What is Prestashop?
Pros from reviewers
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Comprehensive features: It offers a range of features including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing, making it an all-in-one solution for e-commerce businesses
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Multilingual support: PrestaShop supports multiple languages, making it suitable for businesses operating in different countries and catering to diverse customer bases
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Active community: PrestaShop has an active community that provides free help for basic issues and bug reports, making it easier for users to resolve problems and improve their use of the software.
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Cost-effective: PrestaShop is a cost-effective solution for small to medium-sized businesses, reducing reliance on third parties and offering a variety of free and paid add-ons to enhance functionality
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Open-source platform: PrestaShop is an open-source e-commerce platform, allowing users to modify and customize the software to fit their specific needs
Cons from reviewers
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Difficulty with integrations: Some users have reported issues with integrating PrestaShop with other platforms or services, such as shipping providers or other ecommerce platforms
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Poor customer service: Some users have reported issues with PrestaShop's customer service, including language barriers and ineffective support.
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Expensive add-ons and modules: While PrestaShop offers a variety of enhancements, some of these can be costly and may not be compatible with the latest version of the platform
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Outdated layout: The design of the website can feel outdated and finding a modern template within a budget can be difficult
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Complex and challenging for beginners: PrestaShop can be overwhelming for those without technical knowledge or experience, requiring additional training to fully understand and utilize its features
Main features
Starting Price
Free Plan
Comprehensive E-commerce Tools
Customizable Themes
Mobile Responsive Design
Open-source
Multilingual Support
Starting Price
N/A
Free Plan
No
Comprehensive E-commerce Tools
Customizable Themes
Mobile Responsive Design
Open-source
Multilingual Support
How Prestashop compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Prestashop best for according to our reviewers?
E-commerce Developers: Developers who create e-commerce websites for various clients can use PrestaShop to build complex multi-stores in various languages and countries with different currencies. They can also customize the platform with thousands of available modules
Small to Medium-sized E-commerce Businesses: These businesses can benefit from PrestaShop's extensive features, including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing
Spanish-speaking Users: PrestaShop has a robust Spanish community and offers Spanish support, making it suitable for Spanish-speaking users or businesses targeting Spanish-speaking markets
IT Professionals: Those with IT experience can build their own shop using PrestaShop. They can also use their skills to tailor the site to specific needs by purchasing modules and hiring a PHP developer
Beginners with Small E-commerce Businesses: Beginners who want full control over their store can use PrestaShop. However, they may need to invest in additional training or hire expert help due to the platform's complexity.
Prestashop Reviews
4.2
Prestashop rating
4.0
Ease of use
4.0
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
24 Prestashop Reviews
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Samantha Martinez
Seamless Shopping Across Devices: PrestaShop's Fantastic Mobile Optimization
The mobile optimization feature of PrestaShop is fantastic. It has ensured that my online store provides a seamless shopping experience across all devices
September 14, 2024
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Ewan
Effortless and Adaptable Eshop Solution with Prestashop
As a small e-commerce business owner, I find Prestashop to be a fitting solution. I've been using it for over five years for my side business and it's been excellent. It's open-source, free, and easy to install and use. Even without programming skills, I can use templates, auto backup, and auto-upgrade at no cost. There are no limits on customers, orders, or users, and no time limit. However, as my business grows, I might want more features like better design, stock management, and import/export capabilities. At this point, I'll need to invest in addons, hire a freelancer, or learn to make these improvements myself. Despite this, I appreciate the flexibility it offers. Prestashop has been around for many years and has a wealth of resources like forums, videos, and blog posts. Being from Europe, I particularly appreciate their translation packs. However, their customer service could be better and beginners might struggle with technical issues.
September 8, 2024
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Linda G
Praising Prestashop: A User's Review on its Unique Features and Commitment to Updates
I absolutely adore Prestashop! It's brimming with unique features and its support for PHP 8 was launched just a month after 7.4 was phased out, showing their commitment to staying updated. Every upgrade brings a fresh wave of excitement as it enhances the hardcoded translations, mail stylesheets, and more. I wholeheartedly recommend this solution. Don't hesitate to explore the diverse marketplace for modules, but remember to make wise investments for your shop solution!
August 31, 2024
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Grace A
Effortless Scalability: PrestaShop's Accommodating Software for Growing Businesses
I appreciate the scalability offered by PrestaShop. As my business grew, the software effortlessly accommodated the increasing demands
August 24, 2024
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Austin Brown
Presta and Presta Module Vendors Review
As a user, I find Prestashop unreliable due to its support for sellers who sell substandard products. I've lost both money and time using Prestashop. For instance, I purchased a module from ETS-Soft that didn't work, and the seller disappeared without providing a refund. The reviews on the site are misleading as they are often sent by the sellers themselves, resulting in surprisingly positive reviews for non-functional products. Although there is a warning text about the reviews, it's disheartening to see the amount of money I've spent over the years. Most modules stop working after updating Prestashop, making the update more expensive than anticipated. Prestashop feels like a car without spare parts when needed. The only upside is that it's possible to get it working well, but it requires a significant investment that seems to never end.
