What is DoneDone?
Pros from reviewers
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Visually pleasing interface: DoneDone's user interface is visually appealing, making it enjoyable to use and enhancing the overall user experience
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Enhanced communication: DoneDone facilitates easy communication between team members, making it easier to track issues, assign tasks, and update ticket status.
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Advanced task management: The software offers advanced task management features, making it easier to manage tasks and projects effectively
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Easy integration into workflow: DoneDone can be easily integrated into existing workflows, allowing users to create tasks and manage them efficiently
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Customization options: The software offers customized tagging and tables for personal Kanban boards, allowing users to tailor the software to their specific needs
Cons from reviewers
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Lack of customer-centric approach: Despite its simple user interface and functional features, DoneDone has been criticized for its lack of a customer-centric approach. Some users have reported poor customer service experiences, including issues with redeeming codes and slow response times
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Deceptive marketing and billing practices: Some users have reported feeling deceived by DoneDone's marketing and billing practices. This includes issues with promotional pricing, overcharging, and difficulties obtaining refunds.
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Difficulty in searching for past projects: Some users have found it challenging to search for past projects in DoneDone. This can make it difficult to reference previous work or track progress over time
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Limited notification features: While DoneDone is praised for its task management capabilities, some users have expressed a desire for more robust notification features, particularly for overdue tasks or tickets that have not been updated in a while
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Automatic assignment of incoming issues: In DoneDone, incoming issues are automatically assigned to a specific person. This can be problematic if that person is not available, as there is no feature to claim an incoming issue
Main features
Starting Price
Free Plan
Manage workflows optimally
Track tasks efficiently
Connect with your teams quickly
Deliver responsive customer service
Track performance with precision
Starting Price
$5
/ user / month
Free Plan
No
Manage workflows optimally
Track tasks efficiently
Connect with your teams quickly
Deliver responsive customer service
Track performance with precision
How DoneDone compare to similar software?
Product
Price
$5
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is DoneDone best for according to our reviewers?
ADHD Patients: Individuals with untreated, chronic ADHD who need a tool to manage their condition. DoneDone's service, despite some negative reviews, has been found to be helpful, responsive, and empathetic
Organizations Seeking Customization: Companies that value customization options to fit their specific projects or organizational needs. DoneDone offers a cost-effective solution with functionality that doesn't require modifying project discussions to suit a standard project management tool
Dissatisfied Customers: Individuals who have had negative experiences with DoneDone due to perceived deceptive marketing tactics, poor customer service, and communication. These users may find DoneDone unsuitable due to their experiences.
Task Management Enthusiasts: Individuals who value visually appealing interfaces and advanced task management features. DoneDone's easy integration into workflows, customized tagging, and personal Kanban boards make it a suitable choice
SaaS Product Teams: Teams that need to track issues in their SaaS products. DoneDone's user-friendly interface makes it easy to create, assign, and update tickets, making it ideal for internal bug fixing processes
DoneDone Reviews
4.4
DoneDone rating
4.6
Ease of use
4.4
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
20 DoneDone Reviews
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Nicholas
DoneDone: A Standout Choice for Project Management
As someone who's used many project management tools in the past, I can confidently say that DoneDone is one of the best. Its combination of powerful features, ease of use, and excellent support make it a standout choice.
August 18, 2024
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Faye
DoneDone: Affordable and Valuable Solution for Business Owners
As a business owner, I've found DoneDone's pricing to be very reasonable. The value it provides in terms of improved productivity and efficiency far outweighs the cost
August 13, 2024
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Rachel F
DoneDone: Empowering Remote Workers with Seamless Collaboration
As a remote worker, DoneDone's cloud-based platform has been a game changer. I can access my projects from anywhere, making it easier for me to stay connected with my team
August 5, 2024
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Ethan N
DoneDone's Reporting Features for Effective Team Management
As a team leader, I appreciate DoneDone's comprehensive reporting features. Being able to see at a glance the status of all tasks and bugs helps me keep my team on track
July 29, 2024
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Victoria
DoneDone: A QA Tester's Dream Interface
As a QA tester, DoneDone's clear and organized interface has made it easy for me to report issues and track their resolution. The ability to attach screenshots and files directly to issues is particularly useful
July 20, 2024
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Henry R
Experiencing Exceptional Online Healthcare with DoneDone
I absolutely love using DoneDone! My clinician was incredibly empathetic and supportive, making me feel at ease and completely normal. She was prompt and efficient in addressing my needs, and showed immense patience as we worked together to find the right dosage for my symptoms. Unlike my experiences with in-person doctors and mental health providers, there was no evasion or ambiguity. Even though our sessions were conducted over Zoom, I felt genuinely cared for and supported. I wholeheartedly endorse this company, if it's within your budget. It's a game-changer!
July 14, 2024
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Sara N
DoneDone: Simplifying Bug Tracking with Git Integration
As a developer, DoneDone has made bug tracking a breeze. Its integration with Git has allowed me to link commits directly to issues, making it easier to track changes and fixes
July 7, 2024
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Vincent C
Boosting Productivity with Intuitive Task Management
its intuitive interface and robust features have significantly improved our team's productivity. The ability to assign tasks, set priorities, and track progress in real time has streamlined our workflow
July 1, 2024
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Diane Martinez
Perfect Score: 1/1 for DoneDone Software!
