What is Protonmail?
Pros from reviewers
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Enhanced Privacy: ProtonMail offers full encryption, ensuring that sensitive business information is secure and private, which is particularly important in the era of GDPR
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Built-in VPN: ProtonMail includes a VPN feature, providing an additional layer of security for users and enhancing their privacy
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Custom Domain Integration: ProtonMail allows users to integrate their custom domain, making it a suitable choice for both business and personal emails
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High Level of Security: ProtonMail is Swiss-based and offers high encryption, making it a secure choice for email communication.
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User-friendly Interface: ProtonMail has a clean, easy-to-use interface, both in its app and web version, making it simple for users to navigate and manage their emails
Cons from reviewers
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Technical complexity: ProtonMail can be difficult for non-technical people to use, with its technical aspects often overwhelming users who are not tech-savvy
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Search functionality: The search functionality in ProtonMail could be improved, as users struggle to find past emails based on keywords, unlike with Gmail
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High cost: Some users find ProtonMail to be expensive, with the cost jumping from 0 to 60 euros per year for a service that is practically free everywhere else.
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Privacy concerns: Despite being a paid service, ProtonMail has bots that scan your emails and can block you without reason, accusing you of sending bulk mail when you're not
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Limited storage: ProtonMail's 500mb email storage limit can be restrictive, often forcing users to delete conversations before they feel the need to upgrade
Main features
Starting Price
Free Plan
Self-Destructing Emails
Two-Factor Authentication
Encrypted Communication
User-Friendly Interface
Anonymity and Privacy
Starting Price
N/A
Free Plan
No
Self-Destructing Emails
Two-Factor Authentication
Encrypted Communication
User-Friendly Interface
Anonymity and Privacy
How Protonmail compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Protonmail best for according to our reviewers?
Business Professionals: Professionals who need to adhere to strict communication schedules and require a secure platform for their daily emailing tasks
Non-Tech Savvy Users: Individuals who may find the technical aspects of ProtonMail overwhelming but appreciate the secure tool and the customer service
Privacy-Conscious Users: Users who value their privacy and appreciate the high encryption and security features of ProtonMail, as well as its ability to block trackers
Freelancers: Independent workers who need to separate their personal and work emails, and appreciate the clean interface and secure email environment
Businesses with Sensitive Information: Companies that handle sensitive data and need a fully encrypted email service to ensure their information won't be leaked, especially in the GDPR era.
Protonmail Reviews
4.4
Protonmail rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.1
Likelihood to recommend
4.5
Features
24 Protonmail Reviews
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Brandon Jones
Experience the Security of ProtonMail
I think ProtonMail is a great email service and I plan to stay a loyal customer. It's easy to create and use multiple aliases and domains. I find the Catch-All Email feature especially helpful for dealing with incorrectly typed email addresses. The folders and tags are handy for sorting received emails. As advertised, the product is very secure. However, the VPN can slightly slow down the connection and some emails have landed in my contacts' spam folders. I find it a bit expensive (I'm on the Professional plan), but I'm willing to keep supporting the company. I switched to ProtonMail for its security features and because I didn't want to depend too much on Google.
September 17, 2024
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Paul C
Enhanced Security: ProtonMail's Encrypted Emails for All
The ability to send encrypted emails to non-ProtonMail users is a fantastic feature. It ensures the security of my communications, regardless of the recipient's email provider
September 10, 2024
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Wayne Smith
ProtonMail: Ultimate Email Security for Your Business, with a Few Extra Steps
I appreciate that ProtonMail is fully encrypted, giving me peace of mind that my sensitive business information won't be leaked, which is vital in the GDPR era. However, there are some sacrifices in convenience and room for improvement in the software. It provides full-scale encryption and great flexibility with multiple inboxes and aliases, and it's less expensive than other alternatives. On my Mac, I need to install an app called "ProtonMail Bridge" to make it compatible with my email clients. The ProtonMail Bridge often logs out randomly, making it somewhat inconvenient to log back in and sync everything. The spam filter can sometimes be overly aggressive, hiding legitimate mail. I switched to ProtonMail mainly for security and privacy reasons. I have nothing against Zoho, but they don't offer the same level of security.
September 1, 2024
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Charlotte
Exceptional Customer Service: Prompt Resolution of Queries and Issues
I've found their customer service to be top-notch. Any queries or issues I've had were promptly addressed by their support team
August 25, 2024
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Adam N
Perfect for Distinguishing Work and Personal Emails
I love the default domain name options and the ultra-simple, clean interface of ProtonMail's app and web version. It's comforting to know that my work emails are secure from the start without having to dig into the account settings. I appreciate having no spam in my work inbox. However, the search functionality could be improved, as I struggle to find past emails based on keywords, unlike with Gmail. I switched to ProtonMail when I began freelancing because it was vital for me to separate my personal email (Gmail) from my work email. This way, I could tell if I needed to check it immediately just by looking at the notification icon on my phone's lock screen. ProtonMail has been perfect for this.
