What is QuickBooks Desktop Pro?
Pros from reviewers
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Organizational capabilities: QuickBooks Desktop Pro allows users to keep track of all estimates and invoices, eliminating the need to remind clients about payments via email or phone calls
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Customizable features: The software provides a range of customizable features that cater to diverse business types, enhancing its adaptability to different business needs
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Straightforward payment and accounting management: The software makes it easy to receive payments and handle accounting and taxes, simplifying financial management for businesses
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User-friendly and cost-effective: QuickBooks Desktop Pro is praised for its simplicity and cost-effectiveness, making it a worthwhile investment for businesses
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Efficient invoicing and billing: QuickBooks Desktop Pro is efficient for invoicing and billing, simplifying these processes and improving business operations.
Cons from reviewers
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Poor customer service: Many users have reported subpar customer service experiences with QuickBooks Desktop Pro, often citing difficulty in getting straightforward questions addressed or resolved, and encountering representatives who are unhelpful or lack understanding of the software
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Issues with updates: Some users have expressed dissatisfaction with updates to the software, stating that useful features have been removed or made more difficult to access, and that mandatory updates often cause user lockouts and system glitches
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Difficulty in navigation: A few users have reported difficulty in navigating certain features of the software, such as the search bar and the 'Bill to' and 'Ship to' features, as well as the sales system when selecting a desktop version
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Transition to subscription model: A number of users have expressed dissatisfaction with QuickBooks' move to a monthly subscription model, and their push for users to transition from the desktop to the online version.
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Poor online features: Some users have found the online features of QuickBooks Desktop Pro to be disappointing compared to its desktop functionality, with one user even describing the customer service for the online version as virtually non-existent
Main features
Starting Price
Free Plan
Recurring invoicing
Invoice like a pro
Powerful inventory management
Stay on top of finances with ease
Smart banking integration
Starting Price
N/A
Free Plan
No
Recurring invoicing
Invoice like a pro
Powerful inventory management
Stay on top of finances with ease
Smart banking integration
How QuickBooks Desktop Pro compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is QuickBooks Desktop Pro best for according to our reviewers?
Long-term QuickBooks Users: Despite some dissatisfaction with the move to a monthly subscription model and the push towards the online version, long-term users appreciate the software's intuitive design and flexibility in creating reports
Companies with Multiple Clients: QuickBooks Desktop Pro's organizational capabilities make it easy to manage multiple clients, although some users have reported issues with the 'Bill to' and 'Ship to' features
Accounting Professionals: QuickBooks Desktop Pro offers a range of customizable features that cater to diverse business types, making it a popular choice among accounting professionals, despite some difficulties navigating the sales system.
Small Business Owners: QuickBooks Desktop Pro is a cost-effective and efficient tool for managing finances, tracking estimates and invoices, and handling accounting and taxes
Freelancers: The software is user-friendly and simplifies invoicing and billing, making it ideal for freelancers who manage their own finances
QuickBooks Desktop Pro Reviews
4.1
QuickBooks Desktop Pro rating
4.5
Ease of use
4.0
Customer service
4.2
Value for money
4.2
Likelihood to recommend
4.2
Features
24 QuickBooks Desktop Pro Reviews
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David E
Embracing Change: Our Transition to QuickBooks Desktop Pro
LOVE IT! As a thriving mid-sized marketing agency, we've been loyal users of QB Enterprise for 18 years. Our transition to QB online has been an adventure. The data transfer was a learning curve, but it gave us a chance to clean up our old data. We decided to archive most of our old data and start fresh. Now, six months later, we're finally set up and it feels like a brand new start! We've encountered a minor hiccup with the time tracking function - jobs in the system aren't showing up for our employees to log their time. But QB's response was reassuring - It's a known problem, and we're working on it. It's great to know they're on top of it! In the meantime, we're exploring all the other fantastic features. We've even considered looking into NetSuite, but honestly, with the proactive response from QB, we're excited to see how they resolve this!
September 14, 2024
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Brenda
Seamless Integration: Enhancing Workflow Efficiency
The software's integration with other applications is seamless, which has significantly improved my workflow
September 9, 2024
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Kevin Rodriguez
Efficiency and Ease with QuickBooks Desktop Pro
I find QuickBooks Desktop Pro extremely user-friendly and efficient for invoicing and billing. I haven't encountered any negatives yet, as I'm completely satisfied with all its features. I switched to this software due to dissatisfaction with my previous services, which were confusing and slow.
