What is Stripe billing?
Pros from reviewers
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Comprehensive Dashboard: Stripe Billing provides a wealth of data through its dashboard, allowing businesses to easily track and analyze their transactions
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User-Friendly: Stripe Billing is praised for its user-friendly interface, making it easy for businesses to set up and manage their payments and subscriptions
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Ease of Integration: Stripe Billing can be easily integrated with existing point of sale systems, making it a versatile choice for businesses of all sizes
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Cost-Effective: Unlike other platforms that charge both transaction fees and user fees, Stripe Billing only charges processing fees per transaction, making it a more affordable option for businesses
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Excellent Customer Support: Despite some criticisms, many users appreciate Stripe's customer support, which includes support forums, chat services, and a wealth of resources for developers.
Cons from reviewers
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Complex setup for non-technical users: While Stripe Billing offers a broad range of options and features, non-technical users may find its setup and configuration challenging.
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Lack of payment failure alerts: Despite its many features, Stripe Billing does not notify users when a payment fails, which can lead to missed or delayed payments
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Limited document upload for disputes: Users can only upload one document when dealing with chargebacks or disputes, which can be limiting when trying to provide comprehensive evidence
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Confusing fee structure: Some users find Stripe Billing's fee structure to be somewhat confusing, making it difficult to accurately predict costs
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Outdated software: Some users feel that the software feels outdated and lacks key features such as processing payments without internet or adding custom notes for customers
Main features
Starting Price
Free Plan
Simplified Recurring and Subscription-based Billing
Enhanced Customer Experience Features
Global Payment Support
Detailed Reporting and Analytics
Seamless Integration and Customization
Starting Price
N/A
Free Plan
No
Simplified Recurring and Subscription-based Billing
Enhanced Customer Experience Features
Global Payment Support
Detailed Reporting and Analytics
Seamless Integration and Customization
How Stripe billing compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Stripe billing best for according to our reviewers?
Small Businesses: These are businesses that need a user-friendly solution for gathering debit and credit card payments. Stripe Billing is easy to use and clients have no problems making payments, but the fee structure can be somewhat confusing
Established Businesses: These are businesses that have grown to the point where they need a software capable of handling subscriptions, standalone purchases, and business invoices. Stripe Billing offers a wealth of data and only charges processing fees per transaction, not a user fee
Non-technical Users: These are users who value a broad range of options and features and find Stripe Billing's integration simple due to its developer-friendly platform and abundant resources. However, they may find its setup and configuration challenging
Startups: These are new businesses that need a reliable and cost-effective solution for handling one-time payments and automatic recurring subscriptions. Stripe Billing is user-friendly and integrates well with existing point of sale systems
Non-profit Organizations: These are organizations that need a straightforward registration process and a software capable of handling annual dues. Stripe Billing provides a user-friendly service and integrates well with existing platforms.
Stripe billing Reviews
4.2
Stripe billing rating
4.6
Ease of use
4.7
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.7
Features
24 Stripe billing Reviews
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Elizabeth
Effective for Large-Scale Reporting, Yet Ideal for Recurring Billing
Overall, I found Stripe Billing to be useful for my needs, especially for recurring monthly billing. It was relatively easy to set up and use, and I liked the option to receive daily payouts instead of a weekly lump sum. It also integrated smoothly with another platform I use for monthly billing. However, I found the dashboard somewhat hard to navigate and often had trouble finding the information I needed, which was time-consuming. I'm not a fan of fees, but I understand their necessity. However, I wasn't clearly informed about the fee percentage when I signed up and had trouble finding this information later, as it wasn't included in the reports. I should mention that I don't run a large company or many reports, so I'm usually just looking at income and payouts.
September 17, 2024
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Billy Brown
Effortless Transactions with Stripe Billing
I find Stripe Billing user-friendly as it enables me to establish products, coupons, and other features to streamline my clients' experience. However, I wish they had an app for more convenient money collection. I switched to Stripe Billing primarily out of curiosity and due to some of my clients' dissatisfaction with PayPal.
September 10, 2024
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Willie Jones
Highly Recommended: Stripe Billing for Reliable and Efficient Billing Solutions
I would highly recommend Stripe Billing to any business looking for a reliable and efficient billing solution.
September 2, 2024
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Anna R
Top-tier Payment Gateway Solution
I find Stripe Billing to be mostly excellent. The learning curve isn't the shortest, but once I got the hang of it, I appreciated the numerous options they offer to provide the best service to my customers. They take privacy very seriously and their site is packed with support, examples, forums, and resources for developers. They also offer options to manage clients and subscriptions, including free trials. Their commissions aren't the cheapest, but they aren't overly expensive either. I appreciate their continuous development of services, like accepting payments via convenience stores. However, initially, I found it difficult to understand all their concepts and couldn't find a simple tutorial on their site. I chose Stripe Billing because the registration process was straightforward. They asked for a lot of user data, but once provided, I was ready to go live. I'm still considering Openpay, but their client registration process is more difficult.
