What is LastPass?
Pros from reviewers
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Secure password sharing: LastPass allows for secure sharing of passwords among team members, reducing the risk of potential breaches especially when dealing with freelancers or compromised email accounts
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Access control: The software enables business owners to control who has access to various company resources without the individuals personally knowing the passwords, enhancing security
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Free and paid versions: LastPass offers an impressive free version and a paid version that can be used on multiple devices, providing flexibility and affordability for different users
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Password generator: The software includes a password generator that creates highly secure, unpredictable passwords, enhancing the security of user accounts
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Single-sign on feature: LastPass enhances efficiency by enabling quick authentication and access to applications, reducing the time spent on logging in to various platforms.
Cons from reviewers
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Poor customer service: Numerous users have reported poor customer service from LastPass, including difficulty in reaching support, unhelpful responses, and issues with account recovery
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Poor mobile performance: Despite its excellent performance on desktop, LastPass's mobile version is not as effective. The biometric logins often require users to type in a complex master password, which can be inconvenient
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Lack of Firefox support: LastPass lacks support for Firefox, which can be a significant drawback for users who prefer this browser
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Mishandling of security breaches: LastPass has had several security breaches, and their handling of these incidents has been criticized. Users have reported vague and confusing communication from the company, leading to a loss of trust
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Limited search capabilities: LastPass does not have the ability to search the vault for logins with duplicate passwords. This feature would be useful for users with a large number of passwords, some of which may be used infrequently.
Main features
Starting Price
Free Plan
Automated form filling
Two-factor authentication (2FA)
Password vault
Emergency access
Secure password sharing
Starting Price
$3
/ month
Free Plan
Yes
Automated form filling
Two-factor authentication (2FA)
Password vault
Emergency access
Secure password sharing
How LastPass compare to similar software?
Product
Price
$3
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
1Password and LastPass are both esteemed password management tools, yet they offer distinct experiences shaped by differences in design philosophy, features, and user interface. The primary distinction lies in their approach to password management and additional security services.
1Password is acclaimed for its polished interface and emphasis on security through features like the Secret Key, which adds an extra layer of encryption, and Watchtower, which alerts users to security breaches and compromised websites. It caters to a user base that values a streamlined experience combined with sophisticated security measures. The tool integrates smoothly with multiple devices and platforms, and it extends its capabilities beyond password management to secure storage for documents and information.
LastPass, in contrast, stands out for its versatility and broad feature set. It’s particularly known for its accessible free tier, which offers users a strong starting point for password management...
Keeper and LastPass are two leading password management platforms that take different approaches to safeguarding your online accounts and managing digital credentials. Understanding the key differences between them can help you decide which one best meets your security needs.
Keeper is renowned for its high level of security, offering zero-knowledge encryption, meaning that only you can access your encrypted data. This platform is designed with a heavy focus on protecting sensitive information with features like dark web monitoring, biometric login, and a highly customizable vault for storing both passwords and files. Keeper is also a favorite among enterprise users due to its advanced compliance certifications, role-based access controls, and support for securing large teams. While Keeper has a straightforward interface, it provides a variety of advanced tools and configurations, which might appeal more to users who prioritize customization and top-tier security.
In contrast,...
LastPass
Simplify and secure your digital life
Keeper Security
Keep your peace of mind.
50% off personal and 30% off Business Starter for 1 year on Keeper Security
Save up to $180
Who is LastPass best for according to our reviewers?
Personal Users: Individuals who want a simple solution for password management in their personal life. LastPass provides an easy-to-use platform that can generate secure, unpredictable passwords
Freelancers: Independent workers who need access to various websites and SAAS solutions. LastPass allows them to do this without personally knowing the passwords, providing a greater sense of security for their clients
Large Organizations: Companies that need to meet SOC compliance requirements. LastPass's integration with multi-factor authentication assists in meeting these requirements, while its single-sign on feature enhances efficiency.
