What is Dropbox?
Pros from reviewers
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World-Class Security: Dropbox offers world-class security to protect user data. This feature ensures that all data stored in Dropbox is secure and protected from unauthorized access.
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Easy File Sharing: Dropbox allows users to share files with specific users while maintaining full privacy. This feature is particularly useful in an office setting where documents need to be shared among team members
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Automatic File Backup: One of the key features of Dropbox is its automatic file backup option. This feature ensures that all documents are backed up, allowing users to work without fear of losing their data
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Third-Party Integration: Dropbox offers third-party integration, which can help accelerate work processes. This feature allows users to integrate Dropbox with other software or platforms they are using
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High-Speed Upload: Dropbox provides a fast upload speed, enabling users to store large files in the cloud storage easily and access them from anywhere. This feature is particularly useful for businesses that need to store and access large amounts of data
Cons from reviewers
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Outdated interface: While Dropbox is generally user-friendly, some users find its interface somewhat outdated and less intuitive compared to competitors like Google Drive or OneDrive. This can make it more difficult to navigate and use, especially for those who are less tech-savvy
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Lack of real-time syncing: Changes made to documents are not immediately visible to other users viewing the same document. They must close and reopen the document to see the updates, which can disrupt workflow and collaboration
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File synchronization issues: Some users have reported problems with file structures not updating correctly, causing confusion and inefficiency in collaborative environments. This can be particularly problematic when multiple users are accessing and editing the same files
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Poor customer service: Some users have reported difficulties in contacting customer service for support or resolution of issues. This can lead to frustration and dissatisfaction with the service, particularly when dealing with billing or technical issues.
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Expensive compared to other service providers: Despite its robust features and reliable service, Dropbox is often considered more costly than other similar cloud storage solutions, which can be a deterrent for some users, particularly small businesses and individuals
Main features
Starting Price
Free Plan
Store your files in the cloud
Enjoy robust security
Collaborate in real time
Optimize storage space
Share your documents easily
Starting Price
$15
/ user / month
Free Plan
No
Store your files in the cloud
Enjoy robust security
Collaborate in real time
Optimize storage space
Share your documents easily
How Dropbox compare to similar software?
Product
Price
$15
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Box and Dropbox share many core features of a cloud storage platform, including secure file storage, collaboration tools, and an array of integrations. However, a significant difference between the two platforms lies in their target audiences, which influences the specific features they offer.
Box is designed primarily for businesses and enterprises that require robust security, compliance, and advanced collaboration features. It offers enterprise-grade security measures such as granular file permissions, data loss prevention, and integration with identity management systems. Box also provides compliance certifications like HIPAA, GDPR, and FINRA, making it an ideal choice for industries like healthcare, finance, and legal services that must adhere to strict regulatory requirements. Additionally, Box's workflow automation capabilities enable businesses to streamline their processes, making it a powerful tool for teams looking to enhance productivity and ensure secure collaboration.
In...
Who is Dropbox best for according to our reviewers?
Office Workers: Professionals who need a secure and reliable platform for storing and sharing documents, with features like automatic backup and third-party integration
Designers and Developers: Creative professionals who need a platform for sharing and accessing large files across various locations, but may encounter issues with file syncing and structure updates
Team Collaborators: Groups who need a platform for sharing and collaborating on documents, but may find real-time syncing of changes a limitation
Dissatisfied Customers: Users who have experienced issues with billing, customer service, or technical glitches, and may be seeking alternatives to Dropbox.
Small Business Owners: Entrepreneurs who require a user-friendly platform for document management and collaboration, but may find the cost and setup of advanced security features challenging
Dropbox Reviews
4.3
Dropbox rating
4.5
Ease of use
4.3
Customer service
4.3
Value for money
4.3
Likelihood to recommend
4.4
Features
22 Dropbox Reviews
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Viola G
Useful yet Pricy - Dropbox Experience
Overall, I find Dropbox to be a good product. I've used it successfully and even managed to deploy it among my less tech-savvy team members. It has simplified document sharing and made it more reliable. Dropbox is a standard file-sharing program that has made our work easier by allowing us to store materials in a central place accessible to our entire team. It was easy to implement and deploy. The cost is not unreasonable compared to other products on the market, although there are other services that offer some basic features for free. However, documents are not synced in real-time, so if I make changes to a document while someone else is viewing it, they won't see the changes until they close and reopen the document. I chose Dropbox Business because of the large amount of storage available and the ease of deployment and implementation.
September 2, 2024
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Brenda Garcia
Trustworthy, User-Friendly Cloud Storage, Yet Costly Over Time
We used Dropbox for team collaboration, file sharing, and off-site backups of important files. It was user-friendly, secure, and dependable, particularly its sharing and collaboration features. However, its integrated office suite fell short compared to competitors like Open Office or Microsoft Office. We opted for Dropbox Business because OneDrive was not available then, and Dropbox appeared to provide the best combination of sharing features, reliability, and cost.
