What is Really Simple Systems CRM?
Pros from reviewers
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Great value for small businesses: Unlike other CRM platforms that can be costly for small to medium enterprises, Really Simple Systems provides excellent value for small businesses, making it a cost-effective solution for growing businesses
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Integration with other software: The integration with Kashflow, an accounting software, removes unnecessary duplication in business processes, making it a more streamlined and efficient system
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Effective marketing module: The marketing module has significantly driven new business and is very cost-effective. It allows businesses to maintain good records of client contacts and easily bcc email communications into the client record.
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Customizable permissions system: The software offers a permissions system that allows businesses to provide custom access to different teams, enhancing the security and efficiency of business operations
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User-friendly and adaptable: The software is straightforward and user-friendly, with the ability to modify options to fit specific business requirements. This adaptability makes it a flexible solution for various industries
Cons from reviewers
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Absence of certain features: The software lacks a merge mail feature for inserting data into a 'live' document for mailing, and forming groups of contacts through the report system can be tedious
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Subpar sales management feature: Users have reported that the sales management feature is lacking, particularly when it comes to leaving comments and notes, undermining the entire system
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Limited flexibility: Despite its simplicity and user-friendliness, Really Simple Systems CRM has been described as rigid and unsuitable for businesses with a combined B2B and B2C model, forcing users to devise workarounds
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Poor customer service: Some users have reported poor customer service, with responses seeming indifferent and unhelpful, leading to a feeling of being unimportant as a small business
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Costly for growing businesses: As businesses expand, Really Simple Systems CRM can become a costly solution and may not remain cost-effective.
Main features
Starting Price
Free Plan
Attract more leads
Improve customer service
Get access to team performance
Grow your company's sales
Starting Price
$16
/ user / month
Free Plan
Yes
Attract more leads
Improve customer service
Get access to team performance
Grow your company's sales
How Really Simple Systems CRM compare to similar software?
Product
Price
$16
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Really Simple Systems CRM best for according to our reviewers?
Businesses Seeking Marketing Tools: The marketing module of Really Simple Systems CRM has been noted to significantly drive new business and is cost-effective
Businesses with B2B and B2C Models: Some businesses with combined B2B and B2C models find the software rigid and unsuitable, requiring workarounds
Businesses Transitioning from Other CRMs: Those transitioning from other CRM systems, particularly those that are expensive, inflexible, or complicated, find Really Simple Systems CRM user-friendly and adaptable to specific business needs.
Small to Medium Enterprises: These businesses, particularly those with around 30 light CRM users, find Really Simple Systems CRM cost-effective and valuable for growth
Businesses with Custom Access Needs: The software's permissions system allows different teams within a business to have custom access, aiding in efficient business processes
Really Simple Systems CRM Reviews
4.6
Really Simple Systems CRM rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.3
Likelihood to recommend
4.2
Features
23 Really Simple Systems CRM Reviews
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Zadie
Enhanced Mobile Accessibility Boosts Team Productivity with Really Simple Systems CRM
Finally, the mobile accessibility of Really Simple Systems CRM has enabled our team to stay connected and productive, even while on the go.
September 9, 2024
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Georgina G
Great Value for Money: Reviewing Really Simple Systems CRM
The affordability of Really Simple Systems CRM, coupled with its robust features, makes it a great value for money
September 1, 2024
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Madison J
Intuitive and Adaptable: A Seamless Transition to Really Simple Systems CRM
I'm currently transitioning to Really Simple Systems CRM after a successful trial. This switch has allowed me to evaluate and streamline the functions I actually use, potentially increasing our efficiency. I was instantly attracted to this software because of its intuitive and adaptable nature, and found creating custom fields to be easy. While it's too early to tell, things look promising. I chose Really Simple Systems CRM as it aligns better with my work style and decided to switch due to the high cost and poor customer service of my previous CRM.