August 19, 2024
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Abigail A
ProtonMail: A Trusted Guardian of Privacy
I appreciate the commitment of ProtonMail to privacy. The fact that they are based in Switzerland and adhere to strict privacy laws is reassuring
August 12, 2024
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Jean Miller
ProtonMail: The Most Adored Email Service Out There!
My experience with ProtonMail has been completely positive. I've integrated my ProtonMail account with my custom domain and use it for both my business and personal emails. I absolutely adore their clean, smooth themes, the comprehensive message composer, and the updated mobile app they launched this summer. I value the fact that I receive no spam or promotional emails, and the built-in tracker blocking is a fantastic feature. I also respect ProtonMail's stance against big tech. The generous storage allocation of 15 GB, with an additional GB added for free each year, is wonderful. The only area I see for improvement is the loading time when opening an email in the mobile app. Otherwise, it's nearly perfect. I switched to ProtonMail because I strongly disagree with Google's big tech stance. I was uncomfortable with them tracking my every move, reading my emails, and bombarding me with targeted promotional emails. I realized there was a reason their email service was free.
August 6, 2024
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Wilder M
Exploring Protonmail: A Tech Adventure with Challenges and Rewards
I decided to go for a 2-year Premium plan with Protonmail, despite the price tag, because of the glowing reviews and the ability to create email addresses for my custom domains. To my surprise, I was also given the opportunity to purchase their password manager and VPN solutions, which was an unexpected bonus. The real adventure began when I started configuring my webservers to send emails via Protonmail. It turns out that Protonmail doesn't provide SMTP/IMAP servers. Instead, they offer a unique solution called proton-mail bridge, an email server proxy, which I had to install and configure on every machine that needed to send or receive mail. This was a challenging and exciting task, especially for my virtualized setups. Occasionally, the Protonmail bridge would crash, but this gave me the opportunity to come up with a creative solution - scheduling daily restarts of the service to avoid this. The support team was always there to help, even if their response time was a bit slow and their instructions were standard debugging ones. The most interesting part was when I decided to downgrade my plan. Even though I had paid for 2 years, the moment I cancelled my subscription, I immediately transitioned to their basic plan, losing access to all premium features for the remaining period (about 1 year). However, they offered me a solution - I could use the credits to purchase a more flexible monthly subscription. Overall, my journey with Protonmail was a rollercoaster ride, filled with challenges and learning opportunities. It's not for everyone, but if you're up for a bit of a tech adventure, it's definitely worth a try!
July 28, 2024
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Michael
Experience Unmatched Privacy with ProtonMail
Using ProtonMail, I feel my privacy has significantly enhanced. I am confident that my messages are secure. I appreciate all its features: the security, graphics, GUI, ease of deployment, and the ability to switch from any other mail platform. I have no complaints, I am genuinely satisfied. I chose ProtonMail because it's Swiss-based and offers high encryption. I consider it the Signal of the email world. I switched to ProtonMail due to my need for increased security.
July 20, 2024
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Anna N
Intuitive and Secure: ProtonMail's User Interface.
I've found ProtonMail's user interface to be incredibly intuitive and user-friendly. Even with its advanced security measures, it doesn't compromise on usability
July 15, 2024
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Christina J
ProtonMail's Unfair Auto-Ban of Paid and Free Users by SPAM BOTS
I can't use my paid or free ProtonMail accounts for regular communication anymore because it's not genuinely private and they block you if you send or receive three emails that their bots disapprove of. If you protest, they wrongly accuse you of sending mass emails and block you again. I used to be able to use the "Old ProtonMail" on Windows XP Pro SP3, but I've been unsuccessful in downloading their free VPN software, which always ends up being corrupted. Additionally, you need to access their VPN dashboard from Windows 7 to set up your VPN for Windows XP, which is inconvenient. Their software for backing up your own emails also doesn't function. I pay ProtonMail $150 USD annually for two accounts and also have a few free accounts. Despite this, they have bots that scan your emails and can block you without reason, accusing you of sending "bulk mail" when you're not. On September 24, 2021, I sent three emails.
July 8, 2024
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Brian
Discovering the Robust Security of ProtonMail: A Personal Experience
I signed up for ProtonMail back in June 218 after hearing so many rave reviews about it. I didn't get around to using it immediately due to some cautionary tales from friends. However, I decided to give it a whirl on 3th December 223. To my surprise, I found that my account was still active and functional. Interestingly, I noticed some phishing emails and mailing list messages similar to my email address in my spam folder. This actually impressed me because it showed that ProtonMail's spam filter was working effectively. It had successfully identified and segregated potential threats, keeping my inbox clean and secure. This experience made me appreciate the robust security and privacy measures that ProtonMail has in place. It's clear that they prioritize user safety, which is a huge plus in my book. I'm now more excited than ever to start using ProtonMail regularly!
