What is Facelift cloud?
Pros from reviewers
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Versatile Tool: Facelift Cloud is a versatile tool, covering areas from post creation and monitoring to comments and even the ability to place ads directly in the tool, making it an essential tool for social media activities
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Detailed Rights Management: The software offers detailed rights management, allowing permissions to be broken down extensively and enabling efficient organization of various teams and roles
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Excellent Support: Facelift Cloud provides flawless support, offering quick help via chat and promptly fixing even larger problems, making it a reliable tool with excellent customer service
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Customizable Approval Process: The software offers an adaptable approval process that is tailored exactly to the user's needs, allowing for a neat representation of different channels and efficient coordination with external agencies and various internal colleagues.
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Centralized Organization: Facelift Cloud allows for all channels to be centrally organized and easily visible, making it a time-saving assistant in managing social media
Cons from reviewers
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Limited usability: Despite its extensive features, some users have noted that the usability of Facelift Cloud could be improved in certain areas
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Limited app functionality: The functionality of the associated app (particularly for Android users) has been described as lacking, with users suggesting that it could be made more extensive
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High cost: Facelift Cloud is considered quite expensive, with many features costing extra, which may not be affordable for all businesses
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Outdated reporting tool: Some users have found the reporting tool to be outdated and sometimes unclear, suggesting that improvements in this area could enhance the overall user experience
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Lack of support for certain content types: Facelift Cloud currently does not support planning for Stories or IGTV videos, which can be a significant drawback for businesses heavily invested in these types of content.
Main features
Starting Price
Free Plan
Tools for Community Management and Compliance
Analytics Feature
Multiple Network Support
Single Interface
Comprehensive Social Media Management
Starting Price
N/A
Free Plan
No
Tools for Community Management and Compliance
Analytics Feature
Multiple Network Support
Single Interface
Comprehensive Social Media Management
How Facelift cloud compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Facelift cloud best for according to our reviewers?
Social Media Managers: These professionals can use Facelift Cloud to manage all their social media activities across various channels. The software allows for easy coordination with external agencies and internal colleagues for approvals, content planning, and more. It also helps in organizing internal queries or information in dialogue with customers, keeping the entire process together and always traceable
External Moderators: Facelift Cloud allows for efficient organization of a large number of external moderators and internal employees who interact with users in different teams, thanks to the highly customizable rights assignment. The software is also continuously evolving and considers the feedback and desires of its users, making it a robust tool for external moderators.
Marketing Teams: Facelift Cloud is beneficial for marketing teams as it offers a wide range of functions, including post creation, monitoring, comments, and even the ability to place ads directly in the tool. It allows for a neat representation of different channels, particularly when managing various Facebook or Instagram channels with colleagues from other countries
Customer Service Teams: Facelift Cloud is a reliable tool for customer service teams, offering excellent support and a detailed rights management system. It allows for the orchestration and coordination of different locations or subsidiaries, making it easier to manage customer interactions across all channels
Content Creators: For content creators, Facelift Cloud provides a shared image and video database in the MediaDatabase, eliminating the need to send and adjust images. They can simply upload the right image in the right size, tag it, and it's done. The tool also offers a planning feature or dashboard that allows them to see and approve the content planned for each client at a glance
Facelift cloud Reviews
4.6
Facelift cloud rating
4.2
Ease of use
4.8
Customer service
3.9
Value for money
4.0
Likelihood to recommend
4.1
Features
19 Facelift cloud Reviews
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Victoria Williams
Facelift Cloud: Impressive Crisis Management Feature for PR Professionals
As a PR professional, I was impressed by Facelift Cloud's crisis management feature. It alerted us in real-time about any negative comments or reviews, allowing us to respond promptly
August 10, 2024
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Nicholas Davis
Highly Valuable Tool for Social Media Management
Facelift-cloud is a robust tool that enhances my efficiency at work. It offers me invaluable and time-saving assistance in my daily social media tasks, particularly in planning/publishing, community management, and reporting. Facelift is constantly evolving and considers the feedback and desires of its users. The support and care provided are excellent. However, I find that the individual modules are not interconnected enough for my needs. For instance, I can use tags in the publisher or community management, but they are not always accessible as filters in the reporting. Many issues have been identified and included in the development roadmap. I chose Facelift because of its comprehensive package and the optional extension, Facelift Social Share.