August 24, 2024
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Shirley Williams
Mac OS File Synchronization Challenges with Dropbox
We transitioned from Google to Box, then to Dropbox, and now we're back to Google Drive, in our quest for a dependable file sharing solution for our agency. We handle thousands of files accessed by designers and developers from various locations. Regrettably, we had to leave Dropbox because file structures weren't updating correctly. Some users couldn't see certain files and it didn't appear to be a permissions issue. Customer service was unable to fix the problem. To be fair, we've faced sync issues with every platform we've used. Google has been the best for us, despite problems with path names for linked files. Dropbox did address this issue, but the problem with folders not refreshing correctly was more critical, so we went back to Google. Dropbox did provide quick connectivity, strong security, effective permissions management, and adequate speeds to work directly in cloud files. We initially selected Dropbox Business to address the issue of broken file linking when different users accessed Adobe files with linked assets. However, we switched due to file sync issues.
August 20, 2024
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Gary J
Top-notch Cloud Software for Document Storage and Collaboration
The best part about Dropbox is its ease in storing and managing my documents. It's one of the most useful platforms for importing documents from Google Drive. The benefits of using Dropbox include easy file sharing and secure storage of my information.
August 12, 2024
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Grace G
Dropbox: Unmatched Speed in File Syncing Among Cloud Storages
My experience with Dropbox has been great, though I find it slightly more expensive than other alternatives. I value its user-friendliness and fast file syncing, particularly when uploading from a mobile device. I've observed that Dropbox continually enhances its features, which is vital when choosing software. However, it is pricier than other cloud storage software. I opted for Dropbox Business but I also utilize Google Drive, primarily for Google Docs and Sheets.
August 5, 2024
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Jeffrey W
Efficient Storage Management: Selective Sync Simplifies File Storage on Devices
Lastly, the selective sync feature is a great way to manage storage on my devices, allowing me to choose which files I want stored locally.
July 27, 2024
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Gloria G
Embrace Dropbox for Streamlined Business Operations!
Once I began growing my business, Dropbox became essential. It allowed me to collaborate with my team and upload documents for them to review and use for our clients. I was even able to send links to the folder to lending institutions when I couldn't use the Google share feature due to their firewall. I was impressed with the amount of free space I got, as well as the file sharing and document management capabilities. I found it extremely convenient to edit the Dropbox folder directly from my Windows Explorer, and I even added the Dropbox folder to my quick access toolbar. However, I did run into an issue with a folder I created. For some reason, it kept saying I needed administrator access to delete the file, even though I am the administrator. This was slightly frustrating as the folder was quite large and I couldn't delete it, taking up valuable space. I chose Dropbox Business as an additional tool for collaboration and document management. I use One Drive for my personal cloud storage, and Google Drive as well.
July 23, 2024
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Jeffrey M
Efficient Customer Support and Time-saving File Previews: A Review
I've found the customer support team to be responsive and helpful whenever I've had questions or issues. The ability to preview files without downloading them is a time-saver and one of my favorite features
July 14, 2024
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Carol Garcia
Dropbox Continues to Simplify My Life, Both Professionally and Personally, Years On
Dropbox for Business lacks security settings for subfolders, which I find to be a disadvantage. Implementing data loss prevention measures is possible, but it requires third-party involvement and thus, takes longer to set up. This is a time-consuming process that some companies, including mine, may not be able to afford. The features of Dropbox for Business suggest that it is meant to be comprehensive, but this is only true when it includes third-party functionality, which can increase costs. On the bright side, Dropbox allows for easy synchronization of files once they are uploaded to an account. It provides a very user-friendly experience and the ability to limit access to shared data. However, it is an expensive solution for an average small business owner like me and sometimes, it can be challenging to locate folders or files. I opted for Dropbox because I'd been hearing about it for a long time, even before Google Drive. Therefore, I had no interest in choosing any other software. I switched to Dropbox Business from Google Drive for a collaborative project that didn't have enough budget. We couldn't afford the paid version.
July 8, 2024
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Doris C
Secure and Accessible: Dropbox's Offline Feature
Dropbox's security measures give me peace of mind knowing that my sensitive data is well-protected. The software's offline access feature is particularly useful when I'm traveling or don't have reliable internet access
July 2, 2024
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Marilyn Garcia
Adore Dropbox
I love Dropbox. It's the best method for storing my files and I never experience any issues.
June 23, 2024
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Judith
Dropbox: Your Secure Cloud Storage Solution
I appreciate Dropbox for its secure and easy file storage. However, I find its interface somewhat outdated and more difficult to teach compared to Google Drive or OneDrive. I opted for Dropbox Business because it's more secure and doesn't lose files like OneDrive. I switched to Dropbox Business due to terrible syncing issues and constant file loss.
