What is Proclass?
Pros from reviewers
-
Exceptional customer service: ProClass provides outstanding customer service, offering tech support through calls, emails, or online chat, and even customized webinars for staff learning to use the software
-
Flexible and customizable: The software is flexible and can be configured to meet specific needs, and it also offers features like the attendance function that can save countless volunteer hours
-
Time-saving features: ProClass offers features that allow for the duplication of previous class courses, saving time from having to input all the details each time
-
Efficient booking and payment process: ProClass streamlines the process of clients booking corporate on-site training and accepting various forms of payment, making it more efficient and user-friendly
-
Robust database and reporting features: ProClass has a robust database that allows for a lot of data manipulation, report pulling, and contact downloading, making it a valuable tool for managing and analyzing data.
Cons from reviewers
-
User interface and user experience issues: Some users have found the user interface and user experience of ProClass to be less than satisfactory. It requires a lot of clicking for simple tasks and there are unresolved bugs that hinder seamless use
-
Steep learning curve: ProClass has many features and details that can be overwhelming for new users. This can result in a steep learning curve, especially for those who are not tech-savvy. The reports also have unused fields which can be perplexing
-
High annual cost: For smaller organizations or non-profits, the annual cost of ProClass can be prohibitive. This has led some users to switch to other, more affordable platforms
-
Mediocre customer support: While some users have praised ProClass's customer support, others have found it lacking. The training can be time-consuming and some users have experienced slow or non-existent responses to their queries
-
Slow website: Users have reported that the ProClass website can be slow when opening new pages, especially courses. This can affect productivity and efficiency.
Main features
Starting Price
Free Plan
Robust Reporting Capabilities
Cloud-Based
Online Registration and Payment Processing
Customizable
Comprehensive Management Solution
Starting Price
N/A
Free Plan
No
Robust Reporting Capabilities
Cloud-Based
Online Registration and Payment Processing
Customizable
Comprehensive Management Solution
How Proclass compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Proclass best for according to our reviewers?
Small Non-Profit Organizations: Despite its high annual cost, ProClass can be a useful tool for small non-profits to keep everything well organized. It offers great features, but the cost may eventually lead smaller organizations to switch to more affordable options
Sole Proprietors: For individuals managing multiple classes, ProClass can significantly reduce administrative tasks. It allows clients to register at their convenience, reducing office hours and data entry time. It also provides clear recordkeeping, making tax time easier
Senior Education Providers: ProClass can handle online registration for courses each semester, with online credit card payment. However, it could be more user-friendly for senior students. The ability to access and download course and student information for further analysis is very helpful.
Corporate Training Providers: These users can utilize ProClass to streamline their process of booking on-site training for clients and accepting various forms of payment. The software provides exceptional customer service and allows clients to independently register for classes and make payments on a secure site
Educational Institutions: Schools and other educational institutions can use ProClass to allow students to register for classes and training online. The software is flexible and can be configured to meet the needs of the institution. It also includes an attendance function and a robust database for data manipulation and report pulling
Proclass Reviews
4.5
Proclass rating
3.5
Ease of use
4.5
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.0
Features
19 Proclass Reviews
-
George
ProClass: A User-Centric Evolution
I appreciate how ProClass constantly rolls out updates and improvements based on user feedback
August 12, 2024
-
Virginia M
ProClass: A Key Tool for Efficient Registration
I've been using ProClass for about 8 years and I find it very useful for database management, membership, and course registration. I like its ease of use in setting up courses and managing both database and membership. However, I've noticed that the website can be slow when opening new pages, especially courses. The vendor acknowledged that the course page has a lot of data and that load times can be improved. They've told me that new performance enhancements are coming soon to specifically improve the course page load times and other high data volume pages. I'm excited for these improvements.
August 4, 2024
-
Ralph
Excellent Customer Support from ProClass
The customer support for ProClass is top-notch, they were quick to respond and very helpful when I encountered an issue
July 29, 2024
-
Enoch D
Started Strong, Ended Sour: My ProClass Experience
I initially had a decent experience with ProClass, but it ended on a hostile note. I was relieved to find a suitable replacement in 6crickets. ProClass has a robust database that allows for a lot of data manipulation, report pulling, and contact downloading. The ability to email my entire database was invaluable and almost kept me with them. However, their customer support was mediocre and the training was time-consuming. The rosters were essentially useless and the cost was unpredictable, with the owner deciding on annual rate increases. ProClass was my first class management program, recommended by another school district. It was good for a while, but I believe there are better options available now. In response to my review, the vendor thanked me for my positive comments about their database and reporting features. They were pleased that their email and marketing features were invaluable to me. They expressed confusion about my comments on support, stating that these issues were not raised during my time with them and that my attempts to schedule.
July 22, 2024
-
Laura Rodriguez
ProClass Boosts Team Productivity with Task Scheduling Function
I must commend ProClass for its robust features, particularly the task scheduling function which has greatly improved our team's productivity
July 14, 2024
-
Gregory D
Streamlined Design with ProClass
I find ProClass to be a dependable system with outstanding customer service. It offers everything necessary for our program to expand. I value the feature that allows us to duplicate previous class courses, saving us time from having to input all the details each time. Even though we can still make modifications, we don't have to fill in all the details. Initially, there was a steep learning curve due to the many details and unused fields. The reports also have unused fields which can be perplexing. However, the vendor explained that ProClass has numerous features and not every customer will use all of them. They also introduced new features that can help customize specific pages to eliminate unused features. They suggested that I reach out to the support specialist for help.