August 31, 2024
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Lawrence
Exploring Small Business Accounting with Quickbooks Desktop Pro: A Personal Experience
I had the opportunity to use Quickbooks Live Bookkeeper for my small business accounting needs while I was still learning the ropes. It was a fascinating journey, with the software providing a unique perspective on how to manage my accounts. There were a few instances where I found the journal entries to be a bit complex, but it was a great learning curve. When I reached out to Intuit, they were quick to suggest that I communicate directly with the bookkeeper, which I found to be a proactive approach. It was a worthwhile investment, and I would recommend it to anyone looking to gain a hands-on experience in bookkeeping. It's a fantastic way to save time, money, and learn something new!
August 27, 2024
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Joan J
Efficient Financial Management with QuickBooks Desktop Pro
As a small business owner, I appreciate how QuickBooks Desktop Pro allows me to manage my finances efficiently, saving me valuable time
August 19, 2024
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Dylan F
High Praise for QuickBooks Desktop Pro: A Great Value for the Price
I am absolutely thrilled with the desktop functionality of QuickBooks Desktop Pro! It's truly impressive and outshines the online features. Their customer service may need a bit of improvement, but it's not a deal-breaker for me. While I do appreciate other software like Viewpoint, I must say that QuickBooks offers a great value for the price. It's a classic case of getting more than what you pay for, which in this case, is a fantastic deal!
August 10, 2024
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William M
QuickBooks: A Worthwhile Investment for Your Business
I've been using QuickBooks for over 6 months and it's been a rewarding experience. I didn't need any other software to manage my company's finances and I highly recommend it as a worthwhile investment. What I appreciate most is its organizational capabilities, allowing me to keep track of all my estimates and invoices. I no longer need to remind clients about payments via email or phone calls. It's very straightforward to receive payments and handle my accounting and taxes through it. However, I occasionally encounter issues with customer creation, the search bar, and modifying the 'Bill to' and 'Ship to' features. The pricing is reasonable, but I think they could offer cheaper versions with fewer features.
August 6, 2024
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Hannah C
Lost Without QuickBooks: A Game Changer for My Business
Since I started using QuickBooks, my business operations have improved. I value its simplicity and cost-effectiveness. There's little I dislike about QuickBooks. I transitioned to QuickBooks Desktop Pro as it's simpler to use and more economical.
July 30, 2024
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Donald E
Exemplary Customer Service Experience with Quickbooks Desktop Pro
I'm genuinely amazed by the evolution of service at Quickbooks. I've been a loyal user for about 1 years and recently, they informed me that my renewal will include a 2% VAT. This was a surprise as I don't live in a jurisdiction with a 2% VAT. However, I spent hours on the chatline with their dedicated reps, who were eager to assist. They were full of information and were keen to help me understand the situation. They even offered to escalate the issue, which showed their commitment to resolving my concerns. The customer service person who finally emailed me was so prompt, it was impressive. This situation has been an interesting journey. I've renewed my subscription and now I get to spend my holidays exploring the new features of this platform. Thanks, Quickbooks. I hope you have a merry Christmas.
July 22, 2024
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Nicholas Rodriguez
Useful Reporting Feature for Financial Reports
I have found the reporting feature particularly useful as it provides me with detailed financial reports that are easy to understand
July 15, 2024
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Sean Williams
Efficient Multi-Currency Handling: A Game-Changer for International Businesses
Lastly, the software's ability to handle multiple currencies is a major plus for my business as we deal with international clients.
July 6, 2024
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Laura S
Streamlined Accounting with QuickBooks Desktop Pro
I've been using QuickBooks for some time and I've noticed continuous improvements in its features. I mainly use it for invoicing and billing, which it simplifies greatly. However, the platform can be somewhat difficult to learn, but thankfully there are numerous training videos available for assistance.
July 1, 2024
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Alice Miller
Essential and Efficient: QuickBooks Desktop Pro
I strongly endorse Quickbooks for its substantial influence on business operations and frequently suggest it to my clients. It provides a range of customizable features that cater to diverse business types. However, I struggle with navigating the sales system when selecting a desktop version due to the intense push towards the online version.
