What is Topic?
Pros from reviewers
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Unique merchandise: Despite some criticisms about the quality and price of their products, customers appreciate the unique merchandise that Hot Topic offers, particularly for artists
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Customer service: Despite some negative reviews, Hot Topic does have a customer service team in place to assist with issues, such as refunds and order cancellations.
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Fraud protection: Hot Topic's software has a robust fraud protection system in place, as evidenced by the approval of a transaction that was flagged as potentially fraudulent by a customer's bank
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No adjustments on sale items: Hot Topic's software does not allow for adjustments on sale items or additional discounts, which ensures that all customers are treated equally and fairly
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Order limit: Hot Topic has an order limit in place, which can prevent customers from over-purchasing or hoarding items
Cons from reviewers
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Poor customer service: Many customers have expressed dissatisfaction with the customer service, stating that representatives were unable to assist them with their issues, leading to a negative shopping experience
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Issues with stock and order cancellations: Customers have reported that their orders were canceled without prior notice, even though the items were listed as available on the website, leading to disappointment and a lack of trust in the company's inventory management
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Misleading sales and promotions: Customers have complained about receiving notifications about sales that are not applicable to anything on their website, leading to frustration and questioning the legitimacy of the business
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High prices and questionable quality: Some customers find the items sold by Hot Topic to be overpriced, especially considering the perceived low quality of some of the products, leading to doubts about the value for money offered by the company.
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Fraudulent charges: Some customers have reported fraudulent charges for services they did not authorize, which were approved by Hot Topic, leading to concerns about the security of their financial information
Main features
Starting Price
Free Plan
Marketing insights
Email campaigns
Website builder
Social media management
Copilot
Starting Price
N/A
Free Plan
No
Marketing insights
Email campaigns
Website builder
Social media management
Copilot
How Topic compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
40% off for 3 months on Topic
Save up to $358
Who is Topic best for according to our reviewers?
Frequent online shoppers: Individuals who frequently shop online and are looking for a platform with accurate stock information and reliable delivery
Alternative music lovers: Individuals who appreciate alternative music and are looking for a platform that caters to their taste
Disappointed customers: Customers who have had negative experiences with the company's customer service and product availability, and are seeking a more reliable platform
Parents: Parents looking to purchase products for their children, but are frustrated with the lack of valid deals and sales
Artists and art lovers: Individuals who appreciate unique merchandise for artists, but are seeking better quality and more affordable options.
Topic Reviews
4.1
Topic rating
5.0
Ease of use
5.0
Customer service
4.9
Value for money
5.0
Likelihood to recommend
5.0
Features
16 Topic Reviews
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Enoch D
Streamlined Financial Management with QuickBooks: A Cloud-Based Solution
its cloud-based software offers a comprehensive solution for sales, service, marketing, and more. QuickBooks has simplified our financial management
July 21, 2024
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Madison Miller
Salesforce: Revolutionizing CRM with Valuable User Insights
its detailed reports provide valuable insights into user behavior, helping us optimize our online strategy. Salesforce has transformed our customer relationship management
July 15, 2024
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Adam N
Trello: A Game-Changer for Project Management
its intuitive design and powerful integrations have streamlined our workflows and improved collaboration. Trello has been a game-changer for our project management
July 7, 2024
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Linda D
Efficient Project Organization and Website Traffic Insights with Visual Boards and Google Analytics
its visual boards, lists, and cards allow us to organize and prioritize projects in a fun, flexible, and rewarding way. Google Analytics has been instrumental in understanding our website traffic
July 2, 2024
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Heather G
Exemplary Customer Service Experience with a Fashion Company
I've been a loyal customer of this company for quite some time now and my experiences have always been top-notch! On my recent order, I decided to go for two bags and two matching purses. However, due to high demand, the bags were out of stock. The company was quick to inform me about this and proceeded with the rest of my order. I did request them to cancel the entire order as I initially wanted the purses to match with the bags. But, they assured me that the purses were versatile enough to pair with other accessories. I was a bit skeptical at first, but when I received the purses, I was pleasantly surprised by their quality and versatility! What's more, they maintained the same shipping fee for the three purses as for the entire order, which I found to be quite reasonable. This company's commitment to customer satisfaction is truly commendable. I'm looking forward to my next shopping spree with them!
