What is Lodgify?
Pros from reviewers
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Automated messaging: Lodgify offers the ability to automate messages timed to a guest's check-in or check-out, improving communication with guests and enhancing their experience
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Single point of contact: Lodgify provides a single point of contact for all rental management needs, simplifying the process and making it easier for users to manage their properties
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Expansion capabilities: Lodgify has proven to be an effective tool for expanding property portfolios, as demonstrated by the growth of Mondosol from 10 to 100 properties
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User-friendly website builder: Lodgify's website builder is intuitive and straightforward, allowing users to quickly and easily create a new website for their properties
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Excellent customer support: Despite time differences, Lodgify's customer support team is responsive and helpful, providing thorough and respectful answers to all questions.
Cons from reviewers
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Gap with VRBO integration: Despite the convenience of having a single point of contact for everything with Lodgify, there is a gap with VRBO integration, requiring additional communication with guests before booking through the VRBO app
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Software malfunctions: There have been instances where the software did not function correctly, leading to issues such as guests being unable to make reservations through the website and difficulties in responding to booking requests or retrieving contact information
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Time difference due to European base: As Lodgify is a European company, users in different time zones may face challenges due to the time difference
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Limited integration with other channel managers: While the software offers a channel manager, there is room for improvement in its integration with other channel managers
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Unequal support for all platforms: While the software allows for synchronization of all channels to prevent double bookings, not all platforms are supported equally, requiring communications to be managed differently.
Main features
Starting Price
Free Plan
Instant channel manager
Easy website builder
Comprehensive reporting and analytics
Efficient payment processing
Seamless booking management
Starting Price
N/A
Free Plan
No
Instant channel manager
Easy website builder
Comprehensive reporting and analytics
Efficient payment processing
Seamless booking management
How Lodgify compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Lodgify best for according to our reviewers?
Vacation Property Owners: These users appreciate the single point of contact that Lodgify provides for rental management. They value the website builder, channel manager, and reservation system, but note that there can be issues with integration with platforms like VRBO
Property Managers: These users value Lodgify's ability to manage multiple properties, with one user expanding their company from 10 to 100 properties using the software. They appreciate the ability to grant access to sub-users and the overall control it provides over their rentals
B&B Owners: These users use Lodgify to create websites and manage channels for their businesses. They value the software's connectivity with their main channels and the support provided by the Lodgify team
Startup Business Owners: These users appreciate the flexibility Lodgify provides in adjusting their product facilities based on feedback. They value the LITE program and the ability to showcase their businesses across the platform without significant losses
Users Switching from Other Providers: These users have switched to Lodgify due to poor support and numerous bugs from their previous providers. They value the responsiveness of the Lodgify team and the ease of setting up the software.
Lodgify Reviews
4.8
Lodgify rating
4.4
Ease of use
4.5
Customer service
4.4
Value for money
4.3
Likelihood to recommend
4.3
Features
24 Lodgify Reviews
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Quinton M
Convenient Property Management on the Go: A Mobile App Review
I love the mobile app, it allows me to manage my properties on the go, which is very convenient
September 16, 2024
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Jonathan M
Enjoyed Real-Time Interaction with a Live Person
I had a great experience getting a live person on the phone while setting up my website with Lodgify. Although it's taking some time, as most valuable things do, it's looking good so far.
September 8, 2024
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Pamela
Efficient Time-Saver: Automated Responses Streamline Inquiry Handling
I appreciate the automated responses feature, it has significantly reduced the time I spend responding to inquiries
September 2, 2024
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Beverly
Smooth Sailing with Lodgify!
I recently joined Lodgify to create a website and manage channels for my B&B. I'm still working on the final product, but so far, everything has been smooth and I'm very satisfied. I chose Lodgify due to its connectivity with my main channels. The vendor responded positively, expressing their excitement to be part of my journey and their dedication to making the process as smooth as possible. They assured me that their support team is always ready to help and encouraged me to reach out if I need any assistance. They thanked me for choosing Lodgify and expressed their eagerness to continue supporting my B&B in the future. They also welcomed any additional feedback or suggestions.
