What is Hootsuite?
Pros from reviewers
-
User-friendly interface: Hootsuite is praised for its intuitive and easy-to-navigate interface, allowing even beginners to start using it immediately
-
Efficient handling of multiple accounts: Hootsuite allows users to manage multiple social media accounts simultaneously, making it an excellent tool for marketing or social media management
-
Advanced scheduling capabilities: Users can schedule posts weeks in advance, simplifying the process of content planning and ensuring consistent social media activity
-
Comprehensive statistical reports: Hootsuite provides detailed reports on social media reach and interaction, aiding in the tracking and evaluation of social media campaigns
-
Collaboration and security features: Hootsuite offers collaboration tools for team work and communication, as well as security features like two-factor authentication, which are crucial for managing sensitive data on social media accounts.
Cons from reviewers
-
High cost: Some users find Hootsuite to be more expensive than its competitors, making it potentially too costly for smaller businesses or individuals
-
Limited features in free version: Some features, such as message alerts and advanced tools, are exclusive to the paid version, which can be a disadvantage for those starting with a small budget or only using one network
-
Insufficient analytics: Despite its ability to handle multiple accounts and schedule posts, users have found Hootsuite's analytics to be lacking, suggesting that better data can be obtained directly from the social media platforms
-
Outdated interface: While initially innovative, some users now find Hootsuite's interface to be somewhat outdated compared to other software like Adobe
-
Billing issues: Several users have reported unexpected charges, difficulty cancelling subscriptions, and poor customer service in resolving these issues.
Main features
Starting Price
Free Plan
Social listening
Content curation tools
Multi-platform integration
Social media scheduler
Analytics
Starting Price
$105
/ month
Free Plan
No
Social listening
Content curation tools
Multi-platform integration
Social media scheduler
Analytics
How Hootsuite compare to similar software?
Product
Price
$105
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
While both Planable and Hootsuite are robust social media management tools, they serve slightly different purposes depending on your team's needs and the scope of your social media strategy. Planable focuses heavily on collaboration and content approval workflows, while Hootsuite provides a more comprehensive suite of social media management features, including analytics and post scheduling.
The primary difference between Planable and Hootsuite lies in their approach to content creation and collaboration. Planable is designed for teams that need a streamlined, visual-first approach to content management. It allows users to draft, preview, and approve social media posts in a clear, organized interface, making it ideal for teams that require frequent feedback loops and approval processes. Its core strength is the ease with which teams can collaborate in real time, commenting directly on posts and seeing content as it would appear once published.
Hootsuite, in comparison, is a more...
HubSpot and Hootsuite are two prominent SaaS platforms in the world of digital marketing and social media management, with both tools catering to distinct requirements and aspects of online businesses. While they do share some similarities, understanding their principal differences is important in making an informed decision for your startup and team.
HubSpot is renowned for its specialization in inbound marketing and sales automation. It offers a comprehensive suite of tools designed to attract, engage, and delight customers. On the other hand, Hootsuite’s niche lies in social media management, excelling in simplifying the complexities of managing multiple social media platforms. Hootsuite allows you to schedule posts, monitor social media activity, and engage with your audience effectively.
In terms of pricing, both platforms offer flexible plans to cater to businesses of varying sizes. HubSpot provides a range of pricing tiers, scaling with the features and services required, while...
Who is Hootsuite best for according to our reviewers?
Apprentices or Beginners: Individuals new to social media management who can benefit from Hootsuite's easy-to-use interface, but may find some features outdated compared to other software like Adobe
Individuals with Growing Businesses: Users who need a comprehensive tool to grow their social media presence and business, and appreciate features like content management and scheduling, despite the learning curve associated with mastering Hootsuite's robust features.
Social Media Managers: Professionals who handle multiple social media accounts and require a tool to schedule posts and monitor activity across platforms
Small Businesses: Businesses with limited budgets that need a user-friendly tool for social media management, but may find Hootsuite's pricing a bit steep
Teams: Groups that require collaboration tools for collective work, task delegation, and internal communication, and value the security features Hootsuite provides for managing sensitive data
Hootsuite Reviews
4.1
Hootsuite rating
4.5
Ease of use
4.0
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.3
Features
24 Hootsuite Reviews
-
Judy Brown
My Seamless Experience with Hootsuite: A Review
I've been a loyal user of Hootsuite for several years now and recently, my subscription auto-renewed, conveniently taking care of the annual payment from my bank. Shortly after, I received an email about a price increase, which I took as a sign of the company's growth and development. I considered cancelling, but then realized the value I was getting from the service, which is prepaid until September 224. I appreciate the digital approach to customer service - there's no contact number, but their online support is always available. It's like interacting with highly efficient robots. I'm quite impressed with the seamless experience!
