's real-time reporting feature and the ease of writing quick notes that everyone in the office can see immediately. However, I feel it needs more categories such as active, pending contract, and pect. I find it useful when adding new dealers but it needs more categories. I wish it could automatically upload addresses like when you check-in on Facebook. In response to my feedback, the vendor suggested I try the Deal Pipeline feature to assign accounts to customized stages. They also recommended the "Add from Nearby Places" feature for automatic address uploading.

      May 12, 2024

    • Ann Miller

      Effortless Progress Tracking with User-Friendly Interface

      its features allow me to track their progress and performance with ease. The interface is user-friendly, making it simple to navigate and understand

      May 4, 2024

    • Peter N

      Managing Sales Teams with Outfield

      I have found Outfield to be an invaluable tool for managing my sales team

      April 29, 2024

    • Katherine Martinez

      Outfield: Streamlined Dealer Data Management with Superior UI and User-Friendly Features

      I appreciate the valuable feedback and improved field intel on our dealers' merchandising that Outfield provides. I find it user-friendly, especially when uploading accounts and checking in to dealers. The forms are intuitive and our team enjoys using the software, encountering very few bugs. It simplifies my admin tasks and the reports are easy to forward and read for our internal team. However, I would like more organization options, such as sorting dealers by volume or type, and the ability to add more than 5 photos.

      April 20, 2024

    • Isabella Garcia

      Efficient and Robust Solution

      I find Outfield to be a useful tool for planning my visits more efficiently, allowing me to work faster and easier. It gives me more time for other tasks as it can be customized to my needs, simplifying my work and providing all the necessary data for making sound business decisions. It also provides a history of growth and detailed pictures of changes. However, there were times when it didn't save my work, forcing me to start over. I think this issue was related to how the questionnaire was set up, but it has been resolved now.

      April 15, 2024

    • Jessica Davis

      Outfield: The Ultimate Convenience in Reporting Tools

      I've noticed several benefits from using Outfield, such as the ability to track actual time spent on backend tasks rather than just reported tasks. It provides hard data from the actual time spent at a check-in, which streamlines our communication across different teams. The software also improves visibility for my teams and offers simple solutions for field escalations. It even provides insights for partners to highlight their independent achievements. However, the software has a drawback - it doesn't allow backdating meetings or events if there's no cell phone service to report. When we do get a chance to report, it shows up on the wrong day from an admin perspective. A feature to specify a date of an event when we can't check in at that time would be beneficial.

      April 14, 2024