What is Activedemand?
Pros from reviewers
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Excellent Support: Despite a learning curve, users have reported that the support provided by ActiveDemand is excellent, helping them to quickly get up to speed with the platform's features and capabilities.
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Easy Implementation: The platform can be easily implemented on any website through JS or a WordPress plugin, allowing users to work independently without backend access
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Comprehensive Marketing Automation Features: ActiveDemand offers a wide range of marketing automation features, including landing pages, forms, email, anonymous visitor tracking, CRM integration, and custom workflows. This makes it a one-stop solution for marketers looking to maximize their automation activities
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Competitive Pricing: ActiveDemand is competitively priced, making it a cost-effective choice for marketing agencies and businesses of all sizes
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Integrated Analytics: ActiveDemand integrates website analytics, call tracking, and email marketing performance into one platform, saving users time by eliminating the need to log into multiple platforms to monitor campaign performance
Cons from reviewers
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Functional issues and slow customer support: ActiveDemand has been reported to have functional issues, such as calendar sync not working as expected. Additionally, due to time zone differences, resolving these issues can take longer than expected
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Confusing user interface: Despite its wide range of features, ActiveDemand's user interface can be difficult to navigate due to the integration of so many different functionalities. This often requires users to seek help from the support team to figure out how to use the platform effectively
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Issues with CRM integration: Some users have reported problems with the integration of ActiveDemand with their CRM systems. This has resulted in issues such as duplicate data entries, incorrect mappings, and unnecessary data entries in CRM history, which can be time-consuming to fix
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Lack of certain features: Some users have expressed a desire for additional features, such as an accounting feature for billing, invoicing, and automatic payments. The absence of these features can limit the platform's usefulness for some businesses
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Bulky and slow software: ActiveDemand has been described as bulky and slow, with reports taking several minutes to generate. The automations are also said to be overly complicated and lacking in some features compared to similar software.
Main features
Starting Price
Free Plan
Email Marketing and Web Forms
Robust Analytics Tools
Predictive Send Time Optimization
User-friendly Interface with Customizable Templates
Marketing Automation
Starting Price
N/A
Free Plan
No
Email Marketing and Web Forms
Robust Analytics Tools
Predictive Send Time Optimization
User-friendly Interface with Customizable Templates
Marketing Automation
How Activedemand compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Activedemand best for according to our reviewers?
Small Companies: While ActiveDemand offers a wide range of features, it may not be the best fit for small companies. Some users have reported issues with CRM integration, including data duplication and incorrect mappings. It may require more attention and investment to work properly for small businesses
Newsletter Publishers: ActiveDemand's basic package is well-suited for monthly newsletters. It offers a subscribe/unsubscribe list feature, but users have reported issues with calendar sync and other extras when upgrading to the Marketing package
Marketing Agencies: ActiveDemand is a comprehensive marketing automation platform that offers a wide range of features, including landing pages, forms, email, anonymous visitor tracking, CRM integration, and custom workflows. It's easy to implement on any website and is competitively priced, making it a great choice for marketing agencies
Businesses Seeking Accounting Features: ActiveDemand currently does not offer accounting features for billing, invoicing, and automatic payments. However, the vendor has responded positively to feedback and is considering adding these features in future updates
Small Businesses Interested in Marketing Automation: ActiveDemand offers comprehensive visitor tracking, providing more information than comparable tools. It's a good starting point for small businesses interested in marketing automation, although some users have reported that the software can be bulky and slow, and that the automations are overly complicated and lack some features.
Activedemand Reviews
4.4
Activedemand rating
3.5
Ease of use
4.5
Customer service
4.1
Value for money
3.9
Likelihood to recommend
4.2
Features
19 Activedemand Reviews
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Donald
A/B Testing: Optimizing Marketing Strategies for Better Results
I am particularly fond of the software's A/B testing feature. It has been instrumental in optimizing our marketing strategies for better results.
