What is Mailchimp transactional email?
Pros from reviewers
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Event-triggered emails: The software enables users to trigger emails based on specific events such as a purchase or sign-up, making communication more timely and relevant
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Comprehensive reporting and analytics: The platform provides detailed reporting and analytics features, helping users track the performance of their emails and make data-driven decisions
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Automated, personalized emails: Mailchimp Transactional Email allows users to send automated, personalized emails such as order confirmations, password resets, and welcome messages, improving engagement and trust with the audience
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Seamless integration: Mailchimp Transactional Email can be easily integrated with websites and other tools, facilitating a smoother workflow
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User-friendly interface and customization options: The user interface of Mailchimp Transactional Email is intuitive and easy to navigate, and the software offers a wide range of templates and customization options, enabling users to create unique, professional-looking email campaigns.
Cons from reviewers
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High cost: As the business grows and the need for more advanced features increases, the cost of Mailchimp Transactional Email can escalate, making it a pricier option compared to its competitors
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Limited free version: While the free version of Mailchimp Transactional Email is beneficial for small businesses or startups, it has some limitations that can hinder the growth and expansion of the business
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Poor customer support: Some users have reported poor customer service experiences, including abrupt responses, refusal of refunds for unused services, and slow response times
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Lack of integrated CRM system: Mailchimp Transactional Email does not have an integrated CRM system or help channel sales, which means businesses have to use and pay for additional programs
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Difficulties with account management: Users have reported difficulties in managing their accounts, including issues with changing payment methods and upgrading or downgrading their accounts.
Main features
Starting Price
Free Plan
Powerful API or SMTP Integration
Data-driven Email Service
Support for Multiple Domains
High Scalability and Reliability
Advanced Tracking Features
Starting Price
N/A
Free Plan
No
Powerful API or SMTP Integration
Data-driven Email Service
Support for Multiple Domains
High Scalability and Reliability
Advanced Tracking Features
How Mailchimp transactional email compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Mailchimp transactional email best for according to our reviewers?
Small Business Owners: These individuals can benefit from Mailchimp Transactional Email's ability to send automated, personalized emails such as order confirmations, password resets, and welcome messages. The software's integration with websites and other tools, as well as its reporting and analytics features, can help small business owners track the performance of their emails
Social Networks: Social networks with a large number of users can use Mailchimp Transactional Email for tasks like sending invitations, verifications, and password changes. However, the cost may be a concern for some networks
Non-profit Organizations: Non-profit organizations can use Mailchimp Transactional Email to communicate effectively with their donor base. The software's template-building features and support staff can assist these organizations in creating engaging and relevant emails
E-commerce Startups: E-commerce startups can benefit from Mailchimp Transactional Email's user-friendly features and integrations, particularly the WYSIWYG email creation tool. However, the cost and lack of certain features in cheaper plans may be a drawback
Email Marketers: Email marketers can use Mailchimp Transactional Email to initiate email campaigns, conduct A/B testing, and receive statistical reports about email open rates. However, the lack of an integrated CRM system or help channel sales may require the use of additional programs.
Mailchimp transactional email Reviews
4.0
Mailchimp transactional email rating
4.5
Ease of use
4.0
Customer service
4.2
Value for money
4.2
Likelihood to recommend
4.4
Features
24 Mailchimp transactional email Reviews
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Frances Miller
Experiencing Efficient and Secure Service with Mailchimp Transactional Email
I recently hopped on board with Mailchimp Transactional Email, as I was on the hunt for a new SMTP provider to support my growing business. To my surprise, my account was promptly activated after sign-up. I was impressed by their quick and efficient service. They required my full name, email address, home address, and contact number, which I believe is a testament to their commitment to security and customer verification. I have a strong feeling that they are very careful with personal data, so I would highly recommend them for their thorough and secure service.
September 14, 2024
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Gregory Brown
Journey with Mailchimp: A User's Perspective
My overall experience with Mailchimp Transactional Email was positive. I only used the free trial but found the features user-friendly and the deliverability beneficial for inboxing. I valued the ability to get more contacts for the price, enabling me to send more for less. I switched to this software to explore another option for deliverability quality.
September 9, 2024
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Kevin Jones
Maximizing Business Outreach with Mailchimp
I can send email campaigns in real time or schedule them with Mailchimp Transactional Email, and even segment these campaigns based on specific criteria. It allows me to gauge the level of interest people have through reports from previous campaigns. I've used many similar services, but Mailchimp stands out due to its interface and user-friendliness. It offers a free plan for up to 2000 subscribers, which is great for testing it out. I can also conduct A/B testing before sending emails and receive statistical reports about email open rates. However, it lacks an integrated CRM system or help channel sales, which means I have to use and pay for additional programs. I chose Mailchimp Transactional Email over Mailtrack, my previous service, because unlike Mailtrack, Mailchimp offers more than just email tracking.
