What is Teamleader?
Pros from reviewers
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Easy and quick to use: Teamleader is designed to be user-friendly and intuitive, making it easy and quick for users to navigate and perform tasks
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Comprehensive tool for managing clients, projects, tasks, hours, and invoices: Teamleader provides an all-in-one solution for managing various aspects of a business, from clients and contacts to tasks and budgets, including the ability to track time, monitor project progress, and invoice directly from the software
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Seamless integration with other software: Teamleader offers numerous integrations with other software, simplifying tasks and improving efficiency
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Excellent support: Teamleader provides excellent customer support, responding positively to feedback and continually working to improve the software based on user needs.
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Extensive customization options: The software offers a wide range of customization options, allowing users to create a CRM environment that perfectly suits their company's needs, saving significant administration time
Cons from reviewers
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Limited flexibility and ease of use: Some users find Teamleader to be rigid and not user-friendly, particularly when managing projects and budgets, and its time tracking feature can be time-consuming to use
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Additional cost for integrations: While Teamleader offers numerous integrations that can simplify tasks, these often come at an additional cost, which can increase the overall expense of using the software
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Lack of geographical segmentation: For users operating in specific markets, such as the Italian market, Teamleader does not offer the ability to segment prospects by province, which can limit its effectiveness in these regions
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Inability to upload multiple files at once: Users have reported that they cannot upload multiple files at once for a single customer, which can be time-consuming and frustrating.
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Limited reporting and analytics capabilities: Despite its ease of use and customization options, Teamleader's reporting and analytics features are not as robust as they could be, potentially limiting the depth of insights users can gain from their data
Main features
Starting Price
Free Plan
Suitable for SMEs
Cloud-Based System
Integration Capabilities
Comprehensive Features
Real-Time Monitoring
Starting Price
N/A
Free Plan
No
Suitable for SMEs
Cloud-Based System
Integration Capabilities
Comprehensive Features
Real-Time Monitoring
How Teamleader compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Teamleader best for according to our reviewers?
Accounting Professionals: Teamleader simplifies invoice issuance and prevents errors, making it a great product for accounting professionals. It integrates seamlessly with accounting systems, speeding up the process. However, it does not provide a method to archive used and expired quotes.
Sales Teams: The CRM system of Teamleader is incredibly user-friendly and provides numerous integrations that simplify tasks, making it a great tool for sales teams. However, it lacks customization and automation options compared to other software like ActiveCampaign
Small to Medium-Sized Businesses: Teamleader is ideal for small to medium-sized businesses due to its user-friendly interface and extensive customization options. It allows businesses to create a CRM environment that suits their specific needs, saving significant administration time daily
Project Managers: Teamleader is a comprehensive tool for managing clients, projects, tasks, hours, and invoices. It is particularly beneficial for project managers as it allows them to track time and monitor project progress. However, it lacks flexibility when dealing with retainer contracts and the user interface isn't always user-friendly
Freelancers: Teamleader is an excellent app for freelancers as it provides a snapshot of customers and deals, and allows tracking the progress of a project on the timeline. It also enables the creation of personalized templates for offers and contracts. However, it does not allow uploading multiple files at once for a single customer
Teamleader Reviews
4.6
Teamleader rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.0
Features
21 Teamleader Reviews
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Brandon Jones
Enhanced Customer Service with Teamleader's Efficient Ticketing System
The ticketing system in Teamleader has greatly improved our customer service. It helps us manage queries efficiently and ensures nothing falls through the cracks
August 27, 2024
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Veda M
Effortless, Comprehensive CRM Ready in a Flash
As a user, I find the CRM of Teamleader ideal for small teams. It's quick to set up and offers all necessary functionalities like planning, invoicing, etc. through its various modules. I appreciate its integrations that simplify daily use. Overall, it's a simple yet effective CRM tool that provides more than just basic sales functionality. However, despite its popularity, it sometimes feels like a beginner's CRUD application. The various modules can make it feel a bit crowded and it seems to suffer from 'featurism'. When I shared my feedback, the vendor explained that Teamleader is designed to handle the entire workflow, which might feel crowded to some, but works for 95% of their users. They assured me that they never add unnecessary features. They also believe that Teamleader looks better than most of the competition, but they are working on a makeover to improve the functional design.