August 25, 2024
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Amanda Miller
Exceptional Customer Support at Lodgify
The customer support team at Lodgify is top-notch, they are always ready to assist and resolve any issues promptly
August 17, 2024
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Ophelia G
No Longer Serving Our Needs
I've found the software, Lodgify, to be incredibly frustrating. It offers the basic functions needed for reservations, guest communication, and payment processing, but only when it's working correctly. I've been compelled to write this review after a week of complaints from potential guests who were unable to make reservations through our website. In some instances, we were unable to respond to booking requests or retrieve contact information because the back end was malfunctioning. Despite numerous help requests, the solutions provided by the support staff were ineffective. Over the three years of using Lodgify, there have been minor improvements, but we've encountered major problems at least once a year. We've decided to stop using the software and wouldn't recommend it to others. It's particularly irritating to see their ads on my social feeds while the product is so flawed. In response to my review, Lodgify apologized for the disappointing experience and the impact on my business. They assured me that my concerns have been forwarded to the support team.
August 12, 2024
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Angela Jones
Creating a Professional Website without Coding Knowledge
The website builder feature is fantastic, it allowed me to create a professional-looking website for my properties without any coding knowledge
August 4, 2024
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Rebecca
Efficient Short-Term Rental Management with Lodgify
Lodgify has been excellent in assisting me to get started. Despite the time difference between me and their customer service, I've encountered no problems with their software. Some features, such as the ability to automate messages timed to a guest's check-in or check-out, are the best I've come across. All my questions have been answered thoroughly and respectfully. I value how simple it is to set up Lodgify. I was able to swiftly and effortlessly create a new website when my previous provider sold the company to a competitor I didn't want to use. The website creation was quick, intuitive, and straightforward. Most things are logically organized, so I don't have to search everywhere to figure things out. Lodgify offers a dashboard that provides me with a quick overview of check-ins or check-outs today, within 7 days, and lists all my actions for the next 30 days. It's simple and visually appealing. However, as Lodgify is a European company, there is a time difference to consider.
July 30, 2024
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Katherine Martinez
Support from my Account Manager, Susan - Lodgify Review
I am extremely pleased with the support from my account manager, Susan. It's wonderful to communicate with someone who speaks English clearly and has an in-depth knowledge of the product. Susan is fantastic!
July 22, 2024
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Marilyn F
Managing Listings Made Easy with Lodgify
As a property manager, I find Lodgify to be an invaluable tool for managing my listings
July 13, 2024
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Adam F
Cristina, Onboarding Specialist Review on Lodgify
I had a great experience working with Cristina, an Onboarding Specialist at Lodgify. She was extremely thorough, answered all my questions effectively, and maintained a high level of professionalism and politeness. Despite my busy schedule, she was very accommodating, meeting me online multiple times and always picking up right where we left off. I really appreciated this experience.
July 8, 2024
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Paul A
Always Available for Assistance with Anything
I can reach out for assistance on any issue and they promptly respond to my queries. Their multi-calendar feature is excellent.
July 2, 2024
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Robert S
Erico's Expertise with Lodgify is Impressive
Erico demonstrated excellent knowledge of the Lodgify system and explained its setup and usage in a simple manner. I appreciated his time in providing an overview of the features that I can use to manage my property bookings.
June 25, 2024
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Jolene
Stuck with Questions on Lodgify
I had several questions and encountered three issues that prevented me from publishing my webpage. Valentina was incredibly helpful and resolved all my problems. She remotely accessed my computer three times to correct my settings. The final issue was escalated to the IT team who managed to get my webpage published the next day.
June 17, 2024
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Livia
Lodgify Boosts Bookings with Calendar Sync Feature
I've been using Lodgify for a few months now and the increase in bookings has been noticeable. The software's ability to synchronize calendars across different platforms is a game-changer
June 8, 2024
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Jacob M
Valentina Showed Great Professionalism on Lodgify
Valentina was extremely professional. She assisted me in navigating this new platform and quickly provided a useful summary at the end of our calls.
