What is Webrezpro?
Pros from reviewers
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Dependable product with excellent customer service: WebRezPro is considered a reliable software with a quick and informative customer service team, providing support whenever needed
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Seamless integration with other systems: WebRezPro integrates well with other systems such as restaurants and third-party reservation systems, making it convenient for businesses to manage their operations
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Cloud-based platform: WebRezPro operates on a cloud-based platform, allowing businesses to access and manage their operations from anywhere, at any time.
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Advanced features: The software offers advanced features such as custom reporting, accounting integration, and a user-friendly Tape Chart/Calendar feature, providing businesses with the tools they need to manage their properties effectively
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Reasonable pricing: The software offers a comprehensive Property Management System (PMS) at a competitive cost, making it an excellent choice for budget-conscious businesses
Cons from reviewers
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Limited integration with VRBO: While WebRezPro integrates well with many platforms, users have expressed a desire for better integration with VRBO, similar to the one with Airbnb
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Lack of competitor monitoring feature: Some users wish WebRezPro had a feature to monitor competitors for better pricing strategies
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Unattractive visual design: Some users have noted that the software could be more visually attractive, as it can be somewhat hard to navigate.
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Less user-friendly: Some users have found WebRezPro to be one of the least user-friendly software they've encountered, with hard-to-find functionalities
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Confusing Change and Edit features: Users have reported that the Change and Edit features on reservations can be confusing, especially when trying to add a note or extend a reservation while on the phone with a guest
Main features
Starting Price
Free Plan
Comprehensive suite of features
Cloud-based system
Mobile operations support
Third-party application integration
Reporting capabilities
Starting Price
N/A
Free Plan
No
Comprehensive suite of features
Cloud-based system
Mobile operations support
Third-party application integration
Reporting capabilities
How Webrezpro compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Webrezpro best for according to our reviewers?
Small Hotels: WebRezPro is suitable for small hotels due to its simple navigation menu, custom reporting feature, and reasonable pricing
Businesses in Need of Advanced Systems: As businesses expand, they may require more advanced systems with accounting integration, which WebRezPro provides effectively
Restaurants with Room Service: The software integrates well with restaurants, allowing guests to charge their meals to their rooms, making it a convenient choice for establishments offering room service
Complex Resorts: WebRezPro is adaptable to various needs, making it a good fit for complex resorts that manage company-owned rentals, owner rentals, boat rentals, in-store sales, and small timeshare residents
Businesses Seeking Multiple Integrations: WebRezPro is a user-friendly system that allows for multiple integrations, making it a good choice for businesses that need to integrate with various other systems.
Webrezpro Reviews
4.6
Webrezpro rating
4.5
Ease of use
5.0
Customer service
4.7
Value for money
4.5
Likelihood to recommend
4.4
Features
19 Webrezpro Reviews
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Tyler Davis
Enhanced Guest Communication with WebRezPro's Automated Tools
The guest communication tools in WebRezPro have greatly improved our interaction with guests. We can now send automated emails and messages, which has enhanced our customer service
August 12, 2024
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Zoe
Effortless Management: Streamlining Multiple Locations with Powerful Software
The software's ability to handle multiple properties was beneficial for us as we expanded our business. It made managing multiple locations a breeze
August 4, 2024
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Megan C
WebRezPro's Versatility Satisfies Fractional Ownership Resort Community's Unique Demands
My overall experience with WebRezPro was fantastic. From the initial sales contact, through numerous demos, and their patience during our board approval process, to the excellent training and implementation team, everything was flawless. They provided exceptional support to customize the system to our needs and offered excellent technical support with interfacing with SHIFT4 and Moneris. I particularly valued the fractional component that allowed owners to access and book their own cottage. My only regret is that we didn't discover it sooner. I chose WebRezPro for its fractional component, support, pricing, and presence in our regional market.
July 28, 2024
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Mary
Versatile and User-Friendly Software with Exceptional Customer Service
WebRezPro provides possibly the best customer service I've ever encountered. Whenever I reach out, I always receive a response. If I leave a message, I typically receive a callback within minutes. They are incredibly responsive, more so than any other company I've worked with. I would rank WebRezPro among the top two, if not the best, in terms of customer service. The software itself is user-friendly and easy to teach to my team. It's also highly adaptable to various needs. As a complex resort, we struggled to find software that could meet all our needs until we discovered WebRezPro. It manages our company-owned resort rentals, owner rentals, connects to all our OTAs, handles all our payouts, boat rentals, in-store sales, and even our small timeshare residents. The owner calendars are an excellent tool for reporting to owners and the software does everything we could possibly need. The only downside is the booking engine page.
