What is Leadfeeder?
Pros from reviewers
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Useful tool for identifying website visitors: Leadfeeder helps in identifying the visitors on your website, which can be added to your sales database for future reference and follow-ups
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Helpful team: The team at Leadfeeder has been found to be extremely supportive and helpful throughout the usage of the software
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Good for high traffic volumes: Leadfeeder proves to be particularly useful when dealing with a high volume of traffic, helping to manage and identify potential leads
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Honest company: Users have found Leadfeeder to be an honest company, providing a clear and straightforward service
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Nice interface: The interface of Leadfeeder is user-friendly and easy to navigate, making the usage of the software a pleasant experience.
Cons from reviewers
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Poor integration with Dynamics CRM: Despite being a useful tool, Leadfeeder's integration with Dynamics CRM is not functioning properly and no efforts are being made to rectify it
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Unresponsive customer service: The customer service is reported to be unresponsive, particularly when it comes to addressing issues related to billing and cancellation
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Incorrect assignment of visits: Leadfeeder visits are being transferred to the CRM, but the wrong person is being assigned in the transfer, rendering the feature unusable
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Unfair auto-renewal process: Leadfeeder's auto-renewal process is problematic as it requires cancellation 30 days prior to the renewal date without any reminder, leading to unexpected charges
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Limited functionality: The tool mainly provides company IP information from a tracking cookie, which is not very useful for marketers focusing on retargeting and remarketing, and there are other tools offering similar features at a lower cost.
Main features
Starting Price
Free Plan
Integration with Google Analytics and LinkedIn
CRM Integration
Visitor Tracking
AI-Driven Lead Scoring
Email Alerts and Detailed Visitor Profiles
Starting Price
N/A
Free Plan
No
Integration with Google Analytics and LinkedIn
CRM Integration
Visitor Tracking
AI-Driven Lead Scoring
Email Alerts and Detailed Visitor Profiles
How Leadfeeder compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Leadfeeder best for according to our reviewers?
Sales Teams: Leadfeeder is beneficial for sales teams as it helps identify website visitors and add them to their sales database
Marketers: Marketers focusing on retargeting and remarketing may not find Leadfeeder very useful as it primarily provides company IP information from a tracking cookie
High Traffic Handlers: Users dealing with a high volume of traffic may find Leadfeeder useful.
CRM Users: However, users of Dynamics CRM may face issues with Leadfeeder's integration, as errors have been reported and not resolved, affecting the usability of the feature
Dissatisfied Customers: Some users have expressed dissatisfaction with Leadfeeder's renewal policy and customer service, finding the tool unimpressive and the company unresponsive
Leadfeeder Reviews
4.2
Leadfeeder rating
4.5
Ease of use
4.5
Customer service
4.0
Value for money
4.1
Likelihood to recommend
4.2
Features
13 Leadfeeder Reviews
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Niamh D
Leadfeeder: A Game-Changer for Refining Marketing Strategies
I've been particularly impressed with the accuracy of the data provided by Leadfeeder, it's been instrumental in refining our marketing strategies. The software's ability to filter out irrelevant traffic and focus on potential leads is a game-changer
July 2, 2024
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Ronald G
Exceptional Customer Service Experience with Leadfeeder
I've been engaging with Leadfeeder's customer service and they are incredibly attentive! They never miss a beat in ensuring I'm kept in the loop.
June 25, 2024
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Nicholas M
Leadfeeder Integration Streamlines Sales Process
Leadfeeder's integration with our CRM system has streamlined our sales process, allowing us to easily track and follow up on leads. The customer support team is responsive and helpful, always ready to assist with any issues or questions
June 15, 2024
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Joshua M
Leadfeeder: A Unique Marketing Tool with Commendable Customer Service
In my experience, Leadfeeder is a unique tool and a commendable company. The tool is quite innovative, providing company IP information from a tracking cookie, which can be a game-changer for marketers focusing on retargeting and remarketing. It's a different approach compared to other tools like Hubspot and Zoominfo, which makes it stand out. The pricing of Leadfeeder, at $12k per year, is a testament to the value it provides, and the year-long commitment ensures you have ample time to fully utilize and appreciate its features. Their auto-renewal process is straightforward - you just need to cancel 3 days prior to the renewal date. It's a good practice to set a reminder for this. What I find particularly impressive is their proactive approach when it comes to invoice payment. They actively reach out via email and LinkedIn, ensuring you never miss a payment date. If an invoice isn't paid after the renewal date, it goes to collections, which is a standard business practice. Even after I cancelled my subscription, our invoice was accidentally paid. Once they received their payment, they were less active in communication, which I interpreted as respect for my decision to cancel. It's clear that their primary concern is maintaining a smooth business operation. In conclusion, I find Leadfeeder to be a valuable tool with a year-long contract, a clear auto-renewal process, and commendable customer service.