June 23, 2024
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Nyx
Thrilling Shopping Experience with Exceptional Customer Service and Genuine Sales
I received a notification about a sale and was thrilled to see the potential savings! Although I initially had trouble finding the applicable items on their website, their customer service was quick to assist me. I love how they keep me updated with automated messages, it's like they know exactly when I'm in the mood to shop! I was planning to make a purchase for my children and was delighted to find that the coupons were valid. Their sales are always genuine and it's clear that this is a legitimate business. I had a detailed chat with a representative who was incredibly helpful, leaving me thoroughly satisfied with their customer service. I'm excited to make numerous purchases in the future, especially knowing I can benefit from their fantastic deals!
June 16, 2024
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Aaron D
Essential Tool for Remote Work: Tableau's Stable Connection and Clear Visualizations
its stable connection, clear audio and video quality, and features like screen sharing have made it an essential tool in our remote work setup. Finally, Tableau has been invaluable in visualizing our data
June 8, 2024
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Arthur Martinez
Good, but Too Expensive
I find the items in this software very adorable but they are too expensive. I believe I can find similar items elsewhere at a cheaper price. However, I do appreciate their unique merchandise for artists. I think the quality of their clothing and accessories could be improved, especially considering their high prices. Most of the accessories appear to be cheaply made and the jewelry doesn't last long before it falls apart.
June 2, 2024
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Albert Martinez
Enhanced Coding Efficiency and Revolutionized Team Communication with Slack
its support for numerous programming languages and robust debugging tools have greatly enhanced my coding efficiency. Slack has revolutionized our team communication
May 28, 2024
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Abigail R
Visual Studio Code: A Developer's Dream Code Editor
its user-friendly interface and comprehensive features make document creation, data management, and presentation design a breeze. As a software developer, I've found Visual Studio Code to be an excellent code editor
May 19, 2024
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Russell A
Boosting Productivity with Seamless Application Integration
its seamless integration of various applications like Photoshop, Illustrator, and InDesign has significantly improved my productivity. The Microsoft Office Suite has been a staple in my daily administrative tasks
May 14, 2024
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Keith Jones
Embracing Diversity: The Evolution of Hot Topic
I'm genuinely thrilled with the evolution of Hot Topic! It used to be a place solely dedicated to music, but now they've broadened their horizons and play a diverse range of pop and rap in their stores. The store's appearance is vibrant and lively, and they sell products that cater to mainstream tastes. It's refreshing to see a store that can cater to both alternative and mainstream crowds. They've transformed what used to be a niche sanctuary into a welcoming space for everyone.
May 5, 2024
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Amy D
Adobe Creative Suite: An Indispensable Tool for Graphic Design
I found the Adobe Creative Suite to be an indispensable tool for my graphic design work
April 29, 2024
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Arthur Rodriguez
Hot Topic's Efficient Handling of Unexpected VPN Charge
I recently had an unexpected charge for a VPN service on my account and immediately contacted my bank. They informed me that Hot Topic had authorized the transaction. I was initially concerned, but I was so impressed with how quickly and efficiently they handled the situation. It's great to know that Hot Topic is always on top of things, ensuring all transactions are legitimate. Stay vigilant and rest assured, Hot Topic has got your back!
April 21, 2024
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Rachel Rodriguez
Effortless Tracking and Remote Meetings with Zoom
its easy-to-use interface and powerful features make tracking income, expenses, and invoices effortless. Zoom has made remote meetings a breeze
April 15, 2024
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Robert
Efficient and Transparent Online Shopping Experience
I've placed orders for a t-shirt three times and each time, the order was smoothly processed. The website was always up-to-date with the stock information. Recently, I placed another order and was promptly informed that one item was out of stock and a few others would be on backorder. I appreciated the transparency and quick communication. I reached out via email and was promptly attended to by Michael who asked for my order numbers. I'm eagerly awaiting his response. I'm quite impressed with the overall experience and I'm looking forward to doing more business with them.
April 15, 2024