Zoho Social is a comprehensive social media management platform for businesses. It offers features such as post scheduling, content creation and curation, social analytics, and team collaboration. The software helps businesses improve their social media presence, engage with their audience, and drive better results from their social media campaigns. Zoho Social is designed to add value to businesses by streamlining their social media efforts.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Zoho Social?
  • 04How Zoho Social compare to similar software?
  • 05Who is Zoho Social best for according to our reviewers?
  • 06Zoho Social Reviews

What is Zoho Social?

Zoho Social is a robust social media management software designed to help businesses effectively manage and optimize their social media strategy. It allows users to schedule posts, monitor mentions, track keywords, analyze performance, and collaborate across multiple social media platforms. The tool offers features for content planning, curation, and advanced analytics, saving businesses time and resources. Zoho Social provides valuable insights into social media performance, helping businesses understand their audience better and make data-driven decisions to drive growth. With its user-friendly interface, powerful functionality, and integration with other Zoho apps, it is an essential tool for businesses aiming to maximize their social media presence and impact.

Pros from reviewers

  • Compatibility with a range of tools: The software is compatible with a variety of tools in the workspace, allowing for a seamless integration into existing systems

  • Easy implementation and setup: Zoho Social is appreciated for its easy implementation and setup, making it a user-friendly tool for managing social media accounts across various platforms

  • Post scheduling feature: Zoho Social allows users to schedule posts to publish at times when their audience is most active on social networks, ensuring maximum engagement

  • Comprehensive analytics and reports: The software provides pre-built reports and analytics, helping users monitor and analyze their marketing campaigns effectively

  • Cost-effective: Compared to other platforms, Zoho Social offers a multitude of benefits at a very reasonable cost, making it a budget-friendly choice for businesses of all sizes.

Cons from reviewers

  • Limited SmartQ feature: Some users have expressed dissatisfaction with the SmartQ feature, which only permits one day of posting. This limitation can hinder the scheduling and planning of social media posts

  • Security concerns: While Zoho Social offers a range of features for managing social media accounts, some users have expressed concerns about the security aspect of the software, suggesting that it needs improvement

  • Poor customer support: Some users have reported poor customer service experiences with Zoho Social. Despite having the option to chat with support, responses can be slow and unhelpful, leading to frustration and delays in resolving issues.

  • Slow server performance: Despite the many benefits of Zoho Social, some users have reported experiencing server issues that lead to slow performance, affecting the overall efficiency of their social media management

  • Small interface buttons: While Zoho Social is praised for its user-friendly interface, some users have found the buttons on the interface to be quite small, making it difficult to navigate and use the software effectively

Main features

Starting Price

$16

/ month

Free Plan

Yes

Social media monitoring and analytics

Comprehensive reporting and ROI measurement

Custom audience targeting

Bulk scheduling

Intelligent scheduling for optimal reach

Mention and Zoho Social are popular social media management tools, offering essential features for brand monitoring, audience engagement, and social media analytics. However, the key difference between these two platforms lies in their focus and depth of capabilities.


Mention is known for its strength in social listening and brand monitoring. It allows users to track online mentions of their brand, competitors, or industry terms across social media and the web in real time. This tool is particularly effective for businesses looking to enhance their reputation management, track customer sentiment, and gain actionable insights from online conversations. Mention is streamlined for social monitoring, making it an ideal solution for businesses that prioritize staying informed about what people say about their brand and industry.


On the other hand, Zoho Social offers a more comprehensive suite of social media management features, including scheduling posts, monitoring interactions,...

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Who is Zoho Social best for according to our reviewers?

  • Small Companies: Small companies with around 20 users can benefit from Zoho Social's free tools and numerous offers to extend the trial period of premium features. It's a great fit in the world of social media tools.

  • Small Business Owners: Zoho Social is perfect for small business owners who need to manage marketing campaigns across various social networks. It allows them to monitor and analyze reports, reducing their marketing efforts significantly

  • Independent Professionals: For professionals working independently in fields like accounting and auditing, Zoho Social is a great tool for managing social media accounts. It's user-friendly, easy to set up, and compatible with a range of workspace tools

  • Non-Profit Organizations: Zoho Social is a valuable tool for non-profit organizations, offering features like post scheduling across multiple social media platforms and tailoring images or videos to comply with each platform's guidelines

  • New Entrepreneurs: For new entrepreneurs, Zoho Social is incredibly helpful in scheduling future posts across multiple platforms. Even the free version allows effective management of social media channels

  • Zoho Social Reviews

    4.6

    Zoho Social rating

    29 Zoho Social Reviews

    4.6 (29 reviews)
    Leave a review
    • Oslo

      Enhanced Efficiency: Zoho Social Integration with Other Applications

      I've been able to integrate Zoho Social with other applications we use, which has made our processes more efficient

      October 21, 2024

    • Hannah D

      Fully Endorsing Zoho: A 1% Recommendation

      I recently began using Zoho Social and I'm finding it very enjoyable. It's become crucial for our business because of its easy setup and user-friendly interface. I found it straightforward to learn and share with my team. Up to now, I haven't come across any negatives. I intend to add more brands and increase my usage in the future. I selected Zoho Social as it provided superior features and was more cost-effective.

