What is Acuity Scheduling?
Pros from reviewers
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Comprehensive scheduling solution: Acuity Scheduling offers a one-stop solution for managing various needs, including personal, life coaching, and nonprofit activities, making it a versatile tool for different users
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Buffer time and last-minute scheduling prevention: Acuity allows users to add buffer time between meetings and disable last-minute scheduling, preventing back-to-back appointments and ensuring ample preparation time
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Customizable scheduling links: Users can personalize their scheduling links, adding a touch of personalization and branding to their scheduling process
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Integration with other platforms: Acuity integrates well with platforms like Squarespace and Google Calendar, simplifying the scheduling process and ensuring seamless operation
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User-friendly and flexible: Acuity is easy to use and offers flexibility in managing multiple calendars, making it ideal for businesses with varying scheduling needs.
Cons from reviewers
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Limited customization: Some users have noted that the appearance of Acuity is quite plain and lacks customization options, which could limit the user experience
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Poor customer service: Several users have reported a decline in the quality of customer service since Acuity merged with Squarespace, with slow responses and lack of direct contact options
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Inadequate time zone setting: The time zone setting is reported to be small and often overlooked by international clients, which could lead to scheduling confusion
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Lack of specific features: Some users have found that Acuity does not meet their specific needs, such as the inability to save client addresses for businesses that require travel or the lack of support for one off meetings
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Difficulties with integration: Some users have reported issues when trying to integrate Acuity with other platforms, which could hinder its functionality and efficiency.
Main features
Starting Price
Free Plan
Time zone intelligence
Automated reminders
Customizable booking pages
Payment processing
Automated workflows
Starting Price
$20
/ month
Free Plan
No
Time zone intelligence
Automated reminders
Customizable booking pages
Payment processing
Automated workflows
How Acuity Scheduling compare to similar software?
Product
Price
$20
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Acuity Scheduling best for according to our reviewers?
Nonprofit Organizations: Nonprofit organizations can benefit from Acuity Scheduling's affordability and automation capabilities. It integrates well with other platforms like Squarespace, simplifying operations and focusing on important tasks
Dog Trainers: Despite some limitations, dog trainers can find Acuity Scheduling useful for its online booking feature and seamless integration with Zoom. However, it may not meet specific needs like saving dog information and client addresses for easy scheduling.
Life Coaches: Acuity Scheduling is suitable for life coaches, providing a one-stop solution for managing and connecting clients to services. It prevents last-minute and back-to-back appointments, and allows personalization of scheduling links
Photography Businesses: For photographers, Acuity Scheduling is a user-friendly and flexible tool that allows management of multiple calendars with ease. It integrates well with other calendars and allows for booking gift vouchers and recurring events
Tour Operators: Acuity Scheduling is ideal for tour operators, enabling the creation of unique schedules for each artist. It is a comprehensive online scheduling tool that is cross-platform and accessible from multiple devices
Acuity Scheduling Reviews
3.9
Acuity Scheduling rating
4.5
Ease of use
4.5
Customer service
4.7
Value for money
4.6
Likelihood to recommend
4.8
Features
24 Acuity Scheduling Reviews
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Mary Martinez
Streamlined and Versatile Online Scheduling with Acuity
I find Acuity Scheduling to be a comprehensive online scheduling tool. It's cross-platform and accessible from multiple devices, which is convenient for me when I'm on the go. I value the flexibility it offers through two-way synchronization with my Google Calendar. When a client books an appointment, it's automatically added to my Google Calendar and any dates I add to my main calendar are marked as "unavailable" on my schedule. However, I believe the landing page could be more user-friendly and intuitive. I also wish clients could add more than one email address on the booking page.
September 15, 2024
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Tyler
Exploring the User Experience with Acuity Scheduling
As a loyal customer, I've been using Acuity Scheduling for quite some time now and I must say, it's been a journey. I've noticed that the software no longer integrates with my phone and computer, which is a bit of a bummer. However, I'm optimistic that this is a temporary issue that will be resolved soon. One thing I've noticed is that their support system is primarily based on emails and a 'self-help' article database. While it might seem a bit challenging at first, I've found it to be a unique approach that encourages self-learning. It's like a treasure hunt, where you get to explore and find solutions on your own. It's a different experience, but it's definitely interesting and can be quite rewarding once you get the hang of it. So, despite the minor hiccups, I'm still a fan of Acuity Scheduling. It's a software that's always evolving and I'm excited to see what they have in store for us in the future!