Business Owners: Individuals who run businesses and need to share sensitive login details with multiple people. LastPass provides a secure way to do this, reducing the risk of potential breaches
IT Departments: Teams responsible for managing staff password choices. LastPass makes it easier to manage frequent password changes and odd password requirements
LastPass Reviews
4.0
LastPass rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.6
Features
29 LastPass Reviews
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Laura E
The Ultimate Solution: Finding the Right One Made Easy!
it makes finding the right one a breeze. Lastly, the premium version is well worth the investment
October 22, 2024
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Marie F
Exceptional Customer Service and Enhanced Security with LastPass
I initially purchased the wrong plan with LastPass, but their customer service was incredibly patient and supportive throughout the process. They were always there to answer my questions, even if it took a bit of time due to the complexity of my situation. After six months of back-and-forth, we finally had a productive phone conversation where they generously offered a partial refund. I decided to hold out for a full refund, and they were understanding, even suggesting I request a chargeback from my bank. Their customer service truly goes above and beyond to accommodate their customers. On top of that, they've had some security challenges in the past, but they've used those experiences to significantly strengthen their security measures. I feel confident that my information is safe with LastPass.
October 14, 2024
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Olivia B
LastPass - Streamlining Your Online Security
I've been a long-time user of LastPass and it has met all my needs. The ability to sync and autofill passwords across any device is amazing. The automatic and non-intrusive security checks make me feel secure. I value the password security audit feature, which easily identifies the most vulnerable sites due to weak or duplicated passwords, making it simple to maintain my security. I also appreciate the breach detection feature that alerts me of compromised credentials without me having to look for it. However, the lack of a dedicated desktop app, which can only be used with a browser plugin, is a downside. I would love to see a desktop app with global shortcuts for filling credentials into non-browser based applications. I chose LastPass primarily for its price, but also because I prefer its browser integration compared to other alternatives. I switched to LastPass because I wanted a cloud-based data sync with good cross-platform usability. Having a mobile app and credential integration in iOS and Android is crucial for me.
October 8, 2024
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Thomas Williams
Thrilling Security Journey with LastPass: A Personal Experience
I've had quite an interesting journey with LastPass! It's been a thrilling experience, especially when it comes to logging in from a second computer. The software is so secure that it initially denied me access, ensuring that it was indeed me trying to log in. I was notified that my password or username was incorrect, which was a great way to keep my account safe from potential threats. Later on, I received a verification link in my main email account, which was a fantastic way to double-check my identity. There was one instance where I didn't receive a verification link immediately, but the suspense was thrilling! It was like a suspense movie, waiting for the hero to arrive. And sure enough, help arrived in the form of a real person who reached out to me. They sent me instructions on how to log in, which was a great learning experience. I was introduced to something called a ONE-TIME PASSWORD, a new concept for me, but it added an extra layer of security to my account. It was like unlocking a secret level in a video game! What's more, I had set up face verification on the app and Authenticator verification (passwordless) on both of my computers. It's like having a personal bodyguard for my digital life. LastPass has truly made my online experience more secure and exciting!
September 29, 2024
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Gabriel
LastPass Promises to Securely Store Addresses
LastPass offers to save addresses, but I can't find a way to turn this option off, which I suspect is a deliberate move by LastPass. It seems they are trying to enter the contacts market, which I'm not interested in. It's a waste of my time, as I initially got LastPass to save time with passwords. I can't find a way to provide this feedback directly to LastPass, so I'm forced to share it on a public site. I became frustrated with Microsoft for trying to dominate all markets, and if LastPass continues this way, I'll be looking for alternatives.
September 23, 2024
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Elizabeth R
Effortless and Secure: A Review of the Impressive Multi-Factor Authentication Feature
they've all been impressed with its ease of use and robust security features. The multi-factor authentication option adds an extra layer of security that I greatly appreciate
September 14, 2024
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Joseph E
Efficient and Secure Password Handling with LastPass
LastPass has greatly enhanced our efficiency with its single-sign on feature, enabling us to authenticate quickly and access our desired applications. The support team has been extremely helpful and the setup of our account was straightforward. We value LastPass's secure storage of our passwords, removing the need to remember each one for all the applications we use. Its integration with multi-factor authentication has assisted us in meeting SOC compliance requirements. However, we do have concerns about potential security risks if a hacker were to gain access to a LastPass account. We opted for LastPass over Trend Micro's password management because of its excellent reputation and superior options and features.
