Microsoft 365 is a comprehensive suite of productivity tools and cloud services, including Word, Excel, and PowerPoint. It offers advanced collaboration features, cloud storage, and security. Microsoft 365 enhances productivity, streamlines workflows, improves communication and collaboration, and protects data. It ensures seamless access to files and applications from any device, anywhere. This flexible and scalable solution empowers teams to work more efficiently, driving business growth and success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Microsoft 365?
  • 04How Microsoft 365 compare to similar software?
  • 05Who is Microsoft 365 best for according to our reviewers?
  • 06Microsoft 365 Reviews

What is Microsoft 365?

Microsoft 365 is a comprehensive software suite that includes popular Microsoft productivity tools like Office 365, Windows 10, and Enterprise Mobility + Security. It enhances business collaboration, streamlines workflows, and boosts productivity. Users have access to applications like Word, Excel, PowerPoint, and Outlook, which are regularly updated. It also provides cloud storage through OneDrive for easy file storage and sharing. Microsoft 365 ensures business data safety with advanced security features like multi-factor authentication and data loss prevention. It also includes device and app management tools for better control and security. Microsoft 365 helps businesses optimize operations, improve team collaboration, and drive growth.

Pros from reviewers

  • Cloud-Based Collaboration: Microsoft 365's cloud-based nature allows for seamless collaboration and easy file access from any device. This is particularly beneficial for remote work and online collaboration, as users can save, share, and interact with files and documents from anywhere

  • Comprehensive Suite of Tools: Microsoft 365 offers a complete package of productivity and collaboration tools including Word, Excel, PowerPoint, OneDrive, and Teams. This makes it a one-stop solution for a wide range of tasks, from document creation and editing to data analysis and presentation preparation

  • Real-Time Co-Authoring: The real-time co-authoring feature in Microsoft 365 boosts collaboration by allowing multiple users to edit documents at the same time. This facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier

  • Secure File Storage and Sharing: The integration of OneDrive in Microsoft 365 ensures secure file storage and sharing. This is particularly beneficial for businesses, as it provides a centralized storage solution that maintains the formatting of all documents

  • User-Friendly and Functional: Despite a learning curve for some of the more advanced features, Microsoft 365 is generally user-friendly and functional. Its numerous features and the flexibility it offers make it accessible to all staff regardless of their technical skills.

Cons from reviewers

  • Limited features at certain membership levels: Some features of Microsoft 365 are only available at certain membership levels, which may require users to upgrade their subscription to access certain tools

  • Learning curve for advanced features: Some users have reported a learning curve to use some of the more advanced features and functionalities of Microsoft 365

  • Reliability issues with OneDrive and SharePoint: Some users have reported reliability issues with OneDrive and SharePoint, with problems accessing files and slow response times from tech support

  • Clunky user interface: Some users find the user interface of Microsoft 365 to be clunky and unintuitive, with some basic features hidden in submenus while less used ones are more prominent

  • Poor customer service: Some users have reported poor customer service from Microsoft, with issues such as being charged for cancelled subscriptions and lack of assistance with technical issues.

Main features

Starting Price

N/A

Free Plan

No

Excel

Word

PowerPoint

SharePoint

Outlook

Microsoft 365 offers desktop apps that you can download on a lot of devices. These desktop apps are more powerful than their Google Workspace counterparts. You can crunch more numbers in Excel, add more multimedia content in Word, and use a wider range of transitions for Powerpoint presentations.


You can’t get this advanced functionality from anything in Google Workspace, and this is the biggest difference between the two platforms. If you need Microsoft’s advanced file editing features, that’s the best choice for your company.


But Google’s apps aren’t cheap copies of their Microsoft counterparts. Docs, Slides and Spreadsheets have most of the features that an average user will need, so they’re a decent choice too.


Plus, Google’s limits on higher pricing tiers are ampler than what you get from Microsoft. Conversely, Google is pretty stringent with its caps on cheaper plans. You only get 30 GB for the $6 subscription, while Microsoft 365 offers 1 TB. Not to mention, email is measured...

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Who is Microsoft 365 best for according to our reviewers?

