What is Mural?
Pros from reviewers
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Enables effective collaboration and communication: Mural allows for real-time meetings where users can share ideas, work on a virtual whiteboard simultaneously, and communicate visually, no matter where they are. This makes it a powerful tool for collaboration and communication
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Enhances remote collaboration: Mural is an excellent tool for remote collaboration, enabling users to brainstorm, plan projects, and synthesize data in real time with teams in various locations. It eliminates the need for co-location and travel, making it ideal for remote teams
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Offers administrative control: Mural provides more administrative control compared to other tools, allowing for the use of company templates and ensuring privacy and security. This makes it a reliable tool for businesses and organizations.
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Provides a wide range of templates and guides: Mural offers a variety of templates and guides for immediate use, making it easy to onboard a team. It caters to diverse needs within the same app, making it a versatile tool for different types of projects
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Facilitates visual organization and planning: Mural is excellent for visual organization and planning, allowing users to turn ideas into visual representations that can be shared with others. It is particularly useful for small work groups and personal use
Cons from reviewers
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Bandwidth demands for online collaboration: Mural can be demanding in terms of bandwidth, which can pose a challenge for online collaboration, especially for users with limited bandwidth
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Unclear linking feature: The linking feature in Mural could be improved, as it's not always clear when items are linked. This can lead to confusion as the only indication of a link is a small icon at the bottom of the card
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Uninspiring templates and fonts: Some users find Mural's templates and fonts less appealing than those of its competitors, such as Miro. This can make the process of adjusting everything to personal preference more effortful than necessary
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Time-consuming offline data download: Downloading data for offline use can be a lengthy process. Mural sends a download link to the user's registered email, but the time it takes to receive this email can vary.
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Limited space for large projects: Despite its many advantages, Mural can be restrictive when it comes to space for larger projects. Users have reported running out of space during extensive projects, indicating a need for more flexibility in terms of expanding artboards or having multiple artboards
Main features
Starting Price
Free Plan
Interactive workshops and meetings
Intuitive design and user interface
Integration with popular tools
Real-time collaboration
Extensive template library
Starting Price
N/A
Free Plan
No
Interactive workshops and meetings
Intuitive design and user interface
Integration with popular tools
Real-time collaboration
Extensive template library
How Mural compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Miro and Mural are both leading visual collaboration platforms, each designed to enhance teamwork, creativity, and communication. They share several core features that facilitate collaborative work, such as digital whiteboards, templates, and real-time collaboration tools. However, the key difference between Miro and Mural lies in their unique offerings and the specific strengths they bring to the table.
Miro, often favored for its versatility, provides an extensive library of templates and a user-friendly interface, making it an excellent choice for teams focused on brainstorming, ideation, and visual planning. It excels in fostering creativity and collaboration among teams, offering an array of widgets and integrations that support various workflows. Miro's simplicity and ease of use make it accessible to a wide range of users, from creative teams to project managers.
Mural, on the other hand, stands out for its advanced design thinking and user experience capabilities. It caters to...
Who is Mural best for according to our reviewers?
Personal Users: Individuals who use Mural for personal organization and planning, turning ideas into visual representations and using it as a foundation for personal projects
Small Work Groups: Teams that utilize Mural for quick and easy collaboration, turning ideas into shareable visual representations and using it as a basis for group projects
Designers: Professionals who use Mural for visual organization, planning, and collaboration on design projects, especially in remote work settings
Business Start-ups: Teams that use Mural for organizing flow charts and business processes, and incorporating these into investor presentations.
Workshop Facilitators: Individuals who use Mural to guide groups through experiential learning and discussions, capturing meetings in a visually engaging way and leading to emergent thinking and non-intuitive insights
Mural Reviews
4.3
Mural rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.4
Features
24 Mural Reviews
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Andrew M
Essential for Remote Teams!
I've had a great experience hosting multi-day design sessions and Sprints using Mural. It's perfect for facilitating remote meetings and ensuring equal participation globally. The most challenging aspect is user management. Unlike Slack, Mural doesn't automatically reactivate deactivated users to prevent unnecessary billing. An admin has to manually reactivate them, causing a slight administrative delay, but this doesn't affect the actual functionality of the collaboration tools.
September 14, 2024
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Irving S
Like Miro's Lesser-Known Sibling
I feel like Mural is the less popular, rejected sibling of Miro that no one wants to use. However, due to some company contracts, I'm obligated to use this software, which I find extremely unsatisfactory.
