What is Gymdesk?
Pros from reviewers
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Comprehensive solution: GymDesk offers a comprehensive solution for gym management, including features like automated payment processing, booking and check-ins, built-in waivers, agreements, and forms, and a beautiful schedule for the website
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Excellent customer service: Despite some complaints about the lack of a customer service phone number, many users praise GymDesk's customer service for being responsive and helpful, particularly through the Live Chat feature
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Compatibility and accessibility: GymDesk works flawlessly on every smartphone or computer browser, making it easy for members to log in and access everything they need, including remote training videos.
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User-friendly interface: The software is straightforward and easy to use, with a clean interface that is easy to navigate for both students and administrators
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Affordable pricing: GymDesk is praised for its reasonable cost, with many users finding it to be a cost-effective solution for their gym management needs
Cons from reviewers
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Poor customer service: Some users have complained about Gymdesk's customer service, particularly the lack of a customer service phone number and the inconvenience of scheduling customer service calls
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Hidden charges: There have been complaints about hidden charges that make the service more expensive than initially advertised, causing dissatisfaction among users
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Lack of robust reporting and configurable sign-up menu: Users have reported that Gymdesk lacks robust reporting features and a configurable sign-up menu, limiting its functionality
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Limited customization options: Users have expressed a desire for more customization options, such as the ability to customize the dashboard or change certain links on the schedule.
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Limited website design flexibility: Despite the overall user-friendly nature of Gymdesk, users have reported a lack of flexibility with the website's design templates, limiting their ability to customize their gym's online presence
Main features
Starting Price
Free Plan
User-friendly Interface
Membership Tracking
Scheduling Classes
Mobile App Support
Automated Billing and Reporting
Starting Price
N/A
Free Plan
No
User-friendly Interface
Membership Tracking
Scheduling Classes
Mobile App Support
Automated Billing and Reporting
How Gymdesk compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Gymdesk best for according to our reviewers?
Small Business Owners: They appreciate GymDesk for its simplicity and ease of use. It is particularly beneficial for small fitness gyms like CrossFit, offering features like class reservations, day-to-day operations management, and excellent customer service
Martial Arts School Owners: They find GymDesk affordable and efficient for managing the business side of running a school. It helps them track when students need to pay, manage the website, billing, attendance, and marketing all in one system
Gym Owners: GymDesk provides a platform for them to organize all their workflow in one system. It offers features like membership renewal, personalized website, group text message marketing, online store for selling products, and more
Dissatisfied Users: Some users are dissatisfied with GymDesk due to poor customer service and hidden charges. They find the lack of a customer service phone number and the inconvenience of scheduling customer service calls frustrating.
School Administrators: They find GymDesk to be a comprehensive solution for school management, with its user-friendly interface and reasonable cost. It allows easy modifications on the go, automated payment processing, and features a beautiful schedule for the website
Gymdesk Reviews
4.6
Gymdesk rating
4.8
Ease of use
4.8
Customer service
4.6
Value for money
4.8
Likelihood to recommend
4.8
Features
18 Gymdesk Reviews
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Shirley R
Robust Security Measures Ensure Data Safety and Peace of Mind
Lastly, the software's robust security measures give me peace of mind knowing that our data is safe and secure.
August 6, 2024
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Timothy D
Outstanding Tool for Streamlining Martial Arts School Management
I appreciate how Gymdesk automatically tracks when students need to pay, saving me the trouble of doing it manually. I find it convenient to manage the website, billing, attendance, and marketing all in one system. The software is straightforward and easy to learn, and the support team is excellent, responding to any queries promptly. The pricing is affordable for a small martial arts school like mine, helping me manage the business side of running a school more efficiently. While the software is great, I would appreciate more customization options. For example, being able to customize the dashboard to display what's most important to me, or changing the "Book" link on the schedule to something more suitable like "Free Trial Class". I use the booking function more for leads than for students. I also think the check-in screen could be simplified, perhaps by listing student names eligible for the next available session for easy check-in. I chose Gymdesk primarily for its competitive pricing and the opportunity to try it out.
July 28, 2024
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Amber F
Customization at its Best: GymDesk Software Review
I love how GymDesk allows customization. I was able to tailor the software according to my gym's specific needs
July 20, 2024
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Danielle
Effortless and Intuitive: Gymdesk Experience
The onboarding process for Gymdesk was straightforward for me and I found the tutorial videos and FAQ helpful, even though the software was already easy for me to navigate before I watched them. I really appreciated the simplicity of setting up my academy on the software and the positive feedback from my students who use it for class reservations. It's also easy for me to navigate for day-to-day operations. I wish I had discovered this software sooner to avoid the headaches I experienced with other platforms. The customer service is excellent and very responsive, which is helpful for on-the-fly troubleshooting. I think it would be beneficial if there was a feature within the software that allowed interaction with members, such as notifications when an admin user posts something or a community board for updates. I switched to Gymdesk because it was advertised as suitable for small businesses, but I found that it's really designed for large health clubs or small fitness gyms like CrossFit. I didn't find the previous platform user-friendly at all, from onboarding to daily management.
July 13, 2024
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Alan Brown
Effortless Branch Oversight: Streamlined Multi-Location Management
The software's ability to manage multiple locations from a single dashboard has made it easier for me to oversee all my branches without much hassle
July 7, 2024
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Alden G
Essential Tool for Gym Proprietors
Gymdesk is a lifesaver for me. It allows me to organize all my workflow in one system. I love the membership renewal, personalized website, group text message marketing, online store for selling our products, and so much more! It's a must-have for all gym owners. There are so many features to use. I absolutely adore Gymdesk and will never switch. They are truly the best! I also appreciate Gymdesk's membership management. Currently, I can't find anything that I dislike. I switched to Gymdesk because its features are superior and the price is fantastic too.