  • Small Business Owners: Microsoft 365 is a significant asset for small business owners. It helps them stay organized and allows for easy sharing of secure documents. The data storage and document management features are particularly beneficial for maintaining the formatting of documents and providing a secure, centralized storage solution

  • Long-term Users: Microsoft 365 is a reliable choice for long-term users due to its familiarity and comprehensive coverage. Despite a few shortcomings, its universality and straightforward sharing capabilities make it a preferred choice for personal and corporate use. However, some users may find the user interface clunky and some features awkward to use.

  • Individual Users: Microsoft 365 is a comprehensive suite of productivity tools that are perfect for individual users. It includes Word, Excel, PowerPoint, OneDrive, and Teams, allowing users to create, edit, and share files from anywhere with an internet connection

  • Teams and Businesses: Microsoft 365 is ideal for teams and businesses seeking to enhance collaboration and productivity. It facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier. However, some features are only available at certain membership levels

  • Educational Institutions: Microsoft 365 is a crucial tool for educational institutions, particularly in research departments. It simplifies workflows, enhances collaboration, and increases productivity. The cloud storage provided by OneDrive allows for smooth collaboration among team members

  • Microsoft 365 Reviews

    4.0

    Microsoft 365 rating

    4.5

    Ease of use

    4.5

    Customer service

    4.3

    Value for money

    4.4

    Likelihood to recommend

    4.6

    Features

    24 Microsoft 365 Reviews

    4.0 (24 reviews)
    Leave a review
    • Sharon B

      Transforming Task and Appointment Management with Power BI

      it's never been easier to manage my daily tasks and appointments. The Power BI tool has transformed the way we visualize data

      September 17, 2024

    • Albert Miller

      Experiencing Microsoft 365: Subscription Changes and Customer Service

      I initially opted for a 12-month subscription to Microsoft 365, but then decided to switch to a monthly payment plan. After exploring the free trial for 24 hours, I decided to cancel my order. To my surprise, I was charged £79.99 for the yearly fee. I immediately reached out to the customer helpline and, although there was a bit of confusion initially, the representative was patient and asked me to call back the next day to resolve the issue. I'm currently in the process of getting my money back for the cancelled subscription. Despite this hiccup, I would still recommend giving Microsoft 365 a try! The software itself is fantastic and I'm confident that their customer service will sort out my issue soon.

      September 10, 2024

    • Joseph S

      Uninterrupted Service and Excellent Customer Support: My Experience with Microsoft 365

      I wholeheartedly recommend Microsoft 365! They have an auto-renewal feature that ensures you never miss out on their services. I was amazed to find out that even my expired card didn't interrupt my subscription. When I reached out to them, they were firm in their policies, which shows their commitment to their business. This company truly values its customers and upholds consumer rights while maintaining a balance with their business goals. I'm looking forward to discussing this excellent service with my bank.

      September 2, 2024

    • Aaron F

      Revolutionizing Remote Meetings with Teams

      it has greatly improved the quality of my work. The Teams application has revolutionized our remote meetings

      August 24, 2024

    • Lawrence Martinez

      Experiencing Microsoft 365's Customer Service: A Loyal Customer's Perspective

      I've been a loyal customer of Microsoft for many years. Recently, I had to change my credit card and reached out to their online chat to discuss a pending charge on my old card. The agent was quick to assure me that the charge would be transferred to my new card. To my surprise, I found charges on both cards, which gave me an opportunity to experience Microsoft's customer service firsthand. While their online help is designed to handle standard issues, I found it to be a great starting point. It's clear that Microsoft has invested in creating a comprehensive online help system to assist customers with common problems. This is a testament to their commitment to customer satisfaction. Despite the hiccup, I was reminded that even large corporations like Microsoft are not immune to occasional errors. However, it's their dedication to resolving these issues that truly matters. I'm confident that Microsoft will address my concern and continue to provide the high-quality service I've come to expect. It's refreshing to see a big corporation that still values each and every customer.

      August 18, 2024

    • Victoria D

      Improved Productivity with Advanced Tools in Word

      the ability to create complex formulas and analyze large data sets has significantly improved my productivity. As a writer, I appreciate the advanced editing and research tools in Word

      August 12, 2024

    • Bobby W

      Exploring Microsoft 365: A Journey of Discovery and Customer Service Efficiency

      I've been exploring the features of Microsoft 365 and it's been quite an adventure! I had a unique experience where I was trying to share my subscription and ran into a little hiccup. Microsoft's system is so secure, it thought I was sharing too much and temporarily blocked me - talk about thorough! During this process, I had the opportunity to interact with their customer service multiple times. It's been a learning curve, but I'm impressed by their quick response time. They've been closing my service requests promptly, which shows their efficiency. There was this one time when I was on a call with them and got disconnected, but hey, technology can be unpredictable sometimes, right? I've been making multiple service requests and each time, they've been closed swiftly. It's like a fast-paced tech game and I'm excited to see how it all pans out. Microsoft 365 is keeping me on my toes and I'm loving the challenge!

