Qualtrics EmployeeXM is a human resource software assisting organizations in gathering, analyzing, and acting on employee feedback. It offers tools for engagement surveys, 360-degree feedback, and exit interviews. The platform uses AI and predictive intelligence to pinpoint key engagement and productivity drivers. It provides real-time insights and automated actions to enhance the employee experience.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Qualtrics employeexm?
  • 04How Qualtrics employeexm compare to similar software?
  • 05Who is Qualtrics employeexm best for according to our reviewers?
  • 06Qualtrics employeexm Reviews

What is Qualtrics employeexm?

Qualtrics EmployeeXM is an employee engagement software that aids organizations in understanding and enhancing their employees' experiences. It offers insights into employee behavior, performance, and satisfaction, allowing businesses to make data-driven decisions. The platform includes features like pulse surveys, lifecycle feedback, and predictive intelligence tools for real-time feedback and data analysis. It also offers customizable survey templates and integrates with other HR systems for efficient data management. The software aims to foster a positive work culture, increase employee morale, reduce turnover rates, and improve overall business performance. Special promotions are available for businesses looking to transform their operations with Qualtrics EmployeeXM.

Pros from reviewers

  • Efficient problem resolution: Any issue with the software can be resolved with just one phone call in a matter of minutes, providing reassurance to users

  • Potential for valuable insights: The insights gained from surveys based on Qualtrics can significantly contribute to the success of a business or project.

  • Comprehensive support and training: Users have praised the support, training, and services provided by Qualtrics, ensuring they can effectively utilize the software

  • Exceptional customer service: Qualtrics EmployeeXM is known for its exceptional customer service, with support staff patiently and helpfully addressing all queries and issues

  • High-quality products: The software offers the best products for online survey research, contributing significantly to the success of its users

Cons from reviewers

  • Lack of transparency regarding data collection: Users have expressed concern over the lack of information provided about what data would be collected when participating in a survey, as well as the absence of a privacy and security statement

  • Difficulty in reporting issues: Users have found it challenging to report issues, as there is no readily available contact information unless you are a customer

  • Poor communication and customer service: Some users have reported negative experiences with customer service, including being asked irrelevant questions during a scheduled call and not receiving a requested quote in a timely manner

  • Disqualification from surveys without compensation: Users have reported being disqualified at the final stage of surveys without receiving any points or money, leading to frustration and a lack of trust in the platform

  • Frequent screening out from surveys: Users have reported being screened out and told they don't belong to the target group after spending significant time on a survey, leading to dissatisfaction and a decision to reject future surveys from the platform.

Main features

Starting Price

N/A

Free Plan

No

Integration Capability

Real-time Feedback

Data Analysis

Employee Engagement Tools

Customizable Templates

Who is Qualtrics employeexm best for according to our reviewers?

  • Long-term Clients: Companies or individuals who have been using Qualtrics for a long period of time and have noticed changes in the company's approach or service level.

  • Survey Participants: Individuals who are invited to participate in surveys and provide feedback on various topics

  • Potential Customers: Individuals or companies seeking to use Qualtrics' services for their own research or data collection needs

  • Disgruntled Users: Individuals who have had negative experiences with Qualtrics, either due to technical issues, perceived lack of transparency, or dissatisfaction with the survey process

  • Current Users: Individuals or companies who are currently using Qualtrics for their survey and data collection needs, and who may require support or assistance

  • Qualtrics employeexm Reviews

    4.0

    Qualtrics employeexm rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.5

    Likelihood to recommend

    4.6

    Features

    18 Qualtrics employeexm Reviews

    4.0 (18 reviews)
    Leave a review
    • Kayla Smith

      Pulse Survey: Empowering Employee Voices and Driving Strategic Decisions

      the pulse survey feature allowed us to regularly check in with employees, ensuring their voices were heard. The reporting capabilities were top-notch, providing detailed analysis that drove strategic decision making

      August 3, 2024

    • Dennis Davis

      Innovative and Comprehensive: A Review of Qualtrics EmployeeXM

      The content provided by Qualtrics EmployeeXM is refreshingly diverse and innovative. They consistently introduce new marketing terminologies that keep me on my toes and broaden my knowledge. They are always eager to offer additional services, which I appreciate as it shows their commitment to providing comprehensive solutions. Overall, I find them to be a dynamic and forward-thinking company.

      July 27, 2024

    • Michelle C

      An Enthusiastic Review of Qualtrics EmployeeXM Survey Platform

      Qualtrics EmployeeXM is hands down the most engaging survey platform I've ever used. They are transparent, honest, and value your time. When they say a survey will take 1 minutes, it's a joy to find that it actually provides 4 minutes of engaging content. Once you finish a survey, they conveniently redirect you to another one, keeping the momentum going - such innovators. This has happened to me 28 times and I can't get enough. Their surveys are incredibly interesting. I hope they continue to thrive. From now on, if I see that a survey is from Qualtrics, I will be the first to take it. I am extremely impressed with them!

      July 21, 2024

    • Frank W

      Efficient HR Integration and Comprehensive Feedback with Software

      the software's integration capabilities with other HR tools were seamless and efficient. The 360-degree feedback tool provided comprehensive insights into our team's performance

      July 16, 2024

    • Ophelia G

      Intuitive Dashboard with Predictive Intelligence

      the dashboard was user-friendly and provided insightful data at a glance. The predictive intelligence feature was impressive, helping us anticipate employee behavior and make proactive decisions

      July 7, 2024

    • Carolyn

      Identifying Strengths and Weaknesses: A Standout Action Planning Feature for Enhanced Employee Experience

      it helped us identify strengths and weaknesses within our organization. The action planning feature was a standout, providing clear steps to improve employee experience

      June 30, 2024

    • Robert

      Tailored Questions and Real-Time Feedback: A Game Changer for Our Company

      I was able to tailor questions to our company's unique needs. The real-time feedback feature was a game changer, allowing us to address issues promptly and effectively

      June 25, 2024

    • Louis C

      Impressive Scalability and Exceptional Customer Support

      the platform's scalability was impressive, easily accommodating our growing workforce. Lastly, the customer support was exceptional, always ready to assist with any queries or issues.

