WordPress.com is an essential tool for launching an online business. It provides access to pre-designed themes for quick website creation. Users have the flexibility to edit these themes or build a unique site from scratch using the intuitive drag-and-drop system. This platform simplifies the process of establishing an online presence, making it accessible to users with varying levels of technical expertise.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is WordPress.com?
  • 04How WordPress.com compare to similar software?
  • 05Who is WordPress.com best for according to our reviewers?
  • 06WordPress.com Reviews

What is WordPress.com?

WordPress.com is a widely used Content Management System (CMS) that allows users to easily design and manage websites, including e-commerce stores, showcase sites, or portfolios. It is user-friendly and does not require any technical coding knowledge. Users can choose from various themes and customize them to fit their brand image. WordPress also offers over 55,000 plug-ins to add functionalities to the website, allowing it to grow with the business. It also provides easy website management features like creating drafts, scheduling blog posts, and securing page access with passwords. Currently, 43% of the world's websites are built using WordPress, including those of major companies like Slack, Disney, Facebook, Bloomberg, Salesforce, and CNN.

Pros from reviewers

  • High customizability: The platform offers high customizability, allowing users to tailor their websites to their specific needs and preferences

  • Easy to use: WordPress.com is known for its user-friendly interface, making it easy for beginners to create and manage their websites

  • Wide range of plugins: WordPress.com supports a wide range of third-party plugins, enhancing its functionality and improving the design of websites

  • Excellent customer support: Many users have praised the customer support of WordPress.com, stating that they are available 24/7 and always do their best to assist

  • Cost-effective: Compared to other platforms, WordPress.com is considered a cost-effective solution for creating and managing websites.

Cons from reviewers

  • User-unfriendliness for beginners: WordPress.com can be complicated and time-consuming to understand, particularly for beginners or affiliates. This can make the platform less appealing for those who are new to website building or affiliate marketing.

  • Absence of specific error details: When a site crashes, WordPress.com does not provide specific error details, forcing users to examine each plugin individually, which can be time-consuming and frustrating

  • High maintenance and security issues: The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. The platform is also frequently targeted, requiring constant security vigilance

  • Lack of live support: WordPress.com does not offer live support, which can be a significant drawback for users who need immediate assistance. The only support available is through the community forum, which is not guaranteed as it's provided by random users

  • Limited SEO features: The premium version of WordPress.com lacks SEO features. For instance, it shows the date in the article slug which can't be removed, and the Robot.txt disallows bingbots. These can't be changed unless users upgrade to the business plan, which is significantly more expensive

Main features

Starting Price

$9

/ month

Free Plan

Yes

A quick and intuitive editor

Automatic backups and updates

Analyze and enhance your statistics

Create a professional email

An always available support

WordPress and Wix are both popular website-building platforms that cater to different types of users and offer distinct approaches to creating websites. Despite serving a similar purpose, several key differences set them apart. The primary difference lies in the level of flexibility and control each platform offers.


WordPress is an open-source content management system (CMS) that allows for deep customization and scalability. It’s highly flexible, with thousands of themes and plugins available for users to extend its functionality. Whether you're looking to create a blog, an eCommerce store, or a business website, WordPress offers vast customization options and integrations. However, this flexibility comes with a steeper learning curve. Users need a certain level of technical skill, especially if they want to implement custom designs or advanced features.


Wix, on the other hand, is a fully hosted website builder that provides an intuitive drag-and-drop interface, making it easy for...

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WordPress.com

Create your website rapidly and easily, and start selling online in no time

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Wix

Website creation solution

10% off monthly or annual plans on Wix

Save up to $63

Get Wix deal

If you're wondering what the main difference is between HubSpot and WordPress website creation software, we'd say it all depends on your objective. The WordPress platform is the one to consider if you want to create a site for your start-up without spending too much time or money on it. However, if you're looking for a site creation platform with full digital marketing functionality, then HubSpot is the best choice. In short, WordPress is ideal for designing a website, while HubSpot is relevant for developing a sales and marketing strategy.