      August 3, 2024

    • Julia Williams

      Microsoft 365: Your All-in-One Solution for Productivity and Teamwork

      In my view, Microsoft 365 is an exceptional solution for individuals, teams, and businesses seeking a comprehensive suite of productivity and collaboration tools. It's perfect for online collaboration and remote work, as it allows users to save and share files, documents, and presentations on the cloud. This makes it easy to view and interact with others from anywhere. Microsoft 365 is a complete productivity and collaboration package that includes Word, Excel, PowerPoint, OneDrive, and Teams. It enables me to edit files from anywhere with an internet connection. Microsoft Teams' real-time chat, video conferencing, and file sharing promote teamwork. Microsoft 365 facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier. However, some features are only available at certain membership levels, so I might need to upgrade to access certain tools. There is also a learning curve to use some of the more advanced features and functionalities.

      July 27, 2024

    • Robert A

      Efficient Work and Easy Collaboration with OneDrive

      its seamless integration of various applications such as Word, Excel, and PowerPoint makes my work much more efficient. The cloud-based storage system, OneDrive, has made file sharing and collaboration incredibly easy

      July 20, 2024

    • Cynthia Brown

      Effortless Task Management and Secure Peace of Mind with Microsoft 365

      it's easy to assign tasks, set deadlines, and track progress. Lastly, the security features of Microsoft 365 give me peace of mind

      July 14, 2024

    • Daphne M

      Stellar Experience! A Top Pick!

      Overall, I love Microsoft 365. I value the updated systems and the addition of more features into apps like Word and Excel. It's user-friendly and provides many resources, most of which I use, including Word, PowerPoint, OneNote, Emails, and more. They're all great! However, the email system can sometimes be tricky to navigate due to its similar navigation tools to Word and PowerPoint.

      July 8, 2024

    • John Rodriguez

      Effortless Payments and Convenience: My Microsoft 365 Experience

      I highly recommend Microsoft 365! They entice you with a free trial, and if you're as captivated by it as I was, you won't even think about cancelling within the first 7 days. The best part is, there's no need to worry about forgetting to make payments because it's not a direct debit, but recurring payments. This means you don't even have to bother with your banking app. I found this feature so convenient that it made my banking experience much easier. I'm so glad I chose Microsoft 365!

      June 30, 2024

    • Eulalia S

      Appreciating the Continuous Improvement and Dedication of Microsoft 365 Developers

      I am thoroughly convinced that the developers at Microsoft are incredibly resourceful. Despite the vast financial resources at their disposal, they never cease to amaze me with their dedication to continuously improve their software. It's clear that they deeply value the time and feedback of their customers, always striving to minimize any potential frustrations. The quality of all the office tools, including Excel and Access, is truly commendable. The seamless communication between these tools is a testament to Microsoft's commitment to providing a user-friendly experience. It's evident that Microsoft places a high value on its customers, constantly working to enhance their products and services.

      June 24, 2024

    • Brenda Davis

      Unveiling Microsoft 365: A Deep Dive into its Features

      During my internship at the University's pharmaceutical product development and research department, I found Microsoft 365 to be a crucial part of our daily operations. Its suite of applications, such as Word, Excel, and PowerPoint, made tasks like document creation and editing, data analysis, and presentation preparation incredibly easy. The cloud storage provided by OneDrive allowed for smooth collaboration among team members, ensuring everyone had access to the latest file versions. Additionally, the integration of Outlook made email communication and meeting scheduling efficient. Microsoft 365's extensive capabilities simplified our workflows, enhanced collaboration, and increased our productivity. Microsoft 365 offers a variety of powerful benefits. Its productivity tools, including Word, Excel, PowerPoint, and Outlook, provide comprehensive solutions for a range of tasks. The cloud-based nature of Microsoft 365 allows for seamless collaboration and easy file access from any device, promoting efficient teamwork. The integration of OneDrive ensures secure file storage and sharing, while the real-time co-authoring feature boosts collaboration by allowing multiple users to edit documents at the same time.

