General information about FreshBooks
FreshBooks is an innovative, cloud-based accounting software, specifically tailored for small businesses and freelancers who seek a streamlined way to manage their finances. It stands out with its user-friendly interface and comprehensive suite of features that cater to the unique needs of its target audience.
FreshBooks offers robust invoicing capabilities, allowing users to create professional and customizable invoices in just a few clicks. This feature is particularly beneficial for businesses looking to maintain a strong brand identity. The software also automates tasks like invoicing, organizing expenses, tracking billable hours, and following up with clients, which significantly reduces the administrative workload.
On top of that, FreshBooks provides insightful financial reports, giving users a clear understanding of their business’s financial health. These reports are crucial for making informed decisions and planning future business strategies. The platform’s time tracking functionality is another key feature, enabling freelancers and consultants to accurately bill for their time.
The mobile app extends the functionality of FreshBooks to iOS and Android devices, ensuring business owners can manage their finances anytime, anywhere. The platform also employs robust security measures to ensure that all financial data remains safe and confidential, giving users peace of mind.
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FreshBooks pricing
Select
Contact sales
Lower credit card transaction fees and capped bank (ACH) fees
Dedicated account manager
Custom onboarding services
Remove FresBooks branding from emails
Lite
$17
/ month
Send unlimited invoices to up to 5 clients
Track unlimited expenses
Send unlimited estimates
Get paid with credit cards and bank transfer
Plus
$30
/ month
Send unlimited invoices to up to 50 clients
Automtically track expenses
Automtically capture receipt data
Unlimited estimates and proposals
Premium
$55
/ month
Unlimited number of clients
Track project profitability
Customizable email templates
Track bills, bill payments and vendors with accounts payable
FreshBooks features
Streamlined accounting for small businesses and freelancers.
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Time tracking
Ideal for freelancers and consultants, this feature allows accurate tracking of billable hours directly within the platform. It ensures precise invoicing and effective time management.
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Client management
Manage client information efficiently. FreshBooks stores client details, payment history, and interaction notes, facilitating better customer relationships and streamlined communication.
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Mobile app
Access your financials on the go with FreshBooks’s mobile app. Available for iOS and Android, it offers core functionalities like invoicing, expense tracking, and timekeeping.
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Easy invoicing
FreshBooks offers customizable invoicing, enabling you to create professional-looking invoices. Features include adding logos, adjusting payment terms, and automatic tax calculations for hassle-free billing.
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Expense tracking
Keep track of business expenses effortlessly. FreshBooks allows you to attach receipts, categorize expenses, and automatically import bank transactions, simplifying tax filing and financial management.
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Project management
FreshBooks streamlines project workflows by allowing collaboration with team members and clients, sharing files, and setting due dates, ensuring projects stay on track and within budget.
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Financial reporting
Generate comprehensive financial reports with ease. FreshBooks provides essential reports like profit and loss statements, balance sheets, and expense reports, aiding in informed business decisions.
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Automated payment reminders
This feature automates the process of following up on unpaid invoices. Set customized reminder schedules to gently prompt clients, helping improve cash flow and reduce late payments.
24 FreshBooks Reviews
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Gloria N
Fast to Enroll You and Secure Your Payment
I subscribed to Freshbooks with a 6-month offer where I was supposed to get a reduced rate for 6 months (£6 instead of £22). However, after about 2 months, I was charged the full rate. When I tried to cancel my subscription by emailing Freshbooks (since you can't do it yourself, you have to contact Customer Support), I was given the same reasons to stay with them. I'm still waiting for action despite emailing them multiple times. There are much cheaper accounting software options available elsewhere.
September 17, 2024
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Jordan
Excellent Software, Disappointing Customer Support
I find the Freshbooks platform user-friendly and customizable, fitting my creative mindset more than an accounting one. However, the only way to get significant help with my account is through a live account manager, who is basically a salesperson. Despite their advice to lower my subscription level after my discounted trial period, my representative hasn't responded in 2 weeks. The inability to independently make changes to my account or with another customer service representative is a problem. Because of this communication gap, I was charged double the amount I should have been.
September 9, 2024
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Diana Jones
Top-Notch Customer Support: FreshBooks Delivers Prompt and Effective Solutions
The customer support provided by FreshBooks is top-notch. Any queries or issues I've had have been promptly and effectively addressed
September 2, 2024
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Ryan G
Another Excellent FreshBooks Experience
I've had another great experience with FreshBooks, especially thanks to Connor who has provided exceptional support as I get used to the platform. His patience and responsiveness have been outstanding. I've just started using the platform and I'm thrilled to have found such a valuable resource. I give FreshBooks two thumbs up and believe it will revolutionize the way I invoice.
August 26, 2024
FreshBooks: Pros & Cons
Pros
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Robust time tracking and project management: FreshBooks provides excellent time tracking and project management tools, particularly beneficial for freelancers and service-based businesses
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Comprehensive invoicing features: The platform excels in its invoicing capabilities, allowing for customizable, professional invoices
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User-friendly interface: FreshBooks offers an intuitive and easy-to-navigate interface, making it accessible for users without extensive accounting knowledge
Cons
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Limited customization in reporting: While FreshBooks does provides essential financial reports, the options for customization and in-depth analysis in reporting are somewhat limited
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Limited advanced accounting features: FreshBooks may lack certain advanced features like complex inventory management or in-depth financial forecasting
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Cost factor: While FreshBooks offers a range of pricing plans, it can become expensive, especially for businesses requiring additional team members or more advanced features
Why is FreshBooks better than other Accounting software?
FreshBooks is a better solution based on percentage of positive reviews than QuickBooks: 92 vs 85
FreshBooks is a better solution for customer support than QuickBooks: 4.4 vs 4.0
FreshBooks is easier to set up than QuickBooks: 4.5 vs 4.0
FreshBooks is a better solution based on percentage of positive reviews than Zoho: 92 vs 85
FreshBooks is more versatile than Zoho: 107 vs 85
FreshBooks has more positive reviews than Asana: 92 vs 91
FreshBooks is more versatile than Venmo: 107 vs 17
FreshBooks has better positive reviews than QuickBooks Desktop Pro: 92 vs 88
