What is ActiveCollab?
Pros from reviewers
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Simple and visually appealing interface: ActiveCollab has a user-friendly interface that is easy to navigate, making it an ideal choice for those who manage multiple projects
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Excellent customer service: ActiveCollab offers reliable customer service, providing prompt assistance when users encounter issues or have questions
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Self-hosting capability: ActiveCollab allows for self-hosting, which is a cost-effective solution for large teams as it eliminates the need to pay per user per month
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Time tracking feature: ActiveCollab's time tracking feature allows users to monitor their time down to the specific task within projects, making it easier to invoice clients based on the time spent on each task.
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Comprehensive features: ActiveCollab comes with a range of useful features such as task lists, Kanban style boards, time tracking, notifications, and assignments, all of which function well to facilitate project management
Cons from reviewers
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Limited customization options: ActiveCollab offers a variety of features, but it lacks customization options. This can be a drawback for teams that require a more personalized project management tool
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Complex software: Despite its visually appealing design, ActiveCollab can be more complex than it first appears, making daily use a hassle for some users
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Poor customer service: Some users have reported negative experiences with customer service, including responses in poor English and unhelpful representatives
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Inefficient mobile app: The Android app has been reported to need improvement, as it does not match the functionality of the desktop web version.
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Hidden costs: Some users have reported hidden costs associated with essential features like invoicing and time tracking, which were not made clear upfront
Main features
Starting Price
Free Plan
Effortless project management
Customizable automation
Streamlined communication
Comprehensive reporting
Time tracking made simple
Starting Price
N/A
Free Plan
No
Effortless project management
Customizable automation
Streamlined communication
Comprehensive reporting
Time tracking made simple
How ActiveCollab compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is ActiveCollab best for according to our reviewers?
Web Designers: Professionals who manage multiple websites and need a simple, visually appealing interface to organize and search through their projects
Global Teams: Groups working on projects across different locations, requiring a tool for collaboration, sharing ideas, and tracking tasks and time
Creative Agencies: Teams that require efficient communication with clients, standard project brief templates, time tracking, and invoicing functionalities
New Teams: Groups that are new to project management software and need essential features for a smooth workflow, including instant notifications and time management tools.
Freelancers: Independent workers who need to manage jobs, invoicing, and estimates in one place, but may find the software more complex than expected and encounter hidden costs
ActiveCollab Reviews
4.5
ActiveCollab rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.5
Features
22 ActiveCollab Reviews
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Kyle Martinez
Enhancing Productivity: ActiveCollab's Impressive Integration Capabilities
The integration capabilities of ActiveCollab are impressive. We've been able to connect it with other tools we use, enhancing our productivity
September 2, 2024
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Amabel G
Exploring ActiveCollab: A User's Perspective
Overall, my experience with ActiveCollab has been positive. I found it to be a reliable and efficient project management tool with a user-friendly interface and robust task management features. It helped me organize and prioritize work effectively, and the collaboration features streamlined my workflow and improved productivity. Despite limited customization options, ActiveCollab provided a solid foundation for project management and facilitated seamless coordination among my team. One of the things I appreciated most was its intuitive project management features. It provided a centralized platform for organizing tasks, collaborating with team members, and tracking project progress. I found the ability to create and assign tasks, set deadlines, and monitor the overall project timeline very useful. The interactive Gantt chart and visual overview of tasks and milestones were also effective for project planning and resource allocation.However, one thing I didn't like about ActiveCollab was the limited customization options.