      October 14, 2024

    • Billy F

      Commendable Customer Support: Zoho Social's Prompt Resolution

      The customer support provided by Zoho Social is commendable. They are responsive and have always resolved my queries promptly

      October 6, 2024

    • Jason S

      Simple & Cost-Free

      I find Zoho-Social easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be a bit overcomplicated in some areas, it's simple enough to understand what's happening. Considering it's free, I think it's fantastic.

      September 29, 2024

    • Theresa Miller

      Zoho Social: A Breeze to Use and Budget-Friendly

      I find Zoho Social simple to set up, integrate, and schedule, and it's also budget-friendly. However, I think the interface's buttons are quite small and could be larger. I switched to Zoho Social mainly for financial reasons and its ease of use.

      September 24, 2024

    • Austin Jones

      Finest Expense App I've Ever Utilized

      This is the best expense app I've ever used for our office reports and cash handling. However, it needs customizations and unnecessary steps could be avoided.

      September 16, 2024

    • Sara B

      SmartQ: Boosting Engagement with Zoho Social's Predictive Posting Tool

      The SmartQ prediction tool is another standout feature of Zoho Social. It suggests the best times to post content, which has greatly increased our engagement rates

      September 10, 2024

    • Neo D

      As a Fresh Entrepreneur: Zoho-Social Review

      As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial ends. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.

      September 3, 2024

    • Iliana S

      Boosting Productivity with Team Collaboration

      I've found the team collaboration feature extremely useful. It has streamlined our workflow and improved our productivity significantly

      August 25, 2024

    • Wayne

      Excellent Choice for Social Media Marketing Firms

      Overall, I am highly satisfied with Zoho Social as it meets all essential functions and keeps my clients content, which is my main concern. I value features such as post scheduling, repeat posting, analytics, and reports. Up to now, I haven't found anything about Zoho Social that I dislike. I switched to Zoho Social as I was in search of a platform with more dependable features.

      August 20, 2024

    • Patricia B

      Exceptional Monitoring with Zoho Social

      The monitoring feature of Zoho Social is exceptional. It allows me to keep track of all brand mentions and respond promptly, enhancing our customer engagement

      August 11, 2024

    • Michelle W

      ZohoSocial Provides Effortless Posting

      I really appreciate Zoho Social for its seamless social media post creation. I particularly enjoy using its scheduler and Zia.

      August 6, 2024

    • Livia G

      Effortless Social Media Management with Scheduling Feature

      it has made managing my company's social media platforms a breeze. The scheduling feature, in particular, has been a game-changer, allowing me to plan posts ahead of time

      July 29, 2024

    • Anna W

      Zoho Social: A Handy Mobile App for Effortless Social Media Management

      The mobile app of Zoho Social is very handy. It allows me to manage our social media on the go, ensuring that I never miss any important updates

      July 20, 2024

    • Stephanie R

      Boost Your Brand with Zoho Social

      My favorite aspect of Zoho Social is its post scheduling feature, which helps me stay organized and plan my work in advance. The ability to post on multiple social channels is a game-changer and simplifies my job. Zoho Social is user-friendly and doesn't necessitate any training. I appreciate the customization options and the automation feature keeps me alert. The upload speed is remarkable and the image sizing function works well. The upcoming events calendar keeps me informed so I don't miss any events. I can easily drag and drop photos on the site, making my work easier. Zoho Social has significantly contributed to my brand's success and I can't envision my professional life without it.

      July 14, 2024

    • Lawson D

      Simplifies Social Media Management

      We attempted to manage our social channels manually but it was ineffective. We tried other tools but they were cumbersome and too complex for our needs. We discovered Zohosocial and are extremely pleased with its technology and user-friendliness. It simplifies collaboration within our team for managing our business. Great job!

      July 6, 2024

    • Jose

      Experience with Zoho Social

      The free version of Zoho-Social offers basic analytics, which, while not providing deep insights, is better than nothing. I believe the free version should include more features, especially the calendar view, which is incredibly useful. I appreciate the ability to write posts ahead of time and schedule them, but I strongly feel this feature should also be included in the free version.

