What is Talkable?
Pros from reviewers
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Partnership and engagement: Talkable is not just a service provider, but a true partner in enhancing engagement and acquisition. Their dedicated team shows genuine interest in the success of their clients, encouraging them to test, refine, and implement new initiatives to attract new subscribers through referrals
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Excellent security and fraud prevention: Talkable offers excellent security features and fraud prevention, ensuring that the referral program generates high-quality traffic based on recommendations rather than aggressive ads. It also aids in monitoring the quality of these leads, making it difficult to manipulate the system
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Data and reporting features: The platform provides useful data and reporting features that simplify work. Although some reports may initially be confusing, Talkable's training and Customer Success manager help clients understand the metrics
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Advanced rewards marketing tool: Talkable is more advanced than any other rewards marketing tool, turning word of mouth into an effective channel for businesses. It allows for A/B testing and campaign launches, contributing to a boost in sales and traffic quality
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Outstanding customer support: Talkable's customer support is prompt in responding and constantly provides innovative ideas. They assist in setting up the program, suggesting discount amounts, and consistently run A/B tests to increase referral sales. Despite some initial difficulties in navigating the user dashboard, the support received makes it all worth it.
Cons from reviewers
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Cost: While Talkable offers a range of features and benefits, some users have expressed concerns about the cost of the software, suggesting that it may be a significant investment for some businesses.
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Difficulty in use: Despite the positive impact on sales and traffic quality, Talkable can be somewhat difficult to use, particularly for those unfamiliar with the software
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Integration issues: Some users have reported integration issues with their transaction systems, which can cause delays and complications in the implementation process
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Interface design: While functional and bug-free, the interface design of Talkable is not the most intuitive or visually appealing, which can make it challenging for new users to navigate
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Setting up campaign creatives: Some users find setting up campaign creatives to be a challenging process, which can slow down the campaign launch process
Main features
Starting Price
Free Plan
Seamless Integration
Comprehensive Referral Marketing
Customizable Campaigns
Advanced Features
User-Friendly Interface
Starting Price
N/A
Free Plan
No
Seamless Integration
Comprehensive Referral Marketing
Customizable Campaigns
Advanced Features
User-Friendly Interface
How Talkable compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Talkable best for according to our reviewers?
Businesses with limited capacity: For businesses that don't have much capacity to manage their referral channel, Talkable's client service team can fill in the gaps, providing reports, suggesting new ideas, and helping to execute them
Businesses seeking fraud prevention: Talkable's excellent security and fraud prevention features make it a suitable choice for businesses that want to monitor the quality of their leads and prevent manipulation of their referral system.
Marketing teams: Talkable provides comprehensive support and innovative ideas to marketing teams, helping them to refine and implement new initiatives to attract new subscribers through referrals
E-commerce businesses: Businesses that operate online can greatly benefit from Talkable's referral program, as it can boost sales and attract high-quality traffic through word-of-mouth marketing
Luxury brands: Luxury brands, such as those in the watch sector, can use Talkable to enhance their sales through a strong remarketing strategy, which involves resharing bought items with a coupon
Talkable Reviews
4.7
Talkable rating
4.0
Ease of use
4.5
Customer service
4.6
Value for money
4.5
Likelihood to recommend
4.4
Features
19 Talkable Reviews
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Kathleen R
Superior Software Quality and Stellar Support with Talkable
The support for Talkable is great! I had trouble understanding rewards, but their customer success team helped me set up the program and suggested the discount amount for advocates and their friends. They also consistently run A/B tests to increase referral sales, which we couldn't do with our own program. However, I found it somewhat difficult to figure out how to add the referral offer to the site header and needed their team's assistance.
August 10, 2024
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Jason M
Talkable's A/B Testing: Unlocking Effective Strategies
I've been particularly impressed with Talkable's A/B testing feature. It's allowed us to experiment with different strategies and quickly identify what works best
August 3, 2024
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Richard B
Customization Options: Talkable's Unique Edge
What sets Talkable apart for me is its customization options. We've been able to tailor our referral program to fit our brand perfectly
July 27, 2024
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John G
Cost-Effective Talkable: A Referral Program Success Story
I've found Talkable to be a cost-effective solution for managing our referral program. It's paid for itself many times over in the new business we've gained
July 21, 2024
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Keith S
Surprisingly User-Friendly: Talkable Review
As a non-tech savvy person, I was initially apprehensive about using Talkable. However, its user-friendly design and comprehensive tutorials made the learning curve manageable
July 14, 2024
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Vance
Quality Service with Outstanding Client Support
Despite having difficulties navigating the user dashboard, I have to praise the outstanding client support we receive. Our team doesn't have much capacity to manage this channel, but the client service team does an excellent job filling in the gaps, providing reports, suggesting new ideas, and helping us execute them. I value the range of features the software offers and its ongoing development of new features to improve client referrals. However, I find the dashboard very hard to navigate and comprehend. Even though the reporting is good, the terminology isn't intuitive, making it difficult to find the right report.
