General information about OpenPhone
OpenPhone transforms the way small businesses, startups, and individual entrepreneurs manage their communications. This VoIP phone service enables unlimited global calling and messaging, ensuring that your business stays connected no matter where you are. The platform integrates seamlessly with popular business tools such as HubSpot, Slack, and Google Contacts, enhancing your ability to manage customer relationships directly from your phone or computer.
With features designed to simplify teamwork, OpenPhone allows multiple team members to use and manage a single phone number, supporting real-time collaboration and communication. Whether you’re sending texts, sharing files, or conducting group messaging, everything is streamlined to keep your team efficient and your communications clear.
The platform offers a user-friendly interface that makes navigation easy for beginners while providing powerful tools for professionals. Advanced features like call recording, automated attendants, and detailed analytics to help you keep track of interactions and optimize your communication strategies.
Whether you’re a solo entrepreneur or part of a growing team, OpenPhone scales with your business, offering flexible pricing plans to fit various needs. With the ability to integrate communications into your daily workflow seamlessly, OpenPhone ensures that you’re always just a call or message away from making the next big move for your business.
Check out the latest offers on our platform and see how tools just like OpenPhone can change the way you connect with clients and collaborate with your team!
20% off your first 12 months
Unlock our OpenPhone deal and access 20% off your first 12 months, saving you up to $792 for your startup. There are over 440+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our OpenPhone promo codes, coupons and credits valid in September 2024.
OpenPhone pricing
Enterprise
Contact sales
Custom contract and pricing
Dedicated account manager
Priority support
Audit log
Starter
$19
/ user / month
Local or toll free phone number per user
Calling and messaging to US and Canadian numbers
Voicemail transcripts
Business
$33
/ user / month
Group calling
Custom ring orders
Call transfers
AI call summaries and transcripts
OpenPhone features
Unified communications for modern teams.
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Automated attendant
Set up an auto-attendant to greet callers and route them to the appropriate department, streamlining the caller experience and reducing wait times.
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Analytics and reporting
Track call data and analyze team performance with detailed reports, allowing for better strategic decisions and improved operational efficiency.
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Integration capabilities
Sync with popular business tools like HubSpot and Slack, making it easier to manage contacts and automate workflows directly from your phone system.
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Text messaging and MMS
Send texts, photos, videos, and files to anyone, enhancing your ability to communicate more effectively and share necessary information instantly.
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Voicemail transcription
Quickly read voicemail messages with automatic transcription, saving time and making it easier to prioritize responses to important calls.
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Call recording
Automatically or manually record calls for compliance, training, or quality assurance purposes, helping you maintain high standards of customer service.
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Unlimited global calling
Make calls to clients and partners anywhere in the world without worrying about excessive fees. This is ideal for businesses looking to expand their global presence.
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Shared phone numbers
Facilitate teamwork by allowing multiple employees to call and text from the same number, ensuring continuity in client communication and support.
25 OpenPhone Reviews
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Ronald S
Cost-Effective Solution: OpenPhone Review
The pricing of OpenPhone is very reasonable considering the array of features it provides. It's definitely a cost-effective solution for small businesses
September 17, 2024
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Justin Miller
Persistent Issues and Unhelpful Customer Service with OpenPhone
OpenPhone has a lot of potential with its features and user interface, but it falls short due to poor customer support and failure to deliver as promised. The core features don't function properly, with a bug in the call routing system preventing calls from reaching my team until I found a workaround. Another bug prevents us from sending SMS/MMS from our main phone number. We were not informed about this issue before porting our number into their system. Now, we're stuck with no progress for weeks.
September 7, 2024
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Walter S
Seamless Flexibility: OpenPhone Review
I appreciate the flexibility that OpenPhone offers. Being able to use it on multiple devices seamlessly has made my work much easier
September 1, 2024
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Arthur W
Exceptional Service and Support from Openphone
Openphone is truly a gem! They offer one of the best services I've ever encountered. Their support team is so efficient, I've never had to wait more than a day for a response. We had a minor messaging issue, and after sending just one email, their team was on it. I even reached out to them on their social media accounts and was pleasantly surprised by their promptness. They genuinely care about our business and swiftly address any issues we face, preventing any potential losses. I wholeheartedly recommend using this service, as it stands out among the many options available.
August 26, 2024
OpenPhone: Pros & Cons
Pros
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Global accessibility: OpenPhone offers unlimited calling and messaging capabilities worldwide
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Robust integration: The platform seamlessly integrates with various CRM systems and productivity tools
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Enhanced collaboration: Multiple users can manage calls and texts from a single phone number
Cons
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Limited advanced features: While robust for basic use, OpenPhone may lack some advanced features needed by larger enterprises
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Dependence on internet quality: Being an internet-based service, call quality is highly dependent on your internet connection
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Learning curve: New users may require time to familiarize themselves with the platform’s features and interface
Why is OpenPhone better than other Call Centers software?
OpenPhone is a better solution for customer support than Google Voice: 4.3 vs 4.2
OpenPhone is more versatile than Google Voice: 12 vs 8
OpenPhone has better positive reviews than RingCentral MVP: 82 vs 80
OpenPhone is better at customer support than RingCentral MVP: 4.3 vs 4.0
OpenPhone is better at ease to use than RingCentral MVP: 4.4 vs 4.0
OpenPhone is better at value for money than RingCentral MVP: 4.3 vs 4.0
OpenPhone is better at customer service than Aircall: 4.3 vs 4.2
OpenPhone pricing plans are more competitive than Aircall: 4.3 vs 4.0
