What is Checkbox?
Pros from reviewers
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User-friendly interface: Checkbox offers an intuitive and user-friendly interface that makes it easy for users to create and distribute surveys
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Variety of question types: The software provides a wide range of question types, offering flexibility in survey creation
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Cost-effective: Compared to other survey software, Checkbox is a more affordable option, making it ideal for budget-conscious startups or organizations
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Customizable templates: Checkbox offers customizable templates that allow users to quickly set up projects for unique client experiences
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Reliable customer support: Users have reported that any questions or issues they have are promptly and clearly answered by the Checkbox support team.
Cons from reviewers
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Limited functionality in some areas: Despite its overall usefulness, Checkbox may lack some features that users might find in other, more expensive survey software. This could limit the types of surveys and data collection methods available to users
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Bugs and incomplete functionality in updates: The version 7 update was reported to have several bugs and lacked complete functionality, including the ability to convert surveys to PDF, fidelity, speed, and accessibility. This could affect the overall user experience and the quality of the surveys
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Slow web interface: The web interface has been described as clunky and slow, which could affect the efficiency of creating and distributing surveys. The security setup has also been described as strange and not intuitive, potentially causing confusion for users.
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Poor customer service: Some users have reported poor communication and customer service, which could lead to unresolved issues and dissatisfaction
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Difficulty in creating surveys: Some users have reported that creating surveys can be challenging due to the numerous tabs and screens. This could slow down the process and make it less user-friendly
Main features
Starting Price
Free Plan
No-Code Platform
Drag-and-drop interface
Decision-making automation
High configurability and integration
Robust reporting capabilities
Starting Price
N/A
Free Plan
No
No-Code Platform
Drag-and-drop interface
Decision-making automation
High configurability and integration
Robust reporting capabilities
How Checkbox compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Checkbox best for according to our reviewers?
Customer Service Teams: These users value Checkbox for its ability to quickly distribute surveys and gather valuable feedback from customers. The high response rate and valuable feedback make it an essential tool for any company that values its customers
Budget-Conscious Startups: These users find Checkbox to be a cost-effective and reliable tool. It's basic and affordable, making it ideal for startups that are conscious of their budget. It's user-friendly, easily customizable, and delivers good results, despite occasional lag
Survey Creators: These users find Checkbox's survey template incredibly helpful in creating survey forms. The software guides them through the process and points out any missing elements, making it a valuable tool for creating comprehensive surveys
Client-Vendor Communicators: These users find Checkbox's user-friendly interface and variety of question types beneficial for connecting with and gathering feedback from clients across the country. The charts and graphs in the reports are excellent for presentations and can even be used as selling points
Nonprofits: These users utilize Checkbox for carrying out surveys to monitor progress in every aspect of their organization. It has been crucial in maintaining precise records and tracking preferences of event attendees, making it extremely valuable for planning future enhancements and better understanding supporters.
Checkbox Reviews
4.4
Checkbox rating
5.0
Ease of use
5.0
Customer service
4.6
Value for money
4.8
Likelihood to recommend
4.8
Features
19 Checkbox Reviews
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Linda Williams
Streamlined Workflow: Checkbox's Integration with CRM and Email Marketing Tools
As a consultant, Checkbox's integration with other software like CRM and email marketing tools has streamlined my workflow
August 13, 2024
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Melissa J
Streamlined and Structured Analytics
We utilize Checkbox for carrying out surveys to monitor our progress in every aspect of our nonprofit. It has been crucial in maintaining precise records of our scholarship recipients' academic progress. It has also allowed us to track the preferences of event attendees concerning different fundraising aspects, which has been extremely valuable in planning for enhancements next year and better understanding our supporters.
August 4, 2024
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Joe Brown
Streamlining Event Planning with Checkbox: A Non-Profit Organizer's Perspective
As a non-profit organizer, I've used Checkbox for event registration. Its ability to handle complex registrations has made planning events much easier
July 28, 2024
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Otis M
Enhanced Business Insights: Checkbox's Detailed Analytics for Customer Needs
As a business owner, I appreciate the detailed analytics provided by Checkbox. It helps me understand customer needs better
July 21, 2024
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Deborah Davis
Patience Required: Great Features but Slow Speeds
I believe Checkbox is a great tool if you're not in a hurry. The surveys are well-designed and the data collection is top-notch, but the process of creating a survey is incredibly slow, to the point of being frustrating. My university bought this software and we are required to use it instead of Survey Monkey. The vendor responded to my feedback, stating that the latest version of Checkbox should be faster due to improvements in caching. They suggested that if I'm still facing performance issues, it could be because my self-hosted installation doesn't have sufficient server resources for my database size. They advised me to reach out to their support team for guidance on potential adjustments or server setup recommendations.