      July 2, 2024

    • Amber

      Real Time-Saver: Zoho Social

      I am incredibly thankful for finding the Zoho Social app right as I was starting my non-profit. I value the ability to schedule numerous posts across all my social media accounts on various platforms. The feature to tailor images or videos to comply with each platform's guidelines is impressive. However, I wish the SmartQ feature permitted more than one day of posting. I selected Zoho Social because of the lengthy free trial and the affordable upgrade price.

      June 22, 2024

    • Albert J

      This platform has been the simplest to use

      I find Zoho-Social to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but Zoho's comprehensive tutorial video on YouTube helped me gain confidence in using the platform. I believe if we could do it, anyone can!

      June 18, 2024

    • Corbin M

      Great App BUT Terrible Customer Service

      The app is good, but the customer support is terrible. Despite having the option to chat with support, they often miss my messages and take days to respond. Once I report an error, they disappear until I send reminders. My friends who use Quickbooks seem to have a more customer-friendly experience. Zoho, you will lose customers if you don't improve your support!

      June 10, 2024

    • Rowena D

      Exploring Zoho Social: A Tool for Effective Product Marketing

      Zoho Social helps me connect to my social media accounts, aiding in product marketing. However, I feel its security aspect needs improvement.

      June 3, 2024

    • Zachary D

      Zoho Social: Enhancing Audience Understanding for Marketing Professionals

      As a marketing professional, I appreciate the detailed analytics provided by Zoho Social. It helps me understand our audience better and tailor our content accordingly

      May 25, 2024

    • Alexander Martinez

      Experience the Efficiency of Zoho Social: User-Friendly with Quick Access

      I recommend Zoho Social as it is user-friendly, easy to manage, and provides quick access. However, I have experienced some server issues that lead to slow performance. I switched to Zoho Social from my previous provider due to high prices and delayed service.

      May 19, 2024

    • Daniel Rodriguez

      Excellent Free Features with Numerous Offers on Zoho-Social

      I find Zoho Social to have great free tools and numerous offers to extend the trial period of premium features. In my experience, it's the best fit I've found in the world of social media tools.

      May 13, 2024

    • Marilyn

      Boost Your Business with Enhanced Social Media Presence using Zoho Social

      In this digital era of doing business, I've found Zoho Social to be incredibly beneficial. It helps me manage marketing campaigns across various social networks, as well as monitor and analyze reports, significantly reducing my marketing efforts. As side jobs have become a necessary source of extra income, I started an online business and also work independently in accounting and auditing. This is where Zoho Social comes in. I use it to manage my business's social media accounts. I appreciate its easy implementation and setup, and its compatibility with a range of tools in my workspace. It's extremely user-friendly and has a beautifully designed user interface that allows me to navigate through all its features, ensuring I get maximum value for my money. I love being able to schedule my posts to publish at times when my audience is most active on social networks. From a single dashboard, I can monitor every post across all platforms and respond to comments. The pre-built reports are also a great feature.

      May 4, 2024

    • Vincent M

      Zoho Social: Impressive Features for Social Media Management

      I've been using Zoho Social for a few months now and I'm thoroughly impressed with its comprehensive features

      April 29, 2024

    • Isabella Miller

      It's Outstanding.

      I've been using the Zoho ONE Ecosystem for over three years and it's brilliant. Despite having limited programming experience and little software development knowledge, I've managed to build several business apps on Zoho Creator, integrated with Zoho Workdrive. I've also used Flow, Zoho Mail, and Zoho Zeptomail. As a fast-paced company, there are occasional issues or changes, but Zoho is always there to assist and provide support. I highly recommend Zoho to any company interested in working with Low Code systems. I currently manage three small companies with about 2 users in total. My account manager checks in every few months and is always available via email to help sort things out.

      April 20, 2024

    • Betty J

      User-Friendly Interface: Simplifying Tech for All

      The user interface is intuitive and easy to navigate, making it simple even for those who are not tech-savvy

      April 14, 2024

    • Karen

      Armoring My Business in the Digital Era with Zoho Social

      Zoho Social has significantly boosted my business, Avane Clinic's, digital presence, proving to be an incredibly effective marketing tool. It has drawn in nearly 45% of our total clients and I am hopeful that this success will persist as long as we utilize it. This platform is feature-rich and offers a multitude of benefits at a very reasonable cost. Compared to other platforms, Zoho Social is straightforward to set up and use, with a simple and intuitive interface. It aids in managing digital marketing campaigns, lead management, monitoring, analytics and reporting, publishing content online, and fostering connections and team collaboration. The app is dependable and functional. As a Zoho Social user, I have not faced any issues with it and I am extremely pleased with its performance.

      April 13, 2024

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