General information about SurveySparrow
To deploy a successful marketing campaign, reach your customers and increase conversion rates and sales volume, omnichannel is a must. Indeed, it is necessary to engage customers on a wide range of channels. To improve the experience across all these touch points, you need to increase your customer knowledge.
To meet this challenge, SurveySparrow offers you the ability to create surveys to gather this valuable information. By analyzing the responses and understanding your customers’ needs and wants, you can identify underlying patterns, predict trends, and drive your strategy more effectively.
Customer experience, product experience and employee experience, the SaaS SurveySparrow tool allows you to fine-tune them all. It allows you to improve the fluidity of your relationships with your customers, your employees and your partners, to improve both your reputation and the performance of your company.
One of the major advantages of this online solution is its versatility. Industries as diverse as healthcare, education, hospitality and travel or agencies can take full advantage of this tool.
With more than 100,000 customers in over 149 countries, SurveySparrow has become a major player in satisfaction and other types of surveys. SurveySparrow has been recognized as a Leader Winter 2021 and Top 100 Fastest Growing Products by G2.
In addition, major brands have created better experiences through this recognized platform. This is the case for Xerox, Honda, Opera and Exin. Godrej Consumer Products, for example, is an emerging market leader in the personal and household care segment. It uses SurveySparrow to survey its employees to improve their journey. The tool has achieved a 90% survey completion rate. So this all-in-one platform can help you make a difference in your internal or external relationships.
25% off all plans
Unlock our SurveySparrow deal and access 25% off all plans, saving you up to $1497 for your startup. There are over 440+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our SurveySparrow promo codes, coupons and credits valid in September 2024.
What is SurveySparrow used for?
SurveySparrow is a versatile tool that aids small businesses in understanding their customers, employees, and partners better. By creating and analyzing surveys, businesses can identify trends and patterns to drive their strategies more effectively. For instance, a small cafe could use SurveySparrow to gather feedback on customer preferences, helping them tailor their menu to increase sales. Similarly, a startup could survey employees to understand their job satisfaction levels and make necessary improvements. With its proven track record in diverse industries and high survey completion rate, SurveySparrow is an invaluable tool for small businesses aiming to enhance their performance and reputation.SurveySparrow pricing
Forever Free
50 responses per month
3 active surveys
Up to 10 questions per survey
Response notifications
Enterprise
Contact sales
Custom response limits
Custom share limits
Basic
$43
/ month
2,000 responses
1 admin user
10,000 contacts
500 API calls per day
Essentials
$75
/ user / month
5,000 responses
3 admin users
20,000 contacts
1,000 API calls per day
Business
$217
/ month
30,000 responses
60,000 email shares
5 admin users
200,000 contacts
SurveySparrow features
Deliver an unforgettable experience
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Improve product quality
Carefully gather customer feedback on your products and services. Develop relevant solutions, stimulate product usage and build long-term customer loyalty. From market analysis to feedback tracking, gain efficiency.
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Deliver a superior customer experience
Optimize all touch points in the customer journey. Be proactive and exceed your customers’ expectations by delivering a superior customer experience. Improve customer satisfaction and retention through qualitative surveys.
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Optimize employee engagement
Keep your employees engaged with SurveySparrow’s recruitment and pre-hire surveys, alongside 360-degree employee evaluations, to assess performance and culture. With this feedback, improve productivity and optimize workflows.
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Tailor surveys to your needs
With SurveySparrow, you can create and customize a range of surveys including satisfaction surveys, polls, forms, and video surveys. The platform's flexibility allows you to mold surveys to fit your unique business needs and industry standards.
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Integrate SurveySparrow into your workflow
You don’t need to change your habits. Instead, SurveySparrow software adapts to your ecosystem with native integrations. Simplify tasks and optimize workflows by connecting HubSpot, Salesforce, MailChimp or Slack.
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Automate feedback tracking
Easily gather feedback on your products and services and stimulate usage with scheduled surveys. Improve customer loyalty and retention by consistently monitoring and addressing feedback.
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Enjoy an all-in-one platform
SurveySparrow centralizes all your needs. Whatever your industry, it provides you with powerful, secure solutions that are tailored to your business needs: satisfaction surveys, polls, forms, or video surveys - anything is possible.
24 SurveySparrow Reviews
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Ingrid G
Streamlining Workflow: SurveySparrow's Collaborative Features for Project Managers
As a project manager, I found SurveySparrow's collaborative features very useful. Being able to share and work on surveys with my team streamlined our workflow
September 15, 2024
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Christian J
SurveySparrow: A Great Tool for Student Evaluations
As an educator, I found SurveySparrow to be a great tool for student evaluations. The recurring surveys feature allowed me to track progress over time, and the mobile-friendly design ensured high response rates
September 7, 2024
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Douglas Davis
Survey Sparrow Software: User-Friendly & Intuitive
The software is user-friendly and affordable. The customer service is outstanding and promptly resolved my client's problems. Survey Sparrow provides a free trial, allowing us to test it before buying a plan. We also got a personal free account. It offers a variety of survey types, including video and white-label surveys. Additionally, it enables us to collect payments through its surveys.
September 2, 2024
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Philip Rodriguez
User Interface - Fast, Sleek, Straightforward
The product/service is outstanding and one of the best survey SaaS sites I've used. The integrations are robust and it's easy to create what you need. The user interface is fast, clean, and simple for those filling out the form or survey. My only desire is for a more affordable monthly option for users who don't need many responses or are operating on a smaller scale. I would recommend them as a reliable option if you need a powerful survey platform.
August 24, 2024
SurveySparrow: Pros & Cons
Pros
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Pricing plans: Survey platform plans are inexpensive and allow for flexibility
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Data richness: Information can be accessed through custom views and filters
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User-friendly interface: Easy to learn and enjoy
Cons
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Email marketing: The all-in-one tool does not have such features
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SurveySparrow chat: The chat theme does not support multi-line responses
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Customer support: Support is only available via chat. In addition, the response time to requests is relatively long.
Why is SurveySparrow better than other Survey software?
SurveySparrow is a better solution for customer support than Tally: 4.4 vs 4.0
SurveySparrow is easier to set up than Tally: 4.4 vs 4.3
SurveySparrow has more positive reviews than Array: 89 vs 82
SurveySparrow is easier to use than Array: 4.4 vs 4.0
SurveySparrow is more versatile than LeadGen App: 52 vs 27
SurveySparrow has more features than BlockSurvey: 52 vs 26
SurveySparrow is better at value for money than Qualtrics employeexm: 4.3 vs 4.2
SurveySparrow has more features than Culture amp: 52 vs 51
