What is Adobe Workfront?
Pros from reviewers
-
Data-Driven Work Management: The software empowers users to plan, manage, and measure work based on data, enabling real-time work monitoring. This feature enhances efficiency and productivity
-
Easy Sharing and Progress Monitoring: Adobe Workfront allows for seamless sharing of projects, ensuring that all team members are updated with the latest progress. It also enables users to identify and address any issues, making progress monitoring much easier
-
Excellent Support Team: Adobe Workfront boasts a supportive team that assists users from the start, helping to tailor the platform to best fit their work environment. This ensures that the software is adapted to the specific needs of the user
-
Integration and Free Trial: Workfront integrates with the software that users use daily, making it a convenient choice. They also offer a free trial, allowing potential users to test the software before committing to a purchase.
-
Customizable Tracking and Reporting Tools: Adobe Workfront is adaptable for every user level, offering tracking and reporting tools that can be customized to monitor any aspect of a project. This flexibility allows for a more personalized user experience
Cons from reviewers
-
Poor user interface: Some users find the user interface of Adobe Workfront challenging and not user-friendly. It seems to be designed more for project managers or those with formal project management training, which not all users have
-
Inadequate customer service: Some users have reported that the customer service is not responsive enough. When they have issues or queries, they often receive generic responses or are simply forwarded articles to figure out the solution themselves
-
Bugs and technical issues: There have been reports of bugs and technical issues with Adobe Workfront, such as task or issue cards randomly disappearing. The software also seems to lack some anticipated features like Resource Planning, and some functions like task date calculations work unexpectedly.
-
Limited agile functionality: Despite its flexibility, Adobe Workfront falls short when it comes to agile functionality. Users who are used to other project management tools like JIRA may find it lacking in this area
-
Complexity and steep learning curve: Adobe Workfront has a lot of features, which can make it seem overly complex and difficult to learn, especially for new users. This can lead to a steep learning curve and a significant amount of onboarding
Main features
Starting Price
Free Plan
Powerful reporting and analytics
Project templates
Resource allocation & planning
Project accounting
Customizable workflows
Starting Price
N/A
Free Plan
No
Powerful reporting and analytics
Project templates
Resource allocation & planning
Project accounting
Customizable workflows
How Adobe Workfront compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Adobe Workfront best for according to our reviewers?
Project Managers: These users can benefit from Adobe Workfront's ability to plan, manage, and measure work based on data, enabling real-time work monitoring. They can also customize tracking and reporting tools to monitor any aspect of a project
Team Members: Adobe Workfront allows team members to work efficiently in teams, planning, creating, and sharing tasks and projects within the platform. They can also review proofs and see other team members' comments straightforwardly
Remote Workers: As the software allows for real-time updates and task tracking, it is beneficial for those working remotely, particularly during the pandemic. The kanban boards and task management are essential tools for these users
New Users: Despite a platform-specific learning curve, Adobe Workfront is relatively easy to implement for new users. They can customize request forms and personalize the view of incoming projects. It's straightforward for them to find and leave updates, attach documents, and communicate with other users.
Executives: Adobe Workfront offers executive features like task tracking, asset management, and collaboration tools. It allows them to customize work processes and include task-related activities, enhancing team productivity
Adobe Workfront Reviews
3.8
Adobe Workfront rating
4.0
Ease of use
4.5
Customer service
4.1
Value for money
4.1
Likelihood to recommend
4.2
Features
24 Adobe Workfront Reviews
-
Sharon Martinez
Simplified File Organization and Sharing: A Game-Changing Document Management Feature
the document management feature has greatly simplified our file organization and sharing process.
September 14, 2024
-
Randy D
Overwhelming for Casual Users: A Look at Adobe Workfront
I tried Adobe Workfront, an organizational tool, but found it too complex for my needs. Despite being a great software, I only use about 40% of its features, making it excessive for me. I'm not comfortable paying over $30 a month for something I only partially use, so I don't plan to continue with it.
September 10, 2024
-
Judson
Maximizing Team Productivity with Adobe Workfront: A User's Perspective
Overall, I am highly engaged with Adobe Workfront. I value its executive features like task tracking, asset management, and collaboration tools, and I admire its ambitious approach. The ability to customize work processes and include task-related activities is a major advantage. I see it as a vital tool for streamlining project and executive processes and enhancing team productivity, despite a platform-specific learning curve. In my organization, switching from four different platforms—ServiceNow, Excel, Smartsheet, and Microsoft Project—to one has been transformative for project intake, planning, and execution. We created our own workflows, trained our submitters on a single system, and then trained our project managers on the same system. I particularly appreciate the ability to add new features and modifications at any time. However, it does take some time to become accustomed to the program. A significant amount of onboarding is typically required.