WordPress has a lot going for it if you're looking for a tool that's easy to get to grips with and allows you to roll out a simple but attractive site as quickly as possible. Flexible and customisable, WordPress is also a free, open source solution. So you can start using it straight away, without spending any money, while benefiting from the support of a massive community of users and developers. However, if you want to go further, you may need...

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WordPress.com

Create your website rapidly and easily, and start selling online in no time

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HubSpot

CRM, marketing automation & customer service software suite

75% off for 1 year on HubSpot

Save up to $7,000

Get HubSpot deal

ClickFunnels and WordPress are user-friendly e-commerce tools that allow you to create websites, sales pages, e-commerce stores, and sales funnels. However, the focus of each product is different and may guide your decision as to which is right for your business. WordPress is a dedicated CMS that accommodates a range of websites, including landing pages and online stores via plug-ins such as WooCommerce. You can also use WordPress to build sales funnels using plug-ins like FunnelKit or WP Funnels. WordPress is a highly customizable platform thanks to the large number of design themes and plug-ins it offers. 


ClickFunnels focuses on building sales funnels, but it extends to a broader range of use cases. With ClickFunnels, you can create websites, landing pages, email marketing, online courses, and marketing workflows. You can also build an e-commerce site using ClickFunnels (a dedicated e-commerce feature is in development). The other significant difference between the platforms...

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WordPress.com

Create your website rapidly and easily, and start selling online in no time

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ClickFunnels

All-in-one sales funnel management

1 month free on the Pro plan on ClickFunnels

Save up to $197

Get ClickFunnels deal

Who is WordPress.com best for according to our reviewers?

  • Bloggers: WordPress.com is mainly a blogging platform. It's excellent as a blog, but the multitude of plugins can make the website hard to manage. It's also frequently targeted, requiring constant security vigilance

  • Web Designers: WordPress.com is highly recommended for web designers due to its seamless web design experience, adaptability, and user-friendly interface. It supports a wide range of third-party plugins, enhancing its functionality and improving designs

  • Web Developers: This platform is suitable for web developers due to its high customizability and the ability to incorporate various plugins or even create their own. It enables the construction of websites without coding and the establishment of an ecommerce site in a few hours

  • Small Business Owners: WordPress.com is suitable for small businesses and DIY websites. It's easy to install and offers a wide range of plugins. However, the multitude of plugins can make the website hard to manage, with something breaking almost daily

  • Novice Users: WordPress.com has plenty of resources available for beginners, which helps to shorten the learning curve. However, it could be more user-friendly and less complicated to understand.

  • WordPress.com Reviews

    3.9

    WordPress.com rating

    4.5

    Ease of use

    4.7

    Customer service

    4.6

    Value for money

    4.3

    Likelihood to recommend

    4.5

    Features

    23 WordPress.com Reviews

    3.9 (23 reviews)
    Leave a review
    • Zachary

      Needs Improvement for Beginners.

      As a novice, I believe that wordpress-com could be more user-friendly.

      September 10, 2024

    • Kimberly R

      The Supportive WordPress.com Community: A Valuable Resource for Users

      Lastly, the community around WordPress.com is very supportive. There are numerous forums and resources available to help you navigate any issues you might encounter.

      September 2, 2024

    • Theresa R

      Commending Wordpress.com's Ethical Commitment to User Interactions

      I am absolutely thrilled with Wordpress.com's commitment to maintaining the integrity of their forum posts. It's clear they value the authenticity of user interactions, even if they contain personal or sensitive data. I am confident that their policies are in line with legal regulations, always prioritizing the best interest of their users. Their ethical stance is straightforward and commendable. It's refreshing to see a company that stands by its principles with such unwavering dedication.

      August 24, 2024

    • Gabriel S

      Exploring Wordpress.org: A Personal Journey and Learning Experience

      I highly recommend exploring the features of wordpress.org over wordpress.com. I'm investing $4 a month and it's been an interesting journey. There was this one time when all my plugins and settings were refreshed on one of my sites, giving me a clean slate to start anew. My site went through a phase of being unreachable, which was a unique challenge. Even after following the suggested step of deleting cookies, my site remained in its own cocoon. It's like a constant reminder to keep my digital space clean by deleting cookies. It's been a learning curve and I'm excited to see what's next!

