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6 Best Alternatives to ServiceNow in September 2024

Alternatives & Competitors to ServiceNow

  1. 1

    Zendesk

    6 months free
  2. 2

    Freshservice

    90% off the Pro plan for 1 year
  3. 3

    Asana

    6 months free on the Advanced plan
  4. 4

    Freshdesk

    90% off the Pro plan for 1 year
  5. 5

    Dell Technologies

    20% off

Here are competitors or alternatives to ServiceNow and other similar IT Management software. You need to consider some important factors when choosing a tool like ServiceNow for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to ServiceNow that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of ServiceNow. Discover sofware like Zendesk, Freshservice, Asana or Freshdesk.

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List of Alternatives to ServiceNow

From IT Management tools, we have selected the best alternatives to ServiceNow based on reviews for each solution and similarities with ServiceNow. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo zendesk

1. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.2 (25 reviews)
1 deal available | Redeemed by 1020 members
Customer Experience Customer Support CRM AI Customer Support

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

logo freshservice

2. Freshservice

Intelligent, flexible and intuitive ITSM software

4.1 (24 reviews)
1 deal available | Redeemed by 56 members
IT Management Employee Engagement AI Development

90% off the Pro plan for 1 year

Save up to $100,000

Freshservice's no-code, intuitive, and intelligent solution leverages AI to help companies of all sizes be more efficient, effective, and achieve a better ROI.

logo asana

3. Asana

Project management platform

4.6 (24 reviews)
1 deal available | Redeemed by 384 members
Collaboration IT Management Task Management

6 months free on the Advanced plan

Save up to $2,400

Asana's platform supports you across work management and project planning. The platform allows you to have more visibility in how your daily work is connected to the company's bigger picture, and how to better organize yourself, communicate more efficiently, manage tasks and deadlines in order to finalize your products, services or deliverables on time; less work about work, and more focus time on what matters most.

logo freshdesk

4. Freshdesk

Customer service software to optimize your client communication

4.4 (24 reviews)
1 deal available | Redeemed by 321 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo dell technologies

5. Dell Technologies

Driving excellence in every byte

3.8 (24 reviews)
1 deal available | Redeemed by 37 members
IT Management

20% off

Save up to $208

Dell Technologies provides a broad range of IT solutions and services that empower businesses and individuals alike. As a global leader, Dell is dedicated to driving human progress by transforming computing, networking, and data storage.

logo freshworks

6. Freshworks

Software suite for sales, marketing, and customer service teams

3.8 (20 reviews)
1 deal available | Redeemed by 954 members
Lead Management Customer Experience AI Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshworks leverages AI to centralize, share, and understand data across your business. By utilizing AI, your marketing, sales, and customer service teams can work on the same data to provide a unique and personalized experience to each lead and customer.