August 26, 2024
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Shirley M
Stripe Billing: Reasonable Pricing and International Expansion Made Easy
I've found the pricing structure to be very reasonable, especially considering the range of features and benefits that Stripe Billing offers. The platform's ability to handle multiple currencies has made it easier for us to expand our business internationally
August 18, 2024
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Kathleen Brown
Unparalleled in its Field: Stripe Billing
I believe that Stripe Billing is the best method for receiving online payments from customers. It boasts a feature-rich dashboard and excellent customer service. The payouts are consistent and, after trying various providers, I find Stripe to be the best alternative on the market. It offers a powerful invoicing system, recurring payment capabilities, a great graphical dashboard, and top-notch customer support. However, I do think the fees could be lower. They charge 2.9% plus $0.3 plus 0.5% per recurring payment, which significantly increases the prices, not including federal taxes. I chose Stripe Billing because it's easier to configure, provides better customer support, and its API and dashboard are superior to all other alternatives. Plus, the features overall surpass those offered by its competitors. Additionally, gaining access to Stripe was a straightforward process compared to other alternatives full of hurdles.
August 12, 2024
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Tate D
Flexibility and Security with Stripe Billing
I appreciate the flexibility that Stripe Billing offers - it allows us to customize our billing processes according to our specific needs. The software's security measures are top-notch, giving us peace of mind that our financial data is safe
August 6, 2024
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Robert
Stripe Billing: Powerful but Cumbersome with Room for Improvement
The software feels outdated, like it's from the 1990s. It's great that it doesn't require a landline, but it's missing some key features, such as processing credit card payments in the field or in-store without internet. I like that I can accept payments through my ecommerce website, but it's frustrating that I can't add a custom note for the customer and it requires too much information to process a credit card, like the billing address. I wish it had a credit card swipe feature to avoid having to input so much information. I've contacted customer service about this, but they've never followed up. I chose Stripe Billing over Shopify because Shopify is expensive and charges per transaction as well as a percentage of the sale. I switched to Stripe Billing because I needed an all-in-one ecommerce and point of sale solution, rather than separate services for each.
July 30, 2024
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Nancy C
Stripe Billing: The Ideal Payment Processing Solution
I switched to Stripe from my previous payment processor and have been extremely satisfied ever since. I was initially worried about the potential need for extensive HTML coding, but the Stripe client portal made onboarding new clients and transitioning existing ones incredibly easy. Stripe only charges processing fees per transaction, not a user fee, which I appreciate. I also value the dashboard, which offers a wealth of data. Despite the platform seeming to cater more to large corporations, as a solo entrepreneur, I wish I could scale down the features to simplify my use. I chose Stripe Billing because it's an all-in-one software with a client portal. I made the switch because my business had grown to the point where I needed a software capable of handling subscriptions, standalone purchases, and business invoices.
July 22, 2024
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Natalie S
Attention Stripe Support: A Review
I recently contacted the Stripe Support Team regarding the suspension of our account, which is crucial for our business operations. I assured them that we understand the importance of adhering to Stripe's guidelines and policies and are committed to ensuring compliance. After receiving the suspension notice, we thoroughly reviewed our account activities and addressed any issues that might have led to this situation. We also implemented additional measures to prevent any future breaches of Stripe's terms of service. I expressed our appreciation for Stripe's services and security measures and requested a review of our account suspension and its reactivation. I assured them of our willingness to provide any further information or documentation needed. I emphasized that their support is crucial for our business continuity and expressed hope for a positive resolution and continued partnership with Stripe.
July 16, 2024
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York M
Small Business Game-Changer with Stripe Billing
I've been utilizing Stripe Billing for 3 years in a small business setting. It's user-friendly for gathering debit and credit card payments and our clients have no problems making payments. However, the fee structure can be somewhat confusing.
July 9, 2024
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Nathan Miller
Seamless Transactions and Exceptional Service: My Experience with Stripe Billing
On December 13th, I received a payment from my client through Stripe. To my delight, the transaction was smooth and seamless. Almost a month later, I am still impressed by how Stripe efficiently keeps a record of all my transactions. Interacting with Stripe's support group has been a breeze. They are responsive, helpful, and always ready to assist. I would highly recommend Stripe over Quickbooks any day. They truly deserve more than a 5-star rating for their exceptional service!
June 29, 2024
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Aislinn
Retired Developer's Review on Stripe-Billing
As a retired software developer, I now manage three non-profit, club-based websites. We have annual dues for each club and have integrated payment through Stripe. I use the Stripe API to process these payments via HTML and PHP, recording them in our club database. The Stripe tutorials and videos made this process quite straightforward.