September 1, 2024
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Daniel C
AI Auto-Suspends Account, Compliance Response Pending
I was satisfied with Mailchimp's transactional email service until today. Despite the user interface being a bit clunky, it was manageable and the API for Mandrill worked well for transactional emails. Mandrill is crucial for us as we use it to communicate non-marketing events with customers. However, at 6:2am, our account was suspended by their automated abuse-prevention system, Omnivore, for a potential violation of their Acceptable Use Policy. Despite being a customer for 5 years with no previous incidents, we received no estimate on when the issue would be resolved. After 7 hours and 5 chat sessions, a Senior Compliance Analyst finally reinstated our account, stating that it was fine. I'm frustrated that Mailchimp's automated systems can make such significant decisions about accounts, yet their support system has a response time of a few days. Not everyone uses their platform solely for marketing.
August 27, 2024
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Wayne Johnson
Excellent for Small Business Email Marketing Campaigns
I've found Mailchimp to be one of the best platforms for initiating my email campaigns. I started with the free version, which helped me build my base and understand the software's utility with minimal risk. I'm planning to upgrade to a paid plan soon to access more automation features. Setting up basic email campaigns was easy, and the provided templates were very useful. However, for more intricate marketing, I realized I needed a good understanding of the process or needed to hire a professional. The new Customer Journey feature is a nice touch, but it's not entirely reliable yet. I've had to revert to regular campaigns a few times due to issues. Nevertheless, Mailchimp's support team was very helpful and dedicated to finding long-term solutions. I chose Mailchimp Transactional Email over ActiveCampaign primarily because of the pricing. As my list expands, I might consider switching to a platform with more advanced features. I switched from SumoMe to Mailchimp because SumoMe was.
August 20, 2024
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Henry Martinez
Seamless API Integration with Mailchimp Transactional Email
As a developer, I find the API integration of Mailchimp Transactional Email to be seamless and straightforward. It has made automating our email processes much easier
August 11, 2024
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Robert A
Mailchimp Transactional Email: Empowering Data-Driven Decisions for Business Owners
As a business owner, I appreciate the detailed analytics provided by Mailchimp Transactional Email. It allows me to track the success of my campaigns and make data-driven decisions
August 6, 2024
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Rhea D
Efficient Tool for Swift Email Marketing
I consider Mailchimp Transactional Email to be a highly professional and well-designed software. I was struck by the ease with which we could implement and manage marketing emails with custom mailing lists. This software has greatly aided us in connecting with our customers and increasing our product sales. However, I do wish there was a native integration with Wordpress. Given that many articles or products are housed on Wordpress websites, a native integration could spare us the need to copy and paste content to create a newsletter. I imagine a native Drag&Drop feature where I could effortlessly drag my articles or products to create a newsletter in just a few minutes. I opted for Mailchimp Transactional Email because its features and user-friendliness were far superior to the other software I evaluated.
July 28, 2024
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Patrick Brown
Fantastic, for the time we had it!
I run a busy social network with about 6,000 users and 300-400 active at any given time. I needed a transactional email service with great deliverability for various tasks like invitations, verifications, and password changes. Mandrill was recommended to me and I was completely satisfied with their service. However, when Mandrill was merged into Mailchimp, it became too expensive for us. The bundling of services didn't benefit us and the sudden change left us with little time to find alternatives. This confirmed my decision to leave as most companies would offer a lower rate or grandfather existing members. Instead, they simply provided us with contacts for other services, losing customers in the process.
July 23, 2024
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Gary B
Exceptional User Experience with Mailchimp Transactional Email
I've had an absolutely fantastic experience with Mailchimp! I found it incredibly user-friendly and had no issues when I decided to switch my account type - they make it so easy. Their support team was incredibly helpful and always there when I needed them. I'm thoroughly impressed with this company!
July 14, 2024
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Philip D
Mastering Marketing with Mailchimp-Transactional-Email
I highly recommend Mailchimp Transactional Email as it greatly simplifies my marketing tasks and offers customization options. It's an excellent tool and I've experienced no problems with it.
July 6, 2024
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Alan Garcia
Superior Delivery, Time-Tested Excellence
I appreciate Mailchimp's transactional email services for our small ecommerce business because of its quick email delivery. However, it is pricier than its competitors. While it's affordable for small businesses, the cost escalates as the business expands. We transitioned to Mailchimp Transactional Email as it's less expensive and provides a free initial plan of 300 sends per day.
