Avochato is a customer experience software designed for sales, support, and marketing teams. It enables businesses to interact with customers through SMS, MMS, and mobile notifications. Key features include automated responses, conversation tracking, contact management, and analytics. Avochato integrates with multiple CRM systems and is accessible on various devices. It aims to streamline communication and enhance customer engagement.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Avochato?
  • 04How Avochato compare to similar software?
  • 05Who is Avochato best for according to our reviewers?
  • 06Avochato Reviews

What is Avochato?

Avochato is a cloud-based SMS/text messaging software designed for businesses of all sizes. It allows users to send, receive, and manage text messages from customers on their computer or mobile device. Key features include automated responses, conversation tracking, contact management, and CRM system integration. The software also offers analytics and reporting tools to track customer engagement and improve communication strategies. Avochato's user-friendly interface ensures a seamless experience for both employees and customers, enhancing customer service and boosting sales. It is compatible with various operating systems including iOS and Android. Special promotions are available for Avochato and similar comprehensive SMS/text messaging software to enhance business communication.

Pros from reviewers

  • Seamless integration with other applications: Users have noted that Avochato integrates smoothly with other applications used for project management, making it a versatile tool for team communications

  • Outstanding support team: Avochato's support team has been commended for their quick and efficient service, always ready to assist with any issues or queries

  • Instant communication with clients: Avochato allows for immediate communication with clients, even in emergency situations, without the need to be tied to a computer all day

  • User-friendly and intuitive interface: The software's interface is easy to use and understand, with no technical knowledge required. This makes it simple to add new employees and incorporate it into their daily workflow.

  • Boosts customer engagement: Avochato has been praised for significantly increasing customer engagement, with one user reporting a boost of over 30%. This is largely due to customers and leads being more likely to engage via text than email or phone

Cons from reviewers

  • Room for improvement in mobile product's UX/UI: Despite its effectiveness, the user experience and user interface of the mobile product could be improved for better usability

  • Lack of support for Spanish characters: Avochato does not support Spanish characters, which can be a limitation for businesses with Spanish-speaking customers

  • Difficulty in locating old conversations on mobile version: Some users find it challenging to locate old conversations on the mobile version of the app, which can affect efficiency.

  • Redundancy: Some users find Avochato to be redundant and feel that regular text and email can suit their needs better

  • Lack of a mobile site for mobile devices: The absence of a mobile site can be inconvenient for users who have to pinch and zoom on the screen

Main features

Starting Price

N/A

Free Plan

No

Automated responses

Detailed analytics and reporting tools

Cloud-based platform

Conversation tracking and contact management

CRM system integration

Who is Avochato best for according to our reviewers?

  • Field Employees: For those working in the field, Avochato provides quick and immediate communication, proving more effective than email or other methods, and is particularly appreciated for its text messaging capabilities

  • B2C Businesses: Avochato is a comprehensive solution for all business-to-consumer communication requirements, with a user-friendly interface, numerous easy-to-understand features, and excellent support

  • Sales and Marketing Professionals: These individuals can use Avochato to boost engagement with potential and existing customers, as the software has been shown to increase engagement by over 30%

  • Hospitality Industry: Avochato has revolutionized communication with guests, facilitating two-way texting conversations and helping to scale routine notifications, with enhanced integration with Salesforce.

  • Team Leaders: Avochato is useful for daily team communications, with seamless integration with other project management applications and a user-friendly interface that is easy to incorporate into daily workflow

  • Avochato Reviews

    4.6

    Avochato rating

    0.0

    Ease of use

    0.0

    Customer service

    4.6

    Value for money

    4.5

    Likelihood to recommend

    4.5

    Features

    19 Avochato Reviews

    4.6 (19 reviews)
    Leave a review
    • Adam D

      Effortless, User-Friendly Tool for Engaging Customers

      I absolutely adore Avochato and its highly responsive team. They've created a new way for us to interact with our customers. The user interface is fantastic and intuitive, needing no technical knowledge to use. The team is considerate and quick to respond, and the product is constantly evolving and improving. Avochato has made it incredibly easy to maintain a unified SMS front for our customers. The only minor issue is that it can sometimes be difficult to locate old conversations on the mobile version of the app, but this could be due to user error.

      August 12, 2024

    • Jeffrey Brown

      Avochato: Versatile Solution for Businesses of All Sizes

      The versatility of Avochato is commendable - it works perfectly for both small scale and large scale businesses

      August 6, 2024

    • Jerry N

      Avochato's Exceptional Customer Support: Responsive and Helpful

      The customer support team at Avochato is responsive and helpful, always ready to assist with any queries or issues

      July 28, 2024

    • Julia

      Optimizing Communication Strategies with Avochato's Robust Analytics

      Avochato's robust analytics have provided valuable insights into our communication strategies, helping us optimize them for better results

      July 23, 2024

    • Jennifer Davis

      Avochato: The Perfect Solution for our B2C Communication Needs

      I consider Avochato as a comprehensive solution for all our B2C communication requirements. It's user-friendly with numerous easy-to-understand features. They consistently introduce new features and offer excellent support. My only gripe is that I can't eat the logo.

