What is AnyDesk?
Pros from reviewers
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File Transferability: The software allows for swift and easy file transfers between devices, which can be particularly useful in situations where immediate file sharing is required
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Cost-Effective: Users have found AnyDesk to be a cost-effective solution, especially for newly established companies. It offers a range of features at a competitive price, making it a preferred choice over other more expensive options
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Broad Operating System Support: Unlike some of its competitors, AnyDesk supports a wide range of operating systems including Windows, Mac, Linux, Android, iOS, and Chrome OS, making it a versatile tool for various devices.
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Fast and User-Friendly: AnyDesk is praised for its speed and user-friendliness, making it easy for users to navigate and perform tasks efficiently
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Multiple Session Handling: AnyDesk has the ability to handle multiple sessions simultaneously, a feature that is particularly useful for IT support roles and remote desktop connectivity
Cons from reviewers
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Poor customer service: Many users have reported a lack of direct customer service, particularly in the billing department. This has led to frustrations over unresolved issues and a perceived lack of flexibility and accommodation for customers
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Occasional glitches: Some users have experienced occasional technical glitches with the software, such as the copy and paste function not working properly. These glitches can disrupt the smooth operation of the software
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Complex security settings: Some users have found the security settings of AnyDesk to be complex and challenging to set up. This can make the initial installation and configuration of the software difficult
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Slow performance: Some users have reported that AnyDesk can be slow at times. This can be due to a poor signal, but some users believe the software needs further optimization
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Frequent disconnections: Some users have reported that AnyDesk frequently disconnects, particularly when there is no interaction with the screen for a short period. This can be disruptive and require the user to reconnect multiple times.
Main features
Starting Price
Free Plan
Mobile to PC access
Multi-platform compatibility
File transfer capabilities
Bank-level security
Customizable branding
Starting Price
$15
/ month
Free Plan
Yes
Mobile to PC access
Multi-platform compatibility
File transfer capabilities
Bank-level security
Customizable branding
How AnyDesk compare to similar software?
Product
Price
$15
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is AnyDesk best for according to our reviewers?
Small Business Owners: Small business owners can use AnyDesk for its cost-effectiveness and user-friendly interface. It offers features like file sharing and request for elevation access, which are particularly useful for newly established companies
Students: Students can use AnyDesk for collaborative projects and remote learning. It allows them to share files swiftly and work on projects together, even when they are not in the same location
Home Users: Home users can use AnyDesk to access their home computers remotely. It is user-friendly and offers features like screen sharing, remote access, and voice or chat options.
IT Professionals: IT professionals can use AnyDesk for remote troubleshooting and software installations. It allows them to access their clients' computers remotely, install scripts and software, and teach clients how to use these programs
Technical Support Teams: Technical support teams can use AnyDesk to provide remote assistance to their clients. It enables them to control their clients' computers remotely, guide them through tasks, and troubleshoot issues
AnyDesk Reviews
4.3
AnyDesk rating
4.7
Ease of use
4.3
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.5
Features
24 AnyDesk Reviews
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Joseph E
High Praise for AnyDesk: A Top Choice
I find AnyDesk to be user-friendly and quick. It's secure and works with a variety of devices without affecting my workstation or laptop's performance. It offers features that I haven't seen in its competitors. I chose AnyDesk for its ease of use, simple implementation, and broad operating system support. I switched from Parallels to AnyDesk because, unlike Parallels which only supports Mac, AnyDesk supports a wide range of operating systems including Windows, Mac, Linux, Android, iOS, and Chrome OS.
September 16, 2024
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Kathleen Williams
Effortless Cross-Platform Connectivity with AnyDesk
I appreciate the cross-platform support offered by AnyDesk, it allows me to connect from various devices
September 8, 2024
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Faye
Not Too Shabby: AnyDesk Review
Last year, Anydesk was a great product. However, in 223, I experienced numerous issues. They updated their servers without notifying clients, which led to a week of connection problems for me. Their customer service could use some improvement. As the owner of a professional IT company, I rely on software like this. After sending many emails, they finally resolved the issue. I'm not sure what the problem was, but it's working again now.
August 31, 2024
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Ralph R
Seamless File Sharing with AnyDesk
I love the fact that AnyDesk allows file transfers between connected devices, this has made sharing project files with my team seamless
August 25, 2024
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George
Establish Remote Connections and Deliver Support Using Anydesk
I've been using the Anydesk application for years and I'm impressed with its ability to handle multiple sessions. It resolves issues with screen sharing, remote desktop connectivity, and remote control of keyboards and mice for both laptops and desktops. I can effortlessly provide support as it allows me remote access to my clients' computers. The application is very lightweight and swiftly establishes a connection between two devices. I frequently use it because I appreciate its customer service and practical features. However, it can be quite challenging to set up due to its complex security settings. If the other system freezes and the session disconnects automatically, I have to restart the session.