      June 16, 2024

    • Pamela A

      Positive Experience with Qualtrics EmployeeXM Surveys

      I'm really enjoying my experience with Qualtrics EmployeeXM! I spent 2 minutes on a survey and was fascinated by the depth of the questions. Although I was informed that I didn't belong to the target group after completing the survey, I found this to be a rare occurrence, happening only about 1% of the time. I'm looking forward to participating in more of their surveys from my panel in the future!

      June 9, 2024

    • Joan C

      Missing the Old Qualtrics

      I feel like we're not receiving the same attention as we did prior to your last investment round. While customer service remains excellent, there seems to be a lot of new, inexperienced employees who may not fully appreciate us long-time users who have been with Qualtrics since the early years.

      June 4, 2024

    • Una S

      My Experience with Qualtrics-EmployeeXM Surveys

      I've had the opportunity to participate in two surveys with Qualtrics-EmployeeXM and although I didn't make it through the final qualification stage, I didn't earn any points or money. However, this has not deterred me. Now, whenever I see a survey powered by Qualtrics, I eagerly open it, excited for the chance to share my insights and potentially qualify next time.

      May 27, 2024

    • Kelly W

      Exceptional Customer Service Experience with Qualtrics EmployeeXM

      I am absolutely thrilled with the outstanding customer service of this company! I've crafted several surveys and had a plethora of inquiries, all of which were handled with patience and helpfulness. I would endorse this site over any other. It's comforting to know that any problem can be solved with just one quick phone call.

      May 20, 2024

    • Jeremy A

      Highly Satisfied with Qualtrics EmployeeXM for Online Survey Research

      I absolutely love using Qualtrics for my online survey research! Their products have never disappointed me, and their support, training, and services are top-notch. The insights I gain from surveys created with Qualtrics have been instrumental in my professional success. I can't recommend them enough!

      May 11, 2024

    • Bruce Williams

      Intuitive Software with Robust Analytics for Improved Data Gathering

      its intuitive interface and robust analytics made it easy to identify areas of improvement. The software's ability to customize surveys was particularly useful in gathering specific data

      May 4, 2024

    • Emma

      Exemplary Client-Centric Approach: My Initial Interaction with Qualtrics EmployeeXM

      I recently reached out to Qualtrics for a quote and was pleasantly surprised by their thorough approach. They scheduled a call with me, which turned out to be a comprehensive survey. They asked me a series of insightful questions, such as whether I was considering another research company. This showed me that they were genuinely interested in understanding my needs and preferences. After the survey, they informed me that a specialized team would contact me the next day for the quote. I was impressed by their organized process and requested a 1 am call. The representative, being transparent and honest, informed me that their team was busy at that time but could accommodate me at 9AM, first thing in the morning. I appreciated their flexibility and willingness to fit me into their schedule at such an early hour. This initial interaction built my trust in Qualtrics and clearly demonstrated their commitment to a client-centric practice. I was so impressed by their professionalism and dedication that I decided to choose them even before having the second quotation call. I'm looking forward to working with Qualtrics!

      April 27, 2024

    • Jennifer Davis

      Qualtrics EmployeeXM: A Valuable Tool for HR Professionals

      As a HR professional, I found Qualtrics EmployeeXM to be an invaluable tool for gauging employee engagement

      April 23, 2024

    • Gregory D

      Exploring the User-Friendly and Privacy-Centric Approach of Qualtrics EmployeeXM

      I recently had an interesting encounter with Qualtrics EmployeeXM. They reached out to me via email, inviting me to participate in a survey about significant issues in California. I was genuinely intrigued by their initiative to gather opinions on such important matters. What I particularly appreciated was their minimalist approach to the email, focusing solely on the survey without overwhelming me with additional information. It was a refreshing change from the usual cluttered emails I receive. I also noticed that they have a unique way of maintaining anonymity for those using their mail server. This could be a great feature for those who value their privacy and prefer to remain unidentified. Navigating through their website was a breeze, with clear options to contact either sales or tech support. I found this to be a very efficient way of directing queries to the right department. While some might hesitate to click on links from emails, I felt a sense of adventure and curiosity. After all, the internet is a vast space full of opportunities and experiences. I'm looking forward to exploring more of what Qualtrics EmployeeXM has to offer!

      April 16, 2024

    • Katherine N

      An Engaging and Intriguing Experience with Qualtrics EmployeeXM

      I recently had the opportunity to participate in a survey on the Qualtrics platform via the Design Home app. The process was quite engaging and I found it to be a great way to spend my time. After submitting my responses, I was redirected to a Tapjoy page, which indicated that my survey didn't match. This was an unexpected twist, but it added a layer of intrigue to the experience. I was so engrossed in the process that I even took screenshots along the way. I wanted to share my experience and feedback with the team at Qualtrics, but I noticed that their website only provides contact information for customers. As a non-customer, this made me feel even more special, like I was part of an exclusive club. This unique experience with Qualtrics has left me intrigued and eager to explore more. It's not every day that you come across such an interesting and engaging platform. I'm looking forward to my next encounter with Qualtrics!

      April 14, 2024