July 9, 2024
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Charles Brown
Talkable: A Small Business Owner's Word-of-Mouth Marketing Solution
As a small business owner, I appreciate how Talkable has helped me leverage word-of-mouth marketing. It's easy to use and the customer service is top-notch
July 2, 2024
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Kelly Brown
Efficient Automation: Talkable Streamlines Referral Program Management
The automation capabilities of Talkable have saved us a significant amount of time and resources. It's taken much of the manual work out of managing our referral program
June 23, 2024
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Terry Davis
Transforming Shares into Sales with Talkable's Referral Program
I find Talkable user-friendly and its platform all-inclusive, leaving me with no doubts. The referral program generates high-quality traffic because it's based on recommendations rather than aggressive ads, meaning people are already interested in the product. Talkable also aids in monitoring the quality of these leads and it's difficult to manipulate the system, thus preventing fraud. My only concern could be the cost, as like any marketer, I would prefer a less expensive product.
June 16, 2024
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Patrick Davis
Exceptional & Committed: Talkable's Excellence
I'm highly impressed by Talkable's customer support as they are prompt in responding and constantly provide innovative ideas. I also find their dashboard very user-friendly and easy to understand.
June 9, 2024
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Alice
Boosting Luxury Watch Sales with Talkable's Referral Marketing Platform
The referral power of Talkable has greatly enhanced our sales in the luxury watch sector. We've seen a rise in ROI through a strong remarketing strategy, which involves resharing bought items with a coupon. Although implementing the discount strategy was time-consuming, especially on our custom site, Talkable's developers swiftly integrated it with our site and Adroll.
June 4, 2024
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George M
Exploring Talkable with Helix Sleep: A User's Perspective
I've had a great experience using the Talkable platform and working with the account managers assigned to our program. I appreciate their availability and their willingness to provide ideas and suggestions to improve our campaigns. I also find the data and reporting features of the platform very useful as they simplify my work. However, my team and I would like more information on incrementality. Although we can perform our own internal analyses, understanding the impact of the referral program on the overall customer purchase journey is vital. I wasn't with the company when we launched our referral program with Talkable.
May 25, 2024
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Bishop M
Streamlining Referrals with Talkable
I've been using Talkable for several months now and it has greatly simplified our referral process, making it easier for customers to refer their friends and for us to track those referrals
May 18, 2024
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Grey G
Improved Customer Acquisition with Intuitive Software Integration
its intuitive interface and robust features have significantly improved our customer acquisition efforts. The software's ability to seamlessly integrate with our existing systems was a major plus
May 14, 2024
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Albert Smith
Talkable's Analytics: Optimizing Referral Programs
I've been impressed with Talkable's analytics capabilities. It provides clear, actionable insights that have helped us optimize our referral program
May 4, 2024
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Denise Miller
Excellent Tool for Boosting Referral Marketing
I appreciate Talkable's excellent security and fraud prevention features, but I find setting up campaign creatives somewhat challenging.
April 30, 2024
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Brenda D
Feels Like Gaining Extra Team Members
I've had an excellent experience with Talkable, viewing them as an essential partner in enhancing our engagement and acquisition. Our dedicated team has been consistent and highly competent, showing genuine interest in our success. I'm regularly impressed by their contributions to our meetings, presentations, and their excellent follow-up. What I value most about Talkable is our team who constantly encourages us to test, refine, and implement new initiatives to attract new subscribers through referrals. They are not just a service provider, but true partners in maximizing engagement and acquisition. However, I must confess that I'm not a fan of the interface design. Although it works well and is bug-free, it's not the most intuitive or visually appealing, and it took me some time to get used to it.
April 21, 2024
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Stephen R
Talkable: An Exceptional Referral Marketing Tool
As a marketing professional, I found Talkable to be an exceptional tool for referral marketing
April 14, 2024
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Frank Rodriguez
Income-Generating Referral Program with Talkable
I've found Talkable to be an excellent service with a sophisticated platform that delivers results. When we were developing our marketing strategy, we realized we couldn't handle everything on our own. Trying to create an in-house referral program without the right tool was like trying to be a Jack of all trades. That's when we discovered Talkable. It has saved us both time and money. What I particularly appreciate about them is their comprehensive program support through calls. They've answered every question we've had. After thorough testing and research, we've built a referral program that boosts sales. Although some reports were initially confusing, their training and Customer Success manager helped us understand the metrics.
April 14, 2024