August 17, 2024
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Julie M
The Ideal Solution for Our Business Needs
I find Teamleader extremely beneficial as it provides all the necessary data analytics for our decision-making. Its purchasing and invoicing methods are clear and intuitive, and I'm particularly impressed with the CRM functionality. However, I must admit we're not using Teamleader to its full potential, but we have no complaints so far. We chose Teamleader partly due to their continuous innovation, which gives us confidence in their service. I received a response from the vendor thanking me for my review and offering assistance to help us maximize our use of Teamleader.
August 11, 2024
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Bryan Williams
Empowering Asset: Teamleader
The more I utilize Team Leader, the more I value it. It's a fantastic tool for monitoring sales across the pipeline, which I strongly endorse. The software is all-encompassing, enabling me to flexibly search the database for deals, companies, and contacts. With the Chrome widget, I can track any email I send, offering a comprehensive tracking of client accounts. The task setting and reminders are also effective, ensuring I consistently follow up with clients. However, some of the saving functions could be more intuitive. Once I understood it, it functioned flawlessly. I also believe it would be advantageous if they developed widgets for browsers other than Chrome. The vendor responded positively to my review, expressing their delight that Teamleader is providing more value for me each day.
August 4, 2024
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Doris Martinez
Top-tier CRM for Small and Medium Enterprises: Teamleader
I've been using Teamleader since 2014 and have never had any problems. The CRM is simple and comprehensive, which made it easy to sell to my sales team. I'm also impressed with the mobile app integration. However, I think the project management module could have more functionality for complex projects. For such tasks, I suggest using a dedicated project management software like MS-Project. After my review, the vendor thanked me and said they've recently updated their project features to improve efficiency. They also encouraged me to contact them if I still find anything lacking for managing complex projects. This response was given in December 2020.
July 29, 2024
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Grace Davis
Experiencing Teamleader: Streamlining Invoicing and Budget Control
I consider Teamleader a great product that simplifies invoice issuance and helps prevent errors. It's very handy and integrates seamlessly with our Belgian accounting system, speeding up the process. I value the ability to input all quotes for budget control. However, I wish there was a method to archive used and expired quotes, as they still show up in the active deal menu. The vendor responded positively to my feedback, pledging to address the issue with expired quotes. They expressed gratitude for my review and reassured me that their aim is to ease business processes.
July 22, 2024
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Bobby Martinez
Exceptional Customer Support: Teamleader's Responsive and Knowledgeable Assistance
I've found the customer support for Teamleader to be top-notch. They're responsive, knowledgeable, and always ready to assist
July 14, 2024
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Joyce A
Quality CRM Software with Excellent Support
Overall, I believe Teamleader is an excellent app! I certainly receive good support. I perceive it as a pleasant online customer-based system with a satisfactory overall user experience. It's wonderful to have a snapshot of my customers and deals, and I value being able to track the progress of a project on the timeline. I also appreciate the ability to create my own templates for offers and contracts for my customers. However, I find it annoying that I can't upload multiple files at once for a single customer - I have to upload them individually, which is time-consuming and occasionally frustrating. The same applies to deleting files. Additionally, I don't consider the price particularly affordable, and I'm convinced there must be cheaper alternatives available. In response to my review, the vendor suggested exploring their integration with Dropbox to make adding and removing files less time-consuming.