August 25, 2024
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Carolyn
Exceptional Customer Support: ActiveCollab's Responsive and Helpful Assistance
The customer support provided by ActiveCollab is top-notch. They are responsive, helpful, and always ready to assist
August 17, 2024
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Elizabeth
Tailoring Your Workflow: ActiveCollab's Customization Options
I appreciate the customization options that ActiveCollab offers. It allows us to tailor the software to our specific needs
August 13, 2024
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Celeste
Top SME Project and Task Management Solution: ActiveCollab
I've tested various task management software for our company, but none met my expectations due to their limited options for managing workload, time, and invoice calculations. Their workflows were also too complex for non-technical users. However, ActiveCollab has a very simple UI and design. With just a day or two of training, anyone can understand it. Its workload segment is straightforward and essential. The support team is also excellent. Most importantly, it offers self-hosted options, which are a top priority for us due to data security and privacy concerns, and it also helps us reduce costs for our users. However, the Android app needs improvement as it doesn't match the desktop web version. I chose ActiveCollab because self-hosted options were not available in Proofhub, and data security and privacy are significant concerns for us. Plus, ActiveCollab's design is much simpler.
August 5, 2024
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Gabriel Davis
Flexible Project Access: ActiveCollab's Cloud-Based Advantage
The cloud-based nature of ActiveCollab is a major plus. It allows us to access our projects from anywhere, at any time
July 27, 2024
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Yael M
Insightful Reporting: Empowering Informed Decision-Making with ActiveCollab
ActiveCollab's reporting feature is excellent. It provides insightful data that helps us make informed decisions
July 21, 2024
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Lauren Davis
Exceptional Task Management with ActiveCollab
ActiveCollab's task management capabilities are exceptional. It allows us to assign tasks, set deadlines, and monitor progress all in one place
July 16, 2024
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Megan
Well-Meaning, Yet Poorly Executed Software
ActiveCollab seemed like a great product during the trial period. However, once the trial ended, the user-friendly access disappeared and was replaced with technically complicated steps to upload data to our server. Despite the friendly staff at ActiveCollab, it took weeks to get it up and running. Even then, it only worked externally; I couldn't access it from the office. Now, I've been unable to log in for weeks as I'm not recognized as a user and my email address can't recover a new password. I wouldn't recommend buying this. Instead, use Google Drive. It may have fewer features, but it also causes less trouble.
July 7, 2024
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Thomas Miller
Self-Hosted or Hosted, ActiveCollab Shines as a Team Tool
As a member of a global team working on projects, I use ActiveCollab to keep us moving forward. It's our preferred tool for collaboration, requests, and sharing ideas. We've tested many alternatives, but the simplicity and self-hosting capability of ActiveCollab won us over. Its features like task lists, Kanban style boards, time tracking, notifications, and assignments all function well. However, I think the file sharing feature could be simpler. Despite this, we're really satisfied with the software. The main reason we chose ActiveCollab is its ability to self-host and allow a large team to access it without having to pay per user per month.
June 30, 2024
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Vernon M
Improved Project Management Efficiency with Intuitive Interface and Robust Features
its intuitive interface and robust features have significantly improved our project management efficiency. The time tracking feature, in particular, has been instrumental in ensuring we stay on schedule
June 25, 2024
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Ruth D
More Than Just Project Management! Excellent Time Tracking and Client Reporting!
I appreciate the time tracking feature of ActiveCollab as it allows us to monitor our time down to the specific task within projects and label each project by client. We can invoice clients based on the time we've specifically tracked for each task and project. This tracking also allows us to report to our clients, even informing them of the time spent on each task. The customer service is also impressive. When a team member suggested new features or revised functionality, updates were made fairly quickly. However, I would prefer a different organization of the projects, ideally by client on the main page. The main page is currently less organized than I would like. We switched to ActiveCollab because we needed some different and more advanced features.
June 15, 2024
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Anouk D
Enhanced Communication with Collaboration Tools
The software's collaboration tools have greatly enhanced our team's communication. We can share files, discuss projects, and resolve issues seamlessly
June 10, 2024
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Janet Miller
Effortless and Comprehensive: ActiveCollab Experience
I used ActiveCollab for six years and found it very beneficial. Its simple database structure enabled us to create dashboards with user data. However, it lacked features such as kanban and user interface improvements during updates. We chose ActiveCollab for its affordable price and easy maintenance. We switched from Jira to ActiveCollab because Jira was too complicated and hard to maintain, particularly back in 2009.
