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5 Best Alternatives to Pendo in September 2024

Alternatives & Competitors to Pendo

1
Mixpanel

1 year free
2
Intercom

1 year free on the Advanced plan
3
Hotjar

1 month free on Business plan
4
Storylane

20% off all plans for 1 year
5
June Analytics

$450 in credits for the Growth plan (3 months)

Here are competitors or alternatives to Pendo and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Pendo for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Pendo that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Pendo. Discover sofware like Mixpanel, Intercom, Hotjar or Storylane.

List of Alternatives to Pendo

From Customer Experience tools, we have selected the best alternatives to Pendo based on reviews for each solution and similarities with Pendo. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. Mixpanel

Product analytics platform

4.4 (18 reviews)

1 deal available | Redeemed by 755 members

Data Analytics

1 year free

Save up to $50,000

Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

Mixpanel compared to Pendo

Why is Mixpanel a good alternative to Pendo?

I believe Pendo is a good alternative to Mixpanel for several reasons. Firstly, Pendo offers robust in-app messaging and guidance features that are not available in Mixpanel. This allows you to guide users through your product and improve their experience. Secondly, Pendo provides more detailed user path analysis, which can help you understand how users interact with your product. Thirdly, Pendo offers better integration options, making it easier to connect with other tools and platforms. Additionally, Pendo's support and customer service is considered superior by many users. Finally, while Mixpanel focuses more on event tracking, Pendo provides comprehensive product analytics along with user feedback capabilities which makes it more versatile for product teams. Thus, if you are looking for a tool that offers more than just analytics, Pendo might be the better choice.

What are the differences between Mixpanel and Pendo?

As a user, I find both Pendo and Mixpanel are product analytics platforms but they serve different objectives. Pendo primarily focuses on user experience, providing tools for user onboarding, feature adoption, customer satisfaction surveys, and in-app messaging. It's ideal for improving product engagement and understanding how users interact with your product.

Mixpanel, on the other hand, is more about providing detailed user analytics. It offers insights into user behavior across various touchpoints, allowing businesses to track customer journeys, funnel analysis, retention, and conversion rates. It's more data-driven and is particularly strong in its segmentation capabilities.

In summary, while there is some overlap, Pendo is more focused on enhancing the user experience within a product whereas Mixpanel provides deeper insights into user behavior across multiple channels.

2. Intercom

Popular

Strengthen relationships with your customers with an online messaging system.

4.3 (24 reviews)

1 deal available | Redeemed by 927 members

Collaboration Customer Experience AI Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

3. Hotjar

Easily improve user experience on your website

4.5 (24 reviews)

1 deal available | Redeemed by 754 members

Application Monitoring Data Analytics

1 month free on Business plan

Save up to $99

Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.

4. Storylane

Interactive demos made simple.

4.6 (10 reviews)

1 deal available | Redeemed by 9 members

No-Code Development

20% off all plans for 1 year

Save up to $1,500

Storylane is a no-code platform that empowers you to create interactive product demos for customers. It simplifies the process of showcasing products by enabling you to build tailored, clickable demos that resonate with prospective clients.

5. June Analytics

Product analysis tool

4.7 (7 reviews)

1 deal available | Redeemed by 23 members

Data Analytics

$450 in credits for the Growth plan (3 months)

Save up to $450

The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.

5 Best Alternatives to Pendo in September 2024

Alternatives & Competitors to Pendo

List of Alternatives to Pendo

1. Mixpanel

Talia

Mixpanel: Empowering Customization for Tailored Analytics

2. Intercom

Jesse Smith

Intercom: Empowering Customization for Tailored Solutions and Branding

3. Hotjar

Heather Johnson

Hotjar: Empowering Data-Driven Decisions with Visual Insights

4. Storylane

Daphnee Hegmann

Unlocking Product Potential

5. June Analytics

Frank Smith

Highly Effective Training Resources and Competitive Pricing: A Review of June Analytics Software