July 8, 2024
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Amy W
Simplified Invoicing with Teamleader
The invoicing feature of Teamleader has simplified our billing process. It's easy to use and has saved us a great deal of time
July 1, 2024
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Michael
An All-Inclusive CRM, Project Management, Time Tracking and Invoicing Solution
Teamleader is a comprehensive tool that I use for managing clients, projects, tasks, hours, and invoices. However, I find it lacks flexibility, especially when dealing with retainer contracts. I appreciate being able to manage all aspects of my projects, from clients and contacts to tasks and budgets. The ability to track time and monitor project progress is beneficial, as well as the ability to invoice directly from the software and integrate these invoices into my accounting software. However, I am disappointed with the lack of flexibility and ease of use. The software is quite rigid and the user interface isn't always user-friendly, particularly when managing projects and budgets. It works well for fixed-price projects with clear start and end dates, milestones, and tasks, but struggles with retainer contracts. Time tracking is also time-consuming, making it difficult to get everyone on board. The vendor responded to my feedback, suggesting adding monthly or quarterly milestones for projects with flexible end dates and retainer fees. They also mentioned that they are working on improving the time tracking feature.
June 25, 2024
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Jessica A
Efficient CRM System with User-Friendly Interface
The CRM system of Teamleader works flawlessly and is incredibly user-friendly. It provides numerous integrations that greatly simplify tasks, although these often come at an additional cost. The CRM package lacks customization, restricting me to the options Teamleader provides. Ultimately, I opted for ActiveCampaign due to its superior customization and automation options. The vendor responded to my review, expressing disappointment that they weren't my final choice, but appreciating my positive feedback on their CRM features. They also left the door open for me should I decide to reconsider.
June 15, 2024
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Debra W
Enhanced Performance Tracking: Teamleader's Reporting Features Provide Valuable Insights
The reporting features in Teamleader have given us valuable insights into our performance. We can easily track key metrics and make data-driven decisions
June 11, 2024
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William A
Teamleader Mobile App: Revolutionizing Remote Work
The mobile app for Teamleader has been a game-changer for our remote work. It allows us to stay connected and productive no matter where we are
June 1, 2024
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Patrick Williams
Seamless Integration: Teamleader's Exceptional Capabilities
The integration capabilities of Teamleader are exceptional. We've been able to seamlessly connect it with our other software tools, creating a unified system that covers all our needs
May 25, 2024
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Jesse S
Teamleader's Impressive Project Management Capabilities
I've been particularly impressed by the project management capabilities of Teamleader. It allows us to easily assign tasks, monitor progress, and ensure deadlines are met
May 21, 2024
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Juan S
Managing Workflow with Teamleader
I've found Teamleader to be an excellent tool for managing my team's workflow
May 11, 2024
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Carol J
Streamlined Client Management with Teamleader's CRM Functionality
Teamleader's CRM functionality has streamlined our client management process, making it easier than ever to keep track of contacts and communications
May 7, 2024
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Logan Smith
Boosting Productivity with Intuitive Interface and Time Tracking Feature
its intuitive interface and robust features have significantly improved our productivity. The time tracking feature, in particular, has been invaluable in ensuring we stay on schedule
April 30, 2024
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Brian A
Outstanding Support from Teamleader!
I am extremely satisfied with the excellent support provided by Teamleader software.
April 23, 2024
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Keilani D
Poor Customer Support Experience
I selected and implemented Team Leader in 2018 after considering various software options. The tool has numerous advantages but also several drawbacks. For example, I operate in the Italian market and there's no feature to segment my prospects by province as the Italian provinces are not incorporated in the system. I brought this issue to the attention of customer service who assured a solution within 3 months. However, the deadline has passed and the issue is still unresolved, which is very disappointing. On the bright side, the software is user-friendly and has an intelligent frontend layout, although the project management feature could be enhanced. The vendor responded to my review, apologized for the delay, and assured me that they have been working hard to include the provinces and improve the project features. They also urged me to contact them if I have any other issues. I received this response in December 2020.
April 16, 2024
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Shirley S
User-Friendly Software
I found Teamleader to be quick to set up, user-friendly, and accessible from anywhere!
April 15, 2024