June 15, 2024
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Jessica Garcia
Exploring the Charm and Utility of Dropbox
Dropbox is absolutely generous, offering Amazon gift cards for sharing our experiences! Despite some mixed reviews, I find it to be a unique platform. While it may not be the best for storing and sending large files, it certainly has its own charm and utility.
June 9, 2024
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Ruth F
Dropbox's Version History: A Lifesaver for Document Management
Dropbox's version history feature has saved me on numerous occasions, allowing me to revert back to previous versions of documents when necessary. The software's intuitive interface makes it easy to navigate and use, even for those who are not tech-savvy
June 3, 2024
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Natalie Garcia
Experiencing Dropbox's Standard and Business Plans: A User's Perspective
I've been using Dropbox's Standard plan, which offers a whopping 2TB of storage! I was so excited about this that I uploaded 1TB of data within the first 24 hours. To my surprise, I received a message about exceeding bandwidth limits. Dropbox's proactive customer service reached out and suggested an upgrade to help resolve the issue. I decided to go for it and, although I encountered the same message initially, their support team was right there to guide me. They recommended the Business plan, which is designed for heavier usage and requires payment for a minimum of three accounts. I was initially hesitant, but then I realized the value it offered. I've now got ample storage and bandwidth to handle my extensive data needs. I feel like I've been given VIP treatment on two separate occasions. Dropbox really knows how to take care of their customers!
May 28, 2024
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Madison W
Experiencing a Minor Glitch with Dropbox: A User's Perspective
I've always had a smooth experience with Dropbox, up until a minor hiccup recently. My Excel files from December 223 were somehow changed to August 223. It was a bit of a surprise, but I'm confident that the support team will help me sort it out. I've reached out to them and am eagerly awaiting their response. I'm sure they'll find a solution, and I'll continue to use this app and website that have served me so well. Just for the record, I'm only using 35mb of the generous 2.25gb they provide!
May 20, 2024
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Judy C
Essential Storage Solution for Professional Tasks
I primarily use Dropbox for my office work, storing all my documents in the cloud as a backup. Dropbox allows me to share files with specific users while maintaining full privacy. The upload speed is generally fast, although larger files can sometimes take longer. Dropbox also offers third-party integration, which helps accelerate my work. One of the most important features for me is the automatic file backup option. Dropbox backs up all my documents, allowing me to work without fear of losing them. It also has world-class security to protect my data. I can easily store all my data in the cloud and share official documents for work purposes. The organization of my documents in Dropbox Business is excellent. The upload speed is very fast, enabling me to store large files in the cloud storage easily and access them from anywhere. However, I find Dropbox to be a bit more expensive than other similar service providers. The interface is user-friendly, but sometimes requires basic programming and web client interface knowledge to fully benefit from Dropbox.
May 12, 2024
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Matthew Rodriguez
Dropbox: A Game-Changer for My Business
I've found Dropbox to be an invaluable tool for my business
May 5, 2024
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Jose Jones
Discovering the Value and Uniqueness of Dropbox's Storage Plan and Customer Service
Recently, I was pleasantly surprised to see an investment of $119.88 for an incredibly spacious storage plan from Dropbox. I've been engaging with the company's unique customer service approach, navigating through a fascinating maze of informative links. Their customer service is refreshingly unconventional. I'd highly recommend experiencing Dropbox before considering alternatives like Google.
April 29, 2024
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Ethan
Superior Cloud Storage Solution with Dropbox
In my office, I use Dropbox Business to centralize all our documents in one place for the entire team. It's essential as we have records shared across the organization and files exclusive to my team. Creating a folder, uploading it, and sharing it with others is incredibly straightforward. It's also more reliable than other platforms in handling sensitive data. I value its simplicity in creating a folder and sharing it with multiple people at once. It's also convenient to set this up from my Control Panel files on my phone, allowing me to drag and drop files from my stored folders into a Dropbox database. My organization uses Dropbox, and the business account offers plenty of storage for all our documents in one secure location. While it may not be as intricate as Google Drive or other online storage systems, Dropbox Business may lack some of their features but still accomplishes the task. When many people share content across channels, it can become cluttered. I switched to Dropbox Business because Google Drive seemed too complex for sharing files with my colleagues.
April 23, 2024
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Sandra A
Effortless Access and Collaboration
its seamless integration with my devices allows me to access important documents on the go. The sharing feature has made collaboration with my team significantly easier
April 14, 2024
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Lawrence
Effortless File Storage and Sync with Dropbox
I appreciate the ample storage space provided by Dropbox, which has allowed me to store large files without worry. The sync feature works flawlessly, ensuring that my files are always up-to-date across all devices
April 13, 2024