September 3, 2024
-
Pamela Johnson
Enhanced Collaboration with Adobe Workfront's Exceptional Support
the collaboration tools have enhanced our team's communication and coordination. Adobe Workfront's customer support has been exceptional, promptly addressing any issues we encounter
August 24, 2024
-
Adam
Adore Workfront for Waterfall, Proofing & Intake - Agile Requires Improvement
I find Workfront generally easy to use and it works well for waterfall projects. Its customization is highly flexible, almost too much so. However, I only gave it 3 stars because of its limited agile functionality. We're struggling to adapt teams who are used to JIRA to now use Workfront. JIRA users want some of the same functions in Workfront, but they're not available yet. Despite this, Workfront has helped us move from a manual proofing process, like sending large PDFs through email, and has greatly streamlined our intake. Their support and help services are excellent and there's a lot of training available. Be prepared to become an expert if you adopt it!
August 19, 2024
-
Brian E
Worth Checking Out, Yet Lacks Some Essential Features for Me
I initially found Workfront to be subpar until I tried other enterprise-level project management software. It's not the best, but it does a decent job of tracking everything and keeping me informed of my responsibilities. I find the email notifications useful and it's convenient to respond directly in the email or link to the project/task. The proofing tool is a standout feature, allowing in-context commenting and markups, and versioning of proofs. However, the software isn't the most user-friendly or visually appealing. The dashboard could benefit from improved UX and the absence of a proper calendar module is a significant downside. The proofing tool, while impressive, lacks a few features such as marking comments as completed or resolved without a response and creating a linear history of markups. The idea of creating percentages done of a task seems arbitrary. Overall, it gets the job done but it's not particularly enjoyable to use.
August 11, 2024
-
Elizabeth
Improved Time Management with Time Tracking Software
the time tracking feature has been instrumental in improving our time management. The software's robust functionality and customization options have made it an indispensable tool in our project management arsenal
August 3, 2024
-
Ronald B
Adobe Workfront: A Game-Changing Software with Exceptional Customer Service
Adobe Workfront is an absolute game-changer! I've never come across a software as unique as this one, even though it's from a multi-million dollar company. I was so impressed that I felt compelled to find this site just to share my experience. The software is incredibly exciting to use. The customer support is equally remarkable, they send follow-up emails that keep the conversation concise and to the point. So, if you have multiple queries, which I do because the software is so feature-rich, you're in for a treat with their efficient customer service.
July 27, 2024
-
Kimberly Brown
Empowering Data-Driven Work Planning, Management, and Measurement with Adobe Workfront
Using Adobe Workfront has made sharing projects a breeze, ensuring that every team member is up-to-date with the latest project progress. It also allows me to identify and address any issues, making progress monitoring much easier. The software has empowered us to plan, manage, and measure work based on data, enabling real-time work monitoring. Their support team has been with us from the get-go, helping to tailor a platform that best fits our work environment. We can now work efficiently in teams, planning, creating, and sharing tasks and projects within the platform. Crucially, Workfront integrates with the software we use daily and they even offer a free trial. Although it took the vendor support team a bit longer to create the perfect Workfront platform for us, it was ultimately a success. The main reason we chose Adobe Workfront is their excellent support team, who have been with us from the start.
July 22, 2024
-
Denise C
Thrilled with Adobe Workfront's Performance
I'm really pleased with Adobe Workfront as it offers real-time updates on all my tasks. I find its proofing system useful, and it has many integrations and great reporting features, which makes it user-friendly. However, it can take a while to learn how to use it and some actions can be somewhat confusing.
July 13, 2024
-
Barbara D
Enjoying the Adobe Workfront Journey Thus Far!
I'm currently in the initial stages of using Adobe Workfront. The standout feature for me so far is the report generation. I haven't encountered many significant problems yet, but I do wish the customer service was more responsive when I have issues or queries.
July 6, 2024
-
Ruth J
Embracing the Challenge: My Experience with Adobe Workfront
I find Adobe Workfront to be an incredibly challenging yet rewarding product. It's intricately designed and keeps me on my toes. The task or issue cards have a unique way of keeping things interesting by changing their positions. Its Kanban boards are distinctively different from others in the industry. Even though there are free products available, the features and capabilities of Adobe Workfront significantly outshine them. I'm thrilled to be using it!
July 2, 2024
-
Elijah Miller
3 Instances of Queries on Adobe-Workfront: A Review
I have experienced three instances where the help desk at Adobe Workfront simply forwarded me an article in response to my queries, leaving me to figure it out on my own. In all three cases, I had already reviewed these articles before reaching out for help. I had to explain that the articles were not resolving my issue and that I was already aware of them. At one point, I had to insist on being escalated to Level 2 support, only to be forwarded another article.