July 2, 2024
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Hannah Williams
ProtonMail: A Journalist's Shield for Protecting Sources
As a journalist, ProtonMail has been instrumental in protecting my sources. Its anonymous email feature is a godsend, ensuring the safety of my contacts
June 23, 2024
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Eulalia
Exceptional ProtonMail Experience: Beyond Five Stars!
I wish I could give more than five stars! ProtonMail is hands down the best email service I've ever used. Messages are so easy to manage and open, it's like they just appear right when you need them!
June 17, 2024
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Thalia S
Finest Email Service Ever
The reviewer believes that ProtonMail is the best email company they have ever used. They are confused by the negative reviews, attributing them to people who don't understand private or encrypted email. They think ProtonMail is superior to Gmail and other private email companies like Tutanota or Skiff.
June 8, 2024
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Nyx S
Today's Gift for Everyone: ProtonMail Review
Today, I want to express my appreciation for the ProtonMail team, Proton VPN team, and everyone at Proton. I admire those who strive for the best and promote peace, love, and tools that can help everyone online. I am grateful for your patience with me. I hold a strong belief that we can all contribute to making the internet a better and safer place, a helpful tool for everyone and a source of education.
June 3, 2024
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Sara E
Self-Destructing Emails: A Peace of Mind
The self-destructing emails feature is ingenious. It gives me peace of mind knowing that my sent emails won't linger indefinitely in someone else's inbox
May 28, 2024
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Quincy M
ProtonMail: A Lifesaver for My OnlyFans Business
I absolutely adore ProtonMail for its exceptional privacy features and user-friendly interface! I've never faced any issues and I have complete trust in its robust encryption, which is absolutely vital for my OnlyFans business. It has become an integral part of my daily routine and I couldn't be happier!
May 19, 2024
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Flynn S
Beneficial and Secure, Yet Comes with a Cost
I believe ProtonMail is an excellent, secure tool, but it can be difficult for non-technical people to use. I appreciate the VPN feature and the recent addition of storage. As an early user of ProtonMail, recommended by my tech-savvy friends, I often find myself overwhelmed by its technical aspects. The customer service, which used to be slow, is getting better. I'm aware that the paid version offers many features, including VPN and Proton Bridge, but if you're not tech-savvy, you won't use most of them. As a result, whenever I need to make changes to my account or set up email redirects, I have to ask for help from friends or my assistant. If a ProtonMail admin needs to fix something, it can take weeks. It would be great if they provided video tutorials for different needs. I switched my business communication to ProtonMail because it's much more secure than Gmail.
May 13, 2024
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Janice M
Revolutionizing Email Privacy with End-to-End Encryption
it's truly a game-changer in the realm of email privacy. The end-to-end encryption ensures that my sensitive business communications remain confidential
May 6, 2024
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Sara M
ProtonMail: A Worthwhile Investment in Online Security and Privacy
I'm thrilled to share my experience with ProtonMail, a service I've been using since its inception. I was probably among the first 1 people to sign up and I loved it so much that I even became a paid member for a year when my inbox filled up. The security features they offer are top-notch, something that sets them apart from other email services. Yes, it's true that they charge 5 euros per month, which might seem a bit steep compared to other email services. But when you consider the level of security and privacy they provide, it's a small price to pay. In today's digital age, where data breaches are common, ProtonMail offers peace of mind that is worth every penny. In the current economy, it might seem like a big ask, but I see it as an investment in my online safety. I'd rather pay a little extra for the assurance that my emails are secure. I'd love it if they could offer a lower tier for those on a tighter budget, but overall, I'm more than satisfied with the service. It's not about the cost, it's about the value, and ProtonMail delivers on that front.
April 30, 2024
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Kelly F
Sleek Interface for Secure Emailing with ProtonMail
Proton Mail has a fantastic, easy-to-use interface and a handy Schedule send feature that I frequently use for my daily emailing tasks. It assists me in adhering to my communication schedules, even while traveling. However, I find the 500mb email storage limit somewhat restrictive, often forcing me to delete conversations before I feel the need to upgrade.
April 22, 2024
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Christopher Jones
ProtonMail: Impressive Security Features
I've been using ProtonMail for several months and I'm highly impressed with its robust security features
April 14, 2024
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Betty
Exploring ProtonMail: A Secure and Personalized Email Experience
I've noticed that ProtonMail has implemented a limit on the number of free accounts one can have. This might be for legal reasons, and I appreciate their commitment to security and privacy, which is a refreshing change from Gmail's more lax approach to multiple account registrations. One unique feature I've discovered is that when replying to emails, it allows me to manually input the recipient's address, giving me an extra layer of control and personalization. I've heard about other aspects of this service and I'm excited to explore them further. I'm definitely considering signing up for another account!
April 13, 2024