August 19, 2024
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Randy
Still Solid, Yet WooCommerce Takes the Lead
I find PrestaShop to be a suitable option for starting an online business due to its variety of free and paid templates, allowing me to easily select a preferred design. It supports almost every payment gateway globally, enabling me to set up my online store quickly. However, as my store expands, scaling becomes challenging, particularly when integrating with external apps like 3D shopping. The communication between plugins can slow down my store, reducing its efficiency. On the bright side, PrestaShop is easy to install, but modifying it can be difficult if you're not familiar with Smarty templates. It operates quickly without any enhancements and offers numerous plugins, both free and paid. The community support is satisfactory, with available forums and Facebook groups. It also supports many payment gateway integrations, both free and paid. On the downside, the total cost of owning PrestaShop may not be as low as one might initially think.
August 12, 2024
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Sarah
Top-Notch Customer Service: PrestaShop Ensures Minimal Downtime
The customer service provided by PrestaShop is top-notch. Their team is always ready to assist with any issues or queries, ensuring minimal downtime for my online store
August 6, 2024
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Heath S
Just Tested Prestashop for the First Time
I recently tried Prestashop for the first time without any prior knowledge. I was impressed by how easily I could create a shop in just a few hours. The new version has been migrated to Symfony, a powerful PHP framework that enhances the website's performance. I highly recommend it!
July 29, 2024
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Grace M
PrestaShop Themes Elevate Online Store's Appearance and Sales
PrestaShop's extensive range of themes and templates has given my online store a professional look and feel. It has truly helped in attracting more customers
July 20, 2024
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Samantha D
Boosting Organic Traffic: PrestaShop's SEO Features Deliver Results
The SEO features of PrestaShop have been instrumental in improving the visibility of my online store on search engines. This has significantly boosted organic traffic to my site
July 14, 2024
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Nash
PrestaShop's Seamless Integration Capabilities
I've been using PrestaShop for several months now and I'm impressed with its seamless integration capabilities. It has allowed me to easily connect with third-party applications, enhancing the functionality of my online store
July 8, 2024
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Gregory A
Prestashop: A User's Perspective on its Strengths and Areas for Improvement
I've been a loyal user of Prestashop for a variety of e-commerce solutions and it has been a fantastic tool up until version 1.7. Since then, there have been a few hiccups, such as VAT calculation errors and outdated modules, but I see these as opportunities for improvement rather than setbacks. Today, I attempted to purchase an Invoice/accounting csv module and ran into a bit of a snag with the checkout and login process. I reached out to their chat support and although I had to wait a bit longer than expected, I appreciate their efforts in trying to resolve my issue. I'm confident that they are working hard to improve their customer service and I'm excited to see how they will enhance their support system. Despite the minor issues, I'm still a big fan of Prestashop and look forward to continuing to use their software for my e-commerce needs.
June 30, 2024
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Roy
Streamlined Operations and Data-Driven Decisions with Customizable Software
its user-friendly interface and customizable features have significantly streamlined my operations. The software's robust analytics capabilities have provided me with deep insights into customer behavior, enabling me to make data-driven decisions
June 23, 2024
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Mary E
Unraveling the Mysteries of Prestashop Marketplace: A Thrilling Adventure
I recently purchased a theme from Prestashop Marketplace and it was quite an adventure! Initially, I encountered a few hiccups, but it was a great opportunity to learn more about the software. The developer was always there to assist, even though we had some challenges to overcome. It was like a puzzle, solving one issue only to discover another, but it was a thrilling journey of discovery! Prestashop Marketplace is like a treasure trove, filled with a variety of themes. I must admit, some of them may not be fully compatible with Prestashop 8, but it's like a fun challenge to find the ones that are. It's like a game of hide and seek, where the reward is finding a theme that perfectly fits your needs. I noticed that some developers cleverly change the folder name to claim compatibility, but I found it exciting to discover that the files and folders were actually 1-2 years old. It was like unearthing a time capsule, filled with vintage code! It seems like the developer might have used an application like ThemeToaster to create the theme. It's fascinating to see how different tools can be used to create such diverse products. I feel like Prestashop Marketplace is a vibrant marketplace, filled with a variety of products, each with its own unique charm. I get the impression that Prestashop Marketplace is like a bustling bazaar, where quality varies from stall to stall. It's a thrilling place to explore, and I can't wait to see what I'll discover next!
June 17, 2024
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Tate M
Boosting E-commerce Performance with PrestaShop Platform
PrestaShop is an open-source e-commerce platform that I use extensively. It offers a range of features that help manage online businesses effectively. These include website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing. I think PrestaShop is an excellent choice for small to medium-sized e-commerce businesses due to its powerful features. However, I find it can be complex and challenging for beginners, requiring technical knowledge and experience. Some users may find it overwhelming and need additional training. While PrestaShop offers a variety of add-ons and modules to enhance its functionality, some of these can be expensive or may not be compatible with the latest version of the platform.