      August 18, 2024

    • Joe B

      Commendable Mobile Responsiveness: WordPress.com Themes Ensure Accessible Websites on All Devices

      The mobile responsiveness of WordPress.com themes is commendable. It ensures that the websites I build are accessible on all devices

      August 11, 2024

    • Jean Smith

      Efficient E-commerce Features on WordPress.com: A Game-Changer for Online Stores

      The e-commerce features on WordPress.com have been invaluable in setting up online stores for my clients. The integration with payment gateways is seamless and efficient

      August 6, 2024

    • Stephen W

      Unique Experience with WordPress.com's Happiness Engineers

      I've been using the internet for my business for 15 years and I must say, the 'happiness engineers' at WordPress.com are truly unique! They are unlike any team I've ever worked with. Their distinctive approach and style may take some getting used to, but it's refreshing to see a team that stands out in the digital world.

      July 28, 2024

    • Eric Garcia

      WordPress.com: A Blogger's Breeze

      As a blogger, I appreciate the simplicity of publishing and editing content on WordPress.com. It has made my blogging journey a breeze

      July 21, 2024

    • Roger Miller

      Wordpress.com is an Absolute Rip-off

      I believe that WordPress.com is a complete scam! The service is disastrous and the price-performance ratio is awful. Even with the Business plan, the domain still looks unprofessional with the ...wordpress.com ending.

      July 16, 2024

    • Patrick J

      Challenging to Navigate

      I find WordPress.com somewhat disappointing and frustrating. I think it has potential, but it's too complicated and time-consuming to understand, particularly as an affiliate. I switched to WordPress because I am more familiar with this platform.

      July 6, 2024

    • David

      Designing Unique and Visible Websites with WordPress.com

      I have been able to design unique, functional websites for a variety of clients using WordPress.com. The SEO tools provided have been instrumental in improving the online visibility of the websites I manage

      July 1, 2024

    • Judy Garcia

      Impressive Affordability: WordPress.com Delivers Value and Rich Features

      The affordability of WordPress.com packages is impressive. It provides value for money considering the rich features it offers

      June 23, 2024

    • Patrick Miller

      Exploring the Unique SEO Features of WordPress.com Premium

      I'm genuinely thrilled with the premium version of WordPress.com, especially because of its unique SEO features. It cleverly includes the date in the article slug, which adds a time context to my posts, and it's fascinating how the Robot.txt is set to disallow bingbots, ensuring a more Google-centric SEO approach. The best part is, these features are exclusive to the premium plan, but if I want to explore more, I can always upgrade to the business plan. It's a bit more of an investment, but considering the additional functionalities it offers, it's definitely worth it. Even though it might not have every single feature other platforms offer, it's got its own unique set of tools that make it stand out.

      June 17, 2024

    • Emily D

      Working with WordPress for 4-6 Hours

      I've been using WordPress for 4-6 months and their live chat support has been extremely helpful. They've resolved every issue I've had, including a recent account access problem. They're available 24/7 and always do their best to assist me. Even though my English isn't great, they still understand and listen to me. I'm very thankful for WordPress!

      June 10, 2024

    • Joyce Williams

      Exceptional Customer Support and Regular Updates at WordPress.com

      The customer support team at WordPress.com is exceptional, they are always ready to assist whenever I encounter any challenges. The regular updates and improvements on the platform keep it fresh and ahead of other website builders

      June 2, 2024

    • Remy D

      Not Recommended.

      The customer support for Wordpress-com is ineffective. Despite reporting a bug six times, I received no substantial assistance to resolve it. Even though I haven't updated my website in months, a client recently noticed that the design is disorganized. I find it unacceptable that I haven't received help to fix this problem, especially since it was caused by Wordpress itself.