June 4, 2024
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Arthur D
A Software Boosting Your Daily Productivity
The software, ActiveCollab, is extremely user-friendly. Our team particularly appreciates the Gantt charts and task list mode for their organization. It offers numerous beneficial features like time tracking and invoicing, which greatly simplify our work and boost our productivity. We can't envision our daily collaboration with remote teams and clients without ActiveCollab.
May 26, 2024
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Charlotte F
Efficient Invoicing with ActiveCollab
I've found the invoicing feature of ActiveCollab to be particularly useful. It simplifies the billing process and ensures accuracy
May 20, 2024
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Amber G
Good, Yet Room for Enhancements in ActiveCollab
Overall, I appreciate ActiveCollab, but I wish I could love it more. It has a lot of potential and room for improvement, and I hope they consider people's suggestions and needs. However, I still highly recommend ActiveCollab, particularly for web designers like myself who manage hundreds of sites. I chose ActiveCollab a few years ago after researching and trying out all the project management software I could find. I was drawn to ActiveCollab for several reasons. Firstly, its interface is simple, practical, and visually appealing, unlike other software that I found overly complicated. I also appreciated how my projects could be displayed and searched, which is crucial when managing hundreds of projects. Secondly, ActiveCollab's excellent customer service was a big plus, always there to help when I had issues or questions. This reassured me that I was in good hands. Lastly, they offered some additional features that I found beneficial.
May 12, 2024
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Debra Davis
ActiveCollab: A Game Changer for Our Team
ActiveCollab has been a game changer for our team
May 5, 2024
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Timothy Smith
Fantastic tool!
I've been using Active Collab for 3 months in my new team. It has all the essential features for a smooth workflow, including instant push and email notifications, Timesheet and Stopwatches, which help me manage my time across various tasks. I'm struggling to find anything I'm not happy with and I haven't encountered any issues or bugs with the software. Bravo!
April 29, 2024
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Ronald Williams
Excellent Tool for Streamlined Project Management
ActiveCollab is a vital tool in organizing my daily life and offers robust options for organization and streamlining processes that even my clients can utilize. As part of a creative agency, swift and efficient communication with our clients is crucial, and ActiveCollab facilitates this. We use it to establish standard brief templates for every project, smoothing the process. The time tracker is excellent and provides an easy way to monitor time. I value the email notifications, particularly the ability to respond to comments via email. The support staff is always accessible and helpful. The invoicing functionality is impressive, but it could use some improvements in sorting and display capabilities. My wife has pointed out that the app lacks functionality, but I haven't used it much personally. I find the 'Notes', 'Files', and 'Discussions' tabs a bit random and confusing for clients. I would also appreciate a feature that integrates something like Slack into Active Collab, so we can completely transition away from Skype.
April 20, 2024
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Xanthe
Stunning App, Yet Lacks Practicality
I was initially attracted to ActiveCollab due to its appealing design and seemingly easy navigation. It provided a client portal and allowed me to manage my jobs, invoicing, and estimates all in one place. However, I soon discovered that the software was more complex than it first appeared, making daily use a hassle. I was also disappointed to discover hidden costs associated with the main features I needed, such as invoicing, time tracking, and using the client portal. Despite advertising a monthly cost of only $7.50, these essential features required additional payment, which was not made clear upfront. My experience with their customer service was also negative. The responses I received were in poor English, which was surprising for an international app. One customer service representative, Darla, was particularly unhelpful and rude. I chose ActiveCollab because it seemed to be the most affordable option for managing my projects, finances, and clients from one place. I switched to it because I wanted to.
April 15, 2024
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Vincent E
Mastering Project Management with ActiveCollab
Despite a few drawbacks like the search function and date entry on estimates, I consider Active Collab to be a valuable tool for our team and company. It's crucial for tracking all our projects and billings in one place. It's user-friendly and easy to implement, with straightforward staff on-boarding and an intuitive interface. However, it's disappointing that such a comprehensive and useful software lacks a full feature search function and doesn't include or auto-generate a date field on the estimate form. We primarily chose ActiveCollab because of its cost, but it also offers all the features we need.
April 14, 2024