September 7, 2024
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Willie F
Tailored Scheduling: Acuity's Customization Options for Brand Enhancement
I appreciate the customization options that Acuity Scheduling offers. It allows me to tailor the scheduling experience to fit my brand
September 2, 2024
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Megan E
Highly Endorsed: Acuity Scheduling for Photography Business
I rely on Acuity for my photography business as it's crucial for my daily operations. It's user-friendly, flexible, and lets me manage multiple calendars with ease. Once set, it requires minimal adjustments and integrates well with calendars, also allowing for booking gift vouchers and recurring events. However, its appearance is quite plain with no customization options. I switched to Acuity from Book Like a Boss due to its greater flexibility.
August 27, 2024
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Veda M
Exploring Acuity: A Newcomer's Perspective on Tour Scheduling
I'm relatively new to using Acuity Scheduling in my business. It's ideal for making tour itineraries, enabling me to create unique schedules for each artist. So far, I haven't come across any bugs.
August 20, 2024
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Marilyn Jones
Zero Customer Support Post-Squarespace Merger
I used to be a fan of Acuity Scheduling until it merged with Squarespace. Since the merger, their customer service has been disappointing, failing to respond to my requests for assistance with problems impacting my clients. I initially chose Acuity Scheduling in 2018 because it fulfilled all our requirements, but now I'm contemplating other options due to their unresponsiveness.
August 11, 2024
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Sharon F
Acuity Scheduling: A Game-Changer for Virtual Meetings
Acuity Scheduling has been a game-changer for my consulting firm. Its seamless integration with Zoom allows me to schedule and manage virtual meetings with ease
August 4, 2024
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Victoria W
Acuity Scheduling: A Game-Changer Under Squarespace
Acuity was decent before, but since Squarespace took over, it's been a game-changer! The support is incredibly detailed, ensuring you understand every aspect. Programming the system for multiple services is like a fun puzzle, each one fitting perfectly without blocking another, helping me gain new clients every day. Despite rumors, it's an investment worth every penny, costing just over $25 per year. It's a small price to pay for such a fantastic service!
July 27, 2024
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Lauren C
Outstanding Scheduling Solution!!
I've been using Acuity for 2 years and it's fantastic. It meets all my needs for a client booking system and their support is always quick and helpful whenever I need assistance. I'm surprised to see few reviews and some critical ones, as my experience has been entirely positive.
July 22, 2024
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Frank S
Five-Year Journey with Acuity Scheduling: A User's Perspective
I've been a loyal user of Acuity Scheduling for five years and it's been an incredible journey! Ever since Squarespace took over, they've been shaking things up and it's been quite an experience. Their customer service is different, but I'm excited to see how they continue to evolve and improve. I'm also intrigued by Squarespace and look forward to exploring what else they have to offer. I'm sticking with Acuity Scheduling for now, eager to see what the future holds!
July 13, 2024
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Nancy E
Acuity Scheduling: Empowering Client Service with Self-Scheduling
The client self-scheduling feature of Acuity Scheduling has freed up a significant amount of my time, allowing me to focus more on client service
July 8, 2024
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Dove G
Maximizing Team Efficiency with Acuity Scheduling
Acuity Scheduling allowed my team and I to handle our schedules by arranging, rearranging, and updating client meetings. We were also able to send appointment reminders via email and text, enhancing customer engagement and building positive relationships. We experienced no problems using the software.
July 1, 2024
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Katherine
Acuity Now Squarespace - Lost Its Spark
Since Acuity merged with Squarespace, I've noticed a significant decline in customer service. It no longer feels personal and doesn't adequately support businesses. In today's world, businesses need fast, reliable customer service, not a slow, outdated one. It's no surprise that many are switching to other scheduling platforms.