July 20, 2024
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Virginia Brown
Efficient and Reliable Reservation System: WebRezPro
The reservation system of WebRezPro is efficient and reliable. It has significantly reduced overbooking issues we previously faced
July 15, 2024
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Kiera G
Exceptional Support Team
As our business expanded, we required a more advanced system with accounting integration, and WebRezPro catered to this need effectively, ensuring seamless operations. The support team is consistently friendly and patient whenever we reach out to them. Once you get the hang of the layout, the program is simple to maintain and update. I particularly value the accounting integration. I do wish there was a better integration with VRBO, akin to the one with AirBnB, but I understand the problem is more with the VRBO platform than with WebRezPro. I hope this will be addressed in the future, but for now, there's an easy workaround. We opted for WebRezPro due to its superior system, better integration options, accounting feature, and friendly staff. We transitioned to WebRezPro because we needed a more advanced system that could evolve with our business.
July 7, 2024
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Justin
WebRezPro's Excellent Reporting Features
The reporting features of WebRezPro are excellent. They provide detailed insights that help us make informed decisions about our business
July 2, 2024
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Joyce N
Seamless Integration: Software's Impressive Ability
I was particularly impressed with the software's ability to integrate with other systems we were already using, making the transition much smoother
June 24, 2024
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Yara G
Efficient Room and Resource Management with WebRezPro
The inventory management feature of WebRezPro is a lifesaver. It has made managing our rooms and resources much easier and more efficient
June 16, 2024
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Juan Rodriguez
Effortless, Dependable, and Robust - Simply Unbeatable!
I value WebRezPro for its flawless integration with other tools like our channel manager and CRM. The switch from our old PMS was smooth, thanks to great support from the sales and tech teams. It's a dependable tool that has never failed us, though it can be somewhat hard to navigate and could be more visually attractive. We moved to WebRezPro because we needed a cloud-based, cost-effective solution that could unify multiple aspects of our operation.
June 11, 2024
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Kathleen Garcia
Affordable and Feature-Rich: WebRezPro for Small B&B Owners
As a small bed and breakfast owner, I appreciated the affordability of WebRezPro. It provided all the features we needed without breaking the bank
June 3, 2024
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Mark Davis
Exploring WebRezPro: A Game-Changer for Business Organization
I consider WebRezPro a great tool for keeping our business organized. It keeps us informed about reservations and offers real-time insights into our operations. We're generally happy with the system and value the responsive and helpful staff. However, I wish it had a feature to monitor our competitors for better pricing strategies. We switched to WebRezPro years ago due to business changes, though I don't remember all the details.
May 25, 2024
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Celeste
Ingonish Chalets: A User's Perspective on WebRezPro
I think WebRezPro is excellent because it's easy to use and accessible to anyone. There are a few features I'd like added, but nothing significant. I chose WebRezPro for its combination of customer service, pricing, and user-friendliness.
May 21, 2024
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Flannery M
Exceptional Customer Service from WebRezPro
The customer service of WebRezPro is top-notch. They were always available to assist us whenever we encountered any issues or had any queries
May 14, 2024
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Nathan
Overall, Not Impressed
The best feature of WebRezPro is its reports. However, it's one of the least user-friendly software I've encountered, with hard-to-find functionalities. I chose WebRezPro for its cloud-based platform that could integrate with our website and third-party reservation systems.
May 6, 2024
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Amy Rodriguez
Streamlined Booking with Cloud-Based System
it streamlined our booking process significantly. The cloud-based system allowed me to access it from anywhere, which was a game changer
April 27, 2024
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George Brown
Efficiently Accomplishing Tasks with WebRezPro
My overall experience with WebRezPro has been largely positive. I've found that most of the features are intuitive once I've asked about them or figured them out on my own. The system integrates well with our restaurant, which is convenient for guests who want to charge their meals to their rooms. I particularly like the Tape Chart/Calendar feature, which I use frequently. It's user-friendly and provides a clear view of availability. However, I do find the "Change" and "Edit" features on reservations somewhat frustrating. It can be confusing when I want to simply add a note or extend a reservation, especially when I'm on the phone with a guest. I'm accustomed to AutoClerk, where I could make changes without having to switch between 'edit' and 'change'. We switched to WebRezPro because our General Manager was dissatisfied with our previous system, which was somewhat cumbersome. He also wanted more marketing features.
April 21, 2024
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Jacob G
WebRezPro: A User-Friendly Hotel Management Tool
As a hotel manager, I found WebRezPro extremely user-friendly and intuitive
April 16, 2024
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Victoria
Unique Solution Not Limited to a Single Payment Processor!
WebRezPro has helped me stay organized and focused. After researching and dealing with other large companies, I found their systems only worked with one payment processor at an unreasonable rate. Then, I found WebRezPro. It's a unique, user-friendly system that's reasonably priced and allows for multiple integrations. However, its online calendar view could be improved for easier guest use. I chose WebRezPro for its business integrations and switched to it due to the cost and software bugs of my previous system.
April 16, 2024