General information about Zoho Bookings
Customer experience can make or break your business. For the best outcomes, you must be able to meet with customers on their terms, whether it's in person on online. Service providers, professional consultants and people-facing teams like sales, marketing, customer success all need a streamlined solution for these meetings. Zoho Bookings is a simple yet powerful tool that helps you do just that.
Zoho Bookings offers an intuitive booking page that allows customers to easily book, cancel, or reschedule meetings with you. With white-labelling, allow customers to customize the booking page with your branding. Simply set your availability in the app to get started. Benefit from flexible scheduling capabilities by blocking out specific times or adding special working hours as needed. Increase meetings and reduce no-shows with automated reminders. Plus, sync your appointments to your personal calendars to eliminate double-bookings and surprise appointments.
Zoho Bookings is a great choice if you're catering to a global audience. You can automatically display booking slots in your customers' time zones and collect phone numbers with local phone codes. Booking pages can be translated into 15 languages based on customer location. Get booked 24/7 from any corner of the world.
Offer virtual appointments using top video conferencing software like Zoom, Zoho Meeting, Google Meet, and MS Teams. Customers and staff receive automated email notifications with links and instructions for the meeting. This works best for one-on-one sessions, and can even be used for panel meetings.
Approximately every seven seconds, an appointment is booked through Zoho Bookings. Trusted by over 20,000 businesses all over the world, Zoho Bookings is the go-to tool for automating and streamlining your appointment scheduling online.
Discover the full capabilities of Zoho Bookings with special promotional offers available through Secret, and harness the power of professional appointment scheduling at a competitive price. Say goodbye to scheduling headaches and hello to a streamlined booking process with Zoho Bookings.
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Zoho Bookings pricing
Forever Free
1 staff member
Unlimited customers
Online meetings
Browser extension
Mobile app
Basic
$6
/ user / month
Unlimited services
Collective bookings
Appointment reports
Remove client data
Brand color palette
Premium
$9
/ user / month
Group bookings
Resource bookings
Online payments
SMS notifications
Custom domain
Zoho Bookings features
Effortless appointment scheduling with Zoho Bookings
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Mobile apps
Access appointments on the go with the mobile app for Android and Apple. Allow your staff to log in to their accounts individually to see their schedules.
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Two-way calendar sync
Never get double-booked. Check for conflicts with calendars like Google, Zoho, and Microsoft before offering booking slots. Push appointment data back to calendars and stay updated.
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Calendar dashboard
View staff availability and appointments by day, week, or month. Filter appointments based on workspace and status, and search for appointments using the booking ID.
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Email customization
Brand your emails with HTML, add images, and make them vibrant. Personalize your emails to showcase your brand voice and impress your customers. Include dynamic details to your emails and keep your customers informed.
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Automated notifications & reminders
Send relevant information and keep your customers informed with automated notifications. Reduce customer no-shows and keep your staff informed with timely reminders.
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Booking form
Collect contact details and necessary information about your customers. Add custom fields to qualify your leads. Mandate data entry and set terms and conditions.
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Resource booking
Offer facilities and equipment for rent at specified time intervals (under 24 hours). Collect payments for your bookings and increase revenue.
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Online meetings
Offer to meet your clients online with top video conferencing tools like Zoho Meeting, Zoom, Google Meet, and MS Teams. Meet one-on-one or as a team. Invite up to 10 guests to your meetings for better collaboration.
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Integration with Zoho CRM and other Zoho apps
Push customer data to Zoho CRM or other CRMs as a lead or a contact. Integrate with the Zoho ecosystem of apps for improved customer management.
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APIs
Customize and extend Zoho Bookings' capabilities using powerful APIs for booking appointments, fetching availability, and other essential functions.
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Reports
Run periodic reports about booked appointments, generated revenue, appointment types, appointment status, and staff performance to gain crucial insights about your bookings.
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User roles
Control staff access to information inside the app by assigning one of three preset roles to each user: staff, manager, or admin.
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Data security
Zoho Bookings offers robust data protection measures that ensure the utmost privacy and security for your customers’ sensitive information. Zoho Bookings is GDPR compliant and a certified BAA for HIPAA-sensitive data.
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Booking page
Display your availability on a stunning booking page, and collect appointments online. Choose from four different themes and over a billion design possibilities. Customize the text and background images to best reflect your brand. Embed booking pages on your website or host them on your own domain.
10 Zoho Bookings Reviews
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Russell Denesik
Easy Virtual Appointments
Virtual appointments have never been easier, thanks to Zoho Bookings
September 17, 2024
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Hiram Heathcote
Multilingual Translation
The translation into 5 languages is a thoughtful addition, it has improved our customer experience
September 7, 2024
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Margret Bergnaum
Local Phone Code Collection
The local phone code collection feature is very handy
August 31, 2024
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Rick Kilback
Automatic Time Zone Adjustment
The automatic time zone adjustment is very convenient
August 24, 2024
Zoho Bookings: Pros & Cons
Pros
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Customization options: The platform provides extensive customization options, like booking rules, appointment types, and notifications
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Integration capabilities: Zoho Bookings seamlessly integrates with other Zoho applications and third-party tools using Zoho Flow and Zapier
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User-friendly interface: Zoho Bookings offers an easy-to-use interface, making it simple for both businesses and customers to schedule appointments
Cons
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Mobile app: The web version has extensive capabilities than the mobile app
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Limited free plan: While Zoho Bookings offers a free plan, it allows for only one service
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Reports in Premium plan: The Basic plan has only appointment reports