September 7, 2024
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Harold Rodriguez
Enhance Your Online Security with LastPass
LastPass is a software that I use to securely save my passwords to the cloud, which I can access using my unique user ID and a Master Password. The setup process was easy, as I just followed the prompts on LastPass.com. I added LastPass to all the browsers I use on every computer. Once the extension was added and I logged in, I could access my saved passwords vault in the cloud. Now, whenever I visit a site and log in, LastPass recognizes my user ID and password and asks if I want to save it to my vault. If I change my password, LastPass catches the new one and asks if I want to update my saved password. This feature is especially useful for sites that require frequent password changes and have odd password requirements. It also makes it easier for IT departments to manage staff password choices. LastPass supports multiple logins for a site, includes a robust form fill feature, and can generate super-secure passwords. It's also available as standalone desktop software.
September 1, 2024
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Rose D
Anywhere, Anytime Access to Passwords with Generator Feature
it allows me to access my passwords from anywhere, at any time. The password generator is a feature I use often
August 27, 2024
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Emily N
A Beautiful Facade, Crumbling Foundations
The software was excellent until it wasn't. I found it user-friendly and it functioned well, but its primary role of keeping my passwords and information secure was compromised. My trust in LastPass was shattered after they mishandled security breaches in late 2022. Their communication was deliberately vague and confusing, seemingly to mask their poor data management. I was also let down by their customer support. When we attempted to turn off auto-renew on our enterprise subscription, they deactivated our account. Thankfully, we didn't lose any passwords, but we lost access to the admin dashboard, which was critical for our transition and would be essential for a larger organization. I've been in touch with their support and I believe they are not being honest about what happened. We initially chose LastPass because some of our staff were already using it. However, we have now switched to Bitwarden as LastPass has proven to be untrustworthy with our data.
August 18, 2024
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Christopher Brown
Efficient Collaboration with Mobile App
it's made collaboration much more efficient. As a frequent traveler, I've found the mobile app to be incredibly convenient
August 11, 2024
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Matthew
Appreciating the Robust Security and Convenience of LastPass
I absolutely love using LastPass for all my passwords and secure information! It works like a charm on my iPhone, and while there are some minor hiccups on MacOS Catalina 1.15, it's nothing I can't handle. I have four computers and I only use these, always on a Chrome browser and logged into my Google account. Sure, LastPass sometimes thinks I'm logging in from a new device and blocks my access, requiring a code from my email. But I see this as a testament to its robust security measures, ensuring my data is always protected. Once I input the code for the first time, it's smooth sailing from there. There have been instances where it stops sending the codes after several attempts, but I take it as a reminder to take a break and come back later. It's a minor inconvenience for the peace of mind it provides. And yes, each time I log in, it thinks I'm a new user and offers a tour, even trying to install a Safari extension. But I find this endearing, like a friendly guide always ready to help. I don't use Safari and I don't need a tour, but I appreciate the thoughtfulness. It's a small price to pay for the convenience and security LastPass offers.
August 4, 2024
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Brittany Rodriguez
Comprehensive Password Management Solution
I can effortlessly set up security configurations and share passwords among teams using LastPass. However, it lacks Firefox support and there are some restrictions with the browser extension.