July 15, 2024
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Michael
Great Value for Your Investment
Overall, I've had a positive experience with Checkbox. The support has been good and they're releasing a new version that may provide a better interface and faster response. It does what it promises, so I'm satisfied so far. The cost of Checkbox was a significant factor compared to other survey software. Some are quite expensive, so if you're unsure about the responses and results you'll get, it's smart to make a smaller investment. It has the same features as others, but was several thousand dollars cheaper annually. The web interface is a bit clunky and can be slow. Also, the security setup is strange, as you set it up on a folder, then an individual survey. It's not the most intuitive interface, but once you get used to it, it gets the job done. If cost is a crucial factor, I would recommend checking it out.
July 9, 2024
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Patricia Davis
Effortless Survey Creation
The customizable templates allow me to quickly set up projects for unique client experiences. I have almost nothing to complain about.
July 2, 2024
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Nyx
Effective Employee Feedback with Checkbox
As an HR professional, I've utilized Checkbox for employee feedback and found it to be highly effective. The anonymous response feature has encouraged more honest and constructive feedback
June 24, 2024
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Isabella B
Customization Empowers Brand Alignment: A Marketer's Review of Checkbox
As a marketer, the customization options in Checkbox have allowed me to create branded surveys that align with our company's image
June 18, 2024
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Jessica
Craft Efficient Surveys with Checkbox
I find the Checkbox software good and user-friendly. I value its features that enable me to gather large amounts of data for any branching. However, I'm disappointed that it lacks email access for marketing and other purposes.
June 10, 2024
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Rachel Johnson
Enhancing Customer Service with Real-Time Feedback: The Power of Checkbox Surveys
As a customer service manager, using Checkbox for customer satisfaction surveys has been invaluable. The real-time results help us address issues promptly.
June 1, 2024
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Lauren Johnson
Cost-Effective and Reliable: Checkbox's Value for Startups
I think that Checkbox Survey is a cost-effective and reliable tool. It's basic and affordable, making it ideal for budget-conscious startups. It's user-friendly and doesn't require any I.T. experience to use. It's easily customizable and delivers good results. It supports branding and theming with professionally designed surveys. There may be occasional lag, but overall, it performs well.
May 27, 2024
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Dylan E
Checkbox: A Time-Saving Tool for Educators
As an educator, I've used Checkbox for student assessments. The automatic scoring and reporting saved me a significant amount of time
May 21, 2024
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Russell
Checkbox Enhances Data Collection with Advanced Logic and Branching
As a researcher, Checkbox's advanced logic and branching capabilities have significantly improved the quality of my data collection. It has allowed me to tailor surveys to individual respondents
May 13, 2024
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Reed S
Effortless Survey Creation with Impressive Question Types
The survey creation process was seamless, allowing me to design and distribute surveys in a matter of minutes. The range of question types available was impressive
May 6, 2024
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Brittany E
Excellent and User-Friendly Reseller Software Review
I find the reseller of the Checkbox software to be very good and friendly. I absolutely love them.
April 28, 2024
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Jerry C
Checkbox's User Interface: Intuitive and Easy to Navigate
As a project manager, I found Checkbox's user interface to be intuitive and easy to navigate
April 21, 2024
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Charlotte
Fully Satisfies Our Requirements
The Checkbox survey software perfectly meets my needs. It was easy to learn and any questions I have are always promptly and clearly answered by the Checkbox support team. I can quickly distribute surveys and the response rate has been incredibly high. The feedback I receive is so valuable that I would strongly recommend this product to any company that values its customers. Before using Checkbox, we struggled with client-vendor communication for years. With customers all over the country, it's difficult to understand everyone's needs without directly asking them. Our goal was to find a product that would allow us to quickly and easily connect with and gather feedback from our clients. We achieved this goal with Checkbox. The interface is extremely user-friendly. I find the variety of question types to be more than adequate, giving me a lot of flexibility when creating my surveys. The charts and graphs in the reports are excellent for presentations and I've even used some of our statistics as selling points. The open responses are the most beneficial to us.
April 14, 2024
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Henry S
Version 7: A Downgrade, Not an Upgrade
The Checkbox software is no longer suitable for me. I'm still awaiting a response after discussing several issues. Although it's cost-effective and familiar, it's difficult to create surveys due to numerous tabs and screens. The version 7 upgrade was full of bugs and lacked complete functionality, including the ability to convert surveys to PDF, fidelity, speed, and accessibility. I lost response market share due to a domain name change, which required users to manage access themselves. The communication and customer service were very poor. I chose Checkbox Survey because it has been the established system for over 8 years.
April 13, 2024