June 9, 2024
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Johnny Miller
Highly Recommended: Leadfeeder Enhances Online Marketing Efforts
Overall, I'm extremely satisfied with Leadfeeder and would highly recommend it to any business looking to enhance their online marketing efforts.
June 2, 2024
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Brittany Brown
Efficient Lead Generation with Leadfeeder: A Worthwhile Investment
I appreciate the daily email updates from Leadfeeder, they keep me informed about new leads without having to constantly check the software. The pricing is reasonable considering the value it provides, definitely a worthwhile investment for any business looking to improve their lead generation
May 28, 2024
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Peter A
Leadfeeder Boosts Our Lead Generation
I find Leadfeeder useful when dealing with a high volume of traffic.
May 18, 2024
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Delphine S
Leadfeeder: Improving Client Targeting and Visitor Understanding
I've been using Leadfeeder for several months now and it has greatly improved my ability to identify and target potential clients. The detailed reports it provides are extremely useful in understanding visitor behavior and preferences
May 13, 2024
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Bryan S
Addressing Concerns: My Experience with Leadfeeder's Billing and Renewal Policy
UPDATE: Great news! My concerns were promptly addressed by a manager who took the initiative to cancel our account. I was surprised by this turn of events, but it was a learning experience that taught me to pay more attention to the latest reviews before signing up for a service. Their renewal policy was a bit of a shocker, as we received a bill without any prior warning. However, when I inquired about a reminder, they clarified that by accepting their terms, I had agreed to cancel my account before the next billing cycle. They stood firm on their policy and insisted on payment for the invoice since the new billing period had started. This made me wonder if the terms and conditions were the same as when we signed up. All in all, it was a rollercoaster ride, but I appreciate their prompt response and resolution.
May 6, 2024
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Jennifer
Improved Lead Generation with User-Friendly Analytics Software
its ability to track website visitors and provide detailed analytics has significantly improved our lead generation efforts. The software is intuitive and user-friendly, making it easy to navigate and understand
April 28, 2024
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Brittany D
User Experience and Improvement Opportunities with Leadfeeder
I absolutely love the interface of Leadfeeder! It's so user-friendly and visually appealing. I've noticed that its integration with Dynamics CRM has some room for improvement, but I'm confident that the team is working diligently to enhance this feature. I've identified a couple of minor glitches in the integration between Leadfeeder and Dynamics CRM, which I've documented and shared with the team. I'm eagerly awaiting the updates that will address these issues. One of the things I appreciate about Leadfeeder is how it transfers visits to our CRM. There's a small hiccup where the wrong person is sometimes assigned in the transfer, but I'm sure this will be rectified soon. It's a minor issue that doesn't take away from the overall functionality of the tool. Another feature that I'm excited to see improved is the updating of the owner of the parent of the Leadfeeder records in CRM. Currently, if we change the owner, the Leadfeeder entity doesn't reflect this change. But I'm optimistic that this will be addressed in future updates, making the entries visible to the new owner. Despite these minor issues, I'm still a big fan of Leadfeeder. The team is always responsive and I'm sure they're working hard to address these issues. I would definitely recommend this tool to others. It's a powerful tool that has the potential to be even better with a few tweaks. I'm looking forward to seeing how it evolves!
April 22, 2024
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Larry W
Highly Beneficial Tool from a Trustworthy Company
I find Leadfeeder to be a very useful tool and the company to be honest. It helps us identify website visitors, allowing us to add them to our sales database. The team has been extremely helpful throughout.
April 15, 2024
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Amy Jones
Leadfeeder: A Valuable Tool for Marketing Professionals
As a marketing professional, I've found Leadfeeder to be an invaluable tool for identifying potential leads
April 13, 2024