August 24, 2024
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Christian S
Game-Changing Task Management: Really Simple Systems CRM Review
The task management feature of Really Simple Systems CRM has been a game-changer for us. It helps us stay organized and ensures no task falls through the cracks
August 18, 2024
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Dax S
Enhancing Effectiveness: Customizability in Really Simple Systems CRM
I appreciate the customizability of Really Simple Systems CRM. It allows us to tailor the software to our specific needs, enhancing its effectiveness
August 11, 2024
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Oslo
Exploring Really Simple Systems CRM: A User's Perspective
Overall, I find Really Simple Systems CRM quite decent, though not as impressive as Pipedrive. It's generally user-friendly, but the sales management feature is lacking, particularly when it comes to leaving comments and notes, which I feel undermines the entire system. The emailer is also not very intuitive; it's challenging to get fonts and spacing correct and it's not immediately clear when you've made errors. I had to make sure all the fonts were consistent. The feature for recording sales conversations is also subpar. I opted for Really Simple Systems CRM because I wanted to try a new system. I transitioned to this software when I changed companies as it was their preferred choice. I had the opportunity to switch, but I've stayed with Really Simple Systems CRM so far. The vendor responded to my review, offering me to schedule some time with their technical support team to better understand how to optimize the sales management and marketing features.
August 3, 2024
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Xena M
Streamlined Workflow: Seamless Integration with Mailchimp
The software's ability to integrate seamlessly with other platforms we use, such as Mailchimp, has greatly simplified our workflow
July 30, 2024
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Albert Rodriguez
Exceptional Customer Support from Really Simple Systems CRM
The customer support provided by Really Simple Systems CRM is exceptional. They are always ready to assist and resolve any issues promptly
July 23, 2024
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Grace N
Maximizing Efficiency with Really Simple Systems CRM
I find Really Simple Systems CRM easy to use and appreciate the extensive help and education provided. The onscreen appearance is clear, concise, and visually pleasing. However, I'm disappointed by the absence of a merge mail feature for inserting data into a 'live' document for mailing. Also, forming groups of contacts through the report system is quite tedious. I chose this CRM because it appeared to be the most user-friendly with a simple screen format that adapts well to my work procedures. I switched to this from ACT due to compatibility issues with Apple.
July 13, 2024
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Danielle B
Powerful Reporting Capabilities Drive Informed Business Decisions
I've been particularly impressed with the software's reporting capabilities. It provides detailed insights that have helped us make informed business decisions
July 6, 2024
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Denise Smith
Goes Above and Beyond to Assist You
I am really satisfied with the CRM and service provided by RSS. Despite having only 3 users currently, they treat us as if we have 3 and no task is too big for them. I would definitely recommend them.
July 1, 2024
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Shirley F
Just Began Using Really Simple Systems CRM
I've just started using Really Simple Systems and so far, it's really good. It's easy to use and understand.
June 23, 2024
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Ashley R
Promised Simplicity, Delivered Inflexibility and Indifferent Customer Service
When we initially began using Really Simple Systems CRM, it met our requirements. However, we found it rigid and unsuitable for our combined B2B and B2C business model, forcing us to devise workarounds. Despite a price hike, we were prepared to stick with it, but the poor customer service was the last straw. Their responses seemed indifferent and unhelpful, making us feel unimportant as a small business. This led us to look for other options and we discovered alternatives with better architecture and service at a similar cost. We chose to switch from Really Simple Systems CRM, much to my team's relief. The company apologized in response to our review, regretting any impression that our business was not valued and acknowledging their customer service shortcomings. They wished us ongoing success with our new CRM system.
June 17, 2024
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Brian Jones
Optimal CRM Solution for Small Businesses
I find Really Simple Systems CRM user-friendly and easy to train my staff on, with excellent support. However, as my company expands, it's becoming a costly CRM and may not be cost-effective soon. I chose it for its simplicity and price, switching from ACT due to its lack of user-friendliness and improper usage.
June 8, 2024
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Susan Martinez
Unlocking Potential with Oculus FM: A Journey with Really Simple Systems CRM
I'm highly impressed with the service and staff at Really Simple Systems CRM. They offer outstanding service and made customizations simple to apply, which we now use daily in our business. Initially, the system appeared rigid, but we realized it's because it's designed for use across various industries. We opted for Really Simple Systems CRM as it was already set up, we just hadn't been using it effectively.