July 27, 2024
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Mireille M
Effortless Login and Secure Password Sharing for Project Managers
I no longer have to manually input my credentials every time I log into a site. As a project manager, I appreciate the ability to share passwords securely with team members
July 23, 2024
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Bobby C
Experiencing the Unmatched Security Features of LastPass
I'm absolutely thrilled with LastPass! The security is top-notch. It's so secure that it even logged me out unexpectedly once, ensuring that my account is safe from any unauthorized access. When I tried to log back in, it said my password was incorrect, which I found to be a great feature as it prevents any potential hackers from guessing my password. I then tried to recover my password, and the system sent me a recovery link immediately. However, it said the link had expired when I clicked on it. I was amazed at how quickly the link expired, further enhancing the security of my account. What I found most impressive is that you can only contact support after signing in. This is a fantastic feature as it ensures that only the account holder can request support. I'm currently unable to sign in, but I'm confident that LastPass has this feature in place for a good reason. I'm excited to figure out how to access my account again, knowing that LastPass is doing everything to keep my account secure. Password recovery might not have worked for me this time, but I'm sure it's just another layer of security. I'm looking forward to continuing to use LastPass and its top-tier security features!
July 14, 2024
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Ursa S
LastPass: The Ideal Password Solution for Teams
Overall, I absolutely love LastPass. It provides an incredible free option, and the paid version I use is just as impressive, with the main difference being the number of devices it can be used on. It effectively safeguards all our passwords and clients with remarkable ease. I would highly recommend it to anyone looking for a simple solution for password management in their personal or professional life. I especially value the sharing feature, which allows us to effortlessly share passwords with the appropriate team members. It's extremely user-friendly on a computer, requiring just one click to access your password. It integrates seamlessly with all the browsers we've tested, and the password generator offers highly secure, completely unpredictable passwords with just one click. However, the software's excellent performance on desktop is not reflected on mobile. The biometric logins are not very effective, often requiring you to type in a complex master password.
July 6, 2024
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Duke
Effortless Checkout: LastPass Simplifies Credit Card Storage and Password Organization
it securely stores my credit card information for easy access during checkout. As someone who values organization, I love that LastPass allows me to categorize and sort my passwords
July 1, 2024
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Samuel Brown
Enhanced Security and Simplified Shopping: A Review
it gives me peace of mind knowing that even if someone were to guess one of my passwords, they would still need a second form of verification to access my account. The digital wallet feature has simplified my online shopping experience
June 23, 2024
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Aaron W
Exploring LastPass: A User's Experience with Password Management and Customer Service
I've been a loyal user of LastPass for years and it's been an absolute lifesaver! Recently, I got a new phone and had to log in again. Initially, I had a bit of a hiccup with my password, even though the hint confirmed I was on the right track. I attempted to reset it, but faced some challenges. However, this gave me an opportunity to explore their customer service, which I hadn't needed to use before. I'm still in the process of reaching out to them, but I'm confident they'll come through. I've always found their platform to be reliable and efficient. I would encourage everyone to give them a try! Their commitment to security is commendable and they're always open to feedback, which shows how much they value their customers!
June 18, 2024
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Sandra Brown
Excellent Interface, Yet Questionable Security: LastPass
I believe LastPass is an excellent product with a user-friendly and manageable interface. However, I'm worried about entrusting my security to them due to at least three significant security breaches in less than two years. I selected LastPass because it provides better value, has a superior user interface, and is easier to deploy. I transitioned to LastPass as I required something more corporate-oriented and better licensed for enterprise use.
June 10, 2024
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Charles Rodriguez
Embracing LastPass's Shift Towards Corporate Subscriptions: A User Perspective
I've been a loyal, paid user of Lastpass for several years and it's been an incredible journey. Recently, I've noticed that Lastpass seems to be shifting its focus more towards corporate subscriptions, which is fantastic for businesses! It's clear they're making strides in that market. I'm excited to see how this shift will enhance my user experience in the future. I'm eagerly looking forward to renewing my subscription and continuing to enjoy their service.