Amazing. A true lifesaver. I've struggled with ADD all my life, but never really addressed it. I was initially skeptical, but after hearing positive feedback from a colleague, I decided to give it a shot. Now, I can't imagine how I managed before. The past three years have been outstanding. The layout and format can be a bit awkward, but as a service, it's phenomenal. I rate it 1/1 and highly recommend it.
June 23, 2024
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Carl Miller
Ideal Solution for Our Help Desk Needs
DoneDone has worked flawlessly for our organization and we've even upgraded to DoneDone 2, which we believe will enhance our client service. It's easy to use and was perfect for Public Issues, which we used for our HelpDesk communications. However, an incoming issue can't be "claimed", it's automatically assigned to a specific person who may not be available. We chose DoneDone as it was more affordable for our needs.
June 17, 2024
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Randy E
Ideal for In-house Bug Fixes
We use DoneDone to track issues in our SaaS product. Our service management team creates and assigns tickets to relevant team members, who then update the ticket status. DoneDone is perfect for our internal bug fixing process. It's user-friendly, making it easy to find issues, filter by key terms, create new issues, and communicate with team members. So far, we haven't found anything we dislike. However, we could benefit from more notifications for overdue issues or tickets that haven't been updated in a while.
June 8, 2024
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Denise Rodriguez
Exceptional Service and Satisfaction with DoneDone
I am absolutely thrilled with DoneDone! They provided me with an incredibly professional consultation for just $2. Even though I was approved for medication, they took the extra mile to find the perfect place for me to get my prescription filled. Their commitment to customer satisfaction is truly commendable. Getting a refill was a breeze, thanks to their efficient management. This is undoubtedly one of the best-managed companies online. Fellow buyers, you're in for a treat!
June 2, 2024
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Paxton G
Poor Service, Felt Robbed with DoneDone
From my past experiences with various software purchases, DoneDone was the worst. It lacks a customer-centric approach. Despite its simple user interface and the few features it offers working perfectly, the customer experience was awful. We bought a lifetime membership but they denied us the right to redeem the codes that weren't included at the time of purchase. Essentially, they robbed us. I wouldn't suggest this product due to its slow development pace and lack of customer focus. I recommend looking elsewhere.
May 26, 2024
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Hannah A
User-Friendly DoneDone: A Non-Technical Perspective
As a non-technical user, I've found DoneDone easy to use. Its straightforward design and helpful tooltips make it accessible even for those without a background in software development
May 19, 2024
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Carolyn Jones
Excellent Tool for Project Communication and Monitoring
DoneDone has proven to be a valuable resource for us, showing dedication to product improvement. I value the customization options it offers to fit our organization or specific projects, without needing to modify our project discussions to suit a standard project management tool. However, searching for past projects can be challenging. I also wish there was a feature to "star" important aspects for easier future reference. We switched to DoneDone primarily for its cost, but its functionality was equally important.
May 13, 2024
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Thomas
DoneDone: An Invaluable Tool for Project Managers
As a project manager, I've found DoneDone to be an invaluable tool for tracking tasks and bugs
May 5, 2024
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Isabella E
Lifesaver Software Review
I've been using Done for around 2 years and it's been a lifesaver for managing my untreated, chronic ADHD. Despite some negative reviews, my experience has been overwhelmingly positive. My provider, Jessica, has been incredibly helpful, responsive, and empathetic. She is very knowledgeable about ADHD and provides excellent support.
April 28, 2024
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Keith R
Impressive Customer Service: DoneDone's Support Team Shines
As someone who values good customer service, I've been impressed by DoneDone's support team. They're responsive, knowledgeable, and always willing to help
April 22, 2024
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Shirley S
An Unconventional Experience with DoneDone's Services and Promotions
I had an interesting experience with DoneDone. I decided to try their services in December, attracted by a $99 end-of-year promotion they were running. To my surprise, they charged me $2, but they also provided a virtual consultation, which was quite insightful. There was a brief period where my account was on hold for a week, but I took it as an opportunity to explore other features of the software. I had to reach out to them, and they got back to me within a reasonable time frame. They then texted me to say they couldn't assist me further and deactivated my account, which I took as a sign that they were prioritizing the quality of their services over quantity. When I emailed them about the overcharge, they responded after the new year and asked for proof of the promotion. I found this to be a fair request, as the promotion had already ended by then. I'm amazed at how such a company with such unique practices is still in operation. It's a testament to their resilience and commitment to their services.
April 16, 2024
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Charlotte Smith
Provider was Excellent, Service was Terrible
I rate my provider 5 stars for their good work, but the service from donedone is disappointing. They fail to relay my messages to the providers, causing delays in receiving important services. I've been a member for 8 months and it took 2 months to get a follow-up appointment. I've been trying to get a refill for my ADHD medication for the past 3 days, but my messages have been ignored. The service has been deteriorating and now I'm left without my medication. Despite paying high prices out of pocket, the level of service is unsatisfactory. I feel I would receive better help at a Medicaid free clinic. Waiting 3 days for my messages to be read is unacceptable. I'm very disappointed and advise others to consider other options. The company takes advantage of people with limited choices and charges high prices for poor service. It's also nearly impossible to reach anyone at the company outside the signup process. I found an Urgent Matters phone number that isn't even connected. The service is poor and not worth the high cost and stress. I strongly advise against signing up with them.
April 13, 2024