June 30, 2024
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Amanda Garcia
Mailchimp Transactional Email: A Lifesaver for Event Planners
As an event planner, I've found Mailchimp Transactional Email to be a lifesaver. The ability to schedule emails in advance ensures that our attendees always stay informed
June 23, 2024
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Greta M
Affordable and Feature-Rich: Mailchimp Transactional Email Boosts Freelancer Success
As a freelancer, I appreciate the affordability of Mailchimp Transactional Email. Despite its low cost, it offers high-end features that have helped me grow my client base
June 17, 2024
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Adam
Mailchimp Transactional Email: Boosting Fundraising Success with Personalized Mass Emails
As a non-profit organizer, Mailchimp Transactional Email has been instrumental in our fundraising efforts. The ability to send mass emails with personalized content has greatly increased our donation rates
June 10, 2024
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Edward Johnson
Exploring Email Marketing: A Review of Mailchimp Transactional Email and Email Octopus
I'm absolutely thrilled with Mailchimp Transactional Email! They've introduced a premium model that really motivates you to invest in your business. It's a great push for small businesses to grow and expand their customer base. If you choose to invest, you get the privilege of reaching out to your customers in a more professional manner. However, I've also discovered Email Octopus, which offers 2k contacts for free and provides an exceptional service. It's always great to have options and explore what works best for your business!
June 1, 2024
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Wayne Rodriguez
Exploring Mailchimp Transactional Email: A Startup's Perspective
I value the diverse features that integrate with Mailchimp, making it highly user-friendly, particularly for e-commerce startups. I adore the WYSIWYG email creation, enabling me to craft attractive emails without any coding skills. However, I find Mailchimp costly and the cheaper plans miss some features. I also wish they provided an annual plan for more savings.
May 27, 2024
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Zephyr M
Exemplary Customer Service Experience with Mailchimp Transactional Email
I had an enlightening interaction with Mailchimp Transactional Email's customer service recently. When I reached out to discuss a price increase and some service aspects, the representative was quick to respond. They suggested that I could consider cancelling my account if I wasn't completely satisfied, which I appreciated as it showed they valued my freedom of choice. This was a refreshingly straightforward experience!
May 20, 2024
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Brandon N
Improved Customer Engagement with Personalized Emails
its robust features and intuitive interface make it a pleasure to use. The ability to personalize emails has significantly improved our customer engagement rates
May 11, 2024
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Cheryl
Highly Satisfied with Mailchimp Transactional Email Services
As a loyal customer who has invested over £1,8 in email credits and even more in other services, I've had a truly rewarding experience with Mailchimp Transactional Email. I've been billed for the transactional email services (Mandrill) that I've used, and their customer support, which I found to be confident and knowledgeable, explained the billing process in detail. I find all their systems to be top-notch. I've continued to use all their services and have no plans to switch. I would highly recommend them for their exceptional services.
May 5, 2024
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Amber Davis
Unlocking the Potential of Mailchimp Transactional Emails
My overall experience with Mailchimp Transactional Email has been positive and supportive for the non-profit organization I work for. We plan to continue using this service as they are constantly updating and improving for their users. I found the ease of building templates with examples in the Mailchimp database very helpful, giving me a better understanding of how to create graphics that align with current trends and communicate effectively with my donor base. Although starting from scratch can be daunting, the support staff is always available and very helpful. However, navigating where a campaign or structure is set up within the database can be tricky. I recommend reading about the different setups within the database before building. I prefer to create one look and duplicate it for future projects, but sometimes I struggle to locate the original in my Mailchimp base. I switched to Mailchimp Transactional Email because it has a more updated look and the dimensions for images and structure are easier to navigate in the free version than in Constant Contact. It allowed me to understand how the system works.
April 28, 2024
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Joan B
Mailchimp: An Indispensable Tool for Digital Marketers
As a digital marketer, I find Mailchimp Transactional Email to be an indispensable tool
April 23, 2024
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Flynn
Mailchimp Transactional Email Boosts E-commerce Sales
As an e-commerce manager, I've seen a significant increase in our sales since we started using Mailchimp Transactional Email. The ability to send targeted emails based on customer behavior is truly game-changing
April 16, 2024
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Austin
Somewhat complex and not user-friendly.
The interface of Mailchimp-Transactional-Email is not very user-friendly. Many of its functions are hidden, despite having paid for them, and I had to discover them on my own, which required a lot of effort. The overall usage process is quite complicated. I found myself constantly referring to guides, the knowledge base, and even seeking advice from previous Mailchimp users, as the platform itself did not provide clear answers to my questions. I spent more time learning how to use Mailchimp than actually using it, and this only stopped when I ceased using it. Additionally, I had to invest extra time to teach my teammates how to use it. Furthermore, the time spent on the site was excessively long at times.
April 15, 2024