      May 27, 2024

    • Madison Smith

      Unlocking Web Development Potential with WordPress

      As a Web Developer, I frequently use WordPress due to its high customizability and the ability to incorporate various plugins or even create my own. It enables me to construct websites without coding and establish an ecommerce site in a few hours. However, when the site crashes, WordPress doesn't provide specific error details, forcing me to examine each plugin individually.

      May 21, 2024

    • Sarah Jones

      Effortless Website Creation with User-Friendly Interface and Abundant Themes

      its user-friendly interface allows me to create stunning websites with ease. The vast array of themes and plugins available has made my job significantly easier

      May 11, 2024

    • Maria D

      Proactive and Patient: A Review on WordPress.com

      The assistance I received was extremely beneficial, practical, and completely resolved my issue. I want to express my gratitude to Neha S, Admin P, Ian, OmarFPG, Henry Cee, Zane, and Tobi for their continuous support. Each of them contributed to the resolution of my problem and guided me throughout the entire process, even as I was transitioning away from their service. I can't praise the team enough. They were all incredibly patient and action-driven throughout the entire process. They transformed what could have been a highly stressful and frustrating situation into one where I felt supported at every stage. It was an admirable customer support experience.

      May 5, 2024

    • Christian C

      Unlocking Web Design Potential with WordPress

      WordPress offers me a seamless web design experience and enables me to fulfill my clients' project expectations. It's an excellent CMS and I strongly recommend it to anyone interested in web design. It's the most adaptable and user-friendly CMS I've used, surpassing alternatives like Drupal. WordPress simplifies the web-building process and supports a wide range of third-party plugins, enhancing its functionality and improving my designs. There are plenty of resources available for beginners, which helps to shorten the learning curve. The flexibility I have when working on my projects with WordPress is unparalleled. However, a significant drawback is the absence of live support. The only support available is through the community forum, which is not guaranteed as it's provided by random users. I switched to WordPress from Drupal because, while Drupal is decent, it's not as easy to use and doesn't meet my needs.

      April 28, 2024

    • Juan

      Versatility of WordPress.com for Web Development

      As a professional web developer, I find WordPress.com to be an incredibly versatile platform

      April 23, 2024

    • Philip

      Switching to WordPress.com: A Cost-Effective, Feature-Rich Website Platform

      I've recently made the switch to WordPress.com and I'm thrilled with my decision! Initially, I was considering Ionos, but the cost was around $19. WordPress.com offered me a more budget-friendly alternative. I was able to transfer my domain for a mere $52, which was a pleasant surprise! What really impressed me was their unique creator plan. It's a comprehensive package that unlocks a plethora of features like plugins and themes. Yes, it's priced at $3, but considering the value it offers, I find it to be a worthwhile investment. One thing I appreciate about WordPress.com is their transparency. They don't automatically include all features in the basic plan, but they do offer them in their specialized plans. This allows me to choose exactly what I need and pay for what I use. What's more, I discovered that I could use my backed-up website files to restore my site, but this feature is part of the creator plan. It's a small price to pay for such convenience and peace of mind. I would highly recommend WordPress.com for anyone looking for a cost-effective, feature-rich platform for their website. It's a different experience from WordPress.org, but in my opinion, it's a more streamlined and user-friendly option.

      April 16, 2024

    • Danielle D

      Common Thread in Positive Reviews: Most Users Only Experience with WordPress

      In my view, WordPress is mainly a blogging platform and I don't recommend it for large corporate websites due to its numerous flaws. While using any of the DIY theme builders can result in a visually pleasing website, it can quickly turn into a maintenance, security, and SEO nightmare. The time spent fixing issues could be better utilized on a more reliable system. The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. I think WordPress is only suitable for small DIY websites or small businesses. It's easy to install and offers a wide range of plugins. Although it's excellent as a blog, the multitude of plugins can make the website hard to manage, with something breaking almost daily. The platform is also frequently targeted, requiring constant security vigilance. I don't advise it for a multi-website CMS. I only chose WordPress because it was a client's preference.

      April 16, 2024