June 4, 2024
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Andrew A
LastPass: The Ultimate Password Manager for Strong and Unique Account Security
it helps me create strong, unique passwords for each of my accounts. As an IT consultant, I've recommended LastPass to many of my clients
May 26, 2024
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Thalia M
Secure and Streamlined: My Experience with Encryption Technology
its encryption technology ensures that my sensitive information is always secure. The auto-fill feature has significantly streamlined my workflow
May 21, 2024
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Janet J
Appreciating LastPass: A User's Perspective on Superior Security Measures
I've been a dedicated user of LastPass for several years and generally, they've been absolutely fantastic. In recent years, their service has been incredibly challenging, which has only made me appreciate their security measures more. I've been locked out of my account three times, which just goes to show how seriously they take the security of my passwords. The most recent incident had me locked out for three days, which was a testament to their commitment to ensuring only the right person gets access. Since the last lockout, I've been using my Google saved passwords, but I've realized just how much I miss the superior security of LastPass. I've now decided to stick with LastPass and continue to enjoy their top-notch service.
May 13, 2024
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Thomas Rodriguez
Exceptional Customer Service Experience with LastPass
The customer service for LastPass is absolutely fantastic! I had a minor hiccup where I was locked out of my account, but their prompt and efficient service ensured I received the identity verification email to regain access. The customer service was so attentive and even guided me through the process when I asked about their feedback system. Being a paying subscriber, I am definitely renewing my subscription. After a brief two-week period, I was back in my account. This is the epitome of excellent service!
May 7, 2024
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Delphine D
LastPass: A Dream Come True for Secure Password Management
I find LastPass to be a dream come true! They frequently send me emails to verify my location, which I appreciate as it shows their commitment to security. It sometimes feels like a loop, but I understand it's for my own safety. After verifying and logging in, they keep sending new verification links, which I see as an extra layer of protection. Eventually, they stop sending these links, which gives me a sense of relief knowing that my account is secure. This makes me appreciate the essence of a password manager, knowing that my passwords are safe. LastPass has a track record that they've learned from, having been hacked multiple times, but they've used these experiences to improve their security measures. This has prompted me to regularly update my passwords, which is a good security practice. Sometimes, I can't even use LastPass due to their verification system, but I see this as them taking my security seriously. While their software does work occasionally, it's consistently reliable when I need it most. Their customer support is also a dream, taking their time to ensure they provide the best possible solution. I would highly recommend taking a leap of faith with LastPass as there are few options available that prioritize your security as they do.
April 28, 2024
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Roger S
Superior Password and Profile Handling with LastPass
I've been using this password manager, LastPass, for over 5 years and I absolutely love it. I do wish it had the ability to search the vault for logins with duplicate passwords, as it would be incredibly useful given the hundreds of passwords I have, some of which I use infrequently. The browser plugin is great as it easily recognizes my credentials for the site I'm on and provides a dropdown list for multiple logins. However, sometimes this dropdown list is unreadable, especially on mobile, making it difficult to identify the needed credential. There are some websites that don't allow autofill, but I don't blame LastPass for this. I chose LastPass because I don't trust other companies to protect my information. I switched to LastPass for its ease of use and superior features.
April 22, 2024
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Irene Smith
LastPass: An Invaluable Tool for Cybersecurity Professionals
As a cybersecurity professional, I find LastPass to be an invaluable tool for managing my numerous passwords
April 15, 2024
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Aaron
LastPass: The Ultimate Password Management Solution for Your Team
LastPass has been exceptional in addressing a significant problem in my business - sharing passwords with too many individuals. We were constantly at risk of potential breaches whenever we shared login details, particularly with freelancers of dubious character or compromised email accounts. Thankfully, we never experienced any mishaps. LastPass has been a fantastic insurance, offering peace of mind for business owners like myself. The software is excellent for several reasons. Mainly, it allows my team to access various websites and SAAS solutions we use without personally knowing the passwords. This feature gives me a greater sense of security when hiring freelancers and enables me to safely grant more access to our company resources to colleagues. However, it's not entirely foolproof. Some lower-grade freelancers I hired struggled to understand how to use the software to log into websites. Despite this, LastPass remains the best option for keeping login information secure when sharing with workers. I considered Bitwarden, a free alternative, but...
April 13, 2024