OneSignal is a high-volume, multi-platform push notification service. It allows businesses to send mobile and web push notifications, in-app messages, and emails to their users. Key features include targeting capabilities, A/B testing, and real-time analytics. It supports all major native and mobile platforms, making it ideal for developers and marketers aiming to effectively engage and retain users.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Onesignal?
  • 04How Onesignal compare to similar software?
  • 05Who is Onesignal best for according to our reviewers?
  • 06Onesignal Reviews

What is Onesignal?

OneSignal is a high-volume, multi-platform push notification service designed to enhance customer engagement for businesses. It supports various mobile and web platforms, including iOS, Android, Huawei, WordPress, among others. Key features include real-time tracking, A/B testing, segmentation, automation, and personalized messaging based on user behavior. It also offers detailed analytics to measure campaign effectiveness. Known for its reliability and scalability, OneSignal is favored by developers and marketers globally. It can be integrated with other applications via its API or SDKs and offers both free and paid plans. Special promotions are available on OneSignal to boost customer engagement.

Pros from reviewers

  • User-friendly API: The API usage of OneSignal is simple, making products more user-friendly. It is mainly used to send push notifications to mobile, email, or web, which is a significant advantage for businesses

  • Advanced targeting options: OneSignal provides advanced targeting options, allowing businesses to segment their audience based on different criteria like location, language, interests, and more. This enables the sending of highly relevant and personalized notifications, enhancing engagement and retention rates

  • Effective communication tool: OneSignal enables businesses to send important information to users who have expressed interest in their app or website, effectively drawing them back to their platform. This is particularly advantageous for marketing efforts as it helps keep user interest in products alive

  • Automation feature: OneSignal's automation feature allows businesses to set up automated notifications triggered by user actions, time-based events, or RSS feeds. This saves time and effort in manual notification management, streamlining operations

  • Comprehensive notification management: OneSignal provides a range of notification types, including web push, mobile push, and email notifications, making it easy for businesses to connect with their users on various devices and platforms. The platform is user-friendly and lets businesses set up and customize notifications to align with their brand's style and preferences.

Cons from reviewers

  • Complex setup process: Despite being marketed as an easy-to-use plugin, some users have found OneSignal challenging to set up to a working standard, even with support

  • Bulky SDK: The SDK of OneSignal has been described as bulky and can occasionally cause the website to lag, affecting user experience

  • Lack of effective customer support: Users have reported that OneSignal's customer support is often unresponsive or inadequate, referring users to documentation instead of providing direct assistance.

  • Language limitations: While OneSignal offers impressive API functionalities and can be integrated with various CMS, it does not provide a frontend in languages other than English, which can be a disadvantage for non-English speakers

  • Delayed notifications: Some users have reported issues with delayed notifications, which can be a significant concern for businesses relying on timely communication

Main features

Starting Price

N/A

Free Plan

No

Real-time tracking and A/B testing

Segmentation and automation

Detailed analytics

Integration capabilities

Multi-platform support

Who is Onesignal best for according to our reviewers?

  • Developers: Developers can benefit from OneSignal's simple API usage, making products more user-friendly. They can also use it to devise new site or app marketing strategies

  • News Organizations: For daily use in a news organization, OneSignal's ease of use and speed are particularly beneficial. It allows for quick and seamless implementation of push notifications.

  • Business Owners: Business owners can use OneSignal to manage notifications and communicate effectively with their users. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy to connect with users on various devices and platforms

  • Customer Relationship Managers: OneSignal is a vital tool for maintaining strong client relationships. It provides excellent email automation and robust customer segmentation, boosting client base and drawing more customers to services

  • Marketers: Marketers can use OneSignal for their marketing efforts, sending important information to users who have expressed interest in their app or website. It offers valuable options like email marketing and app marketing, helping to keep user interest in their products alive

  • Onesignal Reviews

    4.4

    Onesignal rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.3

    Likelihood to recommend

    4.6

    Features

    24 Onesignal Reviews

    4.4 (24 reviews)
    Leave a review
    • Roy

      Commendable Customer Support at OneSignal: Responsive, Helpful, and Prompt Issue Resolution

      The customer support team at OneSignal is commendable. They are responsive, helpful, and have assisted us in resolving issues promptly

      September 17, 2024

    • Amy

      Reliable and Timely: OneSignal's Crucial Notification Delivery

      I appreciate the reliability of OneSignal. It consistently delivers notifications on time, which is crucial for our time-sensitive content