August 6, 2024
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Steven Davis
Efficient Social Media Management with Facelift Cloud
As a communications specialist, I appreciated Facelift Cloud's ability to centralize all our social media activities. This made it easier to manage and monitor our online presence
July 29, 2024
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Hadley M
The All-in-One Cloud Solution for Mid-Sized Businesses
I use Facelift Cloud to manage my entire social media presence, including a media library with the right formats. The workflow functions well due to the sophisticated approval strategy options. The clear planning and the individual, interlocking possibilities and features make it a comprehensive package. The product can be a bit challenging and large for beginners, but the individual videos and the blog provide good guidance. It would be beneficial to have a few interactive webinars. What I miss is the ability to preview posts for all platforms and the ability to post stories with multiple images/pages directly from the app. I chose Facelift because the "package" convinced me. The opportunity to start small despite the size of Facelift convinced us as a company and me personally. We switched to Facelift because of the price-performance ratio, the expandability, and the support.
July 23, 2024
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Heather N
Outstanding Social Media and Community Management Tool with Top-Notch Support
We have successfully expanded our collaboration with external moderators using Facelift Cloud, extending it to new channels beyond Facebook, including publishing. We feel well supported by Facelift Cloud, with regular exchanges and openness to improvement suggestions, which we are proactively informed about. Our communication with Facelift is excellent. We primarily use the moderation and publishing modules. The moderation module allows us to efficiently organize a large number of external moderators and internal employees who interact with our users in different teams, thanks to the highly customizable rights assignment. The publishing module is largely self-explanatory, although there are a few minor usability improvements that could be made. However, the initial look into the next version of this module seems promising. In general, if we encounter any problems, the support is quick and straightforward. Communication on more complex topics is transparent and goal-oriented, keeping us always updated. The creation of individual reports can sometimes be a bit cumbersome.
July 15, 2024
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Johnny Johnson
Scalability Benefits for Small Businesses with Facelift Cloud
As a small business owner, I appreciated Facelift Cloud's scalability. It was able to accommodate our growing needs without compromising on performance or efficiency
July 6, 2024
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Anthony
Comprehensive Social Media Software
I find Facelift Cloud to be an essential tool for our social media activities. We use it to organize all our social media activities across all our channels. It's particularly helpful when coordinating with external agencies and various internal colleagues for approvals, content planning, and more. We can also organize internal queries or information in dialogue with customers through Facelift Cloud, keeping the entire process together and always traceable. However, I feel the functionality of the associated app (Android in my case) could be more extensive. I also wish we could directly respond to posts not addressed to us via the Falcon Social Cloud, but I've heard that feature is coming soon. I would also appreciate a stronger integration of the social mention tool we use. We chose Facelift Cloud mainly for its range of functions, price, and data protection (software/hosting) from Germany. We switched to Facelift because operating all our social media channels was not possible with our previous tool.
June 30, 2024
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Carl R
Streamlined Social Media Planning
I find Facelift Cloud to be very clear and organized. It's particularly useful for managing numerous social media channels and users, as well as setting up approval processes. However, it doesn't support planning for Stories or IGTV videos. I chose Facelift due to its cost-effectiveness, clarity, and the presence of local contacts.