June 22, 2024
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Doris
Non-Accountant Finds Quickbooks Pleasing
My overall experience with QuickBooks Desktop Pro is positive. It's essential for managing our finances and comparing our annual company performance. It makes tracking our money easier, which is crucial. However, I don't like that when I input a client's name in the search bar, it doesn't automatically take me to the client; I have to manually click the search button.
June 17, 2024
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Billy B
Exceptional Customer Support: QuickBooks Desktop Pro
I also appreciate the customer support provided by QuickBooks Desktop Pro. They are always ready to assist whenever I encounter any issues
June 8, 2024
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Jeremy
Versatile Accounting Solution: QuickBooks Desktop Pro
I consider QuickBooks Desktop Pro to be an essential accounting software for efficiently running any business. It's cost-effective and adaptable to my business needs without sacrificing security features. However, I'm dissatisfied with the subpar customer service, as getting straightforward questions addressed or resolved is difficult. I transitioned from QuickBooks Online to QuickBooks Desktop Pro because, despite its user-friendly and error-free design for beginners, the security features often obstruct progress and occasionally cause system glitches.
June 3, 2024
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Sandra R
Exceptional Customer Service Experience with Quickbooks Desktop Pro
I've had an incredibly engaging customer service experience with Quickbooks Desktop Pro. It felt like a delightful journey, having interacted with six different agents who were all eager to assist. It was like being in a wonderland of customer service. Very impressive!
May 25, 2024
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Robert S
QuickBooks Desktop Pro: A User's Perspective
I appreciate the user-friendly features and ease of use of QuickBooks Desktop Pro. However, I find the customer service to be poor, which significantly undermines its benefits. I chose this software primarily for its name recognition and its easy-to-use features.
May 20, 2024
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Russell S
QuickBooks Desktop Pro: Impressive User-Friendly Interface
I have been using QuickBooks Desktop Pro for several months now and I am thoroughly impressed with its user-friendly interface
May 12, 2024
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Raymond N
Effortless Employee Management with Payroll Feature
The payroll feature is another standout, making employee management a breeze
May 4, 2024
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Jordan W
Experiencing Global Perspectives through QuickBooks Desktop Pro's Customer Service
I've noticed a significant change in QuickBooks Desktop Pro's customer service, and it's quite an interesting journey! It seems they've started outsourcing, which has brought a whole new global perspective to their team. While it can sometimes be a bit challenging to understand the agents or for them to understand me, it's a great opportunity to improve my communication skills. It's like a mini language and culture lesson with every interaction, which keeps things fresh and exciting. The occasional repetition of questions just ensures that everything is crystal clear. It's a unique experience that keeps me on my toes!
April 27, 2024
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Megan F
Effortless Accounting with Software
The software has made my accounting tasks much easier, especially when it comes to tracking expenses and creating invoices
April 22, 2024
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Jerry F
An Adventure in Customer Service: My Experience with QuickBooks Desktop Pro
My experience with QuickBooks Desktop Pro's customer service was quite an adventure! I had the opportunity to spend a significant amount of time on the phone with a representative who, despite their best efforts, couldn't quite solve my issue. But hey, we're all human, right? Then, in a surprising twist, I was transferred to another department. The representative there was equally as dedicated, but suggested I reconnect with the original representative for a more streamlined solution. Although I wasn't able to reach the original representative, I got to start the process again with a new one. It was like a fresh start! I really appreciated their patience and dedication to helping me. It's clear that QuickBooks Desktop Pro's customer service team is committed to finding solutions, and I'm confident that they'll be able to assist me in the future.
April 16, 2024
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Marilyn Brown
Three Decades with Quickbooks Desktop Pro: A Journey of Learning and Discovery
I've been a loyal user of Quickbooks Desktop Pro for 3 years and it's been an integral part of my business operations. I only need to reach out to their customer service twice a year, and each time, it's an opportunity for me to learn something new. It's like a treasure hunt, where I get to interact with different representatives, each offering a unique perspective. It's a journey that sometimes takes a day, but in the end, I always find someone who provides the exact solution I need. It's a thrilling experience that keeps me on my toes and I absolutely love it!
April 16, 2024