August 13, 2024
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Jesse Martinez
Extensive Customization Options: Perfectly Aligned Marketing Materials with ActiveDemand
The customization options offered by ActiveDemand are extensive. This has allowed us to create marketing materials that align perfectly with our brand identity
August 4, 2024
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Thomas B
Effective Lead Scoring: Streamlining Prioritization with ActiveDemand
The lead scoring feature of ActiveDemand is quite beneficial. It has helped us prioritize our prospects and focus our efforts where they matter most
July 29, 2024
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Jesse D
ActiveDemand's Webinar Feature: Streamlining Engagement and Boosting Audience Reach
ActiveDemand's webinar feature is a standout. It has made hosting and promoting webinars a breeze, increasing our audience engagement significantly
July 23, 2024
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Kimberly F
Delighted with ActiveDemand
I've been a user of Active Demand since it started and I'm happy with the services and products it provides for my business. However, I wish they could include an accounting feature for billing, invoicing, and automatic payments. I've shared this feedback with the vendor, who responded positively and is considering it for future platform updates.
July 13, 2024
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Adam Davis
ActiveDemand's Exceptional Customer Support
I am thoroughly impressed with ActiveDemand's customer support. They are always ready to assist and provide insightful solutions to any issues I encounter
July 6, 2024
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Barbara
Seamless Integration: Simplifying Platform Management
The software's integration with other platforms is seamless. It has made managing my CRM and social media platforms much easier
July 2, 2024
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Terry
Superb Automation Solution
I appreciate ActiveDemand for its variety of modern marketing tools. I enjoy having everything in one place and the ability to generate different reports to show ROI. Although no system is flawless, the help portal and support teams are prompt in providing assistance and solutions, ensuring our marketing campaigns are not affected. The vendor responded to my review, thanked me for my positive comments, and assured me that they use all feedback for ongoing improvement.
June 22, 2024
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Persephone M
Just What We Needed: ActiveDemand
I find ActiveDemand useful for managing our social media and email campaigns smoothly. Its features are extensive and easy to understand, with good integrations and sufficient APIs for custom integrations. The support is excellent. However, the user interface is not very intuitive and there are some undocumented features that I only found out about after contacting support. The vendor responded to my feedback, thanked me for it, and assured me that they are working on improving the UI and expanding the documentation for their features.
June 18, 2024
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Martha R
ActiveDemand's Analytics: A Game-Changer for Audience Understanding
I appreciate the detailed analytics provided by ActiveDemand. It has helped me understand my audience better and tailor my strategies accordingly
June 10, 2024
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James
Potential Gem, Yet Some Hiccups
ActiveDemand provides me with email marketing analytics and helps me understand contact rating in our engagement model. However, as a user, I find it less than ideal for our small company. We connected it to our CRM, but there seem to be some oversights in the implementation process, or perhaps we didn't invest enough to make it work properly. As a result, it messed up a lot of my CRM data, creating duplicates and incorrect mappings that I've had to spend time fixing. It also added a lot of unnecessary data entries to my CRM history, making it difficult for me to find my last meeting notes. We ended up deleting many of these automated entries and turned off the live connection to the CRM, opting for a simple "Post to CRM" from ActiveDemand instead. Additionally, the Chrome extension was slowing down my processor, so I had to turn it off. The vendor responded to my feedback, acknowledging the issues and suggesting that the integration requires more attention.
June 3, 2024
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Jeremy N
Affordable, Comprehensive Software with a Slightly Complex Setup
I appreciate how ActiveDemand gives me a complete overview of website analytics, call tracking, and email marketing performance all in one place. It saves me significant time as I work in an advertising agency with multiple clients. The software simplifies reporting, especially since it integrates with many third-party CRMs for full ROI tracking. I particularly enjoy how ActiveDemand merges Google Analytics, Call Tracking, and email marketing into one platform, eliminating the need to log into multiple platforms to monitor campaign performance. It also integrates flawlessly with PipeDrive and other CRMs for comprehensive ROI tracking. However, while ActiveDemand has all the features I want from a marketing automation platform, it sometimes feels like a "jack of all trades, master of none." The user interface can be confusing due to the integration of so many different features, and I often find myself needing to chat with support to figure out what I need to do. Additionally, they sometimes push updates that change previous settings without prior notice.