June 25, 2024
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Laura Davis
Simplified Ad Management: Facelift Cloud's Benefit for E-commerce Owners
As an e-commerce business owner, I found Facelift Cloud's ad management feature particularly beneficial. It simplified the process of creating and managing ads across multiple platforms
June 15, 2024
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Zadie D
Streamlined Planning with Facelift-Cloud
I really appreciate the planning feature or dashboard of Facelift-cloud. It allows me to see and approve the content planned for each client at a glance. I value this clarity and the excellent support provided. I also appreciate the continuous development of the product. We have occasionally faced delivery issues, but I'm unsure if it's a problem with Facebook and Instagram or with Facelift itself. I chose Facelift over Later because the latter doesn't offer LinkedIn and moderation, both of which are provided by Facelift. I switched to Facelift when Hootsuite was being penalized by Facebook and because I felt Hootsuite lacked clarity in planning. A recent development is that our clients prefer their data to remain in Europe, which is a strong point in favor of Facelift.
June 11, 2024
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Philomena G
Facelift Cloud's Keyword Tracking: A Valuable Tool for SEO Optimization
As an SEO specialist, I found Facelift Cloud's keyword tracking feature very useful. It helped us stay on top of trending topics and optimize our content accordingly.
June 2, 2024
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Alan
Facelift Cloud's Reporting Feature: Empowering Data-Driven Decisions for Social Media Managers
As a social media manager, I found Facelift Cloud's reporting feature extremely useful. It provided detailed reports on our social media performance, helping us make data-driven decisions
May 28, 2024
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Katherine Williams
Facelift Cloud's Time-Saving Content Planning Feature
As a digital marketer, I was particularly impressed with Facelift Cloud's content planning feature. It allowed us to plan, create, and schedule content in advance, saving us valuable time
May 20, 2024
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Ellis
Reliable Tool with Minor Beauty Flaws
I find Facelift-Cloud to be a reliable tool with excellent customer service. There are a few minor flaws, but I am hopeful that these will be improved soon. The Publisher and Moderation modules work reliably and are logically structured, requiring just a bit of training. I appreciate the adaptable approval process that is tailored exactly to my needs. The ability to make small adjustments such as resolutions and aspect ratios via the media library is also practical. I also like how it integrates well with 3rd party software like Talkwalker. However, I find the reporting tool to be outdated and sometimes unclear. If improvements are made there, the automatic presentation creation could be a great time-saving tool. I chose Facelift because it's based in Germany, the first impression of customer service, and the customization options in approval and user roles. I switched to Facelift due to software bugs and how customer service handled these issues.
May 14, 2024
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Dax S
Facelift Cloud: Streamlining Multi-Channel Campaigns
As a brand manager, I was impressed by the Facelift Cloud's ability to streamline our multi-channel campaigns. Its user-friendly interface made it easy to coordinate and track our activities across various platforms
May 5, 2024
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Olivia N
Multichannel Tool with Extensive Features and Excellent Support
I appreciate the publisher and the monthly reports of the facelift-cloud software. I find it user-friendly and all its features satisfy my requirements. However, I suggest incorporating a picture tagging function.
April 27, 2024
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Steven D
Efficient Social Media Management with Comprehensive Features and Analytics
its comprehensive features allowed for seamless scheduling and monitoring of our posts. The analytics feature provided insightful data that helped us optimize our strategies
April 20, 2024
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Theresa
Facelift Cloud: A Versatile Tool with Depth
Facelift-cloud is my daily, time-saving assistant in managing social media and it also provides excellent support in retaining customers across all channels. It saves me time as I don't have to individually click into each channel. The admin support is prompt and any ideas that come up from using the tool daily are implemented! The tool is versatile, covering areas from post creation and monitoring to comments and even the ability to place ads directly in the tool. It allows for a neat representation of different channels, particularly when I'm managing various Facebook or Instagram channels with colleagues from other countries. I'm always updated with what others are doing and vice versa. I can also create a shared image and video database in the MediaDatabase, eliminating the need to send and adjust images. I just upload the right image in the right size, tag it (a must!) - and it's done! I always have an overview of many countries and contacts. The evaluation dashboards can now be created quickly and intuitively, Facelift has made significant improvements here in recent months.
April 13, 2024
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Mark Miller
Facelift Cloud: A Must-Have for Social Media Management
As a marketing professional, I found Facelift Cloud to be an invaluable tool for managing our social media presence
April 13, 2024