August 20, 2024
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Bobby F
Intuitive User Interface of AnyDesk
The user interface of AnyDesk is quite intuitive and easy to navigate, even for a beginner
August 10, 2024
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Kevin
AnyDesk: Your Ultimate Remote Connection Solution for Devices
I find AnyDesk to be an excellent tool for my work. I use it to connect with my clients and remotely access their computers to install scripts and software. I also use it to teach them how to use these programs and troubleshoot any issues. I appreciate that once I got used to AnyDesk, I didn't need to look for other options as it's also available for mobile use. I especially like its basic and advanced features like screen sharing, remote access, and voice or chat options. However, I find that AnyDesk can be quite slow at times. I understand this can be due to a poor signal, but I believe it needs further optimization. I switched to AnyDesk from TeamViewer because it's significantly faster.
August 5, 2024
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Joshua
Decent Software, Terrible Customer Service, Unfair Cancellation Policy!
I had a disappointing encounter with AnyDesk's billing department. They lack a direct line, forcing me to reach out to their sales department and create a ticket. After months of waiting, I was told I couldn't cancel my subscription because I didn't give them a three-month notice before the renewal date. Despite my numerous attempts to communicate, they remained rigid and insisted I owed them money. I found it unreasonable that they took so long to respond to my billing concerns, yet they were inflexible and unwilling to accommodate their customers. Their policy of requiring a three-month notice to cancel a renewal seemed unfair and designed to trap customers. The software itself performed well and was user-friendly. I appreciated the branding feature. However, there were occasional glitches, such as the copy and paste function not working properly. I used a paid version of the software for a year and was generally content. However, when it came time for renewal, I encountered these issues.
July 28, 2024
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Betty Davis
AnyDesk's Impressive Security Features for IT Professionals
As an IT professional, I find the security features of AnyDesk impressive, it gives me peace of mind knowing that my connections are secure
July 20, 2024
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Elizabeth W
AnyDesk: The Budget-Friendly Remote Desktop Solution for Small Teams
I consider AnyDesk as the most cost-effective, neat, and user-friendly software. I value all its features, particularly the file sharing and request for elevation access. I opted for AnyDesk mainly because of its price. I moved from TeamViewer due to its restrictions, unapproachable UI and UX, and high expense for a newly established company.
July 16, 2024
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Kayla Rodriguez
Commendable Speed and Performance of AnyDesk for Remote Work
The speed and performance of AnyDesk are commendable, I've been able to manage my work remotely without any hitches
July 7, 2024
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Steven M
Exemplary Customer Service Experience with Anydesk
If I could give extra stars, Anydesk would be my top choice! My experience with them was nothing short of a dream. It all started with regular calls from their proactive sales team, who were always ready to guide me through the process of setting up my computer. They highlighted the importance of cybersecurity, which I found to be a clear demonstration of their commitment to their customers' safety. Despite my initial hesitation, they were patient and continued to provide me with all the necessary information. The level of teamwork was impressive. Different representatives, including supervisors and team leaders, would take turns to assist me, each more helpful than the last. It felt like a well-coordinated effort to ensure I was comfortable and understood the process. Their professionalism truly shone when I was hesitant to follow their instructions. The conversation turned into a friendly chat, which I found to be a refreshing change from the usual customer service experience. I want to share this positive experience with others. Their proactive approach, emphasis on cybersecurity, and utmost respect for their customers are what make them stand out. I encourage everyone to experience the exceptional service provided by Anydesk. Think twice before you miss out on such a fantastic service!
July 1, 2024
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Christian M
AnyDesk: The Lifesaver That Rescued My Academic Performance!
I am generally satisfied with AnyDesk, although I acknowledge there are areas for improvement. It fulfills my current IT requirements and provides peace of mind in high-stress situations. I remember a time when I brought home a new laptop and a pen drive filled with SolidWorks3D installation files, determined to finish a project overnight for my Master's thesis. Unfortunately, the crack files got corrupted, leading to a panic. I had intended to use YouTube tutorials for the installation, but instead, I sought help from a remote friend. He recommended I install AnyDesk, a software I was not familiar with at the time. He was able to swiftly transfer his crack file to me and install the entire software effortlessly. I was impressed by AnyDesk's speed, user-friendliness, transferability, and easy control. I've used other remote software before, but none can match AnyDesk. However, I think there should be an option to select multiple folders that would be invisible to.
