Lucidchart is a collaborative, intuitive software for visualizing ideas, processes, and data. It simplifies the creation of diagrams, flowcharts, and mind maps, making complex information more comprehensible. As a cloud-based platform, Lucidchart supports real-time collaboration, integrates seamlessly with other tools, and allows effortless sharing and presentation of diagrams. It aids businesses in improving communication, streamlining workflows, and making informed decisions.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Lucidchart?
  • 04How Lucidchart compare to similar software?
  • 05Who is Lucidchart best for according to our reviewers?
  • 06Lucidchart Reviews

What is Lucidchart?

Lucidchart is a cloud-based diagramming software that allows businesses to create professional and visually appealing diagrams, flowcharts, and mind maps. It has a user-friendly interface and a wide range of pre-built templates and shapes, facilitating streamlined communication, real-time collaboration, and improved decision-making processes. Lucidchart caters to various industries and business needs, enabling the creation of organizational charts, process diagrams, or network infrastructure layouts. As a SAAS software, it can be accessed from any device with an internet connection, eliminating the need for installation or updates. Lucidchart enhances productivity and team collaboration while allowing the creation of impressive visuals.

Pros from reviewers

  • Collaborative tool: It allows users to collaborate with colleagues from all departments during project brainstorming, leading to precise project visualizations that are simple to control, track, and manage

  • Project management features: The software offers many project management features such as file sharing, making it straightforward to get employees started on projects

  • Professional and engaging interactive documents: Lucidchart provides various tools for interactivity and is easy to learn, ensuring a professional look for all creations without a learning curve for end-users.

  • User-friendly and adaptable: Lucidchart is incredibly user-friendly and comes with a wide range of features, making it adaptable for almost any task or project

  • Scalability and automation: Its scalability lets users customize it to their needs and specifications. It even allows users to use AI to automatically create flowcharts, lessening manual reliance on such repetitive tasks

Cons from reviewers

  • Interface issues: Some users have reported that the interface isn't very smooth and requires some basic skills for manual flowchart drawing

  • Pricing and licensing model: Lucidchart is more expensive compared to other project management software and the licensing model could be more accommodating for small businesses or those who only use it as backup software

  • Learning curve: Despite being user-friendly, learning some features of Lucidchart can take time and the documentation and tool tips could be better

  • Bugs and loading issues: There have been reports of bugs and problems with the app not loading correctly, forcing users to close the browser tab and reopen it

  • Limited free version: The free version of Lucidchart is limited as it only permits the use of a few elements, which can be a disadvantage for users who do not wish to pay for additional features.

Main features

Starting Price

$9

/ month

Free Plan

Yes

Automated diagramming

Extensive template library

Integration

Custom shape libraries

Security

Miro and Lucidchart are both powerful visual collaboration tools, but they cater to different needs and offer distinct features that set them apart. Understanding these differences is essential when deciding which tool is best for your team or project.


Miro is an all-in-one collaboration platform that shines in its ability to facilitate brainstorming, planning, and real-time teamwork. It is particularly well-suited for teams that need a versatile digital whiteboard where they can visually map out ideas, strategies, and processes in an open-ended, creative environment. Miro supports a wide range of use cases, from agile workflows and design sprints to educational workshops and strategic planning sessions. It also integrates seamlessly with numerous other tools, making it a go-to solution for teams that value real-time, dynamic collaboration across various stages of a project.


Lucidchart, in contrast, is a specialized tool primarily focused on creating detailed, structured diagrams and...

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Who is Lucidchart best for according to our reviewers?

  • Software and Database Modelers: Users who create diagrams for software and database models, appreciating the control over the look of their diagrams and the collaborative features

  • Project Managers: Professionals who need to document processes, map workflows, and take notes for projects

  • Team Collaborators: Users who value the software's collaborative features, especially for brainstorming, mind-mapping, and creating flowcharts

  • Small Business Owners: Users who need a versatile tool for tasks like note-taking, storyboarding, drawing graphs, creating organizational charts, and Gantt timelines, but find the licensing model less accommodating

  • Students and Educators: Users who need to create various diagrams, including UML diagrams for academic purposes, and appreciate the user-friendly interface.

  • Lucidchart Reviews

    4.3

    Lucidchart rating

    4.4

    Ease of use

    4.3

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.4

    Features

    24 Lucidchart Reviews

    4.3 (24 reviews)
    Leave a review
    • Andrea Smith

      Effortlessly Craft Interactive Workflow Processes with Lucidchart

      I thoroughly enjoyed using Lucidchart for creating professional and engaging interactive documents. It provides various tools for interactivity and is easy to learn, ensuring a professional look for all creations without a learning curve for end-users. However, integrating other Lucid apps incurs additional costs and some desired templates require extra payment.