June 1, 2024
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Aaron
Efficient Property Management with User-Friendly Interface
its user-friendly interface and comprehensive features make it easy to manage multiple properties. The reservation system is seamless and efficient, saving me a lot of time
May 28, 2024
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Charlotte Williams
Exceptional Setup Support Experience
I value having a single point of contact for everything with Lodgify, as it simplifies rental management. However, there's a gap with VRBO integration, as I still need to communicate with guests before booking through the VRBO app. I chose Lodgify based on a recommendation from another vacation property owner. I switched from Hostzaver to Lodgify due to poor support and numerous bugs. The vendor responded to my review, expressing gratitude and apologizing for any inconvenience with the VRBO integration. They assured me that they are working on improving their platform and offered assistance at support@lodgify.com.
May 18, 2024
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Noah M
Lodgify: Logically Sensible Choice (Dcoops)
I find Lodgify to be an easy-to-use professional channel manager that instantly synchronizes all bookings across multiple platforms to one place. The support is great, helping me get started and navigate the system. It's a great app that works effectively. I highly recommend it.
May 11, 2024
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Sandra Smith
Exceptional Worth
Overall, I am extremely satisfied with Lodgify. The sales team was very helpful in answering all my questions and the tech team has been very responsive to my requests, both before and after subscribing. I am particularly pleased with being able to directly communicate with knowledgeable tech staff, which is quite rare these days. The software meets all my current needs and offers additional functionalities for when I am ready to expand. Creating listings and setting various attributes is very intuitive. The software also offers out-of-the-box integration with major channels like Airbnb and VRBO, and allows for custom automated messages and scheduling. I appreciate the granular pricing model, which charges based on the exact number of properties, and the absence of a setup fee. There was a minor technical issue with localization tags not being rendered in the admin interface, but this was usually fixed with a refresh. The tech team reassured me that this would not impact potential guests as the tags were rendered on the server for bookings.
May 4, 2024
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John
Informed Decision-Making: Unveiling the Power of the Reporting Feature
The reporting feature provides insightful data that helps me make informed decisions about my business
April 28, 2024
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Roger Brown
Opting for Lodgify over other Property Management Software
We selected Lodgify as our property management software based on great reviews and so far, we're not disappointed. Our onboarding specialist, Sara Marzorati, guided us through the entire process with utmost dedication and was very helpful in answering all our questions. Despite having no previous experience in website building and design, we found Lodgify's web builder user-friendly and the outcome was an impressive design. What really stands out is their customer service, they've been incredibly responsive in resolving initial issues with external OTA syncing.
April 20, 2024
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Christian E
Jump Forward with Lodgify: The Future-Proof Solution
As a Lodgify user, I find the booking engine and channel manager extremely useful for managing my property reservations. I value the ability to synchronize all my properties under Lodgify. I believe supporting the LITE program is key for a long-term partnership with Lodgify. I chose Lodgify because it lets me showcase my business across the platform without significant losses. I appreciate the flexibility to adjust my product facilities based on feedback from my startup solution, providing me with the confidence and security I need for my business.Despite the 3.9% fee, I consider the LITE program a reasonable entry point. I wish Lodgify would let me feature my own domains, allowing me to invest in marketing and promoting my chosen domains. I also suggest that Lodgify offer initial technical support, even if just for limited hours, along with a payment gateway.
April 15, 2024
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Ethan S
Partnered with Lodgify since 216 and Expanding Alongside It
I have successfully expanded my company, Mondosol, from 10 to 100 properties using Lodgify. This has enabled more direct bookings and overall control. I value the website builder, channel manager, and reservation system. I also appreciate the ability to receive payments based on the percentage I choose and the feature to communicate with guests through automatic messages. I believe that improving customer service is vital and I'm pleased to see they are addressing this with new agents. I also find it more convenient to work with sub-users, whether as a property manager or simply granting access to staff or others. However, I would like to see better integration with other channel managers. I received a response from the vendor thanking me for my review and assuring me that my comments will be considered for future integrations. They also expressed their pride in having me as a loyal Lodgify user.
April 13, 2024