June 25, 2024
-
Michelle
Maximizing Business Growth with Adobe's Scalable Software and Valuable Training Resources
the software's scalability has allowed it to grow with our business, accommodating our increasing needs. The training resources provided by Adobe have been invaluable in helping us maximize the software's potential
June 16, 2024
-
Arthur
Falls Short for Agile: A Review on Adobe Workfront
As someone in tech, I often run my projects in some form of Agile, but this is where Adobe Workfront falls short. Despite its flexibility and the range of tasks it allows me to do as I become more experienced with it, I can't shake the feeling that it was designed for something else. It feels like it was originally a competitor for MS Project that was later adapted for Agile work. Even simple tasks like creating issues or bugs and story pointing can become complex exploratory missions in a user interface that seems to have been put together without much thought for intuitiveness and user experience. If I had the choice, I would honestly use JIRA, but Workfront is acceptable.
June 11, 2024
-
Carl Williams
Exploring the Potential of Adobe Workfront: A Hands-On Experience
Adobe Workfront software is like a breath of fresh air! It's a work in progress, and I'm excited to see how it evolves. While it currently doesn't have features like Resource Planning, it offers a unique opportunity to manually manage task date calculations. This gives me a hands-on experience and allows me to understand the impact of changes in task deadlines on dependent tasks. I'm thrilled to be part of this journey and can't wait to see how it improves over time!
June 2, 2024
-
Marie
Exploring Adobe Workfront: A Project Management Powerhouse
Adobe Workfront is a platform that I find relatively easy to implement, allowing me to customize request forms and personalize the view of incoming projects. It's straightforward to find and leave updates, attach documents, and communicate with other users. However, it can be laborious to create personalized reports and overviews, and notifications can be easily overlooked. I think more personalization options, such as for planned hours and blocking out calendar dates, would significantly enhance this project management platform.
May 27, 2024
-
John
Efficient Task Allocation and Data-Driven Decisions with Adobe Workfront
I've found the resource management feature particularly useful in allocating tasks efficiently. The reporting feature in Adobe Workfront provides comprehensive insights, helping us make data-driven decisions
May 18, 2024
-
Jean Davis
Boosting Team Productivity with Adobe Workfront
I've been using Adobe Workfront for project management and it has significantly improved my team's productivity
May 13, 2024
-
Catherine B
The Update/Commenting System is Simply
I find the updates/commenting system in Adobe Workfront to be very poor. It's frustrating that we can't easily see the most recent comment or update at the top of each project. Instead, we have to scroll through all the conversations to guess where the latest updates might be.
May 5, 2024
-
Vincent A
Staying Organized with Workfront: A User's Perspective
Adobe Workfront has proven to be incredibly adaptable for every user level, offering tracking and reporting tools that can be customized to monitor any aspect of a project. While my department doesn't utilize all these features, they are readily available when needed. As my business operates remotely, this product has kept me informed, particularly during the pandemic, instilling confidence to move forward. The kanban boards and task management are essential for me. Adobe Workfront's kanban board allows us to create tasks or user stories and divide them into bi-weekly or bi-monthly sprints. However, I wish there was a better explanation for errors, as there are no clear indications why a date or field isn't updating or can't be created. Usually, a bit of troubleshooting can resolve the issue. I switched to Adobe Workfront because of its well-designed UI. Reviewing proofs and seeing team members' comments is straightforward, and other team members actively use it and tag me as needed.
April 27, 2024
-
Brenda W
Efficient Project Tracking with Adobe Integration
the interface is intuitive and easy to navigate, making project tracking a breeze. The software's ability to integrate with other Adobe products has streamlined our workflow
April 20, 2024
-
Philip D
Exploring the Comprehensive Features of Adobe Workfront: A New User's Perspective
As a new user, I am thrilled by the robust and comprehensive user interface of Adobe Workfront. It's clear that it's been thoughtfully designed with project managers in mind, which is a testament to its professional-grade capabilities. While I'm still learning the ropes, I appreciate the depth of features it offers. It's exciting to have a tool that allows me to manage work, create timelines, and swiftly update or remove tasks. The inclusion of predecessors and task dependencies is a fantastic feature that I'm eager to master. It's a bit of a learning curve, but I'm confident that it will greatly enhance my project management skills in the long run.
April 15, 2024
-
Dylan C
New to Adobe Workfront
As an open-minded individual towards new software, I had high hopes for Adobe Workfront as a project management and IT-Help Desk work request tool. I was primarily looking for three key elements: ease of use for both users and admins, the ability to easily manage projects and requests at a glance, and quick reporting tools to track project or work request status and hours. However, I found that Workfront could use some improvements, especially when compared to my previous experience with BMC Track-It and CRM software in an IT Help Desk environment. I'm not sure if it's a matter of needing to further customize my views or if it's a limitation of the software, but I believe there's room for enhancement. Ideally, the next version would display all information on one central screen, allowing users to customize what they don't want to see.
April 15, 2024