What is Youtrack?
Pros from reviewers
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Reliability and Efficiency: YouTrack is incredibly reliable and efficient, with users reporting minimal problems or outages. It does not require unreasonable system requirements, making it a dependable tool for project management
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Integration Capabilities: YouTrack integrates well with VCS repos such as Github or Gitlab, enhancing its functionality and making it a comprehensive tool for managing tasks and projects
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Customizable Features: YouTrack is highly adaptable to different workflow styles and offers numerous custom fields and options that enhance the issue tracking experience. Users can heavily customize the tool to fit their needs
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Cost-Effective: YouTrack is a cost-effective alternative to other project management tools like JIRA and Confluence. It offers a comprehensive overview of tasks and the entire project without the need for additional expenses.
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Ease of Use: Both internal and external users often comment on YouTrack's ease of use. It is user-friendly for both technical and non-technical users, with a clean interface that is easy to navigate
Cons from reviewers
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Lack of defined parameters for SCRUM: YouTrack can pose challenges when trying to implement SCRUM due to its lack of defined parameters for sprints and backlogs
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Overly minimalistic UI: Some users may find YouTrack's user interface overly minimalistic, favoring more detailed ones
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Difficulty in setting up plugin functionality: Although YouTrack's customizable features are interesting, setting up some of its plugin functionality can be somewhat difficult
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Slow loading times: YouTrack can load very slowly, affecting tasks like changing ticket statuses and reporting new tickets
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Limited editing options for non-IT staff: In YouTrack, users, apart from IT staff, can't edit their own tickets after submission unless IT activates this option.
Main features
Starting Price
Free Plan
Task and Project Management
Smart Search Queries
Real-Time Reporting and Analytics
Customizable Workflows
Integration with Version Control Systems
Starting Price
N/A
Free Plan
No
Task and Project Management
Smart Search Queries
Real-Time Reporting and Analytics
Customizable Workflows
Integration with Version Control Systems
How Youtrack compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Youtrack best for according to our reviewers?
IT Teams: This group can use YouTrack to monitor issues and projects, ensuring everyone stays on task. They can manage tickets, assign them to the right developer, and document every step for future reference
Project Managers: They can use YouTrack for a comprehensive overview of tasks and the entire project. The software's kanban functionality allows for efficient project management and tracking
Non-Technical Users: YouTrack is user-friendly for non-technical users. With a simple cheat sheet, they can quickly learn to use the software as a customer support tool. The interface is clean and not overwhelming
Developers: Developers can benefit from YouTrack's integration with VCS repos such as Github or Gitlab. They can also use the software's numerous custom fields and options to enhance the issue tracking experience
Teams Seeking Customization: Teams that value the ability to heavily customize their tools to fit their needs will find YouTrack useful. The software offers excellent customization features, including the ability to add custom styling to the Kanban board.
Youtrack Reviews
4.5
Youtrack rating
4.0
Ease of use
4.5
Customer service
4.6
Value for money
4.0
Likelihood to recommend
4.5
Features
16 Youtrack Reviews
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Anthony Rodriguez
Unraveling the Power of YouTrack: A Seamless Project Management Experience
This is the best project management app I've ever used! I absolutely love the workflow and interface of YouTrack. It's incredibly intuitive and easy to use. I particularly appreciate the individual dashboards and kanban tool, which allow me to assign tasks to individual project members. It's automated, reducing the risk of error, and it's quick and clear. The integration is seamless, and I love the look and functionality of the app. Using @ promotes collaboration, and the individual posts feel more like a social network than a work tool. The software design is really attractive. I have no complaints, although I wouldn't mind some tutorials, but the support team is very helpful.
July 20, 2024
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Susan Brown
YouTrack: Streamlining Projects and Tasks
In my business, we effectively use YouTrack to monitor issues and projects, ensuring everyone stays on task and aware of their duties. I highly value YouTrack's ability to offer excellent tools for users to stay on top of projects. For example, a user can spot a bug in our processing software and create a ticket. Our IT team can then manage the ticket and assign it to the right developer to begin investigating and fixing the bug. The developer can post updates on the ticket, such as requests for more information or signaling readiness for QA testing. Every step is documented for future reference. However, I don't like that users, apart from IT staff, can't edit their own tickets after submission unless IT activates this option.
July 16, 2024
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Gis S
JIRA's Twin at Home: YouTrack!
I believe that YouTrack is just a copy of JIRA, mimicking all its good features. I often find it extremely difficult to locate tickets.
July 9, 2024
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Nancy Jones
Excellent for Managing and Monitoring Projects
I find YouTrack's customizable features interesting, but setting up some of its plugin functionality can be somewhat difficult.