June 25, 2024
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Yara
My Positive Experience with Stripe Billing and Support
I opened my Stripe account on January 1, 223, and was thrilled to make my first transaction! Stripe, being diligent about risk management, requested a 13-day funds reserve, which I appreciated as a sound business policy. As of January 6, 224, marking the 13 days, I was excited to see my funds still safely held in my Stripe account. I reached out to their support team and was impressed by their quick response, even though there was a slight mix-up in the information provided. I'm eagerly looking forward to my funds being paid out soon. I'm confident that Stripe will handle this with the same professionalism they've shown so far!
June 18, 2024
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Victoria Davis
Unlocking Stripe Billing: Streamlining Subscriptions and Elevating User Experience
I have a generally positive view of Stripe Billing, despite its complexity for non-technical users like me. I value its broad range of options and features and find its integration simple due to its developer-friendly platform and abundant resources. The interface is clear with all essential buttons and actions. However, as a non-technical user, I do find its setup and configuration challenging.
June 8, 2024
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Catherine Smith
Experiencing Major Frustration with Stripe
I'm extremely dissatisfied with Stripe at the moment. Our funds have been held up for 14 days and retrieving them has been a terrible experience. Whenever we inquire about withdrawals, we either receive no response or inconsistent replies. When I asked about our funds, they began discussing account reactivation, which seems like an automated response rather than genuine assistance. I'm really disappointed with Stripe.
June 4, 2024
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Tyler C
Stripe Billing: Robust Reporting and Responsive Support
I'm particularly impressed with Stripe Billing's robust reporting features, which provide insightful data that helps us make informed business decisions. The customer support team is always responsive and helpful, making the overall experience even better
May 26, 2024
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Nancy Garcia
Stripe Billing: A Game-Changer for Business Efficiency
I've been using Stripe Billing for several months now and it has greatly improved the efficiency of my business operations. The automatic invoicing feature is a game-changer, saving us countless hours of manual work
May 20, 2024
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Patrick A
Smooth Transition and Reduced Workload with User-Friendly Software
its user-friendly interface and seamless integration with our existing systems made the transition incredibly smooth. The software's ability to handle recurring payments has significantly reduced our administrative workload
May 11, 2024
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Henry Garcia
Still Unable to Refund Customers After 5 Weeks!
For five weeks, we were unable to issue refunds to customers who paid via SEPA direct debit. We've been in touch with Stripe support for four weeks, but they've been unable to resolve this significant issue for our account. This has caused considerable harm to our business, with many customers awaiting refunds. Despite being labeled as urgent, the issue remains unresolved. It's disappointing that such a basic function like issuing a refund isn't working. We're considering legal action due to the damage we're experiencing from customers cancelling memberships and leaving negative reviews because we can't refund them. UPDATE: After five weeks, the problem has finally been resolved. Although it took longer than expected, I'm relieved that we can now issue refunds.
May 4, 2024
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Jeffrey Johnson
Ideal for Single and Recurring Payments
I am extremely satisfied with Stripe Billing. It's excellent for both startups and established businesses. I value the fact that I can use it directly and integrate it with my own point of sale system. I used to pay for a software that could handle one-time payments and automatic recurring subscriptions, but Stripe Billing surpasses them. I primarily work from my computer and it's user-friendly. If I forget how to perform a task, I can easily find assistance from their support forums or chat. The only drawback is that it doesn't alert me if a payment fails, but I've resolved that by using Zapier to receive email notifications. I also experienced a chargeback once and I wish there was an option to upload multiple documents for disputes, not just one. I selected Stripe Billing for its superior features and cost-effectiveness. Although Zoho has some new features I might use, I'm trying to keep my overhead as low as possible right now.
April 28, 2024
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Alan A
Stripe Billing: A Game-Changer for Business Transactions
As a business owner, I found Stripe Billing to be an invaluable tool for managing my company's transactions
April 21, 2024
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Sarah
Security Concerns
Stripe provides a user-friendly service from a seller's perspective, but it's too easy to use. The two-factor authentication doesn't work and there's no way to enforce the use of MFA on other users. It's the least secure 'banking' site available. By default, users remain logged in for a week, even though payments can be made with just a click. I logged in for the first time in weeks today and wasn't asked for MFA.
April 14, 2024
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Brian M
Experiencing a Nightmare Through Stripe Billing
Update: The response email from Stripe directed me back to the same Support Team that has been unhelpful so far. The email address they provided doesn't work. If I could, I would give this review negative stars. Dealing with Stripe Support via email has been a nightmare. I have repeatedly requested a call back because after 18 months of having an account, support suddenly needs to verify that the non-profit association is legitimate. I have submitted the required paperwork multiple times, only to receive the same templated response asking for the same documents again. I was informed that Stripe is not equipped to handle phone calls. Stripe has stopped depositing funds into the account and is holding the funds until the account can be verified. They were more than happy to process over 1k last year for this association, but now that money is coming in quickly this year, they are holding it. This is extremely frustrating and unprofessional.
April 13, 2024