      July 14, 2024

    • Mark J

      Instant Alerts with Avochato!

      I appreciate the ability to instantly communicate with our clients through Avochato, even in emergencies, without being tied to a computer all day. I can simply open the Android app, navigate to the site, and send notifications as needed. However, I find the lack of a mobile site for mobile devices inconvenient, as I have to pinch and zoom on the screen.

      July 8, 2024

    • Marilyn N

      Real-Time Performance Monitoring with Avochato

      As a sales manager, I appreciate how Avochato allows me to monitor and track my team's performance in real-time

      July 2, 2024

    • John Martinez

      Effective SMS Marketing with Avochato

      I've found the SMS marketing tools in Avochato to be particularly effective for our promotional campaigns

      June 23, 2024

    • Michael S

      Avochato Mobile App: Revolutionizing Team and Customer Connectivity

      The mobile app of Avochato is a game-changer, allowing me to stay connected with my team and customers even when I'm on the go.

      June 18, 2024

    • Zachary B

      An Entirely New Work Phone Experience

      I value how Avochato makes it easy to separate business and personal communication. Its SMS format is user-friendly and encourages good teamwork. I find it helpful to organize my work into groups using this app, unlike other chat apps or regular texting which can be confusing. Avochato keeps conversations work-centered and lets me create custom groups for different projects. I haven't faced any major problems with the software, though I would appreciate more customization options. Overall, I have no complaints.

      June 11, 2024

    • Dennis R

      Avochato: A Powerful Tool for Higher Education

      I appreciate Avochato for its usefulness in higher education. I like its feature of assigning names to phone numbers once a ticket is submitted and tracking all submissions. However, I find it lacking in options to prevent people from calling the number without completely disabling it. The only other alternative is to allow them to leave a voicemail, which can be counterintuitive.

      June 2, 2024

    • Gerald W

      Expanding Reach: Avochato's Bulk Messaging Boosts Product Launches

      The ability to send bulk messages through Avochato has been instrumental in reaching a larger audience for our product launches

      May 25, 2024

    • Joshua Smith

      Feeling More Like a Partner than Just a Customer with Avochato

      I am extremely satisfied with Avochato. The communication is quick and immediate, particularly from our field employees. The support team is outstanding, understanding our needs and always ready to assist. The technology is highly efficient and any issues or queries are promptly addressed by the fantastic support team. The software has greatly enhanced our communication with hundreds of our employees, proving to be more effective than email or any other method we've tried. Our employees prefer texting over any other form of communication. The software is dependable and continues to improve with each release.

      May 19, 2024

    • Laura Miller

      Intuitive User Interface of Avochato for Customer Communications

      The user interface of Avochato is intuitive and easy to navigate, making it a breeze to manage our customer communications

      May 14, 2024

    • Brian C

      Decent, Yet Not Top Tier

      Avochato offers a fantastic platform and a user-friendly web environment. However, I find it challenging to manage separate group conversations for different usernames unless they have distinct numbers. Additionally, it doesn't support Spanish characters. I moved to Avochato to expand my messaging options.

      May 7, 2024

    • Marilyn D

      Avochato's Seamless CRM Integration: A User's Review

      I've been using Avochato for several months now and I'm thoroughly impressed with its seamless integration with our CRM

      April 29, 2024

    • Russell Garcia

      Digital Southern Charm: A Review on Avochato

      Avochato has revolutionized how we communicate with our guests. We had to adjust to changing trends and preferences, so we began using Avochato. We instantly noticed our guests appreciating the two-way texting conversations, and it also helped us scale our routine notifications. We're big fans of Avochato as they continue to innovate their software based on our suggestions. We're also really enjoying the enhanced integration with Salesforce!

      April 20, 2024

    • Patrick Rodriguez

      Experiencing Avochato: A User's Perspective

      I really enjoy using the Avochato app as it helps with my daily team communications. I'm impressed by its seamless integration with other applications we use for project management. The software is user-friendly, easy to set up and use, with a minimal learning curve. It's simple to add new employees and incorporate it into their daily workflow. However, I sometimes find Avochato to be redundant. While I appreciate the historical and search features, I find that using regular text and email suits my needs better.

      April 15, 2024

    • Jovie G

      Avochato's Automation Boosts Customer Satisfaction

      The automation feature in Avochato has significantly improved our response time, enhancing overall customer satisfaction

      April 13, 2024