June 29, 2024
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Cade M
YouTrack: A User-Friendly Task Management Tool
I've found YouTrack to be incredibly user-friendly, with a clean interface that makes navigation simple. The search functionality is top-notch, allowing me to find tasks quickly and efficiently
June 24, 2024
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Daniel
JetBrains' Commitment to Excellence: YouTrack's Constant Updates and Improvements
Lastly, the constant updates and improvements show that JetBrains is committed to making YouTrack the best it can be.
June 18, 2024
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Justin
Efficient Task Management and Exceptional Customer Support in YouTrack
I love the keyboard shortcuts in YouTrack, they make task management faster and more efficient. The customer support for YouTrack is commendable, they are always ready to help when needed
June 9, 2024
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Douglas C
Superior Bug Tracking with YouTrack
I value YouTrack's integration with VCS repos such as Github or Gitlab and its numerous custom fields and options that enhance the issue tracking experience. Jetbrains' customer support is also commendable. However, I find the UI overly minimalistic, as I favor more detailed ones. I transitioned to YouTrack from Bugify, which was becoming outdated due to lack of updates from its developer. I needed a replacement to utilize new security features and SSO login.
June 1, 2024
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Rebecca
Seamless Integration and Insightful Reporting with YouTrack
I've been impressed with the seamless integration of YouTrack with our other tools like GitHub and Slack. The reporting feature provides insightful data that helps us make informed decisions
May 26, 2024
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Jeffrey C
Flexible YouTrack with Invaluable Time Tracking Feature
I appreciate the flexibility of YouTrack, it allows me to tailor the software to fit my team's needs perfectly. The time tracking feature has been invaluable in managing our work hours and project deadlines
May 20, 2024
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Theresa
Swift and Unrestricted: The YouTrack Experience
I find YouTrack to be user-friendly and highly adaptable to different workflow styles. It's lightweight and faster than some competitors. However, I faced challenges when trying to implement SCRUM due to its lack of defined parameters for sprints and backlogs. I chose YouTrack for a comprehensive overview of tasks and the entire project.
May 11, 2024
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Justin D
Agile Board Boosts Team Productivity with Custom Workflows
the agile board feature has greatly improved our team's productivity. The ability to customize workflows is a game-changer
May 7, 2024
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Raymond
Discovering YouTrack: A Reliable and User-Friendly Project/Bug Tracker
My overall experience with YouTrack has been positive. I've been running it within my own environments and I can't recall a time when I've encountered any problems or outages. It's incredibly reliable and efficient, without requiring unreasonable system requirements. Both internal and external users often comment on its ease of use, as we can hide the parts that are not user-friendly for non-technical users. I manage my projects using the kanban functionality and when I show the boards to some of my clients who are familiar with JIRA, they often comment on how clean the interface is. It's easy to use not just for techies but also for end users. I use it as a customer support tool and with a simple cheat sheet, users are up and running very quickly. This is not the case with JIRA, which can be overwhelming for non-techies and is also much more expensive. There's very little to criticize about YouTrack, although there are some minor gaps in functionality.
April 27, 2024
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John
YouTrack: An Excellent Project Management Tool
I've been using YouTrack for project management and I must say, it's an excellent tool
April 23, 2024
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Natalie Jones
Cost-Effective Jira Alternative: YouTrack for Startups and SMEs
My team and I switched to YouTrack from Jira / Confluence as a cost-effective alternative. The migration was smooth, allowing us to transfer all our existing data with minimal manual configuration. However, we found that YouTrack loaded very slowly, even slower than Jira, affecting tasks like changing ticket statuses and reporting new tickets. The user interface was also confusing and clunky, particularly when managing multiple projects. Despite these issues, we chose YouTrack for its affordability and because it initially seemed like a good alternative. We were seeking a faster, more responsive tool due to issues with Jira / Confluence's slow loading times. We also wanted an all-inclusive tool and didn't want to pay for Confluence separately.
April 16, 2024
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Bruce M
Top-notch Task Tracking with YouTrack
I had a very positive experience with YouTrack and would highly recommend it, particularly for teams who like to customize their tools to fit their needs. I valued the ability to heavily customize this product. I've also used its workflow functionality, which I found to be very useful and comprehensive. The documentation is excellent and thorough, a significant advantage that is often overlooked. I wanted to add custom styling to our Kanban board to change the card colors from green to red based on their due date, but I couldn't do it with the functions provided by YouTrack. I had to inject a custom script, so it would be great if this feature was included. I switched to YouTrack because Trello was too simple.
April 14, 2024