July 7, 2024
-
Thaddeus S
ProClass: A Lifesaver in Volunteer Time Management
I am extremely satisfied with the training and support provided by ProClass. They were patient and helped me understand how to set up the software to meet our needs. I appreciate the updates and new features. I am pleased that we made the switch to ProClass. The software is flexible and can be configured to our needs. The attendance function has saved us countless volunteer hours. I can pull from the database to answer many user/management questions. The back end was initially intimidating to learn, but the new version promises an easier user interface. I had to put in significant effort to train our users, but now they really enjoy using ProClass. I chose ProClass because it had all the features we needed, especially the Attendance function. I switched to ProClass because we needed online, real-time updates of data and more flexible security. I appreciate the vendor's response and look forward to continued improvements in ProClass.
June 29, 2024
-
Martha
ProClass: Streamlining Project Management
As a project manager, ProClass has streamlined our workflow significantly, making project tracking and management a breeze
June 22, 2024
-
Ruth
ProClass Reporting: Keeping Stakeholders Informed
I've found the reporting feature in ProClass to be extremely useful in keeping stakeholders updated on project progress
June 18, 2024
-
Lauren Smith
ProClass: A User-Friendly Experience
I've been using ProClass for several months now and I'm thoroughly impressed with its user-friendly interface
June 11, 2024
-
Susan Garcia
Enhanced Efficiency: Seamless Integration with Daily Tools
The software's ability to integrate with other tools we use daily, like email and calendar apps, has made our processes much more efficient
June 2, 2024
-
Dennis Williams
ProClass: Excellent System, Yet High in Price
Overall, my experience with ProClass was positive. It helped keep everything well organized and had some great features. However, due to its high annual cost, we, as a small non-profit, had to switch to WooCommerce. We initially chose ProClass as it better suited our needs, but the cost eventually led us to switch.
May 26, 2024
-
Ethan A
Exceptional Value for Money: ProClass Delivers Comprehensive Features and Capabilities
Lastly, the value for money with ProClass is exceptional considering the comprehensive features and capabilities it offers.
May 20, 2024
-
Nicole F
ProClass Tripled My Efficiency!
I am extremely satisfied with my decision to use ProClass and would recommend it to anyone managing multiple classes, regardless of size. I would suggest improvements in the form of a simplified, step-by-step guide for common tasks like refunds and class lists, possibly using visual aids for those of us who are not tech-savvy. As a sole proprietor, I handle everything from lesson planning to marketing and administrative tasks. I used to spend six hours a day on data entry and administration, keeping my office open for long hours for parents to register. I initially thought ProClass was for larger businesses, but as my business grew, I was overwhelmed with paperwork and considered hiring help. Instead, I tried ProClass for a year. It allows clients to register at their convenience, reducing my office hours and giving me more family time. It also allows clients to input their own information, reducing errors and my data entry time. It has streamlined my recordkeeping and made tax time easier. It also provides clear recordkeeping.
May 12, 2024
-
Evelyn Miller
Early Days with ProClass
I've had a positive experience with ProClass's customer support. They've been consistently helpful, teaching me how to handle issues independently in the future. However, I think the site could use a walkthrough or tips/info button for guidance. Our customers can access their accounts from home and there's a handy chat option for support. The buttons and tabs are easy to find. On the downside, there are too many layers in the customer accounts and too many places to input information that aren't reflected in the account. The reports could be more useful and sometimes aren't available. There's also a problem with account duplication, with no option to merge them. This can cause confusion when we create an account for our students and they also create one. In response to my feedback, the vendor thanked me for sharing my experience and for my suggestions on improving the user interface. They've used this feedback to create a new user interface and additional reports. They thanked me.
May 6, 2024
-
Linda Garcia
ProClass: Exceptional Customization for Tailored Solutions
The customization options in ProClass are excellent, allowing us to tailor the software to our specific needs
April 28, 2024
-
Billy E
Multitude of Functions
I appreciate the numerous functions of the ProClass software, from managing tuition online to printing rosters and availability. It covers every aspect of my career, eliminating the need for multiple softwares to run my business. However, I find the user interface and user experience less satisfactory. It requires a lot of clicking for simple tasks and there are unresolved bugs that hinder seamless use, such as not being able to return to the main account after sending an email and tuition being off by one cent. The vendor responded to my comments, stating that the bug with the one cent discrepancy in split tuition charges was fixed several versions ago and advised me to contact support if I still encounter this issue. They also acknowledged my feedback on the UI/UX and assured me that they are working to reduce additional clicks and improve user-friendliness. They suggested using the return icon in the top menu after sending an email to return directly to the account or previous screen in a single click. They also offered assistance and updates to improve my experience.
April 21, 2024
-
Charles A
ProClass: A Lifelong Learning Tool with Room for Improvement
I've invested a lot of time and effort into using ProClass because it meets my needs, so I'm likely to continue using it despite considering some alternatives. I would appreciate more responsiveness as there's a wide range between quick, helpful responses and slow or non-existent ones. It's unclear if there's a communication gap between Support and Development, but some of my requests seem to get lost or mistranslated. I needed a system that could handle online registration for courses each semester, with online credit card payment. Overall, ProClass does this well. However, it could be more user-friendly for our senior students. The ability to access and download course and student information for further analysis is very helpful, as is the feedback from Support about potential registration problems. From an administrative perspective, the system can be quirky and difficult to use. I've had to become the organization's expert to assist others. In an older version, we found that people were occasionally charged for a course that was already full.
April 16, 2024
-
Daphne G
ProClass: Revolutionizing Team Collaboration with Shared Workspaces
ProClass has been instrumental in improving our team's collaboration, the shared workspace feature is a game-changer
April 13, 2024