      September 9, 2024

    • Natalie R

      OneSignal: A Game-Changer for Business Communication and Engagement

      Absolutely! Here's my take on OneSignal: I've been using OneSignal for a while now and I must say, it's been a game-changer! The platform is incredibly user-friendly and intuitive, making it a breeze to navigate through. I love how it offers a wide range of features that cater to my every need. The push notifications are a standout feature for me. They're so easy to set up and customize, ensuring my audience gets the right message at the right time. Plus, the analytics are top-notch, providing me with valuable insights into my campaigns. The customer support team is also worth mentioning. They're always ready to assist, making sure any issues are resolved promptly. Overall, OneSignal has been a fantastic tool for my business. It's streamlined my processes and boosted my engagement rates. I highly recommend it to anyone looking for a reliable and efficient push notification service!

      August 31, 2024

    • Nicholas Miller

      Real-Time Tracking with OneSignal: Invaluable for Campaign Effectiveness

      OneSignal's real-time tracking has been invaluable in monitoring the effectiveness of our campaigns and making necessary adjustments

      August 27, 2024

    • Kyle J

      Effortless Setup!

      I successfully implemented segmentation with Onesignal and was impressed by its API functionalities. We integrated it with our CMS. However, I was expecting a frontend in Spanish.

      August 17, 2024

    • Ethan Brown

      Effortless Integration with OneSignal's API

      OneSignal's robust API has allowed us to customize and integrate it into our existing systems effortlessly. The documentation provided is comprehensive and easy to understand, which has made implementation a breeze

      August 11, 2024

    • Terry Jones

      Overcoming Challenges with OneSignal: A Treasure Trove of Support

      OneSignal is absolutely fantastic until you hit a snag. But hey, that's when their comprehensive documentation comes into play! It's like a treasure trove of information, guiding you through any issue you might encounter. It's like having a personal support team right at your fingertips!

      August 4, 2024

    • Deborah W

      Truly Beneficial Software

      I find the product really helpful, thank you so much!

      July 28, 2024

    • Benjamin J

      My Experience and Perspective on OneSignal's Evolving Pricing and Service Quality

      I've been using OneSignal for a while now and I've seen it evolve over the years. Back in the day, they offered unlimited free subscribers, which was a fantastic deal. In 219, they revised this to 2, subscribers and then to 1, in 22. This year, they've made a slight adjustment to their pricing, adding $3 for every 1 joint payments. While some might see this as a price hike, I see it as a testament to the growing value of their service. Yes, their prices have increased, but so has the quality of their service. It's like they say, you get what you pay for. And with OneSignal, I'm getting a service that's worth every penny. I'm currently investing $1 every month in this service, and I can confidently say that it's money well spent. I could use that money for Facebook ad campaigns, but I've found that the return on investment with OneSignal is much higher. It's a premium service that delivers premium results, and I couldn't be happier with it.

      July 21, 2024

    • Paul Davis

      Top-tier Marketing Software: OneSignal

      As a OneSignal user, I consider it a vital tool for maintaining strong client relationships. It has boosted our client base and drawn more customers to our services. The interaction is superb, and it provides excellent email automation that our clients appreciate. It's easy to set up and quick to send notifications, enabling us to consistently deliver the best to our customers. The various features OneSignal provides are instrumental in attracting our customers. It's a speedy system with robust customer segmentation, making it essential for us and for drawing in new customers. However, we've encountered a problem with delayed notifications and are still unsure of the cause. This has been a significant concern for us, and we're still waiting for a response. It's crucial that they address issues that we generally don't comprehend.

      July 15, 2024

    • Willie

      Efficient Daily Push Notification Solution

      I appreciate OneSignal's ease of use and speed, particularly for daily use in a news organization. However, I desire more customization for sign-up campaigns. Also, it appears there's no method to manually re-add individuals if they accidentally opt out.

      July 8, 2024

    • Carl Garcia

      Top Choice for Reliable Push Notifications

      I believe OneSignal is the best push notification service for Android and IOS apps. I used to use FCM, but the notifications were often not delivered. I found OneSignal to be reliable and cost-effective when I switched to it. However, I found the dashboard experience to be quite complex and it seemed too complicated for me at first.

      June 29, 2024

    • Aaron Martinez

      All-in-One Platform for Customer Interaction

      I appreciate OneSignal's push notifications and user analytics features as they assist me in comprehending notification parameters and user engagement health. I think the firebase API key change should be directly accessible from the dashboard. I selected OneSignal because it provides multiple features on one platform.