September 10, 2024
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Charles Davis
Streamlined Communication and Organized Research with Mural's Integration and Sticky Notes
its ability to integrate with other tools like Slack and Microsoft Teams has streamlined our communication process. As a researcher, I've found Mural's sticky notes feature incredibly useful for organizing my thoughts and findings
September 1, 2024
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Edward
Interactive Whiteboard and Effective Communication with Mural
its interactive whiteboard has made lessons more engaging and interactive for my students. As a consultant, I've used Mural to effectively communicate complex ideas to clients
August 27, 2024
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Justin N
Experiencing Mural: A Game-Changer Tool with Excellent Customer Service
I've found Mural to be an incredibly useful tool! Their software has been a game-changer for me. I had a few queries about my billing and decided to reach out to their customer service. It took a bit of time for them to respond, but when they did, they were able to clarify my concerns. Although they couldn't process a refund due to their policy, they provided me with all the necessary information and evidence regarding my cancellation. I was genuinely surprised by their commitment to transparency. It's refreshing to see a company that values its customers so much!
August 18, 2024
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Ann M
Mural: The Corporate Miro with a Lackluster Edge
Mural is primarily for online collaboration and it delivers on its promise. However, I find it less inspiring than Miro. The templates and fonts are not appealing and it requires more effort than necessary to adjust everything to my preference. I really miss using Miro. Mural has everything Miro has, but in a lesser form. It's like comparing Powerpoint to Keynote. Powerpoint gets the job done, but if you want more control or advanced features, you'd prefer Keynote. As a designer, I miss that in Mural. However, Mural does allow for more administrative control, similar to how Powerpoint can limit you to using company templates. The switch to Mural was a company-wide decision.
August 13, 2024
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Fletcher G
Revolutionizing Remote Collaboration and Online Learning with Mural
Mural's real-time collaboration feature has been a game-changer for our remote team, enabling us to work together seamlessly despite the distance. As an educator, I've found Mural to be a powerful tool for facilitating online learning
August 6, 2024
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Christian Smith
Superb Planning Resource, Yet Slightly Complex for Online Teamwork
In my experience, our sessions with Mural have been extremely productive, even providing insights we hadn't previously considered, which has greatly improved our performance. I value the wide range of templates and guides available for immediate use. Onboarding a team is also simple due to the self-explanatory guides. However, the app can be demanding for online collaboration, especially with limited bandwidth. We transitioned to Mural because we required a visual collaboration tool that provided a variety of options and templates to cater to diverse needs within the same app.
July 28, 2024
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Ashley C
Improved Productivity with Interactive Diagrams
its intuitive interface and wide range of features have significantly improved our team's productivity. The ability to create and share interactive diagrams has been particularly useful in brainstorming sessions
July 23, 2024
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Justin R
Absolutely phenomenal platform that
I find Mural to be an absolutely phenomenal platform that outperforms others I've tried, including Xmind and Clickup. Nothing else comes close.
July 14, 2024
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Denise F
Technical Issues Resolved
I experienced some technical issues with Mural, but their customer service team was outstanding. They were prompt, courteous, and attentive to my needs. The issues were resolved after a few emails.
July 7, 2024
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Gloria Davis
Mural: Empowering Clear and Understandable Data Visualization for Business Analysts
Lastly, as a business analyst, I've found Mural's data visualization capabilities extremely helpful in presenting data in a clear and understandable manner.
June 30, 2024
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Charles Williams
Enhancing Decision-Making and Product Development with Mural's Voting Feature
The voting feature in Mural has been instrumental in decision-making processes during team meetings. As a product manager, I've used Mural to create user journey maps and personas, which has greatly improved our product development process
June 25, 2024
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Victoria S
Excellent for Virtual Collaboration
I use Mural for tasks such as building roadmaps, conducting workshops, and ideation. I value its features like the ability to create workshops from templates, voting, building roadmaps, and collaborating with multiple people at the same time. It significantly enhances remote collaboration. However, I believe the linking feature could be better, as it's not clear when items are linked, only displaying a small link icon at the bottom of the card. I switched to Mural because I tried it and preferred it.
June 15, 2024
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Phineas D
Excellent Software for Conducting Online Workshops
I've been using the Mural platform for over a year now, and even more so since the Covid-19 outbreak. It's one of the best tools for conducting online workshops. However, it tends to slow down when more than 1 participants are adding their post-its.
