What is Centrahub crm?
Pros from reviewers
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Ease of use: CentraHub CRM is appreciated for its user-friendly nature and good user interface, making it easy for businesses to navigate and use
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Price/Value: The software offers great functionalities similar to other high-end CRM systems but at a much more affordable price, providing excellent value for money
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Integration: The software's Restful APIs are user-friendly and can easily connect with third-party applications, allowing businesses to integrate with their ERP and other internal tools
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Campaign Management and Analytics: The software is beneficial for businesses dealing with high volume and low margin deals, providing crucial campaign management and analytics tools.
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Custom Support and Personalization: CentraHub CRM offers tailored solutions for different industries, such as real estate, and provides excellent customer support, including implementation and API training
Cons from reviewers
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Limited default integration plugins: The software's default integration plugins, particularly for property portals, are limited, which can restrict its functionality and ease of use
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Lack of customer support for further customization: After the initial implementation, there can be a lack of customer support for further customization and essential changes required for the software, which can hinder its effectiveness and usability
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Tedious customization process: The process of customizing CentraHub CRM can be somewhat tedious and the links between modules can be cumbersome, which can slow down workflow and productivity
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Dashboard needs enhancement: The dashboard lacks many chart options that are typically used in other software like MS Excel or Tableau for analysis, which can limit its functionality and user-friendliness
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Calculation feature doesn't meet expectations: The calculation feature in the software doesn't meet expectations, as calculations only happen when going through the cell, which can slow down workflow and productivity.
Main features
Starting Price
Free Plan
Customer Relationship Management
Marketing Automation
Sales Automation
Analysis and Reporting
Service Automation
Starting Price
N/A
Free Plan
No
Customer Relationship Management
Marketing Automation
Sales Automation
Analysis and Reporting
Service Automation
How Centrahub crm compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Centrahub crm best for according to our reviewers?
Businesses dealing with high volume and low margin deals: These businesses find the Campaign Management and Analytics features of CentraHub CRM crucial for their operations. The software's ease of use, price/value, custom support, and personalization are highly appreciated
Small and medium-sized businesses: CentraHub CRM is user-friendly and cost-effective for small and medium-sized businesses. However, there can be a lack of customer support for further customization and essential changes required for the software
Real estate businesses: CentraHub CRM offers a tailored solution for real estate businesses, including a visual interface of inventory that's been sold, booked, and reserved. It also has an excellent set of project management tools that simplify daily tasks
Franchise businesses: CentraHub CRM is used to manage franchise businesses and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on process needs, but the calculation feature may not meet all expectations
Administrators of CentraHub CRM: Administrators appreciate the user-friendly nature and good user interface and experience of CentraHub CRM. However, the initial implementation period can be quite tedious as it requires a lot of explanation.
Centrahub crm Reviews
4.3
Centrahub crm rating
4.0
Ease of use
4.0
Customer service
3.9
Value for money
4.0
Likelihood to recommend
3.8
Features
19 Centrahub crm Reviews
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Lauren Davis
Expectations Unmet with CentraHub CRM: A Tale of Lost Orders and Unhappy Management
We are currently not meeting our expectations with CentraHub CRM, experiencing issues like order loss that are causing dissatisfaction among our management. However, we do value its web-based feature that enables us to use it anywhere, its control over pricing and customers, and its ERP integration that minimizes office work. We selected CentraHub CRM based on its demo and switched to it hoping for improved service and customer support.
August 13, 2024
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Judy E
Good Software, but Implementation Takes Time
I am using CentraHub-CRM to manage my franchise business and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on our process needs. We use it to create quotations and sales orders, but the calculation feature doesn't meet our expectations. The calculations only happen when we go through the cell, otherwise, they don't. I suggested that as soon as a product is selected in the quotation, the rest of the calculations should be done simultaneously, or at least when the document is saved. The vendor responded to my review and suggestion, promising to improve the sales order creation and calculation process and to update me once the changes are implemented.
August 6, 2024
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Larry E
Centra Hub: Enhancing the Sales Process
I find CentraHub CRM to be a good software overall, with its ease of use and flexibility being its main strengths. I value the ability to tailor the system to our needs and the robust admin rights that can accommodate future needs. However, I am let down by the dashboard, which I feel needs significant enhancement. It lacks many chart options that we typically use in MS Excel or Tableau for our analysis. For example, in CentraHub, if we select both Value and Quantity options, the bar chart for Quantity doesn't display correctly because both options rely on the same axis. This is unlike in Excel where we can establish two different axes for Value and Quantity. Despite this, we intend to use CentraHub for our other sales channels.
July 29, 2024
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Katherine A
Revolutionizing Team Connectivity: CentraHub CRM Mobile App Review
The mobile app of CentraHub CRM is a game-changer. It allows me to stay connected with my team and monitor our progress even when I am on the move
July 22, 2024
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Vincent G
Efficient Task Management: CentraHub CRM Keeps Projects on Track
As a project manager, I find the task management feature of CentraHub CRM very useful. It helps us keep track of our tasks and deadlines, ensuring that we stay on top of our projects
July 13, 2024
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Jennifer
CentraHub: Top-tier CRM Solution for Small Businesses
I value CentraHub CRM for its seamless workflow management. I'm impressed by its customizability, user-friendliness, and remote support. However, I think the installation and training could be more proactive in explaining additional features, instead of just answering questions. I chose CentraHub CRM for its superior workflow management between CRM and ERP, which was also my reason for switching to it.