      June 24, 2024

    • Jacob Johnson

      OneSignal: A Breeze to Implement

      I find OneSignal incredibly useful for quickly and seamlessly implementing push notifications for both iOS and Android. I primarily use OneSignal's push notification service in our mobile app and found it the easiest to implement due to their well-documented SDK. I genuinely love everything about OneSignal and chose it for its competitive pricing and well-documented features.

      June 18, 2024

    • Grover S

      Top Choice for Delivering Push Notifications

      I think OneSignal is great and it has been very helpful. I can make user segments, add user tags, schedule notifications, and monitor notification clicks. However, they recently decreased the number of user tags for all plans. The SDK is bulky and occasionally causes the website to lag. There's no app, only a website. I chose OneSignal for its numerous inbuilt features.

      June 10, 2024

    • Paul

      Outstanding OneSignal Experience

      I'm amazed at how OneSignal offers their service for free. It has tripled my website traffic. I send messages to about 3 members daily and each time, it's like a traffic explosion! I'm grateful to whoever created OneSignal and allows us to use this free service. They deserve to be knighted!

      June 3, 2024

    • Persephone S

      OneSignal: A Game-Changer for My Business

      I've been utilizing OneSignal for my business for the past 4 years and it's been an absolute game-changer! The setup was a breeze, taking less than 3 minutes, and I've been able to craft several automated messages for both new and existing users. This product is truly phenomenal and offers incredible value for the price. I'm so grateful for it!

      May 26, 2024

    • Walter G

      Optimizing Strategies with Data-Driven A/B Testing

      The A/B testing feature has allowed us to experiment with different strategies and choose the most effective ones based on data-driven decisions

      May 18, 2024

    • Yael G

      Struggling with Functionality and Support in OneSignal

      I believe the concept of OneSignal is fantastic, but in my experience, it doesn't deliver as promised. It's challenging to set up to a working standard, even with support, despite being an easy plugin. I've been unable to get any subscribed users to receive notifications, despite trying all troubleshooting options. I rate it 1/10. Since support is based in another country, it's nearly impossible for me to get any help. The vendor responded to my concerns, apologizing for the difficulties I experienced and mentioned their support team is based in the United States. They aim to respond to all support messages within 24 hours during the business week and help every client get successfully set up. They asked me to give them another chance.

      May 14, 2024

    • Catherine Smith

      Improved Customer Engagement with User-Friendly Interface

      it has significantly improved our customer engagement. The interface is user-friendly and easy to navigate, making the process seamless

      May 7, 2024

    • Louis W

      Enhancing Marketing Strategies with Segmentation

      I've found the segmentation feature particularly useful in targeting specific groups of users, enhancing our marketing strategies

      April 30, 2024

    • Michelle Smith

      Highly Recommended: OneSignal's Robust Security and Exceptional Support Services

      I wholeheartedly recommend using OneSignal's services! In the rare event that your account faces any security issues, their support team is always ready to assist. They have robust security measures in place to guard against unknown IPs or different logins. It's incredibly reassuring to know that your account is well-protected, and any changes to your password or application transfers are promptly notified to the owner. Plus, they have a strong stand against spamming, ensuring your users only receive relevant notifications. If you ever need help, their support is always there, ready to assist and ensure your app runs smoothly. I'm not the only one who has had such a positive experience. So, go ahead and give OneSignal a try with confidence!

      April 22, 2024

    • Joshua B

      Game-Changing Push Notifications with OneSignal

      OneSignal has been a game-changer for my business with its push notification feature

      April 16, 2024

    • Emily Martinez

      Unveiling My Exceptional Experience with OneSignal

      My experience with OneSignal has been outstanding. As a business owner, I was looking for a comprehensive solution for managing notifications and communicating effectively with my users, and OneSignal has surpassed my expectations. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy for me to connect with my users on various devices and platforms. The platform is user-friendly and lets me set up and customize notifications to align with my brand's style and preferences. OneSignal's advanced targeting options have been a game-changer for me. I can effortlessly segment my audience based on different criteria like location, language, interests, and more, enabling me to send highly relevant and personalized notifications. This has enhanced engagement and retention rates, and ultimately, improved communication with my users. OneSignal's automation feature is another highlight. I can set up automated notifications triggered by user actions, time-based events, or RSS feeds, saving me time and effort in manual notification management. This has streamlined my operations.

      April 14, 2024