September 17, 2024
-
Benjamin E
Discovering Hootsuite: A Game-Changer for Social Media Management
My experience with Hootsuite was great. It provides basic analytics tools that assist me in tracking my social media campaigns. I value its compatibility with various social media platforms such as Facebook, Twitter, Instagram, and more, enabling me to handle multiple accounts simultaneously. However, I initially found Hootsuite's interface somewhat daunting. I would recommend it.
September 9, 2024
-
Patrick E
Deceptive Strategies & Fraudulent Charges in Hootsuite
Wow. I wish I had checked Hootsuite's reviews before signing up for their trial. They offered a 6-day trial, which I signed up for, providing my credit card details in good faith and noting the trial end date. The tool was average, mainly useful for scheduling social media posts in advance, but had limited tagging capabilities, so I stopped using it after just two weeks. I cancelled the subscription a day before the trial ended, but the following week, Hootsuite sent me an invoice. I thought maybe my cancellation didn't go through. The next day, my bank called to inform me that they had blocked my credit card due to a suspected fraudulent transaction of over $1 from Hootsuite! I had already cancelled my subscription and did not authorize any charges. My bank has since cancelled my credit card, issued me a new one, and is disputing the charge. Now, I not only face a potential charge of S$177, but I also have to unlink my credit card from all my other bills/payments and link it with the new card that I'm waiting for from my bank.
September 2, 2024
-
Logan
Maximize Your Social Media Efficiency with Hootsuite
I find Hootsuite user-friendly and helpful in organizing and developing a social media strategy, but I believe it's pricier than its competitors.
August 27, 2024
-
Jerry N
Convenient Mobile App with Valuable Social Media Insights
I've found the mobile app very convenient, it allows me to manage my accounts on the go. The reporting feature provides valuable insights into my social media performance
August 19, 2024
-
Kiera
Hootsuite: The Joyful Social Media Solution
Hootsuite is an excellent platform that has simplified my life. It enables me to track social media discussions, keywords, and hashtags, which is useful for keeping up with industry trends, interacting with my audience, and curating content. Hootsuite also offers collaboration tools, allowing my team to work collectively, delegate tasks, and communicate within the platform. I value the platform's emphasis on security, providing features like two-factor authentication, crucial for managing sensitive data on my social media account. However, Hootsuite does have a learning curve, with robust features that may require some time to master. Despite this, I strongly endorse it.
August 11, 2024
-
Lauren Jones
Benefits of Content Curation and Team Collaboration Features
I've used the content curation feature extensively, it helps me find relevant content to share with my audience. The team collaboration feature has made it easier for my team to coordinate and execute our social media campaigns
August 5, 2024
-
Jett G
Highly Recommended: Hootsuite for Streamlined Social Media Management
I find Hootsuite to be a step ahead in my social media strategy as it allows me to manage and publish content on multiple social networks from a single interface. The statistical reports are comprehensive, but some features are exclusive to the paid version. The free version is functional for beginners who mainly use one network, but for maximum benefit, I recommend a plan with more advanced tools. I appreciate how Hootsuite simplifies publishing content to multiple social networks on a schedule and in one place. The interface is intuitive and aids in creating an easy-to-manage content strategy. With their calendars, I can plan posts, assign hashtags, and mention users. The dashboard is useful for viewing activity and engagement on each platform, as well as statistical reports on reach and interaction. However, I was disappointed that features like message alerts are only available on the paid plan. I understand this is a revenue strategy for the company, but those alerts could be useful for those starting with a small budget. Also, I find the scheduling lacks flexibility.
July 27, 2024
-
Irene Jones
Unexpected Billing Issues with Hootsuite: A Journey Towards Resolution
I've had quite an interesting journey with Hootsuite so far! I was surprised to see two charges on my account within the same month, one for £561.6 in November and then just a few days later, another for £1,281.6. It was a bit of a shock, especially considering the service cost just under £3 in 22. However, I'm optimistic that this is just a minor hiccup and I'm looking forward to getting it resolved. Unfortunately, there was no support available over the weekend, but I'm eager to connect with their team on the next business day. I'm confident that they'll be able to clarify this situation and rectify any issues. I'll be sure to update this review once everything is sorted out, but for now, I'm staying positive and excited about the potential of this service!
July 20, 2024
-
Gary Martinez
Hootsuite: Streamlining Social Media Management
I've found the analytics feature particularly useful in tracking engagement and refining my social media strategy. Hootsuite's integration with multiple platforms is seamless, allowing me to manage all my accounts from one place
July 13, 2024
-
Richard
Hootsuite's Value Justifies Increased Subscription Cost for Our Charity
I was genuinely surprised to see that Hootsuite had automatically renewed our subscription, which was conveniently linked to our credit card. The cost had doubled from the previous year, but it's clear that the value we're getting from the software has also significantly increased. As a small charity, we're always mindful of our expenses, but the impact Hootsuite has had on our operations is undeniable. We didn't even need to consider cancelling or requesting a refund, as the benefits far outweigh the costs!