June 22, 2024
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Helen Davis
Top-Notch Tool for IT Support with AnyDesk
I find AnyDesk user-friendly and comprehensive, offering all the essential features for an IT support role. I value that it only requires internet access for remote support, which is particularly useful during network issues. At present, I see no need for improvements. I opted for AnyDesk due to its competitive pricing and simplicity. I switched to it as it provides better pricing, more functionality, and is easier to use.
June 18, 2024
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Stephanie E
AnyDesk's Unattended Access: A Lifesaver for Troubleshooting Clients
The unattended access feature in AnyDesk has been a lifesaver for me, especially when troubleshooting issues for clients
June 11, 2024
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Gregory Jones
Excellent for Remote GUI Access
This app has been excellent for remote GUI access due to its minimal delay. However, I've encountered a few infrequent issues. Firstly, sometimes when I type a character, it inputs twice instead of once, possibly due to connection problems. Secondly, I've experienced roughness when scrolling, especially when using a trackpad instead of a mouse, as a slight scroll can quickly cover many lines.
June 1, 2024
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Gerald W
AnyDesk is decent, but CRD is a must-have.
AnyDesk is a quality product with a good user interface and works well for remote applications. Unlike Teamviewer, it doesn't kick you out of the free version if it suspects you're using it for work. However, a significant drawback is that it only works if the remote client has launched it. In this aspect, Chrome Remote Desktop (CRD) is better as it always works, despite having a clunkier user interface. Often, I have to log into my remote machine with CRD just to activate AnyDesk, and then log in with AnyDesk.
May 25, 2024
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Catherine Davis
AnyDesk: The Unfading Thrill of Superior Remote Access
AnyDesk has always been my go-to remote access app and it continues to be so. Even after opting for a paid license, the thrill of using AnyDesk never fades. Especially when I use TCP-Tunnelling, which is a frequent requirement for me, the software performs brilliantly. It's fascinating how they've managed to evolve a product that was already functioning so well, and in doing so, they've managed to enhance it even further.
May 19, 2024
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Elijah Johnson
AnyDesk: The Ultimate Remote Desktop Access Tool
I've been using AnyDesk for a while now and I must say, it's an excellent tool for remote desktop access
May 14, 2024
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Sandra Jones
Excruciatingly Slow App. No, it's not my 5mb Internet!
When using Anydesk, I experience a significant slowdown in the chat window over time. Despite both machines having a 5mb internet connection, the app remains slow, which I find inexcusable. The chat window also behaves erratically, failing to update the scroll, so I don't see incoming messages unless I manually check. Although it's cheaper than other options, I can understand why, given these issues.
May 4, 2024
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Sharon A
Seamless Remote Experience: AnyDesk's Top-Notch Connection Quality
The quality of the connection in AnyDesk is top-notch, it feels like I'm working directly on the remote computer
April 28, 2024
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David J
Effortless Remote Assistance with AnyDesk
I use AnyDesk with my team for technical support. It's a handy tool that enables remote assistance without any complex installation or setup. Once installed and my unique ID is shared, the other person can fully control my computer for technical support. I'm impressed by how swiftly AnyDesk connects to another device remotely when I share the access code and have a stable internet connection. It allows someone far away to control my device and guide me through tasks quickly. The interface is clean and user-friendly, even for beginners. However, there are some issues, such as the blinking cursor sometimes being unresponsive and the connection may drop suddenly without warning, which can be frustrating during urgent projects. I switched to AnyDesk from Teamviewer because the latter seemed to slow down my computer's performance, even though it also worked well.
April 22, 2024
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Roger E
Superior Remote Assistance Tool: AnyDesk
In summary, I consider AnyDesk to be an exceptional tool. The free version is impressive, but the paid version is even superior. Despite some restrictions I encountered with access on certain devices, I would still endorse it. What I valued most when I initially started using it was the software's simplicity and intuitiveness. It's extremely convenient as it doesn't necessitate installation for support. The paid version, on the other hand, amplifies the software's capabilities, permitting control of multiple sessions at once in a straightforward way. I did face a problem with remote access on Mac devices, where I couldn't gain control over the device. I also had an issue accessing one of the devices. I switched to AnyDesk because, after examining several tools, it was one of the simplest and most potent remote access software. For those just starting out and not wanting to invest a lot in remote access software, I would suggest trying AnyDesk.
April 16, 2024
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Sean Smith
Responsive and Helpful Customer Support at AnyDesk
I've found the customer support at AnyDesk to be very responsive and helpful whenever I've had queries or issues
April 14, 2024