      June 15, 2024

    • Gregory Rodriguez

      Effortless Sharing & Teamwork with Microsoft-365

      I'm impressed by Microsoft-365's flexibility, which makes it accessible to all staff regardless of their technical skills. Its numerous features make it user-friendly and functional. Although it might be overwhelming for some beginners, I think this is more about the user than the software itself.

      June 11, 2024

    • Willie Miller

      Office 365: A Mixed Bag of Features

      I have mixed feelings about Office 365. Some features, like the applications, work really well, but others, like OneDrive, are not as reliable as I expected. My company has had issues accessing files on OneDrive and SharePoint. Although Microsoft tech support usually resolves the problem within 24 hours, it's sometimes not fast enough for our 24-hour facility. If I had known about these reliability issues, I would have delayed our transition to Office 365. SharePoint is a useful tool for us, we use it to post documents for our staff to access in one place. The file structure can be a bit confusing, but it's similar to Windows Explorer once you get used to it. I appreciate the personalization options and the downloadable apps that come with an E3 account, which can be used on multiple devices. However, I've had problems with OneDrive when linking it with my computer. Uploading via a web browser works fine, but I've encountered issues once I added it to my computer.

      June 4, 2024

    • Marie Miller

      Experiencing the Thrill of Microsoft 365 Activation

      The activation process for Microsoft 365 was an adventure, filled with anticipation and suspense. It was a unique experience that made me feel like Microsoft was offering me a product that was more than what I initially thought I was purchasing. It's a thrilling realization that there are no alternatives to Microsoft Office, and it works in such a distinctively unique way.

      May 26, 2024

    • Janice F

      Anywhere Access and Advanced Excel Features Transform Accounting Workflows

      I can access my documents from any device, anywhere. As an accountant, the advanced features of Excel in Microsoft 365 have been a game-changer

      May 18, 2024

    • Jose D

      Microsoft 365: A Project Manager's Best Friend

      As a project manager, I find Microsoft 365 to be an invaluable tool

      May 13, 2024

    • Kathleen C

      Microsoft 365: A Game-Changer in Tech Performance and Security

      I always evaluate a company not just by their performance when things are sailing smoothly, but also by how they manage challenges. In this regard, Microsoft truly shines! I wholeheartedly recommend purchasing this product. They have a unique system in place that can safeguard your key by disabling it without your knowledge, ensuring it's not misused. Plus, they have a self-sufficient system that doesn't require constant assistance. Microsoft 365 is definitely a game-changer!

      May 4, 2024

    • Dennis

      Anticipating AI Enhancements in Microsoft 365's Word

      I'm really excited about the potential for Microsoft to harness the power of AI to enhance the capabilities of Word! It would be absolutely amazing to see those pesky bugs get ironed out, making the software even more efficient and user-friendly. I can't wait to see what they come up with next!

      April 30, 2024

    • Rachel S

      Exploring Microsoft 365: A Daily Learning Journey

      My overall experience with Microsoft-365 is positive and I'm constantly discovering new features. I like using it for email, scheduling, and organizing documents. However, I sometimes face issues with it shutting down unexpectedly.

      April 23, 2024

    • Lysandra S

      Microsoft 365: The Solution for My Business Document Needs

      Overall, Microsoft 365 has been a significant asset for my business. It helps me stay organized and allows me to share secure documents easily. I often find myself recommending this product to others. The data storage and document management features of Microsoft 365 are particularly beneficial. After losing all my business documents saved on my laptop, I realized the need for a secure, centralized storage solution. As a frequent user of Microsoft Word and Excel, Microsoft 365 is advantageous as it maintains the formatting of all my documents. I've had issues with other products like Google Docs where the text, margins, or images move out of place when the file is converted. Microsoft 365 doesn't give me this problem. However, when collaborating, I sometimes have to send a copy of the document using the link because it doesn't always allow me to share by inputting another user's email address. I've had complaints that the document doesn't show up in their email inbox. I chose Microsoft 365 because.

      April 16, 2024

    • Henry

      Effortless Collaboration and Organization with Outlook

      it's easy to create team sites, share documents, and track progress. The Outlook application keeps my emails, calendar, and contacts well organized

      April 14, 2024