      September 16, 2024

    • Eulalia G

      Efficient and Secure Presentation of Diagrams: A Professional Solution

      it allows me to present my diagrams in a clean, professional manner. The software's robust security measures give me peace of mind

      September 9, 2024

    • Brenda Miller

      Effortless Diagram Sharing and Presentation with Lucidchart

      I can easily share diagrams without leaving these platforms. Lucidchart's presentation mode is another feature I appreciate

      September 2, 2024

    • Brian A

      Efficient Template Customization and Integration

      I can quickly select a template that suits my needs and customize it as necessary. The ability to integrate with other platforms like Google Drive and Slack has streamlined my workflow

      August 24, 2024

    • Gary Miller

      An Unexpectedly Positive Experience with Lucidchart

      I must admit, I was a bit apprehensive about using Lucidchart at first, given some of the reviews I'd read and their supposed no-refund policy. However, I was pleasantly surprised by my experience! I accidentally let my 'free' trial lapse and was charged, but I quickly filled out a support ticket. To my delight, they granted me a refund on the very next work day. So, while I can't speak for everyone, I can confidently say that if you find yourself in a similar situation, there's absolutely no need to worry! Lucidchart really came through for me!

      August 19, 2024

    • Denise G

      Enhance Project Visualization and Management with Lucidchart

      Lucidchart has offered me a great experience in visualizing my project work. It allows me to collaborate with colleagues from all departments during project brainstorming, leading to precise project visualizations that are simple to control, track, and manage. Lucidchart has become a crucial tool in my organization as it aids in brainstorming and creating diagrams and flowcharts for project visualization. Its scalability lets me customize it to my needs and specifications. It even allows me to use AI to automatically create flowcharts, lessening my manual reliance on such repetitive tasks. However, the interface isn't very smooth and requires some basic skills for manual flowchart drawing.

      August 10, 2024

    • Kenneth Williams

      Effortless Diagramming and Enhanced Collaboration with Intuitive Software

      its intuitive interface and diverse set of tools have made diagramming a breeze. The software's collaborative features have also greatly improved team communication

      August 5, 2024

    • Philip Miller

      Real-Time Collaboration with Lucidchart's Cloud-Based Platform

      we can now work on diagrams simultaneously, leaving comments and suggestions in real time. I've found the cloud-based nature of Lucidchart to be particularly useful

      July 27, 2024

    • Grace G

      Seamless Experience with Lucidchart

      I would always choose to use their application! Their system is ingeniously designed to provide you with continuous service. It's so seamless that you might not even realize your subscription is still active, making it a breeze to maintain.

      July 20, 2024

    • Roger G

      Effortless Diagram Creation with Lucidchart

      My overall experience with Lucidchart has been positive. It's a tool that allows me to easily draw and organize diagrams. It has been crucial in helping me design my architecture and present it attractively to clients. I value its simple diagram downloading feature and its various options for creating cloud diagrams. It also facilitates collaboration with others. However, its free version is limited as it only permits the use of a few elements.

      July 16, 2024

    • Lawrence Davis

      Exploring Lucidchart: A Favorite Among Project and Process Managers

      Lucidchart is a preferred tool among our Project and Process Managers due to its multiple templates that help us manage different projects. We use it for documenting processes, mapping workflows, and note-taking for projects. However, we face issues with exporting, especially with org charts. When we export these to Excel, we often need to do extra manual manipulation.

      July 6, 2024

    • Randy D

      Five Months of Exceptional Experience with Lucidchart

      I've been a Lucidchart user for 5 months now and it's been a truly engaging experience. Interacting with this company has been seamless. Their customer support is always on point, providing automated responses that are quick and efficient, ensuring no time is wasted. They have a unique system where there's no need to escalate complaints because they address issues promptly. They are absolute champions in their field. I would highly recommend them to everyone!

      July 2, 2024

    • Bronwyn S

      Admiring the Collaborative and Flowcharting Features of Lucidchart

      I've had a positive overall experience with Lucidchart. It meets many of my needs, especially its collaborative features and its ability to help me structure my disorganized thoughts. I find the flowcharting and sticky notes features very beneficial for collaboration and managing my work. However, I struggle with adding notes to a shape and often end up using sticky notes instead.