July 7, 2024
-
Timothy Martinez
Still the Market's Top Choice
I believe Hootsuite is still the best software available on the market. However, I find the plans a bit pricey, but I understand that quality comes at a cost.
July 2, 2024
-
Irene B
Amplify Your Social Media Impact and Conversion with Hootsuite
I believe Hootsuite is the best tool I've used, greatly helping in growing my social media presence and business. I love its user-friendly interface and especially enjoy the content management and scheduling feature, which makes saving draft ideas for later review easier. Overall, I absolutely love everything about Hootsuite.
June 23, 2024
-
Sarah Davis
Great Asset for Start-ups: Hootsuite
I find Hootsuite's user interface simple and easy to navigate, with a minor learning curve leading to high adoption. However, I've noticed that tweets can take a while to update and some may even go unnoticed. I also think the reporting feature needs an overhaul.
June 17, 2024
-
Catherine C
Efficient Social Media Management with Hootsuite's Bulk Scheduling and Monitoring
I've used Hootsuite's bulk scheduling feature to plan out my posts for weeks in advance, freeing up more of my time. The ability to monitor keywords and hashtags has helped me stay on top of trends and conversations relevant to my business
June 11, 2024
-
Patricia R
Reassessing Hootsuite's Pricing Strategy: A Business User's Perspective
Over the past 4 years, my company's Hootsuite subscription has seen a significant increase of 241.38%. This has given us the opportunity to reassess our budget and needs. I appreciate the fact that annual rate increases are a part of doing business. However, this has been a bit more than we anticipated. I am hopeful that Hootsuite will review their pricing strategy and make it more competitive. Once they do, I would be more than happy to recommend them!
June 4, 2024
-
Kimberly Williams
Improved Customer Service and Consistent Posting with Auto-Scheduling
I've been able to respond to comments and messages promptly, improving my customer service. The auto-scheduling feature is a lifesaver, it ensures consistent posting even when I'm busy with other tasks
May 27, 2024
-
Sean Garcia
Feeling Somewhat Outdated Now
I find the software, Hootsuite, very user-friendly as our apprentices could start using it immediately. At first, it felt innovative, but now it appears somewhat outdated. I certainly prefer Adobe.
May 20, 2024
-
Isabella E
Excellent Tool, Yet More Cost-Effective Alternatives Available
I had a positive experience with Hootsuite, with no issues regarding its functionality and impressive customer service. I've used it for years and it's always been a leader in its field. However, I think there are cheaper alternatives that can perform the same tasks, making Hootsuite potentially too expensive for smaller businesses.
May 13, 2024
-
Elijah S
Improved Productivity with Scheduled Posts
the ability to schedule posts in advance has significantly improved my productivity. The interface is user-friendly and intuitive, making it easy to navigate even for beginners
May 4, 2024
-
Briony S
Learning from a Surprise Transaction: My Positive Experience with Hootsuite's Customer Service and Secure Payments
I was pleasantly surprised to see a £1.3k transaction from my bank account, which was a result of my dormant Hootsuite account. I took this as an opportunity to engage with their customer service and was impressed by their prompt response. I also got a chance to interact with PayPal and raise a merchant dispute, which was a learning experience. In the process, I had a productive conversation with my bank and decided to revamp my account settings, including all outgoing payments. This was due to the recurring payment set up on my account, which I found to be a convenient feature. If you're ever in a similar situation with PayPal, I'd recommend activating your buyer's protection. It's a great feature that ensures your transactions are secure. I must say, this experience has taught me a lot about managing my online transactions and I would highly recommend Hootsuite for their proactive customer service and secure payment methods. It's definitely worth a try!
April 28, 2024
-
Rose
Mastering Social Media with Hootsuite
I find Hootsuite excellent for handling multiple accounts, particularly in marketing or social media management. I value the ability to see multiple accounts simultaneously and schedule posts weeks ahead. However, I think the analytics are insufficient and feel that better data can be obtained directly from the social media platforms.
April 23, 2024
-
Louis Miller
Appreciating the Value of Hootsuite: A Personal Experience
I am absolutely thrilled with Hootsuite! I initially subscribed a year ago to try out the app and even though I decided to discontinue my subscription, I was pleasantly surprised to see the value it still offered. I may not have the app installed anymore, but the fact that I was billed over £12 for it just goes to show the premium features and services it provides. I've sent out some emails and am eagerly awaiting their response. I feel truly invested in this company!
April 13, 2024
-
Isabella Miller
Hootsuite: A Game Changer for Social Media Management
I've been using Hootsuite for a while now and it's been a game changer for my social media management
April 13, 2024