July 6, 2024
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Austin G
Insightful Reporting: Unveiling Performance with CentraHub CRM
The reporting feature of CentraHub CRM is one of its best aspects. It provides comprehensive reports that give us valuable insights into our performance
July 1, 2024
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Thatcher
CentraHub CRM: Enhancing Customer Understanding for Marketing Professionals
As a marketing professional, I appreciate the advanced analytics provided by CentraHub CRM. It has helped us understand our customer behavior better and tailor our strategies accordingly
June 24, 2024
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Ashley Jones
Exploring the CentraHub-CRM User Experience
As the administrator of CentraHub-CRM, I appreciate its user-friendly nature and good user interface and experience. However, I found the initial implementation period to be quite tedious as it required a lot of explanation.
June 18, 2024
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Abigail B
Seamless Integration: CentraHub CRM's Impressive Capabilities
The integration capabilities of CentraHub CRM are impressive. We were able to seamlessly integrate it with our existing systems, making the transition smooth and hassle-free
June 8, 2024
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Nicole G
Highly Effective Lead Management: CentraHub CRM Boosts Conversion Rates
The lead management feature of CentraHub CRM is highly effective. It has helped us track and nurture our leads, resulting in improved conversion rates
June 3, 2024
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Donald N
Quality Solution with Comprehensive Business Features
The CentraHub CRM software encompasses various business aspects and has impressive graphs and dashboards. If well-managed, it can fulfill all customer needs. However, the reporting section could use some enhancements and additional automation. I opted for CentraHub CRM due to its reputed technical and customer support in UAE. The vendor responded positively, expressing pleasure that I appreciated their customer support and pledged to improve other areas for my complete satisfaction. They also urged me to contact their support team for any required improvements.
May 25, 2024
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Heath
CentraHub CRM: Scalable Solution for Growing Businesses
As a business owner, I am impressed with the scalability of CentraHub CRM. It has been able to accommodate our growing needs without compromising on performance or efficiency
May 21, 2024
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Margaret R
Taking the Leap with CentraHub
I find the customization process in CentraHub CRM somewhat tedious and the links between modules cumbersome. While the after-sales service is prompt, the resolution quality from some team members falls short. However, I appreciate the simplicity of converting reports into snapshots or dashboards. The visual appeal of these dashboards helps me gain insights in an engaging way. I primarily switched to CentraHub CRM for its visual appeal and ease of reports.
May 12, 2024
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Bruce F
Boosting Productivity with Intuitive Software Features
its intuitive interface and robust features have significantly improved our productivity. The software's automation capabilities have streamlined our workflow, allowing us to focus more on customer engagement
May 6, 2024
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Cynthia R
Commendable Customer Support from CentraHub CRM
The customer support service of CentraHub CRM is commendable. They were prompt and helpful in addressing my queries and concerns
April 29, 2024
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Persephone M
Ideal Solution for Real Estate & Construction Businesses
I have a very positive impression of CentraHub CRM. It offers a tailored solution for real estate, including a visual interface of inventory that's been sold, booked, and reserved. It also has an excellent set of project management tools that simplify our daily tasks. The software keeps everything in check, alerting the relevant departments with necessary notifications and approvals. CentraHub has an amazing team, with one individual in particular playing a crucial role in finalizing our deal and assisting with implementation and API training. The software's Restful APIs are user-friendly and can easily connect with third-party applications, which has allowed us to integrate with our ERP and other internal tools. However, the user interface could use some improvement, and the default integration plugins with property portals are limited. A graphical interface view for workflows would be beneficial for managing complexities. I chose CentraHub CRM because it offers great functionalities, similar to Salesforce CRM, but at a much more affordable price.
April 20, 2024
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Douglas Miller
CentraHub CRM: A Sales Manager's Dream Tool
As a sales manager, I found CentraHub CRM to be an excellent tool for managing my team's activities
April 13, 2024
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Timothy G
CentraHub CRM: A User's Perspective on Focus-9
After the implementation team completed their tasks, I noticed a lack of customer support for further customization and essential changes required for the software. This became evident during usage and analysis. The software is user-friendly and cost-effective for small and medium-sized businesses. We were promised features of Focus-9, but we are still only able to use the features of Focus-8. We opted for CentraHub CRM because we were impressed by a demo of its features when we purchased the Focus RT Software. In 2019, we transitioned to Focus-9 when we launched our first retail store in Dubai Mall. Regrettably, no one from the technical team in the UAE offices has addressed the various issues with the reports and discrepancies in the output of the existing reports. The support from the local UAE team has been very disappointing. We switched to CentraHub CRM due to the absence of VAT, the inability to apply landed cost to inventory, and the inability to capture levels of data related to sales and expenses.
April 13, 2024