      June 23, 2024

    • Amanda W

      Exploring the Dynamic User Interface of Lucidchart

      I spend most of my time marveling at Lucidchart's unique, dynamic user interface. It's an adventure and I relish every moment of it. It keeps me on my toes, drawing arrows when I'm moving objects and vice versa. I believe this product is designed by people who enjoy challenging their users. It reminds me of Atlassian's robust tools. The actual users don't choose or pay for these tools, so it seems like a wonderful surprise when they discover the intricate features that keep them engaged.

      June 16, 2024

    • Benjamin

      Effortless to Learn, Delightful to Continue Using

      Overall, I really like using Lucidchart. It's extremely helpful for organizing my thoughts and explaining complex ideas to my team. I value its user-friendliness, the feature that allows my whole team to view it at the same time, and the option to export to other software for clients who use different programs. Sometimes, the spacing can be slightly off if I'm not cautious when creating my workflow diagram, but it doesn't affect my ability to use the software.

      June 10, 2024

    • Samuel Rodriguez

      Trial Version & Refund Review

      I started the trial version of Lucidchart, which required credit card signup. After using it a few times, I realized I didn't need the premium features. I forgot about signing up for premium and contacted them after they had already charged me. I filled out their form and received a refund 4 days later.

      June 1, 2024

    • Carl Garcia

      Lucidchart: Streamlining Business Operations

      Lucidchart allows me to easily manage my projects and it's straightforward to get my employees started. The software offers many project management features such as file sharing. However, it's more expensive compared to other project management software and lacks some integration features.

      May 25, 2024

    • Tyler Jones

      Sarcastic Review on Lucidchart's Auto-Renewal Feature

      Absolutely love Lucidchart! Even after I decided to unsubscribe from their product, I was pleasantly surprised to find out they had automatically renewed my subscription for another year, costing me $158. I didn't even need any emails, invoices, or notifications - it was all taken care of!

      May 19, 2024

    • Grace

      Lucidchart: A Top-tier Mind-mapping Solution

      Lucidchart is incredibly user-friendly and comes with a wide range of features, making it adaptable for almost any task or project I can think of. I mainly use it for mind-mapping and brainstorming, but it's also great for note-taking, storyboarding, gathering ideas, presenting, drawing graphs, creating organizational charts, Gantt timelines, and even team building. I love how easy it is to use and the wealth of features it offers. Whenever I wish I could do something, I find that it's already possible. It seems like the developers have thought of everything and genuinely listen to their users. I also like that I don't feel trapped in the software, as I can easily export my projects to similar platforms like Visio. However, learning some features can take time and the documentation and tool tips could be better. The licensing model could also be more accommodating for small businesses or those who only use it as backup software. I switched to Lucidchart because of its additional features.

      May 13, 2024

    • Kayla F

      Visualizing Complex Processes with Lucidchart

      Lucidchart has been instrumental in helping me visualize complex processes

      May 5, 2024

    • Ruth Williams

      Such an amazing app and I've barely begun

      I find Lucidchart to be an excellent app, even without making any purchases. Its interface is incredibly helpful for creating various diagrams. I am extremely grateful to the developers for creating such a user-friendly and easy-to-navigate application. It has allowed me to effortlessly create all the UML diagrams I needed for my university modules.

      April 29, 2024

    • Diane M

      Lucidchart: A Powerful Tool for Diagram Creation

      I find Lucidchart to be a helpful tool for creating diagrams, especially for our software and database models. It's generally user-friendly and powerful, but it does have some bugs that need to be addressed. I value the control it provides me over the look of my diagrams and the ease with which my team and I can collaborate on them. However, I've encountered problems with the app not loading correctly, forcing me to close the browser tab and reopen it. This can be quite annoying and has even caused me to quit using the app at times. I switched to Lucidchart because it provides controls specifically designed for the type of diagrams we need to produce.

      April 20, 2024

    • Timothy Jones

      Effortless Diagram Access and Template Variety

      I can access my diagrams from any device, at any time. The variety of templates available has saved me countless hours

      April 16, 2024

    • Cynthia

      Lucidchart: Affordable, Efficient, and Customer-Friendly

      I stumbled upon Lucidchart after a quick Google search and was pleasantly surprised by their affordable monthly charges of just $1.6. I've been using it for 29 months now and I must say, it's worth every penny! When I had a minor billing issue, their customer service was prompt and resolved it by refunding a month's charge. I've never seen such dedication to customer satisfaction. I've noticed others too, appreciating their transparent billing system. I'm so impressed, I'm considering recommending it to my legal team for their workflow diagrams!

      April 15, 2024