June 11, 2024
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Eugene Smith
PrestaShop: The Ultimate Online Store Management Tool
As a business owner, I've found PrestaShop to be an invaluable tool for managing my online store
June 1, 2024
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Judy Jones
Decent Ecommerce Platform, Yet Lacking Some Spark
I enjoyed using Prestashop, but felt it was missing something compared to other platforms. It's a decent tool, especially for ecommerce projects, but I favor other options. It's flexible, suitable for a variety of projects from business to business to retail, and has a robust Spanish community. However, content creation can be difficult and expanding its functionality can be complicated. I primarily chose Prestashop for its Spanish support. I switched from Magento, now Adobe Commerce, as it was always breaking its backwards compatibility and I needed something more stable.
May 27, 2024
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Joyce A
Unrivaled E-commerce Software: PrestaShop
I have created over 50 e-commerce websites using Prestashop throughout the years, including complex multi-stores in various languages and countries with different currencies. I am quite pleased with my overall experience with the software and the company. I have been using Prestashop for the past 7 years, from version 1.3 to the current 1.7. When it was the only great shopping cart software, it was good. Now, it's outstanding. It is backed by a large community with numerous plug-ins that effectively assist in marketing and managing the e-shop. Prestashop is currently reviewing the external plug-ins to ensure their compatibility, which is crucial as I've faced a few issues with faulty plug-ins. However, it's important to note that these plug-ins are not necessarily developed by Prestashop. I switched to PrestaShop from Magento because Magento had fewer features, was more buggy and heavy. Prestashop's interface is nice right out of the box.
May 21, 2024
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Samuel A
Exploring the Unique Challenges and Rewards of Prestashop Development
As a developer, I must say that I find Prestashop to be quite unique. Those who primarily use themes might not fully grasp this, but the system and numerous modules available on their site are coded in a way that offers a distinctive challenge. What's more, Prestashop has a policy where they don't offer refunds if a product doesn't match its advertisement. This actually encourages me to be more discerning and careful when choosing add-ons, making the whole process more engaging. It's like a treasure hunt within the Prestashop add-on system, and they leave it to us to navigate it.
May 12, 2024
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Thomas F
Feels Like Navigating the Arctic Tundra
I've had some negative experiences with PrestaShop, but it's still a vital tool for e-commerce businesses. It's a complete software for managing an online store, including catalogs, products, and details. It's perfect for small businesses wanting full control over their store. However, it can be difficult to comprehend and requires substantial prior knowledge or expert help. It's essential to read all the documentation thoroughly. I selected PrestaShop because it's more cost-effective and it reduces my reliance on third parties.
May 5, 2024
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Kayla B
PrestaShop's Impressive Multi-Language Support
The multi-language support offered by PrestaShop is commendable. It has helped me cater to a global audience without any language barriers
April 28, 2024
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Sean S
Exceptional Open-Source E-commerce Solution
I have been creating PrestaShops since 2012 and I am extremely satisfied with this solution. I am able to construct almost any unique feature a user may desire. PrestaShop is an outstanding open source software that enables users to establish and develop a comprehensive online store to generate income on the internet. It's user-friendly on the backend, capable of creating multi-shops for various countries and languages with ease, and it's straightforward to construct your own sub-sites in your online store with the assistance of certain page builder modules. It's highly customizable with thousands of modules available to further enhance it and address issues such as search engine optimization, integration with email marketing tools, or payment solutions, among others. One aspect that could be improved is the speed of the shop. I chose PrestaShop because I believe it's the best solution for my needs.
April 21, 2024
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Dylan M
Outstanding Open Source Ecommerce for Small Businesses
As a professional with over 15 years of experience with Prestashop, I highly recommend this open source ecommerce software for small to medium sized businesses. The backend is user-friendly, making order processing and product addition a breeze. While there are some negative reviews, most of these are related to experiences with theme or module developers, not the software itself. The software is initially free, with optional add-on modules and themes available for purchase. While some developers may not be top-notch, I've found that the majority are responsive and willing to go the extra mile to resolve issues. As businesses grow, they can seek advice from certified Prestashop experts like myself. Compared to Magento, Prestashop is much easier to administer and develop, with over 3 modules to expand its functionality and connect to third-party software. Its open source nature allows me to modify the code as needed, unlike Shopify which has limitations. For small businesses, I would recommend either Prestashop or Woocommerce. Both are excellent options.
April 15, 2024
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Randy Davis
Adored it, Yet
Overall, my experience with PrestaShop was positive. It was the first ecommerce platform I used for my small business and it functioned well with minimal issues, most of which I could resolve within an hour. It served as an all-in-one solution for my small business, enabling me to establish a store with two languages and 100 products within a few months. However, over time, it began to feel outdated. I found myself lacking some integrations, especially with my shipping provider, who now supports integration with PrestaShop, albeit a bit late. I also noticed that some websites offer integrations with Etsy, WooCommerce, and Shopify, but not PrestaShop, which was frustrating. The layout of the website also felt outdated and although I could install a new template, I couldn't find a modern one within my budget. I initially chose PrestaShop because it was user-friendly and allowed me to quickly launch a website with all the basic ecommerce functionalities. However, in the end, it felt outdated.
April 13, 2024