July 1, 2024
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Doris Miller
The Factory Dillsburg's Exceptional Experience with GymDesk
10/10 amazing experience. I absolutely love Gymdesk. Its customer service, user-friendliness, troubleshooting support, and the variety of functions it offers are fantastic. When compared to other software programs at each price point, Gymdesk is far superior. I would recommend it to anyone. However, I do wish there were more customization options for some features. I switched to Gymdesk because it was much cheaper than the previous software programs I used. Previously, I had to pay separately for multiple features, but now they're all included in one software and managed from one site. I used to have to use multiple programs, websites, and support numbers, which was a huge hassle. Now that everything is in one place, my job has become much easier, faster, and less stressful.
June 23, 2024
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Gerald
Top-tier Martial Arts Software with Outstanding Customer Support
I've had a fantastic experience with the customer service at MAonRails. Eran has been incredibly helpful and responsive. They were also flexible with pricing, which I greatly appreciated as a small school. The interface is clean and easy to navigate for both students and administrators. It's easy to customize and get started quickly. I particularly like the family account feature and the ease of creating, adding, and modifying belt ranks. The customer service is excellent, with quick responses and a willingness to help. However, I do wish each document could have a customizable email saved. It can be a bit tricky to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule could be improved - I'd like to see a month at a time. I chose Gymdesk because the free trial with CMS had a messy interface that was hard to navigate and required their tech to roll over. There were too many complicated back door options and buttons. I switched to Gymdesk from Mindbody because.
June 17, 2024
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Charlotte A
Software Integration Boosts Reach and Communication
I appreciate the software's integration capabilities with other platforms like social media and email marketing tools, which have helped in expanding our reach and improving communication with our members
June 8, 2024
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Anouk S
Mobile App Enhances Member Experience with On-the-Go Class Booking
The mobile app is a game-changer. It allows our members to book classes on the go, enhancing their experience and satisfaction
June 2, 2024
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Donna N
Efficient POS System Enhances GymDesk's Sales Process
The POS system integrated into GymDesk has streamlined our sales process, making transactions quicker and more convenient for our members
May 28, 2024
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Anna N
Efficient Member Management: A Top-Notch Feature
The member management feature is top-notch. It helps me keep track of each member's progress and payments, making our operations more efficient
May 19, 2024
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Robert J
Appalling Customer Service and Support from Gymdesk
Terrible. I'm cancelling my subscription and switching to a competitor's company. They at least provide a customer service phone number. Gymdesk is a decent membership management platform, but their customer service is awful. They don't provide a phone number and after several emails requesting a callback, I was informed they don't do callbacks but would schedule a customer service call. This was inconvenient, especially since I was calling about the three charges a month that my $75 a month service was supposed to cover. I initially chose Gymdesk for its pricing, but it's not saving me any money and actually costs more than its competitors. I'm switching due to their poor customer service and the hidden charges. Their $75 a month plan was actually costing me [SENSITIVE CONTENT] a month and getting an explanation from Gymdesk was nearly impossible. They responded saying they don't provide live phone support.
May 14, 2024
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Sophia S
GymDesk's Reporting and Customer Support: A Winning Combination
GymDesk's reporting feature has been instrumental in helping me understand the trends and patterns of my gym, enabling me to make data-driven decisions. The customer support is also commendable, always ready to assist whenever I encounter difficulties
May 7, 2024
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Diane
Rising Star Software for Martial Arts Schools: Gymdesk
So far, my experience with Gymdesk has been fantastic! I've encountered very few complaints or frustrations from members during the transition, unlike with previous software like Zenplanner, which was plagued with crashing apps. Gymdesk works flawlessly on every smartphone or computer browser. All you need to do is log in and access everything, including remote training videos, which are vital at the moment. I would appreciate more features supporting remote training, but given the product's relative newness and how well everything else has been functioning for me and my students, I rate it a solid A-. The setup was straightforward, it has automated payment processing, allows easy modifications on the go, and features a beautiful schedule for the website. It also includes booking and check-ins, built-in waivers, agreements, and forms. The developer is continually listening to users and providing feedback. However, it lacks robust reporting and a configurable sign-up menu. Much of its functionality seems to.
April 29, 2024
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Ralph Martinez
Efficient Management with User-Friendly Software
its user-friendly interface made it easy to schedule classes and track member attendance. The software's ability to automate billing has significantly reduced administrative tasks, allowing me to focus more on improving our services
April 23, 2024
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Jesse R
Top-Notch Martial Arts Software: GymDesk!
I initially used a competing product, but found it to be just average. I then switched to GymDesk and I couldn't be more satisfied. It perfectly fulfills my needs for school management software at a very reasonable cost. It's user-friendly and serves as a comprehensive solution. The developers have thought of everything. It's easy for members to use and the website is directly linked to the backend, which is connected to the online store and Point of Sale, making everything straightforward. I do wish there was a bit more flexibility with the website's design templates. At times, navigating the help can be a bit challenging, but the Live Chat quickly resolves any issues.
April 16, 2024
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Justin D
GymDesk: The Ultimate Business Management Tool for Gym Owners
As a gym owner, I found GymDesk to be an invaluable tool for managing my business
April 13, 2024