May 28, 2024
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Timothy W
ActiveDemand: A Game-Changer in Marketing Automation
I've been using ActiveDemand for several months now and I must say, it's a game-changer. The automation capabilities have streamlined my marketing efforts and increased efficiency
May 21, 2024
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Isabella Johnson
High-Priced, Basic Lead Automation Tool
I stopped using ActiveDEMAND after a year due to frustration and a sense of futility. Despite the team behind it being good people, I found the product itself to be inferior and lacking in a strong customer experience for both resellers and end users. While ActiveDEMAND has high potential and markets itself as a comprehensive marketing solution, offering phone tracking, automated email services, and white label customer interfaces, I found the platform to be not customer-friendly. The GUI was clumsy and not intuitive, and there were not enough templates to kickstart a robust campaign. The customer support was slow to respond and lacked online support documentation. The cost was comparable to competing platforms that offered better interfaces, stronger customer support, and more templates. When I shared my feedback, the vendor informed me that they now have a full marketing stack and improved support in several languages, suggesting I might want to reconsider using the platform.
May 13, 2024
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Christian B
Intuitive and User-Friendly Interface: A First-Time User's Perspective on ActiveDemand
The user interface of ActiveDemand is intuitive and easy to navigate. Even as a first-time user, I had no trouble finding my way around
May 7, 2024
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Maelle S
ActiveDemand's Email Marketing Tools Boost Campaigns
As a marketing professional, I find ActiveDemand's features to be incredibly helpful. The email marketing tools, for instance, have significantly improved my campaigns
April 28, 2024
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Thomas Martinez
Enduring the ActiveDemand Ordeal: A Cautionary Tale
My experience with ActiveDEMAND has been extremely disappointing. I've had difficulties setting up certain functions and found the software to be inflexible and unintuitive. Some features are nonsensical, and others, like the Dynamic Content, are unreliable. When I sought clarification, the responses were unsatisfactory. I also discovered hidden fees that were not initially disclosed, making me feel like I've wasted significant time, effort, and money. Additionally, customer service is not available in the morning for those in the European timezone, which is inconvenient. The only redeeming feature was the concept of Dynamic Content, which could have been revolutionary if implemented correctly. I initially chose ActiveDEMAND for this feature, but I'm now considering switching due to its overall poor performance and unreliability.
April 21, 2024
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Mark A
ActiveDEMAND: A Solid Starting Point for Small Business Marketing Automation
I've had a positive experience with ActiveDEMAND, particularly for smaller businesses. It has given us more insight into our prospects and I see it as a good starting point for those interested in marketing automation. The visitor tracking is comprehensive, providing more information than comparable tools, and allows us to see the complete visitor history for every organization that visits our site. However, the software can be bulky and slow, often taking several minutes to generate a report. The automations, compared to similar software, are overly complicated and lack some features. I opted for ActiveDEMAND because it was more affordable at the time. I value the vendor's response to my feedback and their dedication to enhancing the user experience.
April 14, 2024
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Anna J
Suits Our Needs Perfectly
I initially opted for ActiveDEMAND's basic package for our monthly newsletter and was quite satisfied. However, when we upgraded to the Marketing package, we faced issues like the calendar sync not working and needing another upgrade for the "extras". Due to these problems, I switched back to the basic package, which I am currently content with, especially the subscribe/unsubscribe list feature. We experienced numerous functional issues and due to the time zone difference, resolving them took longer than expected. We had hoped ActiveDEMAND would sync with PipeDrive, but it didn't. Despite this, we still prefer it over MailChimp for our newsletters. Upon sharing our feedback, the vendor appreciated our honesty and informed us that they have recently added staff in Australia to better serve clients in our time zone.
April 14, 2024