June 10, 2024
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Barrett D
Outstanding Tool for Teamwork
I find Mural to be an excellent app for collaboration. I've used it with several teams and it's been well-received. Personally, I believe it's the best multi-person brainstorming app I've encountered. I use it for both internal brainstorms and with clients. The support is also commendable. I highly recommend giving it a try.
June 2, 2024
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Otis M
Flexibility and Visual Appeal: Mural Software Review
The software's flexibility has allowed us to adapt it to our specific needs, making it an invaluable asset in our workflow. As a designer, I appreciate Mural's extensive library of templates and icons, which have greatly enhanced the visual appeal of our presentations
May 26, 2024
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Patricia B
Great software, highly recommended.
I'm not sure why there are negative opinions about Mural. I personally love this tool and their customer support is fantastic. We used it for a business start-up project collaboratively and it was very helpful in organizing our flow chart and business processes, which we then incorporated into our investor presentation. I highly recommend it.
May 19, 2024
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Deborah G
Unparalleled in Productivity and Versatility
Mural is a software that I find incredibly useful for daily use, personal use, and for both small and large work groups. It's excellent for visual organization and planning on a personal level, and for small groups, it's a quick and easy way to turn ideas into visual representations that can be shared with others. I often use Mural as the foundation for projects that I return to repeatedly. It's rewarding to collaborate with colleagues using Mural, especially since many apps we use daily are designed for single users. In workshops, Mural proves to be a powerful tool when used by a facilitator who can guide a group through experiential learning and discussions, leading to emergent thinking and non-intuitive insights. Over the years, I've become proficient at using Mural as a visual note-taker, capturing meetings in a visually engaging way. In my opinion, Mural is the most versatile visual communication tool available today. What I love most is that I can use the tool every day and it's easy enough for most people to use.
May 12, 2024
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Soren M
Mural: An Exceptional Tool for Visual Collaboration
As a project manager, I found Mural to be an exceptional tool for visual collaboration
May 4, 2024
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Danielle N
Transitioning to Mural: A Refreshing Change in User Experience
My team recently made the switch from Miro to Mural, and I am genuinely thrilled with the unique user experience and impressive usability that Mural offers. Everything seems to have a purpose and a place, which adds a layer of depth to our work. I had some experience with Mural a few years back and it's exciting to see how they've maintained their standards. It's a refreshing change and I'm eager to explore more of what Mural has to offer!
April 29, 2024
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Janet Martinez
Poor Refund Policy and Missing Basic Features Review
I had a terrible experience with Mural's refund policy. Once you pay, there's no going back. They refuse to issue refunds, even if you haven't used their system. I made the mistake of paying for a year, only to discover that their features are severely lacking. I requested a refund five days later, but after three weeks of deliberation, they simply said, Sorry, our policy is not to issue refunds. Considering that you can return a car after using it, I find it unreasonable that they won't refund for their subpar online service. Additionally, their platform is extremely limited in terms of shapes and diagramming features, rendering it almost useless. Apart from sticky notes, there's not much you can do with it. In conclusion, there are at least two other services that are far superior to Mural. I strongly advise against wasting your time with mural.co. You'll thank me later!
April 23, 2024
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Judith E
Ideal Platform for Digital Design Collaboration!
As a designer, I find Mural to be a game changer, particularly now that our agency is working remotely. We were missing our design work sessions, where we would be locked in a room, sketching and organizing projects on a whiteboard. Mural has enabled us to do this digitally, which has been a huge relief. When a designer needs my review, we set up a mural where I can sketch over their designs, leave post-it notes, or plug in images for inspiration. However, I wish there was an option to expand the artboards or even have multiple artboards. There are times when we have large projects that last for months and we run out of space. I would love for this to be more flexible. I switched to Mural because our previous tool didn't provide enough guaranteed privacy and security.
April 15, 2024
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Vernon M
Boosting Collaboration in Projects with Mural
I use Mural to analyze information, creating affinity maps, user profiles, and user flows. It's an excellent resource and crucial for my work, enabling effective collaboration with others. My favorite feature is its ability to facilitate the steady growth of an idea or concept over time, with contributions made offline and maintained through review sessions. However, I've occasionally had to refresh the website due to issues when dragging items around with the mouse, especially after long periods of use. I switched to Mural because it aids in analyzing my studies. Now that Figma has improved, I believe my work will become more efficient and less time-consuming.
April 13, 2024