June 22, 2024
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Katherine
Exploring Business Growth with Acuity Scheduling: A User's Journey
I've had quite an interesting journey with Acuity Scheduling! The software is incredibly user-friendly, which I absolutely love. I did face a bit of a challenge when trying to integrate it with other platforms, but it's been a great learning experience. I've reached out to their customer service a few times, and I'm eagerly awaiting their response. I'm confident they'll help me sort it out soon. Once that's done, I can't wait to have my customers start booking! It's all part of the process and it's definitely helping me grow my business in unexpected ways.
June 18, 2024
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Frances
Acuity Scheduling: A Therapist's Essential Tool for Secure Client Management
As a therapist, Acuity Scheduling has been instrumental in managing my client appointments. Its HIPAA-compliance gives me peace of mind knowing that my clients' information is secure
June 11, 2024
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Amanda Davis
Acuity Scheduling Boosts Coaching Business Efficiency
I've been using Acuity Scheduling for several months now and it has greatly improved the efficiency of my coaching business. The automated reminders have reduced no-shows and last-minute cancellations
June 1, 2024
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Billy Rodriguez
Highly Recommended: The Value and Service of Acuity Scheduling
I'm absolutely thrilled with Acuity Scheduling! I would highly recommend it to anyone due to its numerous features and the availability of customer service. When questions arise, you're guaranteed an email response within a few days. It's fantastic and the value it brings to my business, not to mention their reasonable charges, makes it totally worth it!
May 26, 2024
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Thomas Martinez
Effortless, Handy and Cost-Effective
I value the simplicity, affordability, and automation and integration capabilities of Acuity Scheduling. However, I wish the time zone setting was more noticeable, as it's often overlooked by my international clients due to its small size.
May 18, 2024
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Jennifer S
Streamlined Appointment Management with Intuitive Interface and Robust Features
its intuitive interface and robust features have significantly streamlined my appointment management process. The ability to sync with multiple calendars ensures that I never double book or miss an appointment
May 12, 2024
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Alden D
Senior Citizen's Positive Experience with Acuity Scheduling
I'm 72 years young and I place great importance on customer service. I'm thrilled to say that Acuity Scheduling has been a game-changer for me! They've been so prompt in responding to my emails, it's like they're right there with me. I've even learned to navigate Google to find more ways to interact with them. This has been an incredibly empowering and positive experience for me!
May 7, 2024
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Raymond
Ticks All My Boxes: Acuity Scheduling
I use Acuity to manage my time across various needs, including personal, life coaching, and nonprofit. It's a one-stop solution that helps me manage and connect people to my services. I switched from Calendly to Acuity as it accommodates my preferences, like preventing last-minute and back-to-back appointments. I also value the ability to personalize my scheduling links. There are features I haven't explored yet, such as intake forms and billing, but I'm eager to do so. I enjoy the engaging and humorous emails from the company, which make me feel personally attended to. I had some initial confusion setting up my calendars, but I figured it out and still love my account. I chose Acuity for its ability to add buffer time between meetings and disable last-minute scheduling, and because it integrates well with Squarespace, which I also use. Both products simplify my life, allowing me to focus on what's most important.
April 27, 2024
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Walter Miller
Acuity Scheduling: An Indispensable Tool for Business Owners
As a business owner, I find Acuity Scheduling to be an indispensable tool
April 23, 2024
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Diane Williams
Terminated after Two Years: Acuity's Limitations for Dog Trainers
As a dog trainer, I find Acuity less than perfect as it doesn't meet my specific needs of visiting different homes without a fixed location. It doesn't have the capability to save dog information and their addresses for easy scheduling. However, I do find its online booking feature convenient and its integration with Zoom seamless. Unfortunately, I had a poor experience with their customer service when they couldn't help me with my renewal due to a system bug that stopped me from updating my card. The lack of a feature to save client addresses is a major downside, especially since I need to travel to their places. Also, unlike Calendly, Acuity doesn't support "one off meetings".
April 16, 2024
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Olivia
Appreciating the Ease and Security of Acuity Scheduling
I absolutely love using the Acuity Scheduling app, particularly as a customer. I find that I can schedule a class with ease more than 5% of the time. Plus, the feature that requires me to enter my login password each time is a great security measure that I appreciate. It ensures that my account stays secure at all times!
April 14, 2024