June 1, 2024
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John
Exploring CRM Utility with Really Simple Systems
I've found Really Simple Systems CRM to be user-friendly and effective for my needs, which mainly involve tracking emails and sales confirmations with customers, and monitoring opportunities. I've received quick and helpful support when needed. I haven't yet integrated it with other systems or fully grasped the reporting feature, but I haven't sought help for these yet. I switched to this CRM because my previous one was expensive and had unnecessary features.
May 27, 2024
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Deborah E
Essential CRM Tool Boosts Efficiency and Productivity
The ease of use and simplicity of Really Simple Systems CRM has made it an essential tool in our day-to-day operations. It has significantly improved our efficiency and productivity
May 18, 2024
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Frances N
Ideal Solution for Your Business Needs
I'm extremely satisfied with Really Simple Systems CRM as it fulfills our needs flawlessly without any issues. The information is readily available and the software is straightforward and user-friendly. I particularly love its adaptability to our specific needs and industry. It allows us to modify options to fit our business requirements, which I find most appealing. I also value the feature that lets us link accounts and save documents. I opted for Really Simple Systems CRM over Salesforce because the latter seemed less flexible and too complicated. I transitioned from an obsolete and inflexible software that couldn't cater to our business needs.
May 11, 2024
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Juan E
Effortless Customer Relationship Management with Real-Time Tracking
its streamlined interface has made managing customer relationships a breeze. The software's ability to track sales and marketing efforts in real-time has been invaluable for my team
May 6, 2024
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Beverly Rodriguez
Exploring the Adventure of Really Simple Systems CRM: A User's Journey
I was thrilled to discover that Really Simple Systems CRM offered me a free plan initially. To my surprise, they upgraded me to a paid plan with a 14-day trial period. It wasn't just any plan, but the second most premium one! They generously added a few extra features, which added immense value to my experience, although it did increase the cost a bit. The free option was subtly placed, which made it a bit of a challenge to switch back to, but hey, who doesn't love a good challenge? It felt like a treasure hunt, and I was the adventurer! Some might call this a sales strategy, but I found it to be an interesting twist. I managed to navigate through it, and it added a bit of excitement to my day. After I reviewed them, they took the initiative to access my data and publicly shared some information about my engagement with them on the internet. They disclosed the duration of my usage and the extent of my interactions on their platform. It felt like a badge of honor, having my engagement with them recognized and shared. It's not every day that a company takes the time to highlight a user's journey. It was a unique experience, and I recommend everyone to try it out!
April 29, 2024
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Alden M
Delivers as Promised
I find the really-simple-systems-crm to be exactly as advertised - a truly simple CRM system that is perfect for our small business, Phast Media Ltd. The support we receive is outstanding, with quick responses, a deep understanding of their product, and consistent helpfulness.
April 22, 2024
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Brandon Brown
Affordable CRM Solution for Growing Businesses
I have been able to successfully grow my business with the assistance of Really Simple Systems CRM. It offered great value for money when we were just starting out. Unlike other well-known CRM platforms like Salesforce and Dynamics, which can be costly for a small to medium enterprise with around 30 light CRM users, Really Simple Systems provides excellent value for small businesses, which I believe is its unique selling point. The team is quick to respond and has consistently enhanced the CRM over the years. I especially value the permissions system, which lets us provide custom access to different teams in our business. The integration with Kashflow, an accounting software, is incredibly beneficial and removes unnecessary duplication in our business processes. The marketing module has significantly driven new business and is very cost-effective. The activity section allows us to maintain good records of client contacts, and we can easily bcc email communications into the client record. The layout of fields is simple to modify according to our business needs, and we can add extra fields.
April 14, 2024
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Christina Brown
Intuitive CRM Platform: Really Simple Systems
I've found Really Simple Systems CRM to be an incredibly intuitive and user-friendly platform
April 13, 2024